White Flecks in The Rear Windscreeen

Islund on 08/09/2022 - 14:23

My car has what is called privacy glass - factory "tinted" I would say.

White flecks have started appearing in the glass so I complained to Audi.

They asked me to take to the nearest dealer for a diagnosis.

Dealer is telling me that the white flecks are cause by external scratches - not seeing any scratches, under a ultra bright light.

I believe dealer/company are fobbing me off as I am in into the 4th year of ownership.

Not quite sure how to approach redress as the car company sent me an email in April asking that I get it checked out and I only manged to get to dealer yesterday.

Anyone has any similar experiences that they could share/help with please?

Automotive

Comments

  • GG57 on 08/09/2022 - 14:34
    +1

    Doesn't seem to be a big problem if it took you five months to bother taking it in for a check?

    • Islund on 08/09/2022 - 15:51

      I would have gone earlier if I was in the country

      • Nugs on 08/09/2022 - 18:42
        +3

        On a tropical islund?
        .

  • bobbified on 08/09/2022 - 14:42
    +1

    How noticeable are these "flecks"? Can you only see it at certain angles?

    white flecks are cause by external scratches

    If you run your finger nail over it (outside or inside), can you feel it?

    Picture(s) in your post would be helpful…..

    • Islund on 08/09/2022 - 15:55

      you can't feel the flecks.

      The flecks are there when you looking at it straight on. Understand they are cosmetic but it will affect the values of the car when I am selling it 4 months times.

      • Drakesy on 08/09/2022 - 16:19
        +1

        but it will affect the values of the car when I am selling it 4 months times.

        Doubt it.

        • elgrande on 08/09/2022 - 19:21

          Yep, likely to increase its value.. limited edition white specked privacy glass..

      • spackbace on 08/09/2022 - 16:34
        +2

        Audi being outside warranty will affect the value more when you go to sell it, especially in January when it just became a year older

        • pegaxs on 08/09/2022 - 17:32
          +8

          I was gonna say, the 4 circles on the boot do more to damage resale value than flecks in the rear window.

        • Islund on 08/09/2022 - 17:54

          In the 4th year of a five year factory warranty.

  • spackbace on 08/09/2022 - 15:15

    How so you clean your car? Through a car wash or hand done?

    • Islund on 08/09/2022 - 15:52

      Hand wash only. no swirls there.

  • Caped Baldy on 08/09/2022 - 15:28
    +1

    Pics or M$ paint drawing?

  • Islund on 08/09/2022 - 15:52

    At the dealer now - picking up in an hour

    • brendanm on 08/09/2022 - 16:41

      Keep us updated.

    • mapax on 10/09/2022 - 07:29

      What happened?

  • holdenmg on 08/09/2022 - 16:43
    +2

    Does the problem go away when the snowflakes melt?

    • Drakesy on 08/09/2022 - 19:43

      Are you talking about the owner?

  • the Unforgiven on 09/09/2022 - 08:03

    Take it to an expert windscreen place like Windscreen O'Brien and ask for their opinion, it should cost nothing
    Then go back to the Audi dealership and ask to see the service manager
    If that was no joy, write to Audi in Oz. Then Audi head office wherever that is in the world

  • holdenmg on 09/09/2022 - 08:11
    +4

    Audis are a pane in the glass…

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