We’re excited that travel is back! After almost 2 years of closed borders and daydreaming about holiday destinations, we can all start planning a getaway.
For a limited time, we are offering existing Latitude 28° Global Platinum Mastercard customers access to complimentary comprehensive Travel Insurance with an eligible spend on Latitude 28° Global Platinum Mastercard.
Am I eligible?
There are some criteria that needs to be met to activate the coverage. You'll need to:
Be a Latitude 28° Global Platinum Mastercard customer aged between 18 and 75 years old.
Spend at least $1,000 or more on flights directly with an airline or via a travel agent in a single transaction between 13 December 2021 and 31 July 2022 using your Latitude 28° Global Platinum Mastercard.
What's included in the coverage?
Cover is activated for 12 months from the date of the first qualifying transaction and will only cover trips completed in this 12-month period that are up to 180 days long.
Cover for other trips in this 12-month period requires the entire cost of the flights to be paid on your Latitude 28° Global Platinum Mastercard.
In short, you and your ‘Family’ (a spouse and up to 3 eligible children) have access to the following covers on a ‘covered trip’. Full details on the coverage are in the Terms & Conditions please read them to ensure this insurance is right for you and your circumstances.
What’s not covered?
There are terms, conditions, limits and exclusions that apply to the coverage. A couple of key exclusions are persons aged over 75 during a ‘covered trip’, pre-existing medical conditions and mental health conditions. Take some time to view the full Terms and Conditions of the coverage and understand what is and what is not covered.
Still have questions?
If it’s been a while since you’ve used your card, now is a great time to refresh your memory on the fees and features of your Latitude 28° Global Platinum Mastercard – free global Wi-Fi anyone?
Q. What if I am not a Latitude 28° Global Platinum Mastercard customer and want to apply?
You can visit www.28degreescard.com.au to apply.
Q. What if I still have questions about what is covered?
A. AIG Australia Limited (ABN: 93 004 727 753 AFSL: 381686) is best placed to answer any questions relating to this coverage. You can contact them on (03) 9522 4111 between 8:30AM to 5:30PM Mon-Fri.
Q. How do I activate the offer?
A. The complimentary Travel Insurance will be activated automatically when you meet the above eligible spend criteria on your Latitude 28° Global Platinum Mastercard during the promotional period. You can visit https://au.mycardbenefits.com to confirm the offer has been activated on the card, view your coverage, or make claim.
Q. Does the offer cover COVID-19?
A. Some of the covers may provide benefits if you contract COVID-19. For example:
covered medical expenses of up to $700,000 per person if you contract COVID-19 during an overseas covered trip and require treatment;
non-refundable travel and accommodation deposits if you contract COVID-19 and a doctor certifies you unfit to commence or continue a covered trip; and
administrative costs of postponing a covered trip if just before departure COVID-19 forces you into compulsory quarantine.
The benefit examples outlined above are subject to you meeting all the other terms and conditions of the policy. The insurance generally does not cover the following COVID-19 related events:
travel disruption due to border closures, such as the cost of additional accommodation or missed flights; and
additional costs due to quarantine.
The COVID cover should be handy