$30 cap per transaction. Ends 11:59pm 15/04 AEST.
Special Terms
Purchases made through THE ICONIC app are ineligible for cashback.
Purchases via THE ICONIC OUTLET are ineligible for cashback.
Cashback is ineligible if using store credit or gift cards as partial/full payment.
Cashback is ineligible when using codes not listed on Cashrewards.
Exchanging or returning any items will void cashback on the entire order.
$10 for referee and $10 for referrer, after referee makes $20 purchase within 14 days.
Does this work with the 20% off selected items at checkout promo that THE ICONIC have on.
My initial order didn't seem to track, I had an agent cancel it and placed the order again, only to realise it didn't track again. Cancelled it once more.
So there's really no way to find out it's been tracked?
It does take up to seven days before it gets tracked as per the CR website …
Usually I get an email within the half an hour to confirm its been tracked
Please see my comment up the very top. There appears to be issues with The Iconic reporting sales today. If you don't need to buy, I suggest maybe holding off for the next sale. Not ideal, but there's really not much we can do at this stage until The Iconic advises us what the issue is, and indeed if the transactions are captured at their end or lost. Sincere apologies.
@tightarse: Hi TA, I've already ordered something from this morning, will I still be able to make a claim through the usual process since the cashback wasn't tracked? Thanks
@West991: 100%. Best case here is that sales will eventually report to members if it's simply a delay. Worst case, we'll be sending out emails to our members with next steps. Either way, we'll take care of it. Unfortunately s**t like this happens at times. All I can do is apologise and wish you and your loved ones a happy Easter :)
@West991: Hi again. We’ll be sending an email to members regarding next steps on Tuesday April 26. Thank you for your patience.
It's really weird. I ordered about an hour ago (hasn't tracked), but I received an email from Shopback saying my latest transaction (tonight) had tracked. I haven't even visited Shopback since 9 April (when I placed an order with them), and my CR click history shows it went directly from CR to ordering tonight. I'm hoping that it will be attributed to CashRewards because it's already 'processing with partner'.
Oddly enough, I have had several Shopback cashbacks rejected despite going directly from their site to the merchant, adding an item and checking out. It can't track across two minutes and a single site, but it can track six days, an original order and hundreds of websites later.
Guys, please note we identified an issue with The Iconic earlier today where sales don't appear to be reporting through to us. This has already been flagged with The Iconic. At this stage we're unsure if reporting is simply delayed or not, and being a long weekend it may take a while to know more. I will however try to keep you posted if and when I hear more. In the meantime, please have a wonderful Easter.