• long running

Earn 2% Instant Cashback on Everyday Global Debit Card (Tap and Pay under $100, Max $50/Month Cashback) @ HSBC Australia

2292

An obligatory OzReminder on this great offer from HSBC

Credit to initial OP’s HSBC post


Steps:

  1. Deposit at least AUD2,000 into your HSBC Everyday Global Account every month (can be withdrawn at any time).
  2. Earn 2% cashback instantly on purchases "under $100 (=$99.99)" with tap and pay. Max $50 per month.

Tips:

  1. Get the App to check if cashback is activated under Everyday Extras section
  2. Tap & pay with Apple Pay/Google Pay

Fees and charges for the Everyday Global Account

Account Service Fee Fee
Monthly Service Fee $0
Transaction Fees Local - Per Transaction
Online Banking $0
Deposits $0
ATM Withdrawals $0
EFTPOS $0
Bank@Post™(Post Office) $0
Automated Phone Banking $0
BPAY® $0
International Transaction Fees Per Transaction
Overseas ATM Withdrawal Fee $0
Overseas Transaction Fee – Payable when you make a transaction on your account in a currency other than Australian dollars, or you make a transaction on your account in any currency (including AUD) that is processed/billed by either the merchant or its financial institution/payment processor outside of Australia 0% of the total value amount of each such transaction

Update (As of 11 April 2024)

What transactions don’t cashbacks apply to?

business
bus, rail & ferry fares
traveller’s cheques
refunds
vending machines
purchases made with cash withdrawals
commercial
foreign currency
money orders
reversals
car parking
online purchases
Bitcoin and other
government
debt payments
money transfers
gambling
cash withdrawals
transactions made by us
non-fiant currency

Terms

Related Stores

HSBC
HSBC

Comments

  • +2

    Update (As of 11 April 2024)

    What transactions don’t cashbacks apply to?

    business
    bus, rail & ferry fares
    traveller’s cheques
    refunds
    vending machines
    purchases made with cash withdrawals
    commercial
    foreign currency
    money orders
    reversals
    car parking
    online purchases
    Bitcoin and other
    government
    debt payments
    money transfers
    gambling
    cash withdrawals
    transactions made by us
    non-fiant currency

    Terms

    • I got that email yesterday too. I think its just minor wording changes, because the previous T&Cs already stated they were excluded.
      I couldn't actually detect any real changes to anything to do with the card/cashback/fees so as far as I can see everything continues as normal.

    • Thank you :D

    • I don't recall getting that. I did get an email saying that as of 27/3/24 we'll no longer be able to change payment limits online or in app, and will have to go into a branch or call.

      Kind of annoying when they do these things "in the name of safety from scammers" (much like 24 hour delays for "instant" transfers which has just enabled scammers more than anything (ie Deon))

  • What does "commercial" and "business" payments refer to that are now included in the cashback exceptions from April?

    • My guess is they're trying to say its for personal use and if you own your own company you can't use it for commercial/business use, or it could be that certain Merchant codes are actually called that, but very strange wording addition. Probably irrelevant given they've never properly enforced the list anyway. Sometimes I've received cashback on parking and bus fares (both opal topup and tap on/off) - but its completely inconsistent as theres also things I should have got cashback on and didn't.

      • I think those you mentioned will only take place from April (but i have nothing to compare to so not sure).
        Hopefully you're right and we can still get cashback on those…

  • Going through the application process is absolutely painful.

    1) I submitted the application but there was an error in submission, needed to resubmit the application again.

    2) Submitted the application again. Needed sighted and signed IDs for both account holders. Done and sent via snail mail as requested.

    3) Application sat with them for a week (once received by them). Required a phone call to them to get things moving again.

    4) They then need to run through the entire application with you again, confirming everything you entered into the application, as well as play you several audio clips that you have to agree to. This process took 25 minutes!

    6) After all of that, you then need to send them photos of your licence AGAIN, along with a selfie video.

    To their credit the staff at HSBC have been understanding and accommodating, but man alive, it's like they don't want customers. Two weeks and several phone calls later and I still don't have an account open with them.

    I suppose there's no such thing as a free lunch.

    • +1

      Sorry to hear that. I signed up in person in a branch and they did everything while I waited, took less than 10 minutes and that included her helping me download and setup the app so I walked out actually being able to see my account.

      BUT I will give them little to no praise on anything since then. Their online support is not ever able to help with anything, they actually don't have the power to do anything apart from 'chat'. Cashback is not always given, they've had major Outages, the app has had the same bugs for years despite them updating it. The main thing is that if you can't trust them to fix an issue then you can't trust them with a serious amount of money.
      Sure I use them for the cashback as I don't have anyone else paying me cashback, but be warned their own customer service will say they can see the fault affecting your account, see it was escalated and that team ignored the request so they will put another request in, which gets ignored again, and you never get some of the cashback that they agree you were due.

      • Far out, what am I in for lol.

        The main thing is that if you can't trust them to fix an issue then you can't trust them with a serious amount of money.

        I agree, I plan on money going in each week for tap and gos which will be enough to cover minimum monthly deposit. No more than that though

        the app has had the same bugs for years despite them updating it.

        What are the bugs in the app? Can it be worked around by going to the website?

        • +1

          Main one that's existed for years is the "everyday extras" tab (where you see if you have qualified for this and next month and get a total of your cashback) won't load. I've seen others on this thread saying nothing fixes it, but for me personally I can fix it. Click it and it opens a blank page that never loads, click back button and you get a message asking if you really want to leave. Press yes. Then click everyday extras again straight away and it will now load. Website is always fine.

          People have also reported that the wheel on that page fails to update showing you have qualified for this/next month. Some say that they have been given the cashback as normal even though that page shows they haven't qualified. Personally Ive only had that happen once and I did not get given any cashback - even though I had deposited the $2k. Wheel on everyday extras page kept saying I hadn't deposited anything. I deposited a further $2k and it still said $0 and wouldn't give me cashback. Their customer service agreed and several times escalated it but the "team" who just ignore it and never fix it and never gave me the cashback I was due. That was not the month they broke cashback for everyone, it was before that.

          FYI - they do say it can take several days to see the cashback. 98% of the time it shows instantly. Of those that don't, half of them you will see get added a few days later and the others you just wont ever get even if you ask.

    • +1

      Things must have changed… I set up a Everyday Global account online a few years back.. I don't recall having to jump through any hoops like that. Just the usual online ID verification as far as I can remember. Guess I'll find out soon enough, was planning on setting one up for the missus too.

      As for the Everyday Extras problem Webber000 mentions, can't say I've had any trouble with it in the app either, page loads fine and the pie chart shows correctly. Has activated each month and no issues getting my cashback.

    • UPDATE: now the 27th and account is still not open. Called today for an update and was told original case manager would E-Mail and hasn't yet.

      • FINAL UPDATE: Account open 2nd April. About 4 week turnaround time to open account. Be warned!

  • I have just signed up online and took around 10 mins.

  • Fyi can confirm Melbourne Myki top ups still give cashback

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