OzBargain QLD Solar Feed in Tariff (FiT) tracking

So the fantastic deal posted by CrocDundee here https://www.ozbargain.com.au/node/538080 has been marked as expired so we are no longer able to discuss the best Feed in Tariff available.

This thread is for people to monitor and discuss what they find in achieving the best possible plan for their power needs, specifically in relation to solar feed in tariffs.

This thread is in specific relation to plans available in Queensland, as per the original deal linked above.
While some may be available in other states, this isn't always the case.

Note that if you don't export a large amount of power, that having a large FiT with higher usages fees might not be the best deal for you.

I will continue to update this main post with any information people find useful, however the latest actually deal should be found within the comments.

Reference: Origin Retention phone number to call: 1800 557 700

Whirlpool forum thread
https://forums.whirlpool.net.au/thread/91j6xnr3

CURRENT MOST LIKELY BEST FiT FOR QLD

Easily accessible : Alinta 8c/kWh uncapped

Best: Origin 12c/kWh uncapped (only available via being called by retentions or read thread comments)

Related Stores

Origin Energy
Origin Energy

Comments

  • Seems like that 1800 number is no longer going to the retentions team.
    I've tried calling numerous times from different phone numbers, and its always just going to the standard sales team.

    • I think the retentions team was wound up

    • Yeah, it was being phased out as customers were being transferred to their new systems and any new customer was put on their new systems. Origin are no longer competitive anymore. I would look elsewhere if you have a system greater than 5kw that doesn't have a cap. Alinta seem to be the best at 8c/kw FIT

  • +2

    I’ve spent the last few days leafing through the deals out there. I’m inclined to go with Alinta energy. They have a 12months Kayo deal which isn’t bad. Although the 8c feed in is low - all the other big providers have started capping the daily feed in amounts to a paltry 10kw/hrs and then giving a pittance or nothing for further feed in amount. Balanced out over the year you will be penalized on sunny days and wet days you will just miss out on the higher feedin. Just how is that even legal??

    Ovo energy has a 14c feed in but have an annual feed in limit of 4000kwhrs, which I would likely exceed in an el nino year. Even so, factoring in the high usage and demand charges (double to a third higher than most) I wouldn’t be better off, and winter would be hell expensive when my solar feed in drops!

    Looks like the days of free or in credit electricity bills are gone.

  • I was sent this website to check out and try - Localvolts

    Not sure if it's any good but wondering if anyone has used them before?

    • Not tried them, but my origin 12c ride is coming to an end so I’m looking too. @CrocDundee did you find out whether this model works?

      • No - I haven't looked into it yet.

        I've just left Origin from the beginning of this month and kinda gone down a sneaky path but not sure if it will work.. will find out in 3 months time - lol. If it does, I'll let everyone know the 'hack'. :) But currently, the best offer for uncapped plans seems to be Alinta 8c. Anyone who thinks they are getting a better deal on a capped plan must be using a LOT of electricity and not exporting that much.

  • +1

    I’m still with Alinta getting 8c feed in Tariff uncapped. So far I’ve not found anyone offering a better deal if you have a solar system over 10kw. Whilst their demand Tariff is still very annoying I’m paying around $5 a month demand tariff and when I factor in the lower charges for off peak usage it works out to be reasonable.
    In order to keep this charge low here are two things I’ve done
    1. I have my hot water system linked to my Fronius inverter via the smart meter. It’s been set by my Solar installer to not heat the water after 3.30pm thus avoiding it being on during the peak times 4pm -9pm
    Also it’s set to only come on when my solar system is producing 3kw in excess of my usage. On rainy cloudy day this is automatically overridden to make sure I have hot water. All this is done automatically by the inverter. There are utube videos showing this feature and how to set it up.
    2. I have a swimming pool pump running each day on a timer so it is not on during peak times.

    Just doing these two things is keeping my peak charges low…….you may have other ideas or suggestions

    • hopefully hot water system is a heat pump! and your pool pump is variable speed - all to keep running costs lower

    • These I feel are the easy things to afford avoid a stupid demand charge.

      Mine are the things you don't want to control.

      Like I cook in a meal in the oven. Then one night I have to use the hot plate and both ovens at the same time. Already charged heaps.

      Then a different night we have a stinking hot and humid day that didn't let up. Leave the air con on as that's what it's for. And charged heaps again.

      • The demand charge creates an economic imperative for users to invest in some home automation to smooth your usage.

        Eg using home assistant you could track your half hourly usage and curtail the A/C for 15 minutes (not hugely noticeable) when you have a big cooking night

        Automated text message when you are on track to breach your peak for the month

        Display that shows what your peak is for the month (if it's already high then f it you can go ham the rest of the month)

        Potentially builds the economic case for a battery install when you have good data

        • I think the demand charges will tip the scale soon to make batteries a viable option, essentially one is being charged twice in peak hour (usage + demand). With AEMO predicting another 20-30% increase, I can see batteries becoming financially viable.

          • @Hjshakenwin: Wish they'd hurry up and do a good ev with vehicle to home (don't care about vehicle to grid)

            Why would I pay for a 10kwh battery on the wall when I have a 70kwh one in my car

            • @kulprit: I am in the same boat, but not sure if that day will come quick enough compare to the rate electricity price is rising

            • @kulprit: V2H is V2G ++

              I personally am unlikely to buy an EV unless it has V2H onboard.

          • +2

            @Hjshakenwin: Even though the demand charge sucks big time, batteries are still no where near competitive. If you do the sums, AT BEST, you're looking at paying it off no sooner than 20yrs. more likely 25+yrs. And that is not a smart option imo.

  • +1

    Still with Alinta, as I’ve not found any plan better yet that is uncapped…..can’t wait to hear about CrocDundee’s “sneaky path”. I have a 15kw system with 19,920kw of panels. This is still producing a credit each quarter for me with Alinta’s 8c FIT. Energy Australia is offering now 10c FIT but unfortunately limited to 15Kwh per day on average over the bill cycle. I’m about to get my 2nd bill due early April covering 1/1/23 to the 31/3/23 I’ll let you know what my peak usage charge is when I receive the bill.

  • +3

    My Origin Solar Boost plan with 15c FiT (uncapped) expired last week (I had to leave Origin this time last year and join AGL before Origin retentions called me back for the 15c FiT plan and $100 credit, also scored 12 months Prime from the AGL plan, so it worked out quite well despite the hassle).

    I called up Origin on Monday (I tried all the different retentions phone numbers but ended up at the normal Sales team) and they offered 8c capped @ 15kWh then 5c FiT. They said there was no way to avoid leaving only for retentions to contact me to rejoin with a better deal.

    I immediately signed up with Alinta for the 8c uncapped FiT + demand charge (wasn't keen on this) + kayo basic 1y. I had pretty much accepted there wasn't anything better and wasn't expecting Origin to call me. However, Origin retentions did call me yesterday and I've gone back to them for a 12c uncapped FiT (Solar Boost plan). Apparently that offer was only available for residential customers (via retentions) from Thursday (30/03/2023) because they've lost a load of customers recently. It might be possible to call up Sales and leave a message for the retentions team to call you back, and then negotiate from there. I haven't tried that myself but I asked the retentions guy (his name was Guru) if I could have his number or email and he said it wasn't possible, but I could call up Sales and give his name and leave a message to call me back.

    Hoping this can help someone get a better FiT with less hassle. I'm based in Brisbane and have a 7.77kW system exporting ~600-900kWh/month.

    • Does you origin account number start with a number or letter?
      Thanks for the info

      • No probs. Account # starts with an A-

    • Good news

    • +1

      Yep, same here! Got the call up to return back on 12c Uncapped. Wish it was more, but it's better than nothing.

  • I've just plugged my Brisbane area into origin link below and it's come back with 12c fit with 14kw cap, however looks like usage charges are approx 118c/day, 8.5/solar day, 25.8/kw

    https://www.originenergy.com.au/plan/solar-boost

    My current agl plan is 10c fit with 14kw cap, but usage charges 131c/day, 8.5/solar day, 21/kw, but no demand charge like the origin.

    AGL's new 12c plan with 14kw daily cap on the web currently has high 25/kw rates so be careful when switching!

    • +1

      Sorry, but this made no sense?

      1. Origin are offering, again, 12c FIT uncapped.
      2. AGL has the demand charge, not Origin
      3. AGL only offer a capped plan

      Your costs for daily supply and electricity look accurate.

      • +1

        Origin are offering, again, 12c FIT uncapped

        I've heard that the only way to get that is if retentions give you a callback after you have already left. Also, there is no retentions number any more that one can call, like before.

        Can you confirm? Thanks.

        • I had friend still with Origin get the 12c FIT uncapped offer. However, I asked the rep that called me to call them and give them the same deal - which was no problem at all.

          But I think you're right, it needs to originate from a 'retentions team' rep. Normal sales rep apparently don't have access to the plan - confirmed when I called on Friday to ask on behalf of a friend to get the 12c FIT uncapped offer. Which is kinda hypocritical of them after talking to managers a year ago about everyone going on this 'new system' account number to remove the retentions team. According to them a year ago, everyone would have access to any offer made available through origin and wouldn't have to go through several departments before getting the best deal.

  • +2

    Similar to everyone here, my 12c FiT uncapped is expring next month. Origin's Solar Boost plan used to be 8c FiT with 14kW cap, but must've increased to 12c with 14kW cap recently. Sales team couldn't offer anything better, even after telling them that I'll switch to OVO Energy. They couldn't offer an one-off credit either.

    OVO's The Solar Plan + $120 sign-on credit is cheaper for me than Origin's Solar Boost over 12 month period, but 12c FiT uncapped will put Origin slightly ahead. I'm signing up to OVO now and will report back if Origin calls me back.

    • I'm in the same situation and will also switch to ovo energy, they also have a nice $70 shopback deal which i will try to stack on top.

    • +1

      OVO has pretty high kwh usage. just not sure if its cheaper than alinta

      • I talked to OVO but turns out my meter has transitional demand tariff and OVO won't absorb the extra tariff. Plan B is to sign up through Alinta (single tarrif) and see if Origin calls me back.

  • Running a 13kw/10kw inverter on 3 phase, after some research this afternoon, I believe Alinta is the best with 8c uncapped, avg cost for daily supply and kw usage

  • +4

    Switched to AGL and got the callback today from Origin placing me on 12c uncapped again.

    Spoke with Guru who's keen to extend the offer to anyone else who recently left or is currently with another provider. Simply ask for him by name.

    • +1

      Doing god's work, thank you

    • +2

      Thank you. I was also able to receive my rite of passage from The Guru.

    • I'm with AGL atm, which department do I call you ask for the 12c uncapped. Who is this "Guru" guy, where do I find him? lol

      • +2

        The Guru lives on the top of Mount Origin. You must call the retentions number in the description above.
        They may initially deny he exists, but you must remain calm and polite.
        It is all part of the test, to see if you are worthy.
        As you are with AGL now, they will eventually let The Guru contact you.

        • +2

          I have spoken to the Guru, I am now enlightened with 12c uncapped feed in tariff, plus 12% discount on my gas bills too.

          • @hazwing: Hi there. Did you call the 1800 557 700 number ?

            • @sod: Yeah I did. First time I called I got some random who couldn't offer uncapped 12c fit. Second time I asked for 'guru' (felt a bit weird and awkward asking for someone with that name), and he got the deals sorted!

  • As others have said I received a call from an Origin retention team member and they offered me 12c uncapped FIT to come back to Origin…..so I did! This is much better than Alinta who I have now left and Origin DO NOT have the peak usage charges. It appears enough people left Origin for them to eventually make this offer, I’m sure as soon as enough return they will stop it unfortunately.

    • What are the daily/t11 rates? Thanks

      • General Usage 25.817 cents per kWh
        Daily Supply 118.338 cents per day

        Incl. GST

        • Thanks, so anyone with say a 5kw system and thinking of switching, please do the sums. Alinta and agl plans have a much lower daily and peak rate currently

        • those rate seems high

  • +2

    Took a couple of calls but I was offered the 12c uncapped today.

  • +2

    Called Origin and spoke to the Guru, got the deal

    Usage 25.814
    Daily 118.338/day
    FIT 12
    Solar fee 8.528/day

    • Already with Origin? Or had already moved elsewhere?

      • +4

        im switching from AGL > Origin. PM me if you want the contact email from origin, he said he will give the same deal to everyone (FYI his name isnt Guru but I mentioned I will only speak to the Guru)

        • haha - love it!

  • Has anyone looked into the following plan?

    OVO Energy - The Solar Plan
    https://www.energymadeeasy.gov.au/plan?id=OVO475778MRE6&post…
    Seems to offer 14c FIT but with a little more costly daily charges although it's a flat rate all day which I prefer to the new peak/offpeak times..etc.

    Wondering if I should give it a go although I was lucky enough to get onto the Origin 12c FIT (uncapped) but that's in place for the next 6 months or so still…

    • +1

      It's a capped plan. Most people with a system 5kw would still be better off going the 12c uncapped Origin plan - depends on how you use your electricity throughout the day. Anyone on a larger system will definitely be better off with the Origin 12c uncapped plan.

      • +1

        Thanks for that, sneaky, did not see any details about it being limited on the energy made easy website.. you would think that would need to be listed… they make it all so complicated it seems… bugger if it's also capped then defiantely Origin 12c FIT uncapped is still the way to go it seems… bugger!

        Thanks for the heads up on this Croc… the search continues and hopefully heading into winter soon they might increase the FIT so we can lock it in (fingers crossed!)

  • +1

    I am still with Origin now so do I actually need to switch out first before calling the Guru guy or is he able to offer the deal without leaving origin? Do I call 1800 557 700 to find him? Thanks guys.

    • I'm in the exact same position and can't see to find a clear answer. I've just started the process of switching out to Alinta anyway.

    • +1

      You can call and speak to whomever will offer you the deal without having to actually leave. I email my contact and let them know of any friend of mine who is keen to go on the 12c Uncapped deal - whether they are with Origin or not, doesn't matter.

      • I would very much want to change I am currently on the 8c but I believe its capped.

        • Call the number - 1800 557 700 and see if you can get through to 'Guru' and ask for the 12c Uncapped FIT plan.

      • Thanks Croc. I wanted to find out the rates before calling them. The rates I am currently on is:

        General Usage: 20.08c/kwh
        CL2 usage: 15.382c/kwh
        Supply Charge: 99.972c/day
        CL2 supply charge: 2.347c/day
        Solar meter charge: 8.526c/day

        Is there a big rise for the rates?

        • +1

          A few have mentioned the rates above - here

          Or for reference again:
          Daily Supply - 118.338c/day
          Solar Meter Charge - 8.526c/day
          Usage Charge - 25.817c/kWh
          FIT Rate - 12c Uncapped

          All inlcusive of GST

          If you have other metered options then you can just call them to ask what the rates are. Doesn't mean you have to actually go ahead with Origin if you call them.

  • +1

    Called the number and spoke with two people who both said that they don't know who Guru is and can't find him in their system, which means they cannot leave a message for him to call me back. The second rep advised me that the only way to be contacted by the retention team is to switch to another company. I told him that it is just a waste of time and creates more work for all of us.

    Should I try this number again or change to another company?… I am just of sick of doing this every year =.=

    • +2

      Totally up to you - honestly, it is worth the extra $$ in my account for the sake of a phone call or 30mins out of my day once a year to get it sorted. But that's just me.

    • +1

      Had the same problem. Might just switch over to AGL as the process last year was fairly straightforward. Also to then revert back. Unless anyone else has a better/easier option for sign up?

      • +1

        I have an email and happy to get my contact to call you if you want to PM me.

    • +1

      Not very lucky with my second attempt too. Waited for 30 minutes and spoke to a normal sales rep who offered the same 12c up to 14kwh plan. Asked her to speak to the Guru legend and she said she could not request the retention team to contact me due to they are in different departments and I am still an existing customer. Expressed my frustration to her and ended the call.

      Seems like the only way is just to switch to Alinta first and WAIT FOR them to call back!

      • I ended up just doing switching to Alinta and waiting for the call. Only took 2 days for them to call and offer the 12c uncapped plan. Was easier than constantly sitting on hold with Origin and going nowhere.

  • I'm not a happy camper.. Was with Alinta and recently got solar installed. After Alinta organised the smart meter installation, they retrospectively changed (from date of smart meter install) my tariff from the previous flat rate of 24.76 c/kWh to TOU (time of use rates) with peak rate (4pm - 8pm) of 33.99 c/kWh; shoulder rate (7am - 4pm and 8pm - 10pm) of 24.73 c/kWh and off peak (all other times) 20.75 c/kWh. That is a 37.3% increase from my pre solar flat rate and negates most of the FIT benefits. I rang Alinta and they basically said that flat rate tariff is not an option with smart meters and it's either TOU or demand single rate (which by my estimate adds about $30 a month). Can't believe this was the first time I became aware of this after all my research.

    I decided to give Alinta the middle digit and move to Origin Solar Boost. Imagine my dismay when I was informed that due to how my smart meter was configured, I can only go to Origin Solar Boost (TOU) rather than on a flat rate. So my peak rate with Origin is 35.662 c/kWh but at least I'm getting 12 c/kWh for FIT up to 14kWh before it falls back to 5 c/kWh. Yes.. I mentioned the Guru and asked for 12 c/kWh uncapped without luck. Can't believe you lucky people that can get the Origin Solar Boost on a flat rate of 25.817 c/kWh. The Origin rep said that I may be able to get Energex to agree to change back to flat rate tariff but will cost me $109.53 for the privelege. WTF!!

    • Yeah, I looked into TOU rate and with a large solar system - not worth it! That sucks big time.

  • I called up the 1800 number today, spoke to a normal sales person and got offered to extend my current 12c uncapped plan by 12 months. I think it depends on the area you are in and if they have a surplus of solar energy or not. I'm in the south east of Melbourne, United energy distribution area.

  • +2

    So just got the call from Guru a few days after signing up to the Alinta Kayo plan. More details about him: his full name is Gurdeep, which is why other team members can't find him, and he's a 4th year retentions team member from Melbourne. He is aware of his status as a guru on ozbargain and is very happy to help, seems very friendly, I got the 12c uncapped deal for the next 12 months. He says it's easiest when customers have already ported away to another provider but can still offer to those about to leave.

    I'm in QLD. Now that I've cancelled with Alinta I'll probs lose the Kayo sub.

    • Did he give a way to get through and contact the correct department?

      Otherwise seems we all have to leave and hope for a call.
      I've found if you miss the first time they ring they don't leave a message and you can't call back.

      • +3

        He didn't unfortunately but if you use his full name you will have a better chance. Otherwise pm your contact details and I can try forward your deets onto him by replying in his email thread,. I asked if I could post his email but its a standard [email protected] that goes straight to sales.

    • Hi mate, just sent you a PM also for referal please. Keen on the NBN bundle also

  • +1

    Thanks again @deeoh.. finally got the 12c/kWh uncapped FIT with Guru but had to jump through hoops by leaving Origin before he could apply it as part of retention offer.

    I understand that his hands are tied but Origin management really need to look at their policies, procedures and compensation/incentives. So much inefficiency and stuffing around for all parties involved.

    So in the space of a less than a fortnight I have moved from Alinta to Origin back to Alinta back to Origin to get the offer I was aware of before my first move. Down to luck of the draw as Guru would have offered me the deal straight off the bat but the Origin rep I spoke to denied that Guru existed (doesn't help that is his nickname) and wouldn't give me that offer on initial sign-up.

  • -2

    So, those who have 12c FIT with Origin.. what is your daily and usage charges? We are already on the uncapped 12c but the daily is 118c and the usage is 25c

  • +3

    Finally signed up the 12c FIT uncapped plan with Guru!

    Guru called me at about 18:30 two days after I moved to Alinta and he had my details already. Thanks to @CrocDundee and @deeoh for the referral. Guru explained that although he was happy to offer it to anyone, he was unable to do it without us leaving Origin first. He works in the Origin retention team and said he did not want to lose his job for doing the wrong thing that was against their policy. I was offered 12c FIT uncapped and 10c FIT uncapped with a 10% discount on usage and supply charge (apparently this is a new deal). Guru even helped me do the calculation based on my usage from the previous bill to see which one was better for me (It was almost 7pm). I was advised to be better off with the 12c plan after a lengthy calculation and reminded how to use electricity at different times in the day to minimize the costs. 

    Guru then offered some NBN plans, which are still better than my current TPG plans but I am still shopping around between More Telecom and other providers. Can anyone please share some experience with Origin's NBN service?

    As mentioned above, Guru's real name is Gurdeep and he is a very nice person. He has a generic email address, but if anyone wants to contact him, send me a PM and I will forward your details to him (advised by Guru). He will contact you once he receives the information. 

    And of course, thanks to everyone for sharing their experience! 

    • Interested, but not currently with Origin! Any idea how long do you have to stay with origin before leaving to qualify for the uncapped?

      edit: nevermind, just joined since it's similar to what I'm getting now anyway. Can't PM though I think your settings for PM are off?

      • Please could you pm me his details, thanks

        • Sorry, I don't have his details. Waiting to get contacted by the guru!

    • I just joined Origin NBN today. The changeover was quick and painless on HFC. The price is not that great though I am just here for the reward points and Paramount sub.

      Then I'm going back to leaptel who are much cheaper and very reliable.

    • Unable to PM hohoisme, as you are not accepting messages.

    • Please PM me Gurdeeps contact details! Much appreciated !

    • Please PM me Guru's details - thanks!

    • Please could you pm me his details, thanks

  • Hi all, I've just received my renewal letter from Origin. I've noticed the wording is a bit different this time - that it is 12c FIT for greater than 14kWh per day, averaged over the billing period.

    So, I understand this to mean I can exceed 14kWh on some days as long as the average export over the billing period (3 months?) is less than 14kWh.

    This is quite a lot better than a pure absolute cap of 14kWh per day.

    Have I understood it correctly?

    • Yep that's how agl works too

  • +2

    thanks to @deeoh for the referral was able to get through to Guru who offered 12c uncapped FIT. As others have said you can't contact him directly, you can only be referred to him by others so if you send us a PM I can pass on your details (need name & phone number) he'll get in touch. If you're already with Origin though you'll need to switch providers first before he can offer the deal.

    He also offered $15/mth off on any NBN plan, I was able to get 50mbps for $59/mth or 100mbps for $79/mth no lock in contract. They use Aussie Broadband (who I was with),I decided to switch so I'll see how it goes.

    Guru was awesome to deal with though, I used to hate doing the negotiation every year with Origin trying to get through to retentions but he made it really painless and he's really down to earth as well so absolutely recommend going through him.

    • +1

      Are you sure that's right?

      The 50 nbn plan is listed as $84, $59 would be $25 off not $15.

      Or maybe you're saying he's offering an extra $15 off on top of the $10 discount you get for having elec with origin?

      • +1

        yeah, you get $10/mth discount for having energy as well. So its $10 energy discount + additional $15 that he can do.
        the extra $15/mth discount is for 12mths only as well

        • Not bad. Brings Origin in line with others like Leaptel, however still can't disable CG-NAT.

    • PM'd!

  • +2

    I emailed their 'Contact Us' team and explained that I had heard on 'the internet' that they were offering 12c uncapped FIT. They denied such a thing in their 1st reply, so I just said I thought I could save the hassle of moving my account to another provider only to have the retention team contact me with this exact offer. I also suggested that since they were selling back my considerable additional solar as expensive green energy, the least they could do was pay me 12c for every KWH. They agreed and I am just awaiting the agreement via email.
    It did take a few days and 3 emails, but was better than having the hassle on the phone.

  • AGL is offered 15c FIT at the moment, anyone biting?

    I'm unsure if Origin 12c FIT is better, or AGL 15c with their demand charge.

    • 15c for the first 14kWh per day

      • I export around 13kWh per day so it doesn't make a difference to me. Although I'm concerned about them adding a demand charge or changing to FiT in two months.

        • At exporting 13kWh a day there is a good chance you are better off looking for the biggest discount on usage rather than a good FiT.

          It might have a bigger impact on your overall bill.

          • @kulprit: Unfortunately most plans offer a measly 3% off usage for a lower FiT. Gone are the days where you used to get 25% off usage.

        • Completely agree with Kulprit here. If your feed back to the grid is less than 14kWh per day then the highest FIT rate is not the best plan for you. Look for the best discount on usage/daily supply charge.

          • @CrocDundee: Unfortunately most places don’t offer much discounts for lower FiT anymore. I remember the good old days where a lower FiT would be like 20-30% off discount on usage, whereas nowadays both origin and AGL give like 3%

  • Just a heads up to those on the TOU Origin plan with 12 c/kWh FIT. I just logged in to my Origin account and found that I am being incorrectly charged the peak rate on weekends between 4pm to 8pm (applicable for weekdays) when it should be the shoulder rate. This is a big difference as the peak rate is 35.662 cents per kWh compared to shoulder rate of 25.003 cents. The weekends should be shoulder rate from 7am to 10pm then offpeak (20.317 cents / kWh) all other times. Please report back if others are finding the same. In your origin account go to a Sunday afternoon under hourly and click on the cost button and pick a time like 6pm and find the cost in my case $0.71. Then click the kWh button and for the 6pm slot my usage was 1.99 kWh. Then divide cost / kWh = 71 cents / 1.99 kWh = 35.67 cents/kWh which is the peak rate!! I've written to Origin but in the interim interested to see whether this is a wider issue.

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