This was posted 10 months 8 days ago, and might be an out-dated deal.

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35% off MUK Hair Products + $5.95 Delivery ($0 SYD C&C/ $22+ Order) @ Barber House

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35% off MUK Hair Products + $5.95 Delivery ($0 SYD C&C/ $22+ Order) @ Barber House
Go to Deal
Employee[Deactivated] on 20/06/2023 - 17:26 barberhouse.com.au (517 clicks)
Last edited 20/06/2023 - 19:58 by 2 other users
MUK35%

Muk Haircare is a born and bred Australian professional haircare brand. Since they first hit the market in 2006, the mission was to cut through the crowd with a collection of performance driven products that say what they do and do what they say. Today, muk Haircare has evolved from a rule breaking overnight success to a true leader in the Australian and global hair market. Over time we have grown and matured, curating and developing into an award winning brand. Consumers worldwide love muk Haircare’s honesty and reliability reinforced with highly effective performance. There is a muk Haircare product for the hair needs of everyone, and they work.

Check Out The New Styles - Complete Range

Health & Beauty End of Financial Year Sale Hair Care MUK

Related Stores

Barber House
Barber House

closed Comments

  • WatchNerd on 20/06/2023 - 17:39
    +15

    Members should be aware the old posts are full of terrible behaviour from this rep. I posted some quotes from other members in a previous post the rep didn't appreciate so I was accused of being bored & told I should not comment.

    Another member said they don't communicate to customers when delays are caused by backordering stock, so the Rep asked if they work for a competitor twice. Another one here. But the rep has an amazing attitude & strives for the best to keep everyone happy.

    Some more feedback here.

    • siggy213 on 20/06/2023 - 18:03
      +1

      I hear you on this and read it all. To give the rep a chance ive gone ahead and ordered some stuff. Since COVID19 delays are hopefully behind us, lets see how long it takes to get to me and I will post an update to this post with anything goes wrong :)

        • siggy213 on 20/06/2023 - 18:40

          Lucky for us every package i open is video recorded. Had a bad experience pre-lockdowns with an aliexpress seller that tried to do dodgy item swap.

          Since then I am always sure to do a full video unboxing of all items to be documented for public view so any seller can be exposed. It’s minimal effort and my desk in the workshop already has a stream camera for this.

          Until then lets give the Rep a chance and see how things go. I personally cannot judge them until i receive my goods.

          • Employee[Deactivated] @ Barber House on 21/06/2023 - 07:38
            -3

            @siggy213: Hi Siggy,

            Hope you are well, this an excellent way to open parcels. We also take photos of what we send and attach it to the order with the packing slip. It has helped us with so many scams. Especially during covid.

            Rest assure you won’t have any issues and we have a 90 day return policy.

          • siggy213 on 24/06/2023 - 11:11

            @siggy213: Ok so my feedback after purchasing.

            I ordered a good amount of bulk items from them. The following day they called me saying i was clearing out a certain product and thet wanted to keep some aside for other OzBargain members.

            There request was me still getting the same products but in a difficult size equalling to the same total in volume (actually it was more then original volume). I had no problem with this workaround.

            I received my order within two days and they even sent me an additional tin ontop of the order.

            There communication throughout the order was excellent and professional the entire time. I think we need to all understand that during COVID lockdowns, many businesses were struggling to stay afloat and freight was a major issue. Npt every experience will be the same as it depends on the situation.

            In my case, i would recommend these guys and suggest giving them a go. Just play it safe and document yourself opening the package via video if your worried.

    • findingbargains on 20/06/2023 - 19:37
      -5

      No wife, no life?

  • DevGuy on 20/06/2023 - 17:50
    +1

    > Styling paste with an ultra-matte finish. Strong hold. Humidity resistant and never flakes. Water soluble with a kiwi fragrance.

    Not water soluble IME. I use this one, and have to shampoo to get it out.

    • Kammi on 20/06/2023 - 19:57
      -1

      Leave it in a few more weeks you should be alright

  • siggy213 on 20/06/2023 - 17:57
    +1

    I just ordered some as i use this brand. Will provide an update on the experience once it arrives.

    • siggy213 on 24/06/2023 - 11:11
      +1

      Ok so my feedback after purchasing.

      I ordered a good amount of bulk items from them. The following day they called me saying i was clearing out a certain product and thet wanted to keep some aside for other OzBargain members.

      There request was me still getting the same products but in a difficult size equalling to the same total in volume (actually it was more then original volume). I had no problem with this workaround.

      I received my order within two days and they even sent me an additional tin ontop of the order.

      There communication throughout the order was excellent and professional the entire time. I think we need to all understand that during COVID lockdowns, many businesses were struggling to stay afloat and freight was a major issue. Npt every experience will be the same as it depends on the situation.

      In my case, i would recommend these guys and suggest giving them a go. Just play it safe and document yourself opening the package via video if your worried.

      • findingbargains on 24/06/2023 - 16:52
        -1

        Careful dude! You might trigger some snowflakes here, who need to keep up a different narrative.

  • spa on 20/06/2023 - 18:01
    +1

    Looking back, I happened to order from them in one of the last sales, and it was sent out quickly enough i guess (maybe was sent out after 7 days, then arrived some time shortly after that). The prices (after discount) aren't too bad comparing to elsewhere for this brand

    • cute as duck on 20/06/2023 - 19:08
      +6

      it was sent out quickly enough i guess (maybe was sent out after 7 days,

      I am confused. You are happy it was sent out after 7 days?

      • spa on 21/06/2023 - 08:46

        I didn't say anything about being happy ;) I just made a comment how "it was sent out quickly enough i guess". i probably have low expectations as i'm so used to aliexpress times haha! :P

        i guess more how i meant that to come across is the price is decent, as long as you're willing to wait a couple of weeks :)

        • spa on 21/06/2023 - 08:53

          funnily enough though, now that you mention it, i look back through my history and i was one of the people complaining about choosing express shipping and still waiting after a week haha. it was then sent out that day

          so i guess i wasn't happy after all at the time :P

  • 87percent on 20/06/2023 - 18:16
    +1

    IMO, Gatsby is way better than Muk. We put it in our kids hair, and you need about 1/2 as much as we did when we used to use Muk, and it lasts much longer..

    • Kammi on 20/06/2023 - 20:04

      I've tried probably every combination/product of Gatsby and prefer muk.

      Every time I go to Japan I pick up Gatsby in every combination of colours and shapes I can find and yeah, i just end up reverting to muk, even went as far as trashing the gatsby to clean out stuff i don't use.

      I use this raw muk exclusively! Smells great and the little one that comes in duo packs are excellent for travel

  • PrinceOfWhales on 20/06/2023 - 18:22
    -1

    https://bulbapedia.bulbagarden.net/wiki/Muk_(Pok%C3%A9mon)

  • [Deactivated] on 20/06/2023 - 18:36

    So many options!

    What age best for styling medium hold? Natural look I guess like a cream or paste

    • Employee[Deactivated] @ Barber House on 20/06/2023 - 19:23
      +1

      Forming Cream

  • 3DL3 on 20/06/2023 - 18:38

    I just brought Powell hair clay and hair paste. Australian made in sydney with a very good ingredients list. Hair paste is better. If you use too much paste it can go a little oily looking.

    • shrugies on 20/06/2023 - 21:23

      Thanks for the recommendation. Can you elaborate on your experience with both products?

      • 3DL3 on 20/06/2023 - 21:45

        I wrote that a little fast before and then I accidentally wiped a large message just now so this will be shorter.

        The cream can help with small correction of direction. Loose hairs etc. Fiarly natural if you don't use much. If you use too much as you want better hold it goes wet/oily looking.

        The clay has a better hold without going to that wet level.

        I switched from goldman roughman as it has potentially unsafe chemicals and Powell's also made in Australia.

        Natural ingredients probably won't be able to compete against some of the other products but in my case I think the powells clay is worth the offset.

  • AircraftFreight on 20/06/2023 - 19:35
    +4

    Here we go again…

    This sell WFA1234 has had a horrible reputation on OzBargain, with verbal abuse to fellow OZB members, not giving two flying (profanity) about thier packages and EVEN STILL after all this time, packages are still going missing https://www.ozbargain.com.au/node/772460#comment-13704094 - people comment that they have changed but clearly not. Socketpuppeting with new accounts has also been seen and even going further by using barber samples that shouldnt be resold to a consumer.

  • Westpac on 20/06/2023 - 20:09

    So annoying, the $27 item goes below the $22 after discount so doesn’t offer free shipping

  • [Deactivated] on 20/06/2023 - 21:27
    +2

    Nothing compares to Reuzel for quality hair care products.

    • Villainous on 20/06/2023 - 23:10
      +5

      Was also about to recommend Reuzel. Used to use Muk but will never go back. Muk felt like running super glue through my hair in comparison, super tuff like pulling my hair out, had to keep dipping for more, lose it's hold during the day and would dry out in the tin before I could finish it. Reuzel glides through, has great hold and is truely water soluable. A lot more natural feeling.

      I've only tried REUZEL Blue Pomade (paid $28 on sale) but thumbs up from me so far

  • Gorzy on 20/06/2023 - 22:48
    +7

    This mob, WFA1234, is affiliated with The Beard Club. I dealt with them once on 2/1/22. I ordered 10 Feather Hi-Stainless Double Edge Blades (10) x1. The normal convention is that that implies a quantity of 10 blades - 10 units. Upon delivery, I received 5 blades. The rep later argued with me that 10 refers to 10 shaves/passes/whatever, so they posted 5 blades, rather than 10 units. We couldn't resolve on our own and I resorted to AMEX customer service in the end in order to get my money back. I suspect they have already taken their page off Google, which has stopped people from leaving reviews.

    • Employee[Deactivated] @ Barber House on 21/06/2023 - 08:48
      -5

      https://www.thebeardclub.com.au/pages/returns-refunds

      Please refer to the above. We would provide a full refund upon return of the item. Refusing to return the item we couldn’t refund.

      In this case you kept the blades and received a refund.

      We have a 90 day return policy and are happy to assist.

      • Gorzy on 22/06/2023 - 00:33

        People like me don't bother with that. Because you gaslighted me, I've been supporting your competitors, but you, like others who understand mathematics.

  • nismo9 on 20/06/2023 - 23:50
    +2

    the duo pack offers slightly better value per gram and without the potential issues as mentioned previously.

    https://www.hairhouse.com.au/Muk-Hard-Muk-Duo-Pack-X21

    • Employee[Deactivated] @ Barber House on 21/06/2023 - 07:28
      -1

      Hi Nismo9,

      Hope you are well, the 3 pack works out to be 42.25 in this sale with FREE shipping. I can assure you no issues on our end. We have a 90 day return policy also.

  • purelysam on 21/06/2023 - 12:09
    +2

    Avoid these blokes like the plague

    • Employee[Deactivated] @ Barber House on 21/06/2023 - 19:20
      -1

      Hi Purelysam,

      Hope you are well, we would like to invest in correcting your experience from a while back. Not sure who you are so please email us on [email protected] and I would love to correct the experience and moving forward show you the same experience.

  • Jezah on 13/07/2023 - 07:28

    Has anyone who ordered anything as part of this sale actually had anything dispatched, let alone received? No response from the [email protected] email at all. Wish I had read through these comments before ordering…

  • Employee[Deactivated] @ Barber House on 16/07/2023 - 09:28

    Hi Jezah,

    Please contact our store or resend email, we may have missed it in junk. We resond to emails within 12 hours normally.

    • Jezah on 28/07/2023 - 18:42

      Still no shipping notification - was told (after it was claimed my enquiry somehow made it to their junk mail folder!) that it would be shipped the week of the 17th, shockingly, that didn't eventuate.

      • Employee[Deactivated] @ Barber House on 29/07/2023 - 07:33

        Hi Jez,

        We have emailed you and sms you multiple times. MUK orange landed yesterday morning and I personally tried calling also over two weeks ago. No responses to emails and sms till yesterday. You will receive a tracking today. We called to notify you and ask if you wanted to wait or refund. *Only Muk Orange was effected.

        • Jezah on 29/07/2023 - 15:08

          "No responses to emails and sms till yesterday."

          Please stop lying, or adjust your email inbox spam settings so customer emails don't end up as "junk" and you miss their enquiries - I replied to your email over two weeks ago where you said to expect the order the week of the 17th (see below).

          https://imgur.com/a/KKiYSJT

          Also, ringing customers close to 9pm on a Friday - don't expect an answer. Just reply to the email and be honest.

          • Employee[Deactivated] @ Barber House on 30/07/2023 - 07:42
            -1

            @Jezah: We replied to the email again on Saturday at 8:13am. Yes we did call as well. So I’m not sure who is lying.

            I personally made two phone calls and for both updates and one sms on the first update. Never called back and never sms back.

            Take the time to comment here but never to call back or call our store. That’s amazes me. Enjoy.

            • Jezah on 30/07/2023 - 08:21

              @[Deactivated]: This is your lie - "No responses to emails and sms till yesterday"…as I clearly emailed back weeks ago then heard nothing again for another 2 weeks until I contacted again. Remember I ordered this nearly 6 weeks ago now!

              Why should customers have to chase up their orders themselves when you have "damaged stock" and it goes for weeks with zero communication…and when they do email, it somehow ends up in your junk email folder.

              PS: "You will receive a tracking today." - again, shockingly (/s), this didn't happen.

              • Employee[Deactivated] @ Barber House on 30/07/2023 - 14:05
                -1

                @Jezah: Because I personally canceled your order and refunded and gave the stock to the next person. As you’re spending time on this platform and responding but can not respond to our calls or sms.

                Have a great weekend.

                • Jezah on 30/07/2023 - 14:20

                  @[Deactivated]: Finally, thank you.

                  —

                  "Because I personally canceled your order"

                  No…you literally just cancelled my order this afternoon - nothing to do with failing in your promise that I'd receive tracking yesterday. Just be honest!

                  Do you think it's a surprise you have received such regular poor feedback in terms of how you conduct business? Do you think it's just co-incidence or something? In future, simply communicate if there are stock issues….don't lie or mislead…respond to emails?

                  Just a final note - email is many people's preferred method of communication these days. Particularly if calls are made on weekends or 9pm on Fridays. Suggest you ensure customer enquires (who have spent their money ordering through your business) don't end up sitting in your junk folder for weeks, without response.

  • DevGuy on 17/07/2023 - 10:45

    I bought this on June 20 and nothing was delivered.

    • Employee[Deactivated] @ Barber House on 17/07/2023 - 10:56
      -2

      Hi Devguy,

      Hope your well, I have looked into this and we have had some damaged stock of orange MUK and just awaiting some replacements which have been sent. Apologies for the embarrassing delay. Orange Muk is the only one effected. Please contact our store or email. We can double check.

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