LG A9 CordZero Vacuum Batteries

Both of my LG A9 vacuum batteries have stopped working, I find it odd that both batteries are not charging.

I've checked the voltages and both are at 2.5v, testing the charger contacts and it seems to be working fine so I'm wondering whether the batteries have some sort of shelf life expiry.

The batteries aren't cheap either at $175 each, and all of the reviews mention similar issues, particularly one who said he measured the batteries at 2.5v as well.

https://www.lg.com/au/home-appliance-accessories/lg-eac63382…

anyone else have the same vacuum with similar issues?

Comments

  • How often did you swap batteries? Did you keep the spare one in the charger?

  • didn't swap too often as it was usually only used a few minutes at a time.

    I also found this old comment from @ifreddo

    ifreddo on 24/06/2020 - 22:01
    I own one of these and they're great. The ease of use over a corded vacuum more than makes up for the small dust compartment.

    Just a word of warning: I've had 2 batteries go dead on me with this model. Both replaced under warranty. I've realised that keeping the second battery in the 2nd charge slot while only using the first battery may have led to it dying. So I now keep the 2nd battery in a storage cupboard and swap them over every few months to ensure both batteries get a workout.

  • I think you mean 25.55 volt rather than 2.5V

    If the battery is 2000mAH - I'd expect 7 x 18650 cells in 7s1p configuration

    If it is 3000mAH or higher, then you could have 14 x 18650 cells in 7s2p configuration

    Just because the voltage is reading at ~25 volt doesn't mean the cells are not shot.

    You could try and charge the batter to capacity, then do some type of independent load test on it, using something like https://www.aliexpress.com/item/3256804909652648.html

    If the capacity is really low, then you could disassemble the battery pack and try and determine if individual cell(s) are bad or too discharged. They are all likely spot welded in though - and the battery housing is typically very hard to get in to. You could check facebook marketplace for anyone advertising reclaimed 18650 cells or reconditioned batteries and tool repair that may have the equipment to test the battery for you. Cells themselves are cheap at about $3.

    • It was def 2.5v, not 25v
      Used two different multimeters as well

      • Possibly packs were drained - normally though any half decent BMS will have over discharge protection.

        Given you have nothing to lose, and assuming you cannot get them to repair/replace for free, I'd split one open and then try and individually charge the cells inside.

      • Mine as well 2.5v at the terminals however cracking the casing open and measuring the actual ends of the batteries it reads 26.5v .
        There's plenty of juice in the batteries but somewhere in the circuitry it is not allowing it through.
        I could understand dying batteries from constantly discharging them too fast then leaving them flat but this is something different ,
        This is a BMS issue.
        All these people buying new batteries from the manufacturer and their batteries are possibly fine just a circuit board issue. Anyways I'm going to change out all the cells anyways and I will get back to you all

        • Yeah I tried that but couldnt get it to run, theres a korean video on youtube that did it successfully though

          I've ended up buying a dyson

        • Any progress with this, Brett? Frustrating!

          As with many others, I've got a sigle light coming on when charging, which turns off after maybe 3-5 mins, never charges properly. Both supplied batteries are the same.

        • Did you end up getting it working?

  • I am trying to troubleshoot this for my neighbour too
    Their batteries have 2018 on the label but the unit has been close to unused for ages, and very little use initially. Pretty frustrating.

    • I opened up the packs and tried to refresh some cells,

      Put it back together but still couldn't get it to run

      • Nice attempt, yeah saw a youtube video for the dyson rechargables which worked for that one. Frustrating its not working for these.

  • @impose, I have the same problem, both batteries are dead, at the same time

  • Hi, mshanann, I found your post on the LG cord zero battery pricing conspiracy very helpful& I watched the Korean YouTube refit- I’m keen to try. Just wondering if you can help me find which battery in particular I can purchase to get the required/ safe parameters- amps, voltage.
    Thanks

    mshanann on 02/02/2023 - 15:21
    I think you mean 25.55 volt rather than 2.5V

    If the battery is 2000mAH - I'd expect 7 x 18650 cells in 7s1p configuration

    If it is 3000mAH or higher, then you could have 14 x 18650 cells in 7s2p configuration

    Just because the voltage is reading at ~25 volt doesn't mean the cells are not shot.

    You could try and charge the batter to capacity, then do some type of independent load test on it, using something like https://www.aliexpress.com/item/3256804909652648.html

    If the capacity is really low, then you could disassemble the battery pack and try and determine if individual cell(s) are bad or too discharged. They are all likely spot welded in though - and the battery housing is typically very hard to get in to. You could check facebook marketplace for anyone advertising reclaimed 18650 cells or reconditioned batteries and tool repair that may have the equipment to test the battery for you. Cells themselves are cheap at about $3.

  • I had to post comment as I’m new and cannot message you ‘mshanann’ directly

  • Hi, mshanann, I found your post on the LG cord zero battery pricing conspiracy very helpful& I watched the Korean YouTube refit- I’m keen to try. Just wondering if you can help me find which battery in particular I can purchase to get the required/ safe parameters- amps, voltage.
    Thanks

    mshanann on 02/02/2023 - 15:21
    I think you mean 25.55 volt rather than 2.5V

    If the battery is 2000mAH - I'd expect 7 x 18650 cells in 7s1p configuration

    If it is 3000mAH or higher, then you could have 14 x 18650 cells in 7s2p configuration

    Just because the voltage is reading at ~25 volt doesn't mean the cells are not shot.

    You could try and charge the batter to capacity, then do some type of independent load test on it, using something like https://www.aliexpress.com/item/3256804909652648.html

    If the capacity is really low, then you could disassemble the battery pack and try and determine if individual cell(s) are bad or too discharged. They are all likely spot welded in though - and the battery housing is typically very hard to get in to. You could check facebook marketplace for anyone advertising reclaimed 18650 cells or reconditioned batteries and tool repair that may have the equipment to test the battery for you. Cells themselves are cheap at about $3.

  • Just found out my battery also died.
    I noticed it was flashing the led in the charging stand. The voltage is measuring 2.5v and it's impossible that I've drained it dead.

    I've torn down and replaced plenty of 18650 cells in other packs before and even invested in a spot welder.

    Problem is that if the bms is dead then I'm stuck.

    This LG battery looks like a pita to open up too.

  • Ok so I checked YouTube and found the Korean video of the guy cutting open the battery.

    I used a Dremel with cutoff wheel to cut open the pack.

    At the terminals it was measuring 2.5vdc

    At the battery positive and negative it was about 27.5vdc.

    5 cells were about 4v each
    1 cell was lower at about 3.65v

    I decided to see if I could manually force a charge into the terminals by sending about 29vdc in. No luck.

    I decided to then disconnect and reconnect the negative terminal. Bad idea. This dropped the terminal voltage down to 0.6vdc

    Then I decided to manually balance the low cell but the terminals are still at 0.6v instead of 2.5v.
    I think the bms is dead or shut down.

    If you look at the pack there are 3 tiny holes in it. I suspected they were probing points and I was right. After opening the pack there are 3 empty pads there marked SDA GND SCL. Other than ground, no idea what the other two are for.

    [Img]https://files.ozbargain.com.au/upload/119657/111577/17120352992232610112732873712918.jpg[/img]

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