How Long Is The Warranty for a Motherboard?

LCapt0083 on 03/07/2022 - 17:32
Last edited 03/07/2022 - 17:56 by 1 other user

Dear OzBargainers,

I recently had the issue with my desktop which can't be turned on. In order to trouble shoot the issue, my friend who has the same spec as mine helped me. It turned out the motherboard was faulty.

The MSI X570-A pro was bought on 18/07/2019 which was almost 3 years ago. Do I still have a chance to ask MSI to repair it? It was bought on eBay from the seller "Tech Mall" which I couldn't find anymore. And the bloody eBay told me that they can't pull the details of my orders earlier than 2020.

Thanks all in advance.

Computing AM4 Computer Component Motherboard MSI

Comments

  • Hybroid on 03/07/2022 - 17:34

    Generally 1 year for electronics unless specifically stated otherwise.

    I think you'll struggle to justify it being faulty from manufacture when it's been working for 3 years but you lose nothing by trying direct: https://au.msi.com/page/warranty/

    Edit: Mwave's page for it says 3 years limited warranty: https://www.mwave.com.au/product/msi-x570a-pro-am4-atx-mothe…

    • Capt0083 on 03/07/2022 - 19:16

      I will try my luck

  • JimmyF on 03/07/2022 - 17:41

    Do I still have a chance to ask MSI to repair it?

    Ask and see what they say!! Worse case, they will say no.

    But at 3 years for a product at this price point you might struggle even under ACL. Looks like a new one can be had under $180 easily.

    • HairyChickens on 03/07/2022 - 17:47

      Might just end up spending $180 worth of time for a fruitless outcome

    • Capt0083 on 03/07/2022 - 19:17

      I agreed. Probably not worth to wait for the repair but will try anyway.

  • Twix on 03/07/2022 - 17:47
    +3

    Just in time for warranty.

    Manufacturer Warranty: 3 Years Limited Warranty
    Manufacturer Contact Info: https://au.msi.com, 1300 222 688

    • Capt0083 on 03/07/2022 - 19:17
      +1

      I will try to contact MSI. Thanks for that.

      • yippy on 03/07/2022 - 20:50

        Here's the email for the MSI Australia [email protected] just email them directly. They're actually really helpful which was surprising unlike the main customer service you need to speak to before they give you that email to contact.

  • scrimshaw on 03/07/2022 - 17:49

    Tech Mall eBay is a PC Byte sub-store. But since statutory warranty is probably finished you will need to contact MSI yourself for any repairs. https://au.msi.com/support/mb

    Make sure you have your proof of purchase / invoices when you submit a RMA request.

    • Capt0083 on 03/07/2022 - 19:15

      Thanks for that.

Login or Join to leave a comment
Login Join