OzBargain QLD Solar Feed in Tariff (FiT) tracking

So the fantastic deal posted by CrocDundee here https://www.ozbargain.com.au/node/538080 has been marked as expired so we are no longer able to discuss the best Feed in Tariff available.

This thread is for people to monitor and discuss what they find in achieving the best possible plan for their power needs, specifically in relation to solar feed in tariffs.

This thread is in specific relation to plans available in Queensland, as per the original deal linked above.
While some may be available in other states, this isn't always the case.

Note that if you don't export a large amount of power, that having a large FiT with higher usages fees might not be the best deal for you.

I will continue to update this main post with any information people find useful, however the latest actually deal should be found within the comments.

Whirlpool forum thread
https://forums.whirlpool.net.au/thread/91j6xnr3

CURRENT MOST LIKELY BEST FiT FOR QLD

Easily accessible : ?

Best: ?

Related Stores

Origin Energy
Origin Energy

Comments

Search through all the comments in this post.
  • MASSIVE UPDATE!!

    So I just called Origin retention's team (the 1800 number) this morning to help my friend go on the 12c FIT uncapped plan (his plan was due to finish by the 18 May). The retention team member said that he was being migrated to the new system and that they were not able to put him on the 12c plan (which is still available by the way) and had to be dealt with by a different team. I was then transferred to the new department who are looking after everyone migrating over to the new system - Long story there which I will update another time…

    So this new system's person had access to several offers, including 12c FIT uncapped but the lady said on the phone that she could see an offer there that said 17c FIT uncapped - DO NOT TOUCH… She said she would need to speak to the supervisor about it and call me back. She called back 15mins later and said she got approval to put him on the 17c FIT uncapped plan and processed that for me, on my friends behalf, locked in for 12months starting today.

    I then asked if I could go on that same plan! She then logged into my account but said I was still on the old system and that she didn't have access to change my plan until I was migrated over to the new system. I then tried the retention's team number again and they said until I've migrated over to the new system, the best they can offer is 12c FIT uncapped. I have to wait til I've migrated over and try again with the new department. They can't see what offers other departments can give.

    Long story - sorry! However, there is hope of at least getting back to the 17c FIT plan. I just have to wait til I migrate over to their new system. You can bet your bottom dollar that I'll be calling up everyday now asking them to change me over to the new system!! Apparently they can't manually do it and is just gradually with all their customers. My friend was just lucky enough to be one of the earlier ones being transferred over.

    I'll keep you all posted on how I go but in the meantime, check to see if you have been migrated to the new system and argue the case of getting the 17c FIT uncapped plan!

    Good luck everyone!

    • You can bet your bottom dollar that I'll be calling up everyday now asking them to change me over to the new system!!

      Very interesting development - thanks!

      What do you think happens to 'new' customers, currently with another retailer, wishing to sign up with Origin? Would they be put onto the new system or would they still be signed up under the old system and then be slowly migrated some time later?

      If I could sign up straight into system 2.0, I'd be there with bells on!

      • What do you think happens to 'new' customers, currently with another retailer, wishing to sign up with Origin? Would they be put onto the new system or would they still be signed up under the old system and then be slowly migrated some time later?

        I just signed up to Origin's 12c FiT as a new customer from another retailer, a few hours before Croc's update. Retention team could only give me 12c for a 5.9kW setup. Not sure about the System 1.0 vs. System 2.0 though.

    • Just called the retention team and they said this was being provided to people with a smaller system (potentially excluding previous big producers). Said they couldn't get anything higher than 12c for me… YMMV. I might try again in a couple of days if more people are having luck. Cheers Croc and good luck!

      • Croc can you confirm how many kw system your mate has ?
        This will give is a guide to see if it’s truly offered only to problem with small systems.
        Thanks

        • Yes - agree that it might be only available for people with smaller systems who export very little. Having said that, the Origin rep was looking to get it for me as well but couldn't because I was on their 'old system' and had to go through a different department. My friend has a 5kw (6.6kw panels) system.

          I will be pushing hard for 17c though!

          • @CrocDundee: That’s exactly the same sized system that i have as well.

            Just called them. Unfortunately I’m on the old system.
            Here’s hoping I get upgraded to the new system sometime soon.

            Thanks Croc Dundee

    • That sounds positive.
      After hanging up on the first person I spoke to, I called back and spoke to a lady who said that 12c capped at 14kwh per day was the absolute best, and if I had a screenshot or the friend's name they could maybe look into it a bit more. No mention of an old and new system, and just said that the value of solar feed in isn't there anymore.

      After becoming frustrated and spending 30 mins talking to her I said thanks and will contact them closer to June when my plan expires, but interestingly they knew I had called earlier today so they are recording that too. She was extremely firm and would not offer me the 12c uncapped whatsoever and maintained that no offer was available on her system.

      I've updated my sheet you originally sent me, and now I am considering Alinta Sports Pack which comes with 12 months of Kayo Sports with an 8c feed-in tariff. I have a 10.5kw system and export around 1500-1800kwh per quarter, and if I go off the 12c tariff Origin offered me it's only around an extra $50 bucks out of my pocket which includes the Kayo (hope that makes sense)

    • Called today and got straight to a retention member but it seems like I have been migrated to the new system as I had to get transferred to someone else. The new person could not offer 12c FIT uncapped, only 12c FIT up to 14kwh per day then 5c FIT. Not a good deals as I export 2300kwh each Quarter! Will try again tomorrow, fingers crossed

      • I think they run your NMI and restrict what you can get based on historical export.

        • yep, that would be the case

          • @Local Bogan: What did you end up doing? I've ring so many times and just can't get anywhere. Ended up getting 12c FIT up to 14kwh then 5c FIT, which is so bad but not really other options.

            • @PR0r: Kept getting the same as you, the lady seemed to have found some better plans but upon checking with Supervisor, could not offer me it

  • Just did it again! Helped another friend literally just now who is on the new system. He has a 10kw inverter (13.3kw panels) and they accepted him going on the 17c FIT uncapped plan. I helped him get his solar installed just over a year ago and definitely wasn't through Origin.

    I asked for a direct number for the "new system" accounts and he gave me this number - 1300 832 854.

    Still only available to people in the new system. I haven't been able to get it yet :(

    • I hope this comes available for us in the system!

      Still a big kudos to you Croc and the rest of this group for pushing and helping everyone get the best from their solar!

    • Just spoke with them and I'm on the old system, but he said I should know when I've been moved as I'll get an email saying my account number has changed. So that something to look out for to know when you're moved.

      • does anyone know if the new or old accounts numbers are drastically different? like mine starts now with A- would that be considered new or old?

        • I'm on old and mine starts with 400 and has no letters. So you might be in luck.

          • @zethos: interesting thanks for the heads up Ill give them a call and see how I go.

        • My two friends who I helped get the 17c FIT plan had their accounts start with an A- so yes, I'd say you are on the new system. My account still starts with 400…

          Call them up and give it a try!

          • @CrocDundee: Just called through again and got knocked back I tried arguing she said no such thing as a 17fit you cant get it blah blah blah

            • @rororo: Hey mate - send me a PM and I'll walk you through it. Not guaranteed that you will get the 17c FIT plan though as there are other factors in play like system size and how much you export. Doesn't hurt trying though!

    • @CrocDundee
      I tried again through 4 different passes and they said it needed to be Origin panels otherwise it was no good. I'll have to get you to call for me :P

      • Frustrating! I must admit, other friends of mine have tried and had similar responses but for some reason, whenever I call, I manage to get it for them… Not sure why. Just got to speak their lingo I guess?

        Are you on their new systems? What size system do you have?

        • I'm apparently still on the old system, running an 8.2kW inverter with 10.73KW of panels.

          • @madseason: Ok - old system best offer I have managed is 12c FIT uncapped. Are you on that at least?

            • @CrocDundee: Yep secured it at the start of the week

              • @madseason: Ok, good. We just wait now til we are transferred over to the new system to hopefully get the 17c FIT offer. I'm in the same boat.

                • @CrocDundee: @CrocDundee , thanks for sharing the new 17c feed in, I've called a few times both 1300 and 1800 numbers you posted but so far no luck, no one is part of the retentions team I've managed to get through to yet… the last person I spoke to also said they are all part of the same team now and don't have a retentions team like they use to (not sure how true that is) but I'll keep trying and hopefully get through to retentions at some stage..

                  • @Jonc: Hi Jonc - You need to read everything that has been written so far in regards to updates.

                    1. Retention's team are only there for people on the old system (Your account starting with a 4000…) but the best offer they can do is 12c FIT uncapped.
                    2. New systems department (your account number starts with A-) are the only ones that look to have access to the 17c FIT offer.

                    Depending on where your account is located will determine who you need to speak with. Old account number = Retention's team (1800 number). New account number = New Systems department (1300 number).

                    Hopefully that helps.

                    • @CrocDundee: Thanks for the reply, I should have expanded on that a bit as I got my new bill this month and noticed my account now starts with an "A" and has a new billing format as well so I thought I would try calling… I called both 1300 and 1800 but understand I should stop trying the 1800 now (cheers for that)… For some reason, they said the 12c is the best plan available to them still on the 1300 plan but said I should try to call back after the end of financial year as new plans might be out then due to the power increases on the way…

                      • @Jonc: PM me and I'll give you some further info to help.

    • Just gave the 1300 number a call to check as I was switched over to the new system last night. Not sure if the number goes to a new team now, but she said she can't see the 17c plan, only a 10c plan. Said I'l try again in a few weeks.

  • Hi all, I've been crunching the numbers for a high-export solar & battery setup (20kW inverter). I compared Flow Power's 'Happy Hour', AGL's battery promo, and Engie's flat rate. Even if I push 50kWh/day to Engie, the math proves that a high peak rate (Flow) beats high volume/low rate every time. Here is the daily and yearly profit breakdown based on my potential exports:

    Feature 1. Flow Power (Winner) 2. AGL (Runner Up) 3. Engie (Last Place)
    Strategy "Quality over Quantity" - Sell 30kWh @ 45c "The Mixed Bag" - Sell 18kWh @ 25c + 32kWh @ 3c "Volume Game" - Sell 50kWh @ 10c
    Daily Income 30 kWh × 45c = $13.50 (Rest is 0c) (18 × 25c) + (32 × 3c) = $5.46 50 kWh × 10c = $5.00
    Bonus $0 $2.19 / day $0
    Total Revenue $13.50 $7.65 $5.00
    Daily Supply Cost ~$1.32 $1.61 $1.17
    NET DAILY PROFIT +$12.18 / day +$6.04 / day +$3.83 / day
    YEARLY PROFIT ~$4,445 ~$2,204 ~$1,397

    Summary:
    * Flow Power ($4,445/yr): The undisputed king, if your hardware can dump 15kW in 2 hours.
    * AGL ($2,204/yr): The "safe" backup if your battery can't discharge fast enough for Flow Power.
    * Engie ($1,397/yr): The worst option for a high-export battery system. The 10c rate is too low to compete.

    ⚠️ CRITICAL TECHNICAL NOTE:
    To achieve the Flow Power result ($4,445/yr), your system must be capable of discharging at 15kW continuous power for the full 2-hour window (5:30pm–7:30pm).
    * Inverter: Must be >15kW (likely 3-Phase).
    * Battery: Must have a high C-rating. Many standard 10-13kWh residential batteries are capped at 5kW discharge. If you can only discharge at 5kW, your returns on Flow Power will drop to ~$1,100/yr, making AGL the better choice.
    * Capacity: You need at least 30kWh of usable storage fully charged by 5:30pm.

    • Thanks for putting that together!
      For anyone watching at home the AGL bonus of $2.19/day is the $800 credit over 1 year

    • I joined the AGL plan recently. It also pays you 3 cents for any feed in during the 5-9pm window, so you end up earning 28 cents/kw. Some other things to consider when comparing to Flow:
      - AGL is an average 18kw feed in over the 90 days. Some days when its cloudy you may not be able to feed in with Flow, whereas with AGL you can just feed in more on a day where it's sunny to make up for it.
      - The feed in is capped at the inverter less house consumption, so unlikely to feed in the 30kw during that 2hr window unless house consumption is minimal during that time.

      • For AGL export data, you need to do this:
        Log into AGL website and export your data, here is an excel formula you can use to calculate your daily export between 1700-21:00. Paste the formula in cell M1.
        You'll just need to manually organise your CSV so only your quarter's data is in the sheet.

        =SUMPRODUCT(
        (F2:F999999="Solar") *
        (MOD(G2:G999999,1)>=TIME(17,0,0)) *
        (MOD(G2:G999999,1)<TIME(21,0,0)) *
        I2:I999999
        )

    • Can all of these plans actually give refunds for all the credits?

    • This is amazing, cheers! I’m currently on the Engie plan but single phase, 10kw inverter and 24kwh battery so the Flow power is out of the question. Do you or anyone have a link to this AGL plan, it seems to be a bit messy what I’m looking at? Cheers

      • I am on single phase and joined flow 2 days ago. I fed in 10kWh in 2 hours i.e. $4.5/day or $1642/year.
        With that, my ROI is 4.6 years.
        So that's still not too bad.
        Dynamic export on single phase would let you feed 19+kWh in 2 hours. That would cut down the ROI by half i.e. 2.5 years. But I have to apply this myself with energex and I want to see how it goes for a few hours days before I decide to do this.

        • Be careful, just because who knows what the future will bring if you are limited to 1.5kw. I have decided to stick with 5.5 limit

          • @leeroys_dad: For sure. Which is also I guess why I did not request that to begin with.
            I may stick to 5kW export - 4.6years ROI for a $23k system (original price before the rebate) is unheard of anyway. :D

        • Hey @MKBHD what size system are you working with?

        • Waiting for install of 42kw battery with 10kw inverter have 13.2kw of panels already installed looking at flow power as well looks like the way to go for best return

  • I ported from Origin to EA a couple of weeks ago. I got a call from Origin on Saturday, old mate reckoned they might have a better deal in a few weeks so I said he's welcome to call me back then. will post the offering if so.

    • Is guru gone from the retention team? I thought he was the man.

  • If you are messaging me your details to send to guru, you need to advise which retailer you are with. Guru cannot help you if you are with origin.

    It's a simple ask but it causes much wasted time.

    Do not send me a message if you are with origin.

    I've asked this plenty before, so if you don't follow this simple instruction you will be ignored

    • Thanks for helping out mate. I've sent you a PM.

  • Some good news from our mate Guru - detailed below

    There is now a new 21% off supply & usage plan with 8c FIT. Only the retention team can offer this. Single rate, inc GST, inc 21% discount:
    - 26.829 c/kw usage
    - 109.043 c/day supply
    - 8c FIT up to 14kw/day
    - 4c FIT over 14kw/day
    - 9.567 c/daily solar charge
    Eligibility: must be with another retailer or have left Origin recently. Those on the Gov 44c-ish offer cannot be offered this plan
    Do your sums - this new option may be better than 12c uncapped plan for some - as some households may only average 14kw export

    There is also a change to the EV plan - this now includes any BMW or Merc owner for 8c charging 24/7.

    The Gas offer is also now 21% discount (was 16% discount)

    Guru can still offer the plans to people currently with other retailers who have not recently left Origin (in addition to those who have recently left Origin)

    • Nice mate thanks for the info

    • Switched to Ampol today, how long should i wait before requesting a call from Guru?

  • Can confirm that 10c FIT Uncapped and 10% off usage/supply is available. I called the retention's team and was able to access the plan.

    EDIT: I had recently transferred to Red Energy (about 2 months ago) and called Origin to see what they could offer. So I'm not sure if you need to be with another provider to access the offer - doesn't hurt to call and ask.

    • Just got the 10% and 10c uncapped while still with origin. The guy said it was up to the individual and you won't always get it by calling but they've just extended it without having to churn.

      He did say there will be a price increase of course 1st of July. He said he doesn't expect it to be as crazy as it has been but won't know until then.

    • Do you know if the 8c FIT and 21% off usage/supply is still available?
      Last time I called they could only offer 6c FIT and 21% off.

      • They didn't say that one. I just asked for the best uncapped FIT plan they could offer. I asked if they could do 12c FIT without the 10% discount and the rep said no.

    • Can you pm the retention team's contact number please?

  • 03 8903 9252

    This is a direct number to the retention team. Press 1 for residential and no transfer.

    Long story short. Churned to AGL in early March, the retention team rang the next business day and offer 12c no cap and $50 credit first month and free NBN (promo at that time).
    I said no and demanded them to beat AGL 12c. They won't budge a cent.
    Fast forward, rang the number above yesterday and a different operator this time got the last offer stored on file. Gave me the exact deal (no NBN because I'm already on it). Sign back with Origin because of the AGL demand charge thing. And I'm getting a battery with Origin on VPP so I must be with them ($7,595 after a $3,500 discount plus $20 credit/month for 5 years. they have just dropped the discount down to $2,500).

    Side note, an operator once said to me unless your export change, you won't get a better deal. So they have properly flagged all of us as high exporters and limited our options.

    Good luck.

  • Just got back onto the Origin bandwagon (at the 12c uncapped). AGL sucked for me with that demand charge but I thank them for the year of free Amazon Prime. Easy process and Origin knocked it out in 2 days.

  • I just rang the 1800 number and got through to retentions and was immediately offered the 12c FIT uncapped but NO discount on usage charges(previously 15c FIT and 23% discount). My system uses 20kwh pday and exports 40 kwhr pday - a small business operating from a residential property 8-6 weekdays and some Saturday mornings. I also have gas and a home address(no solar) with Origin so this may have swayed them. The home plan was only offered with 12% discount (previously 23%) and nothing extra for being loyal and having multiple accounts.

    I started off by calmly advising I just got an email suggesting my bill would go from -$500 to $3k annually and I wasn't impressed and she was very pleasant and advised they were automatically generated emails and she would find a better plan. I didn't push for 17c that has been suggested elsewhere as my export was never going to get it. I did ask if there was any chance of retaining the 15c and I was advised no. Keeping the uncapped component was most important with Summer coming and business hours reducing with staff shortages.
    Also, it may be time to re-do the math on batteries as the gap between FIT and usage has gone from 8c to 16c - if only the Qld govt subsidised batteries…

  • Just an update, managed to get 17c feed in, had to contact them to call me back, discussed that I know of 2 plans, 17c and 20c that my friends were getting. Guy said that he can see 17c uncapped and confirmed. All in all, 1 minute phone call and everything was done.

    On a good sunny day, I feed back in around 60kw (13.3kw panels, 10kw inverter), and have been with origin for a year so they know I have a higher than normal feed in. Did not affect getting this plan or not.

    129c daily supply charge, 8.5c daily solar meter charge
    26c general useage per kWh

    • Do you know what your account number starts with?
      And what number did you contact them on?
      Cheers

    • also adding did you end up getting the name of the person you talked to at all? and which department

    • Anyone else succeeded getting 17c fit? I tried few times, but no luck yet.

    • Do you have a screenshot of the rates that you can share? Please PM

    • What does your account number start with mate?

  • Switched to AGL and got the callback today from Origin placing me on 12c uncapped again.

    Spoke with Guru who's keen to extend the offer to anyone else who recently left or is currently with another provider. Simply ask for him by name.

    • Thank you. I was also able to receive my rite of passage from The Guru.

    • Doing god's work, thank you

    • I'm with AGL atm, which department do I call you ask for the 12c uncapped. Who is this "Guru" guy, where do I find him? lol

      • The Guru lives on the top of Mount Origin. You must call the retentions number in the description above.
        They may initially deny he exists, but you must remain calm and polite.
        It is all part of the test, to see if you are worthy.
        As you are with AGL now, they will eventually let The Guru contact you.

        • I have spoken to the Guru, I am now enlightened with 12c uncapped feed in tariff, plus 12% discount on my gas bills too.

          • @hazwing: Hi there. Did you call the 1800 557 700 number ?

            • @sod: Yeah I did. First time I called I got some random who couldn't offer uncapped 12c fit. Second time I asked for 'guru' (felt a bit weird and awkward asking for someone with that name), and he got the deals sorted!

  • Ozbargain PSA request:
    We need a new Retention Team contact person, otherwise it will be left to chance if you are called. If you speak to anyone, ask if they are willing to help and pickup direct leads (switches)

    • Do you think it would it be possible to ask guru for a new contact in the retention team? He must know others that maybe willing to take up the task? Just throwing it out there, could be a long shot.

    • See comment below - Guru still in retention team but uncapped offer has been removed at this stage

  • This is correct. Please send me your name and number if you want to jump back in the 12c uncapped or 10c uncapped (with 10% usage discount).

    This could be offered for limited time only though.

    Also for a limited time, you don't need to have recently left Origin. As long as you have an existing electricity supply with a retailer eg EA, AGL, Guru can transfer you. Wow!

    But remember, be nice to Guru. He said some people he calls get mad if he can't offer the deal to them (e.g. new connections). If you are one to spit the dummy from bad news, please don't contact me.

    • Guru has asked me to clarify that the 10% off is usage and supply charges.

    • mine just finished a few weeks ago but again I would need to port about before getting to talk to guru right?

      • Yes, I believe transfers out or transfers in, not current customers

        • thanks mate once I am sorted ill reach out

    • Great news thanks for info mate - Guru is a legend

    • Was there any mention from Guru that this deal is only available for customers with inverters up to 10kw?

      I have a 13kw inverter, and this new offering looks enticing.

      • That might be a condition - I am not sure - but I also believe Origin have no way of knowing inverter size other than customers advising the size of the unit……..
        more dots …. and more dots….

      • Just checked the plan comfirmation letter and found this:

        your solar PV system must not exceed 10KW of inverter capacity or must be limited to 10KW of export

        So, i guess if you limit the export, you should be alright.

        • Are you jumping back to Origin Summoner or will you stick with AGL since they were offering 450 credit?

          • @holden74: I have already jumped back to Origin as 12c uncapped FIT is a lot better than $225 credit for my current solar generation and usage.

            I will lose the $225 credit on my Electricity as the transfer is scheduled today, but $225 credit on Gas will stay as i will keep the Gas account with Agl.

  • Offer expired for now. Will update when there is a new offer. Not taking PMs

    • @leeroys_dad can you get good rates for ACT customers when there are offers or only QLD?

  • Hi all,

    FYI - I just managed to get 10c FIT uncapped ($1.24223 daily supply charge and $0.30558/kWh usage) through the retentions team at origin.

    Until I actually asked for the 10c uncapped that I had seen posted elsewhere they were only offering up fairly standard rates. Surprised that I was able to get this as I've got a decently big system (exported 13.5MWh last year and only imported 2.8).

    This thread has saved us a whole load of money over the years!

    • Congrats

    • Great to hear I will have to give them a call :)

  • Thanks, @kulprit!

    I called Origin the other day and they said they could only offer me 12c FIT uncapped. I've gotten to the bottom of why the different allowances of FIT with Origin. Basically if you feed back to the grid a lot, they only offer you 12c FIT (I feed back about 6000kw/h per qrt) If I was only feeding back about 600kw/h per qrt they could offer me 17c FIT.

    This is their offer:
    Charge description Units Charges (incl GST)
    Peak Usage cents per kWh 22.6710
    Supply Charge cents per day 112.9040
    If you have a Solar PV system installed at your premises a solar meter charge of 6.70 cents per day (incl. GST) applies. This charge is passed through from your distributor and may vary.
    Your Energy Plan benefits
    Total feed-in tariff 12c/kWh

    I will continue to hassle them for something better but no luck at this stage.

    • I am with Mojo Power. All Day Breakfast ( NSW, Ausgrid )

      Daily supply charge 73.55 cents/day
      General usage rates 19.06 cents/kWh
      Solar feed-in
      7.5 cents/kWh exported

      With this crap weather we had recently, I am glad I've gone for cheaper usage rates than better feed in tariff

    • What state is this mate?

      I just got solar installed in Vic and looking for best FiT

      • He is in Brisbane

      • Don't just consider FiT. Sure, you might make more feeding in - but you could be losing that extra earnings in a higher usage rate (night usage or any shortfall from solar), or just in the supply charge.

        • Agree, however, with my size system, the higher FIT is far more advantageous than a difference of usage rates. For example, 12c FIT with a higher usage rate of 22c compared to 8c FIT and 13c usage is still better for me by a few hundred dollars.

          My spreadsheet works that all out for me, fortunately.

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