I Am Getting 33mbps, Should I Stay on 50/20 nbn Plan or Switch to 25/10?

I live in FTTN area and i am only getting 33mbps with max rate of 35mbps download speed. I am wondering if it makes sense to stay on 50/20 plan or switch to lower tier plan 25/10. i mainly stream Youtube, Netflix and Twitch, and also have two family members in the house.

Poll Options

  • 6
    Stay on 50/20
  • 35
    Switch to 25/10

Comments

  • -3

    goto 100/20

  • +2

    Have you excluded the possibility that your house wiring is the culprit? ie; The incoming pair only goes to the socket that your modem is plugged into, and nowhere else?

    • there are two sockets in the house. Both give the same speed results so i just connected to one socket located in the middle of the house.

      • +3

        You might be able to get 50/20 out of it if you unwire one of those sockets.

        They didn't make much difference to ADSL2+ signal but with VDSL2 using literally orders of magnitude more frequencies, they kill your signal due to reflections and stuff.

        They should both run from the same junction box (where your lead in meets your house wiring - could be a box on the side of the house or under the house depending on house design) to your wall sockets, you just need one lot of them disconnected from the junction box end and leave the wires in the wall in case you want to revert it later.

        A data cabler (usually electricans with extra tickets) should be able to do it pretty cheaply cause it is literally just undoing two wires, so you'd be paying basically their minimum charge (assuming your house phone wiring isn't insanely weird they should be two dedicated runs like this, not one daisy chained run between both sockets).

        Both sockets giving the same speed imply it isn't a weird daisy chain setup, as with that the one at the end of the line would be better than the one half way.

        It could be that you really are limited by NBN's stuff out in the street, but house wiring with two sockets is very likely to cause issues like this.

        Do you know what speeds your neighbours get? Though if they have multiple extentions too theirs will be artificially slow as well

        Edit: you might "only" jump from 35 to 42 or something, but getting closer to 50 would make you feel better about paying for 50, right? Might cost you $120-200 and boom, either faster internets, or no diff you'll know 110% for sure its NBN's fault and you have to wait for the FTTP roll out.

  • +1

    I am on the same boat. With Optus 50/20 plan but got an email from them that the max line speed they could get is 32mbps due to the location from the nbn board and the copper wire run.

    After multiple tries, decided to stay on 50mbps as the 25mbps plan is force them to lower the line speed to my house and through wifi it’s going to be even slower.

    My advice is to stay on the 50mbps and hope to get the FTTP upgrade soon.

  • check what is the maximum speed and change provider if >50mbps.

    • +1

      i have had Optus, ABB and Superloop in the past. According to them, my location can get max of around 36mbps

    • +1

      Line speed on FTTN is not affected by RSP

  • Talk to your ISP and see if the issue is on their end. You can ask a question here but you won't get good responses, nobody knows where the issue is.

  • +1

    If you really can only get 33 max with the connection to your house - I've noticed I often get a little more than what I pay for - e.g. I could get around 55 on a 50 mbps plan and now get ~270 on a 250 plan… so could be worth switching to 25 as you might get almost 30. Might be worth trying a different ISP first though to see if you can get 50.

    • interesting. What ISP are you with?

    • the shaped line sync is always like 10% higher or so, so that your actual performance comes closer to what they advertise. My modem reports max line sync of 135/55 but actual sync at 110/25 on my 100/20 plan. VDSL2 with the node literally next door, lucked out with the garbage internets, but that means I'm the last to get the free FTTP when it comes unless I shell out for 250/50

      • Unless you're with Spintel outside of Sydney.

      • Having the node next door doesn't mean you are last to get FTTP. 100/20 is enough to get FTTN changed over to FTTP. There is no 250/50 speed tier. 250/25 and 1000/50 are the speed tiers.

        • my point is I'm already getting 100 so they won't upgrade it for free unless I order a higher plan

          Was just pointing out I'm comparatively lucky for someone on FTTN

          • +2

            @smashman42: It doesn't matter that you already get 100Mbps on FTTN. You are allowed to order 100Mbps again to get FTTP. Going on 250Mbps or faster is optional for anyone that wants to do FTTN to FTTP.

  • Problem is the upload speed is around 10/12 Mps on a basic plan, the upload speed with Telstra is RS on that type of plan .. you need a mid plan to get a decent upload!. I had to go middie to get the decent upload but I did not require the 50Mbs download but was forced to buy the faster package!.

  • -2

    if you get 33-35 on a 50/20 plan

    jumping on a 25/10 plan your speed might drop to 15mbps

  • Have you a line test carried out by your RSP to determine the maximum speed your connection can achieve?
    At least that way you will know if it's even possible to get a better speed on your existing line.
    If it shows that it is technically possible then you need to investigate your household wiring etc.

    From Superloop site -
    A line test is a tool that retail service providers (RSPs) use to determine the maximum sync speed on a customer's FttN NBN service. This test can only be completed once a service is connected and ensures that both the RSP and the customer are aware of the theoretical maximum speed they can receive at their FttN connected address. 

  • depends if you want to lose a third of your download speed, me personally, i want my internet as fast as it can be, but it depends if the roughly 1MB/s drop in speed is worth the price difference, up to you

  • Ask your rsp how often you can change plans, if its as much as you want and pro -rata charging then nuat downgrage and see how it is and if yiu dont lile it, go back up immediately. Else if its once a month, once you downgrade, and then decixe you eant to re-upgrade, some rsp's give you the beneift of the upgrade immediately and you dont need to wait till the end of the bill cycle.

  • This the 33Mbps on a 50Mbps plan can be an issue with the distance between your home / business and the Node your connected to. With FTTN your not always connected to the closest node. If your over 400 Meters away from the node or more you will run into issues. I have a tool that can check the exact download speed from NBNCo.
    Our network is business grade as well so gives a good indication.
    Happy to look this up for the Op later today.

  • Had a similar issue could only get 80/40 out of a 100/40 plan so just went down to 50/20 it was more than we needed anyways plus we saved some money.

  • -1

    pray for the next fed election!

  • 80Mbps on a 100Mbps connection can also be due to rubbish Ethernet cables, the yellow ones some ISp's give out aren't designed for data they are designed for Video cameras.
    So getting a length of better quality cable can help as well.
    All depends bit of a pain to diagnose sometimes.

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