• expired

Amino Z Whey Protein Isolate 4kg & $50 Credit ($65 Club Z) $149.99, Creatine 1kg $37, 30% off Amino Z Supps + Free Del @ Amino Z

4150
OZB-BIRTHDAY

Quick Intro

My deal video: https://youtu.be/o0lBAjzI_HA

Thank you to everyone for the amazing support of our brands! We're back with a new deal to celebrate this amazing community and our 17th birthday!

The Deal

Amino Z Whey Protein Isolate 4kg for $149.99 Delivered + $50 back in store credit (Existing and paid Club Z will get $65)
+ 2 Free Grenade Spreads (Best before 31 December 2022) (Auto-added to your cart while stocks last, feel free to remove) (Now sold out)

Plus we have some aggressive offers on these other products of ours:

Coupon code: OZB-BIRTHDAY (add in shopping cart)

Please note that due to limited stock, this deal will remain active subject to stock availability. Some flavours may sell out and I will keep this deal updated.

Also, you will get the store credit just so long as you order 4kg of WPI (or more). You can order anything else on top of this and you will still receive the bonus credit amount.

WPI Flavours

We have even more flavours with a total of 20 flavour options!

We have improved most of these flavours in the last few months, in case you haven't tried our WPI in a while.

All flavours are naturally sweetened. Some use stevia, others use thaumatin as follows:

Stevia: Cinnamon Icing, Aussie Choc Malt, Mango Sorbet
Thaumatin: All others except unflavoured

Our newest three flavours: Matcha Green Tea Ice Cream, Coffs Harbour Choc Banana, Chocolate Peanut Butter

Flavour Availability:

  • In Stock: Chocolate, Vanilla Creamy, Banana, Chocolate Coconut, Chocolate Mint, Unflavoured, Coconut Ice Cream, Creme Caramel, Vanilla Ice Cream, Matcha Green Tea Ice Cream (Back in stock), Aussie Choc Malt (Back in stock), Cinnamon Icing (Back in stock)
  • On Backorder (Can be backordered): Coffs Harbour Choc Banana (Dispatch ETA 2-3 Weeks), Chocolate Peanut Butter (Dispatch ETA 3-4 Weeks), Chocolate Caramel (Dispatch ETA 2-3 Weeks), Iced Coffee (Dispatch ETA 1-2 Weeks), Strawberry (Dispatch ETA ~4-6 Weeks), Smooth Milk Chocolate (About to sell out, ETA is about 2-3 days once on backorder)
  • Sold Out (Cannot be backordered): Mango Sorbet, Peanut Caramel Cookie

You can backorder flavours in this deal and we will ship once they are produced. Some flavours will have longer delays, as we are waiting for the flavour ingredients to arrive to us.

Product Breakdown

  • 100% Australian Made
  • Per serve: 29.1 - 24.4g protein / 0.3 - 0.9g fat / 0.4 - 3.4g carbs (varies between flavours)
  • We only use WPI in this protein - this is not a blend
  • Protein is added hormone free, ultra and micro filtered and cold pressed
  • Soy free - we use sunflower lecithin instead of soy lecithin (soy is common in whey proteins)
  • Manufactured in our own NSW Licensed Food Facility in Sydney
  • Backed by our 110% guarantee. Try it and if you don't love it, we'll give you 110% back (in store credit) or a full refund (including delivery). As I mentioned in the video, we offer this so you can try the product risk-free. If you've opened it up to try it we're not going to make you send it back either.

Other Notes/Common Questions

  • Choose Multiple Flavours: We pack these into 1kg pouches. Choose the multi-flavour option for 4 different flavours!
  • Packaging: All our WPI now has the new zipper packaging.
  • Nutritional Information: To view the full nutritional panel, just click on the "NUTRITIONAL INFO" tab on the page and then select the flavour.
  • Best Before Dates: Best before dates will be 18-24 months away. We turn this product over very quickly so all current stock has been produced recently.
  • Free Delivery: You will get free delivery on your entire order when you order any Amino Z or Bandito Labs supplements.
  • Applying Store Credit: To apply existing store credit (Z Points), at checkout, select the option in the "Payment Section" to apply your Z Points. Make sure you are logged in.
  • 30% Discount: The 30% discount will be off the full price before discount, not on the already discounted price.
  • Receiving Store Credit: Store credit is assigned as "Z Points" to your account within 1 week after your order ships. It can then be applied to any future order that you place.
  • Store Credit Limit: There is a limit of $50-$65 bonus store credit per person during the promotional period. You can order more than 4kg of WPI, but the store credit will be capped so we can stay in business!
  • Other Store Credit Info: Store credit does NOT expire. Also, you do NOT have to be a Club Z member to retain your store credit.
  • Club Z: Our Club Z membership program is a paid subscription with the most common membership being $9.99/month with $10 back/month for each monthly renewal. This is different to having an account on our website. We frequently run Club Z bonus offers, such as in this deal where anyone who was already an existing paid Club Z member (prior to launching this promo) will receive a bonus $15 back in Z Points. Full info here.
  • Referral Codes: Please note that this offer won't stack with our referral code offer.

A word of thanks

We had an overwhelming amount of support for both Black Friday and Boxing Day, despite the impacts we have all felt from inflation. Thank you to everyone who purchased, upvoted and/or engaged with me or Vanessa during that time.

Also, thank you to everyone who has emailed me directly, or messaged us with feedback and/or asking for us to run another deal. This continues to remain a priority for us. We continue to receive amazing feedback and are striving to continually improve as a result.

As always, I will continue to engage via this forum and email because there is always room for improvement. Vanessa will be helping out with the private messages. Thank you to anyone who takes the time to help out!

Any questions please ask!

Jay
Amino Z (Owner and Deals Guy)

Updates

27 Feb 4:38PM: Matcha Green Tea is now on backorder. We are producing more stock tomorrow, so at this stage your order will only be delayed by 1-2 days if you order this flavour.

27 Feb 6:39PM: A few flavours are likely to go into backorder overnight. Flavours at risk of going onto backorder and their delays are as follows: Choc Mint (3 days), Strawberry (1 day), Choc Caramel (2-3 weeks). Coffs Harbour Choc Banana (around a week), Mango and Choc Peanut Butter once sold out cannot be backordered. I'll be stepping away from the computer for this evening, please PM us if you run into any issues (eg. order problems or requests) and otherwise I'll be back online tomorrow to respond to everything. - Jay

28 Feb 9:32AM: This deal has gone bonkers, thank you to everyone for the overwhelming support! Many flavours are now critically low on stock as we underestimated the volume of orders we would receive. Some flavours are either now sold out, on backorder or about to sell out. I have added estimated wait times on a per-flavour basis. Mango has now sold out completely. Grenade spreads are sold out too. I'll try to keep this page updated as best as I can. - Jay

28 Feb 2:04PM: Matcha green tea ice cream is back in stock. Iced coffee now very low on stock, if it runs out, we will have more produced in a couple of days. - Jay

28 Feb 4:27PM: Aussie Choc Malt is back in stock. Chocolate Caramel is now on backorder. It can still be ordered under this deal, but ETA is likely 2-3 weeks for dispatch. - Jay

28 Feb 6:13PM: We have all hands on deck to ship out these orders. Most orders placed yesterday have been shipped, however we are still packing some. You may experience a 1-2 day delay in dispatch while we catch up on the packing due to the sheer volume of orders. Thanks so much for your patience and the overwhelming support for this deal! - Jay

1 Mar 8.40AM: Iced coffee is now on backorder, but more stock being produced today. Cinnamon icing is now very low on stock but can be backordered with a short delay of 1-2 days. New orders may take up to 2 days to ship due to current order volumes, but we are frantically catching up today! - Jay

1 Mar 11.05AM: New orders for iced coffee may incur a delay of around 1 week. More stock is still being produced today for all existing orders, so all current orders will have a minimal delay. - Jay

1 Mar 2.18PM: Strawberry and iced coffee are back in stock, but iced coffee is about to sell out again. If on backorder, your order may take about a week to be sent (we're waiting on an ingredient delivery). We are still behind on packing orders by 1-2 days. - Jay

1 Mar 5:20PM: Cinnamon Icing is now on backorder, more to be produced in the next day or so, so there will be a minimal delay. Iced coffee is now on backorder, with a delay of approximately 1 week for new stock to be produced and shipped out. We are still behind on packing orders by 1-2 days. Thanks so much for your understanding while we catch up! - Jay

2 Mar 9:48AM: Cinnamon Icing will be produced today, so only a minimal delay for backorders on this flavour. More Iced coffee will be produced today for anyone currently waiting on a backorder. We're also going to be catching up on most other backordered products (eg. Some Pre Workouts) tonight. Our customer service is behind by about 1 day on emails/SMS, but please message Vanessa by PM for anything urgent (eg. order changes). The warehouse is beginning to catch up, but please continue to expect a 1-2 day delay in dispatch. We have put on more people again today to catch up with the packing (including Kristy our social media person and myself) as getting these orders shipped remains our top priority. Consequently, I'll be away from the computer today while helping the warehouse with orders. - Jay

2 Mar 4:52PM: Cinnamon icing is back in stock. Iced coffee has been produced today, but has fallen back into backorder due to very high demand. Our warehouse is catching up and we're seeing dispatch now within approximately a day from order. Please continue to PM Vanessa for any urgent order changes. - Jay

3 Mar 9:48AM: We are back up to date with orders! All orders now shipping within 1 business day. Thank you to everyone for your patience if your order did incur a delay. Customer service emails/SMS are currently 1-2 days for a reply and we are continuing to catch up (our target is ~1 hour). For anything urgent (eg. order modifications, address changes etc), please PM Vanessa so we ensure your order is caught before it's packed off. - Jay

4 Mar 11:23AM: Strawberry is almost sold out, please note if you backorder this it will incur a length delay of 4-6 weeks while we wait for more flavouring to arrive. Orders are being packed over the weekend and all new orders should ship within 1 business day. Customer service is still about 1-2 days behind on email/SMS so please PM Vanessa for any urgent order changes (product changes, address change etc). - Jay

5 Mar 10:10AM: Strawberry is now on backorder and will incur a delay of approximately 4-6 weeks if you receive a backorder notification. We will do everything possible to fulfil any backorders sooner than this, but if you would like to change flavours please just reach out to our team. Also, we have now exceeded 400 upvotes, making this deal our most popular supplement deal ever! Thank you to everyone for the amazing support!! - Jay

6 Mar 9:51AM: Smooth milk chocolate is about to run out and go onto backorder, but more stock will be made this week. Also, we have received a number of requests to extend this promotion and we have modified the deal to end today for anyone who wanted to take advantage last minute. We now have extremely low stock levels and won't be able to push this out any further. Thank you everyone for the support of this deal!! - Jay

Referral Links

Referral: random (499)

Referees get $10 off their first order. Referrers get $10 worth of Z Points.

Related Stores

Amino Z
Amino Z

closed Comments

  • Tempted to try this. How long will the offer last (apart from being sold out), rep?

    • Till Sunday unless sold out prior

    • @Jholiday beat me to it! Thanks!

      Also to add, some flavours have already sold out and others have (or are about to) move into backorder status.

      We may end the deal earlier if stocks get too low.

      Jay

  • How do I use the referrals for $10 off first order?

    • Hi @lacr this deal won't stack with our referral offer. I'll add a note in the original post, thanks for asking.

      Jay

  • Any plans on stocking HBCD in the future?

    Would love to just buy all my supplements from you guys.

    • +1

      Thanks for asking @Copypastesauce

      No firm plans, but I'm going to pass this along to the team and we'll look into it. Thanks for the suggestion.

      Jay

  • When will this deal end?

    • Sunday or when stock runs out.

    • Thanks again @JHoliday :)

      @jackking please note 2 flavours have sold out. The rest may experience delays if backordered (most are only minor - I'm keeping the original post updated with ETA's).

      Jay

      • Which flavours are sold out and what are the top non-controversial flavours?

        Does stock run out by flavour or as a whole.

        Only reason I ask is I am moving places but not sure what my new address will be until this Sat

        • @jackking stock runs out by flavour at this stage.

          The in-stock flavours are as follows at this present moment:

          Chocolate, Vanilla Creamy, Banana, Chocolate Coconut, Chocolate Mint, Unflavoured, Coconut Ice Cream, Creme Caramel, Smooth Milk Chocolate, Cinnamon Icing, Vanilla Ice Cream, Matcha Green Tea Ice Cream (Back in stock), Aussie Choc Malt (Back in stock)

          However the out of stocks (or very close to out of stock) are as follows:

          Very Low Stock (Can be backordered if sells out): Iced Coffee (Dispatch ETA 1-2 days)
          On Backorder (Can be backordered): Strawberry (Dispatch ETA 1-2 days), Coffs Harbour Choc Banana (Dispatch ETA ~1 Week), Chocolate Peanut Butter (Dispatch ETA 3-4 Weeks), Chocolate Caramel (Dispatch ETA 2-3 Weeks)
          Sold Out (Cannot be backordered): Mango Sorbet, Peanut Caramel Cookie

          Of the in-stock items, the most popular common flavours are: Vanilla Creamy, Banana, Smooth Milk Chocolate, Vanilla Ice Cream, Aussie Choc Malt.

          Thanks and I hope this helps!

          Jay

  • Is the same deal available on the vegan protein powder?

    • Hi @swagneto no we won't have this available on the Vegan protein, but we do have 30% off our Amino Z Vegan Protein using this coupon code. Plus free delivery. That is our best offer currently available too.

      I hope this helps!

      Jay

  • +2

    What information do you have on the quality control and manufacturing process?

    • Hi @d-fxt thanks for asking. We do publish the lab tests we have done on the website as JHoliday has referenced. We have these third-party tested by independent labs. We'll also publish COA's here.

      Our facility is also a registered NSW Food Processing Plant with a current NSW dairy license.

      I hope this helps.

      Jay

  • Stocked up with another order thanks to another great deal. Seriously the best customer service and no BS protein out there. Always love seeing a new flavour pop up too! Thanks again.

    Rhys

    • Awesome, thank you for the order Rhys and the ongoing support of the brand!!

      Jay

  • Hi Jay

    You reckon you will get some more grenade spreads before the deal is over? If not, any chance for a different freebie? Looks like I missed out on the spreads. I snooze I loose 😢

    • +1

      Thanks for asking, but I'm afraid we exhausted the stock allocation on the spreads for this promotion. We won't have a different freebie available for this particular promotion (While I may be wrong, I also don't think OzBargain allow us to change the promotion mid-way through for consistency of the offer).

      Jay

  • Placed the order! The best WPI I have ever had :)
    Question, why the Chocolate Orange is not the list anymore?

    • Thanks for the order @almnd!

      We ended up discontinuing the Chocolate Orange a little while ago because it lacked popularity. But we have since released a number of new flavours (with a bunch more in the works).

      Jay

  • Hi Jay, can you confirm the BCAA 2:1:1 is vegan? Underneath the description it says in green "Vegan friendly, Vegetarian friendly" but I can't find anything more specific. Thanks for another great deal!

    I've just ordered some pre workout non stim but it looks as though it's getting refunded. Sold out already?

    • +1

      Hi @Guffaw34 yes confirming it is vegan friendly. If you just ordered the non stim pre workout, no it shouldn't be refunded automatically. We have 3 flavours on backorder (Pineapple coconut, Crisp Apple, Unflavoured) but we will be producing more stock, so the order may just incur a slight delay until it's produced.

      Thank you for the order, please let me know if there are any issues though!

      Jay

      • Thanks for the confirmation.
        A delay is fine mate, I'm not stressed at all. Order 109804115

        • +1

          @Guffaw34 I just checked it, the order has already been packed off yesterday. I think the confusion about the refund was the larger size Non-Stim Pre Workout 60 serve, which the system converted into 2 smaller sizes (since you ordered 2 mixed flavours - you'll get 30 serves in Crisp Apple and 30 serves in Mango Nectar).

          You should have received the tracking number by email. Any issues please feel free to PM Vanessa and she can provide you specifics if needed (I won't provide the tracking publicly for privacy reasons of course).

          Thanks again for the order!

          Jay

          • @aminozcomau: Wow, amazing customer service! Thanks Jay. I'll be ordering exclusively off you now. You've gone above and beyond what could be expected and you've won me over from Bulk Nutrients. Thanks mate!

            • @Guffaw34: Oh wow, I'm pretty blown away with that feedback and will be sharing this with the rest of our team. Thank you so much again @Guffaw34!

              Jay

  • Hi I was wondering if I should get the ZMA tablet from the clearance stock or should I get the ZMA capsules that are part of your sale? Is there a list of pros and cons for capsule vs tablet? Also, what are your thoughts about Horny Goat Weed honestly speaking worth the hype? The only Testosterone supplements that I've taken and feel like it's worth the bang for the buck from you guys are Ashwagandha and Tribulus. I have taken Tongkat Ali and Fadogia combo from another brand which are good Test supps too thanks!

    • Thanks for asking. Realistically, minimal difference between the capsules and tablets besides the capsule shell or the binding agent in the tablets.

      For horny goat weed, I believe it would come down to the individual. There is however less evidence on this relative to other supplements for full transparency. You can always try it and if you're unhappy we will back it with our guarantee.

      I hope this helps!

      Jay

  • Ordered 4kg but one of the flavours is on backorder for at least 2 weeks. I've sent an email to replace that one flavour with something in stock but haven't gotten a response back. Are you able to help me out please Jay? Order 109803832

    • Thanks for the order! A few of the flavours are on backorder (I have updated the original post to show the most accurate wait times - the 2 weeks is a general indication by the system). But if those flavours are delayed to long we can just switch them over if you prefer.

      I'll message Vanessa now so this is prioritised and she can locate your email. But thank you for highlighting this for me.

      I'm sorry about the delay in getting back too. Our team is behind on emails due to the popularity of this promotion by about a day.

      Jay

    • @WinstonWithAY I have followed up with this matter with Vanessa (our head of customer service). She has just informed me that the team has replied back around 10PM last night. Any issues please let me know, or feel free to PM Vanessa directly.

      Jay

      • Hi Jay. Thanks a lot for the help. Just got the notification my order shipped today. Really appreciate the service and cant wait to try it

        • Fantastic, thank you again @WinstonWithAY!

          Jay

  • Bit disappointing regarding my order. I placed the order on Monday and have only just been informed this morning 1 of the items is on backorder (fair enough considering demand with this deal). However when I contacted the team to discuss where to from here they informed me they will create a new order for the items available and in doing so I go to the back of the queue as if I just placed the order now. Apparently the system can't prioritise orders? Again understand high demand will result in delays, but you advertise 24hrs shipping yet now it won't be shipped over a week after order placed.

    • Hi @MJD91 could you let me know your order number please?

      When we recreate orders, it shouldn't go to the back of the queue. I'll take a look at this and revert back to you.

      Also yes I'm terribly sorry about the delay of the backorder. We received such a high volume of orders that our system struggled to stay on top of backend operations. It's no excuse of course, so please let me know and I'll have this sorted out.

      Thanks, will wait on your update.

      Jay

      • Appreciate the reply Jay. Order #109804304

        • Thanks - will look into it now.

          Jay

        • @MJD91 okay I've taken a look into it and yeah it's this system with the order volume, sorry about this and I'm glad you reached out.

          I've fixed this up. The original order got held up because the Coffs Harbour Choc Banana went out of stock. But the original order has been split into 2, so everything else can ship off today. then when the Coffs Harbour Choc Banana gets made, we'll send the last one. Will that be ok with you?

          Also, I can see our team already set this one to express post for you.

          I've highlighted the order to our warehouse manager due to the delay since you were one of the first orders through.

          Please let me know if this is ok. I'm so sorry for all the confusion here.

          Jay

          • @aminozcomau: Thanks heaps Jay, appreciate the help. That sounds great, as I said understand the delay from Monday to today due to demand. But when the worker told me result would be back of the queue and not shipped until at least Monday I was surprised. Thanks again and look forward to receiving my always high quality products :)

            • +2

              @MJD91: Thanks for the info @MJD91

              That's really helpful insight. I'll raise this with Vanessa as I feel there may have been some internal confusion on our end. Sorry for misinforming you here, but thank you again for raising this so I could jump on it.

              Thank you again for the support!

              Jay

            • +1

              @MJD91: @MJD91 quick update, your order has been packed. You should get the tracking number by email shortly.

              Jay

  • Awesome deal OP! I purchased the Creatine & Goat Weed. Can I ask how long will this deal go for?

    I really want to get the protein but I've missed the expiry date twice on my last two purchases. At a cross-road at the moment as I am on about 30% chance of going overseas for the first time in years but don't want to miss the expirty if I purchase this 4kg protein

    • Thanks for the order @Classo!

      We're running this deal until Sunday at this stage, or until our promo stock allocation is exhausted. It's most likely that some flavours will be exhausted before then (2 already have sold out).

      For the best before dates, we have 18-24 months on them in case that is of any concern.

      Thanks again for the support and I hope this helps!

      Jay

  • Orderd 4 chocs.. First trying AU brand hope it is good

    I prefer something tasty which is tempting to me so I can continue eating it.

    Some brands are only good in nutri but not tasty. Maybe it's good but not for me.

    • Awesome thank you for the order @javawoo! I hope you like the product, but if you're unhappy for whatever reason please feel free to reach out to our team.

      Jay

  • Hi OP, I heard some flavours would restock on Sunday, but the deal runs out on Sunday. What time does the deal run out and will I have enough time to get the currently out of stock flavours?

    • Thanks for asking @Deal Sniper

      We have this deal earmarked to end Sunday 11.59pm at this stage.

      All flavours can be backordered except for the two sold out (Mango Sorbet, Peanut Caramel Cookie). You can proceed to place an order for any other flavour you like and once it's made up, we'll ship it out. It's unlikely that the proteins that are on backorder will be made between now and then, but by placing a backorder you will be placed in a queue and as soon as the product is made, we'll ship it out in the order in which it's been backordered. Estimated wait times are posted above and please rely on these more than what is posted on the website as I'm getting daily updates from our blending team.

      I hope this helps.

      Jay

  • Anyone been credited yet?
    I'm already looking to place my next order depending if I receive the credit prior to this deal expiring.

    • Hi @holla4adollar, just so you're aware you'll receive the credit within a week of your order shipping. So if your order shipped on Tuesday, you'll likely get it Monday or Tuesday. Also so you know, while you're welcome to place a second purchase, you won't receive two lots of credit. I hope this helps.

      Jay

  • Ordered and didn't include the Ozbargain code for the credit. They sorted it on live chat within a few minutes, great customer service. First time order so hoping the flavours are decent (4 variations of choc, ha)

    • +1

      Fantastic, thanks for placing the order and for the kind words @mannin23! I'll be passing this along to the team.

      Jay

  • Bro is the deal expired? I’m just trying to place an order and it says, “you already have a 20% discount automatically applied to all the products in your cart! Coupon " OZB-BIRTHDAY" won't stack on top of this.”

    UPDATE: All sorted via quick response from chat. Code still works, gotta use incognito in chrome.

    • @ggthewanted sorry about the issue, looks like a system related issue which we will investigate, but I'm glad you got it sorted. Thanks for reaching out and sorry for the inconvenience!

      Jay

  • Hey related question Jay… what's the difference between WPC and "Simply Whey"? When you match the flavours the nutritional panel and ingredients are identical…?

    • +1

      @Wolfenstein98k you're right they are the same. We are just doing an experiment under two separate names to see if one is better than the other.

      Jay

  • -1

    Hi Jay, just wondering if the points will be added automatically or we just have to wait? 🙏🏽

    • +1

      @Fredfloresjr the points will be added within a week of your order shipping. Thanks for the support!

      Jay

  • Hi Jay (@aminozcomau),

    I assume Amino Z RAF promo (Referees get $10 off their first order & Referrers get $10 worth of Z Points) does not stack with this deal.
    Could you please confirm either way?

    Thanks in advance.

    • Correct @DoctorCalculon this won't stack with any other code or deal, including the referral offer. Thanks for asking and I hope this helps.

      Jay

      • this won't stack with any other code or deal, including the referral offer

        All good, Jay. You have already given us the best discount there is. We definitely don't want you guys going out of business.

        I could have sworn the deal was going to end midnight (23:59) yesterday.

        Anyway, some minor site feedback. When I was adding my order, I was prompted to add the shaker bottle. Just as I was about to click add, the prompt dismissed itself. It would be best and less annoying to let the user accept or reject the offer. Just my 2c.

        • +1

          No worries @DoctorCalculon and thanks for your understanding, you're right, we cannot sustain stacking this discount with anything else :)

          Yes, we were going to end it yesterday but had quite a few requests to extend since some people missed out, so I've extended the end time until today (by 24 hours). We're running pretty low on stock so we can't go any further than this.

          I love that feedback. I will make a note of this and we'll look to test this out to see how it compares to having it auto-dismiss. Thanks so much for that feedback!

          Jay

          • @aminozcomau:

            I love that feedback.

            Glad to help, Jay.

            I have to say I have never seen any business owner so engaged with our community here such as yourself.
            You have taken the time to answer everyone's questions with such great enthusiasm.

            I wish you all the best.

            • +1

              @DoctorCalculon: Thanks for the kind words @DoctorCalculon

              We get a lot of support from OzBargain and although it's very time-intensive to reply to everyone, I feel it's very important.

              I'm extremely passionate about this brand (in case you can't tell lol) and I think this is one of the best ways to engage with so many of our customers in a 1-on-1 manner. It allows me to keep a pulse on what's working and what isn't. Plus, a lot of the conversation that happens on this website determines the direction we end up taking with the business.

              So I am eternally grateful for all of the feedback received, including many of the suggestions recevied such as yours above which I have noted down in my to-do list.

              Thanks again!

              Jay

  • Hey mate received my order last week and noticed your scoops are almost twice as larger than the optimum nutrition brand, any reason why ?

    • For our WPI? It's likely due to the density of our protein. We've found that depending upon the manufacturer of the raw WPI material, product density can vary substantially. The scoop should weigh out to approximately one serve when levelled off. Thanks for asking @Believ3r and I hope you like the product.

      Jay

  • Hi Jay,
    Will the mango flavour come back into stock in the future?. Would love to try it.
    Cheers

    • Hi @boozler we're working on a change to the mango flavour, but don't have a definite release date as flavours can take a very long time to develop. So yes we are planning to re-release it, but we cannot give a timeframe I'm afraid.

      Thanks for asking!

      Jay

  • Noob question, I don't do body building/ weight exercises and mostly calisthenics, pull ups, chin ups and planche exercises. I want to lean up tho, will whye protein help or just for heavy lifting exercises? I know i can google but wondering if anyone have first hand experiences? Thanks

    • +1

      If you're training with a moderate to high degree of intensity, whey isolate can be beneficial to you post workout to help facilitate recovery, strength, hypertrophy (depending upon your training goals). You certainly don't have to be training with extremely heavy loads to benefit. WPI will absorb much quicker than whole food making it more ideal especially following a training session.

      I think it's when you're training at a lighter intensity that you won't really yield much benefit. If this is the case, the main benefit of taking a protein powder would really be if your daily protein intake is insufficient through food and you're looking to compliment a balanced diet.

      I hope this is of help @Bargain-er and thanks for the upvote!

      Jay

  • +1

    Hi Jay,

    Ordered this on the 27 February 2023, the store credit still hasn't showed up. Just wondering if it's entered by manual adjustment or done automatically by the system?

    Cheers

    P.S. Just tried the smooth milk choc, delicious!

    • @ArtlessArt it should automatically be done. I just checked and it seems to be running fine, but could you see if it's been allocated now? Note it's within a week of the order shipping, so in case your order incurred a shipping delay (sorry if it did), it may be impacted accordingly.

      Please let me know, and if not please let me know the order number.

      I'm glad you're happy with the smooth milk choc! Thanks for the feedback!

      Jay

  • -1

    not sure why these good reviews.. didn't had good experience with online order.. my order was changed few times.. they have nothing in stock, why are you selling them in the first place then.. they gave me some options day later those are out of stock too.. seriously!! not sure about product quality.. jay can you confirm is it just me..

    • Jay mentioned several times over the past few pages that some flavours will likely sell out before the deal end date on Sunday, so that shouldn’t be a surprise to any one. If you ordered early on in the week you wouldn’t have had any issues.

    • +1

      Hi @Ref05 sorry for the poor experience and I am so sorry that we let you down. We grossly underestimated how much traction this promotion would have. Many flavours didn't remain in stock.

      Some orders were impacted by our system not being able to keep up with the magnitude of orders placed in the first few days, so if you did order the Mango Sorbet or Peanut Caramel Cookie, we had a handful of orders that aren't able to fulfil. We set both these flavours to not sell beyond once they were sold out (as they are both being redeveloped once sold out), but there was a lag here and you may have been impacted by this.

      The other flavours varied between in and out of stock. On these other flavours, we do allow backorders since more stock will be produced once ingredients are received.

      I completely understand where you're coming from. I do admit that we had been ill prepared for the volume of orders this deal produced and despite our best efforts, I think we can most certainly improve and take a lot of learnings from this promotion.

      Having said that, please let me know your order number and I'm happy to take a look into it. We can ship everything out that is currently available now (and send the rest later), or alternatively I can switch flavours for you. As of this moment, we have Chocolate, Vanilla Creamy, Banana, Chocolate Coconut, Chocolate Mint, Unflavoured, Creme Caramel, Cinnamon Icing, Vanilla Ice Cream and Matcha Green Tea available.

      Backorder delays as follows: Coffs Harbour Choc Banana (Dispatch ETA 2-3 Weeks), Chocolate Peanut Butter (Dispatch ETA 3-4 Weeks), Chocolate Caramel (Dispatch ETA 2-3 Weeks), Iced Coffee (Dispatch ETA 1-2 Weeks), Strawberry (Dispatch ETA ~4-6 Weeks), Smooth Milk Chocolate (ETA is about 2-3 days)

      Please let me know.

      Jay

    • @Ref05 since I haven't heard back and I'll be jumping away from the computer soon, I've asked Vanessa to reach out to you directly to resolve. She will message you shortly if she hasn't already done so.

      Jay

      • updated the order via live chat today.. that's alright

        • Oh ok, thanks for the update @Ref05

          Sorry again for the issue, I'll be discussing your feedback with the rest of the team so we can avoid this in the future.

          Jay

  • Is the $50 credit supposed to show as points? I used the code, but have 0 points.

    • +1

      Hi @iMagoo yes it will be added to your account as points within a week of your order having shipped.

      Jay

  • Oh bugger I just missed it :(

    • Sorry you missed it @mymilkynipples, it had to end I'm afraid!

      Jay

  • I just tried the choclate peanut butter flavour i got from this deal and i must say its very good. My new favourite protein flavour

    • +1

      Thanks for the feedback @FiDad I'll be passing this along to the team. I'm so glad that you're happy with it!

      Thanks again for supporting the deal!

      Jay

  • +1

    This coconut ice cream flavour is the fourth best thing I've ever had in my mouth

    (I'm not allowed to talk about the other three)

    • Haha love it! I'll be sharing this one with the team. Thanks @fleetfeather!

      Jay

  • Hi Jay
    When do we get the store credit?

    • Hi @oneland it should be added within 1 week of your order shipping. If there's any issue, please send through a PM and Vanessa will be able to check and make any fixes.

      Thanks for the order!

      Jay

  • New matcha flavour is very good. Please keep the matcha flavour but up the matcha content a tad, then it will be perfect :) I’m sure it will attract a strong following behind it as a result.

    • Thanks for the feedback @entrancefloww I'm glad you like it and I'll pass this along to the team!

      Jay

Login or Join to leave a comment