Should I Accept PayID for Facebook Marketplace Sales?

I have a fridge/freezer which I am trying to sell on Market Place.

I had one person send me a message that he would buy it, and that as he was away at this time, his daughter would come and pick it up and use PayID. I answered that he should give the PayID money to his daughter, as I wanted cash.

I haven't heard from him since, so obviously he was trying to scam me somehow, but how. Should I have accepted the payment through PayID?

What are your thoughts please?

Comments

  • +21

    Gumtree/Facebook Marketplace = Cash on collection.

    PayID can always be reversed (first time payment may also take up to 24 hours, depending on the amount & bank)

  • +1

    What happens if the person transfers the money, you transfer it to another account, and then the person tries to reverse the transaction?

    • +2

      Bank will take your soup if you ask for bread!

      NO SOUP FOR YOU!

    • +2

      Is this realistically something that happens? Reversing a PayID transfer?

      • +1

        It is a very possible situation.

        • +2

          Do you have any information on this, it having been done, or it being a problem? All I can find on the web are people asking the question, people speculating what they thing (sounds familiar), and information suggesting that it is a very big process to deal directly with a bank to get any transfer reversed for which they don't really post clear criteria for this.

          One bank posts this: "Osko payments can’t be cancelled"

          • +1

            @DiscountForThee: They cant be cancelled, that doesn't mean they cannot be refunded.

            • +2

              @garetz: I'll ask again - is this an actual risk that comes with selling things directly to a person? I can't find any reports of it being so, but I can find tons of people who have been using it for years without issue

              • @DiscountForThee: Mistaken payments cannot be cancelled. Fraudulent payments can be.

                • @Typical16-bitEnjoyer: So what I'm hearing is - there's no documented risk of using PayID to accept payments?

                  • +1

                    @DiscountForThee: Yeah surely if it were a real risk then everybody would just refund their PayID payments and then nobody would use it, right? Like, it can't be so easy.

                  • @DiscountForThee: Yes, there is.

                    It's the ultimate fraud - use stolen bank/card details to purchase items through Marketplace/Gumtree, pawn objects for cash (potentially via Marketplace/Gumtree), you've now converted your stolen bank/card details to cold hard untraceable cash.

      • No idea.. was just curious

        You always hear people saying that if you accept payID, to wait until the money clears and then transfer it out.

      • +1

        Nope, once it's cleared, it's almost impossible. I got scammed recently thinking that sending PayID is safe. After 24 hours the money has cleared, I didn't receive what I paid for, raised with my bank (CBA), they've looked at the issue for a couple of days and declined. All the support staff I talked to claimed they personally never seen it done.

        • Thank you for sharing some actual experience :)
          So much speculation in this field and thread so great to hear what happens

  • +7

    They ask for your email and send a scam email saying you need to pay to upgrade your PayID account to a PayID business account. The scam email is written in bold text and usually sent from a @gmail.com account. More details and photos about this PayID scam can be found here and here.

    “It is also important to remember PayID will never send you an email, text or message directly. If you receive one of these, it is a scam.

    • Thank you, I have never used PayID, I have never had a need to, I found out years ago that cash was the only way to go. Looks like I won't ever be using it now.

      • +3

        It costs nothing to register with your bank and it's super convenient for legit transactions.

        • I have been using Osko, (I think) which is ING and have never had a problem, but the payments are to people that I know, or have completed work for me.

          • @SuperMick: Osko uses PayID, so technically you have used it. People use the two terms interchangeably. PayID is just the idea of using a phone number or email address for your bank account, where as Osko is the platform that allows near instant payments between accounts.

            • +3

              @NatoTomato: Not quite true. PayID is a feature of the NPP, but it does not necessarily use Osko. For example, Heritage bank supports PayID, but only via SCT and not Osko - see https://www.heritage.com.au/help-and-guidance/faqs/npp-gener…

              Both Osko and SCT use NPP but they are different systems.

              Also, you can also use Osko to transfer to other accounts using BSB/Account number too (not just PayID).

              Tl;dr
              - You can do an Osko transaction that doesn’t use PayID
              - You can do a PayID transaction that doesn’t use Osko

          • @SuperMick: Osko is multi bank, I have a Bankwest a/c and use osko

      • +3

        PayID is great, I highly recommend it to everyone. Fast, easy, and quick. Verifyable that you're sending it to the correct person easily. People falling for stupid scams is not a fault of the PayID system haha

    • My PayID is my phone number. Most people I know use their phone number.

  • +8

    Cmon mate ffs

  • +4

    Never. It's a common scam, I sell regularly, and have many people try to do this. As soon as you say "Cash only", they'll walk away.

  • scam

  • scam

  • +3

    I stated in my post that I thought that it was a scam, but I couldn't work out how. I was more interested in how the scam was done. Thanks for everyone's input.

  • :D

  • +10

    I know a lot of people are saying it's a scam and so on, but I've personally sold many things using PayID both in person and postage without any issues at all. Most of the items were under $100 and all funds transfers happened immediately. I've only experienced the 24-hour hold on funds where people transfer from CBA to my account using the BSB and account number, otherwise, payid has always been instant.

    But again, it depends on the vibe of the person when you communicate with them. Usually with scammers, they will ask to transfer to an email address and send you a fake email as mentioned in @Twix's comment, but those are really easy to spot.

    There are lots of legit buyers who pay with payid as it's more convenient, so I wouldn't immediately discount those buyers as scammers. In my case, in the last 2 weeks, I sold 3 items in person to different buyers who paid using payid.

    • +2

      Me too. Never had an issue.

      Mostly low value items (<$100) that I found on council cleanup. I figure if they rip me off then karma will get them.

      • I like that approach.

    • same here, hv used it n no problems so far. the buyer usually asks prior to coming if i will accept PAYID, i would say i prefer cash. if they come n short of cash bcos they want another item, happy to accept PAYID as it's instant n u can chk if it's come thru b4 u hand over the item.
      But OP's scenario is 99% a scam as the story sounds too familiar.

  • Cash is the safest option. You could accept PayID but at your own discretion and risk.
    For high value and/or easy to flip items like electronics, cash only. If the account looks suspicious or the buyer is acting off then insist on cash.
    If it’s a low value item you can take the risk but make sure money is in the account before handing over the item.

  • +3

    As some have said i've used PayID with no issue selling items up to $150. Wait till it clears your account and you are golden. There have been times where scammers would send me this "screenshot" of an obviously faked payment with reference number and everything. Looked legit but unless it has cleared your bank I would be very cautious… especially with higher value items. As they say CASH IS KING!

    • When you say, "wait till it clears", do you mean to just wait until you see it as a credit in your bank account?

      • +1

        It needs to clear your account after it never happened… I.e. you see it in your bank balance, I wouldn't trust the word of a buyer until I see it in there.

  • I've used PayID for someone that came to collect something in person. Money was in my account instantly. Of course it's different if the person is standing right in front of you - you can gauge their character. But in your case it clearly was a scam.

  • +1

    The item that I was selling is worth $550

  • This has been touched on recently

    Never had an issue with PayID, just ensure it's cleared and in your account. I went a little more in-depth with my response on that thread

    • Correct cleared funds in your bank a/c . You will encounter extremely rare problems not worth worrying about .

  • +2

    err the banks actively encourage people to use PayID to avoid scams and advocate via their industry group, Australian Banking Association. PayID comes from an identified source and go to an identified recipient. As advised, just ensure you check your account before you hand over the goods… if you don't see the money ie: it's held up for being first time used, tough luck the buyer can wait.

    https://www.ausbanking.org.au/australian-banks-encourage-cus…

    • I’d the choice was cash or payID I know which one I’d go with

      • I agree, payid every time

      • -1

        Agree until recently someone on Marketplace asked my payID but had to be an email. Then I got an email from "payID" saying my acc was not a business acc asking me to ask whoever pays me to pay another few hundreds to upgrade to business acc. That scammer said she paid me those extra few hundreds asking me to transfer back to them immediately. nice try! So I'd say on Marketplace, cash~or payID in person.

  • +1

    Have used PayID Osko many times between small and large ($6000) amounts, no probs.
    Also it creates an automatic paper trail whereas cash does not, unless you have signed receipts with id etc.

  • -1

    Only accept cash on marketplace. There are no protections available to you on the platform as a seller nor any protection from the banks. Cash is king

  • 100% scam!

  • Once the payment has arrived in your bank account (never rely on screenshots from the buyer), the only way to reverse it is if it was the result of fraud, such as a hacked account. If the buyer or their agent is coming to pickup a fridge, presumably in a registered vehicle, they are making themselves traceable to any fraud. However, I'd be wary of a payid buyer requesting to collect, say jewelry in McDonalds, with no means to identify them

  • The tell on a scam is typically askig to send payment and someone else will pickup. If you proceed they will typically do the business account follow up. At this point it's a scam. The first tell is typically enough to catch it but every once in a while it can be legit that they are getting someone local to get it and then they will forward it on or deliver to the actual buyer. I've done many sales on marketplace with payid and no issues. People just think this scam is a instant red flag for any use of payid which is just not the case. People need to educate themselves a little.more than just believing what they hear and read

  • I had a similar thing happen yesterday. Some guy claimed to be interested in my item… asked for it's present condition (which was weird as I clearly stated in the listing). Then after asking when he can arrange pickup that day… shifted gears to "I can't pick it up because of work, I'll send my son and arrange PayID payment now". My response was "I don't do PayID only cash on pick-up"
    I then received the instant response that "person X has left the conversation"

    They clearly barely change the set up for the scam but I would never accept PayID for something that should be a local pick-up… and as you said… if they are sending someone to pick it up, that person can bring the cash and the buyer can reimburse them later.

    • Absolutely

  • If you ask for cash i dont see why its so hard for purchaser to pay in cash. Fair enough to say no they can buy elsewhere.

  • +1

    You've just described the typical PayPal scam. I generally just have some fun with them.

    You can check their Facebook profile and the accounts are overseas and have likely been hacked.

    If you make it obvious you're onto them or it is too difficult, they either block you or stop responding.

    If you continued the conversation, they'd ask for an email address to send the receipt to. They would them ask you to check your email and there would be a fake PayID email from Gmail. There are a few variants from here - overpaid, fee to verify business account, etc.

    At this point, they'll give you a account. For me, it's always BSB 013943 and a name different to the amount name.

    At this point, I ask why the difference in name and they either give a poor excuse, insult me or block me.

  • +1

    This scam is years old, surprised you haven't seen it before, cash or nothing…

  • +1

    Just tell them you're not setup for PayID yet. Usually id they're genuine they do the cash.

  • The dead giveaway each time is asking about the item’s condition.. although you have provided photos AND, always the brother with the picking up. EVERY time.

  • Just posted an item on FB marketplace and in 1 hour I received over 5 messages with similar story.
    "When you located"
    followed by
    "I can pay you now with PayID and my son/brother/friend will pick it up."

    Clicked on their profile and they are obviously not located in Australia and had not a single trace of anything related to Australia.
    I played along with the last one and told them I lived in 'Burnt Pine' and I just accidentally broke the item. Hell yea they still want to buy it without seeing it!

  • I accept PayID.
    But what I do is I always ask them to send $1 to test first, just in case there is any bank issue or typo.
    After I receive the $1, I will then ask them to send the balance.
    If they refuse to send $1, then I know there is a problem.
    I think it's the best way to verify a true buyer.

  • Personally, I buy and sell on marketplace all the time and use PayID around 60% of the time. Never has an issue as sales are usually for less than 200 dollars. Obviously, cash is a more solid option, but not that many people carry cash like my wife. Usually, I just wait for the money to land in my account before I leave the seller or give them the item…

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