• long running

NAB Qantas Rewards Signature Card: 90,000 Points ($3000 Spend in 60 Days), 30,000 Points 2nd Yr, $295 Ann Fee Existing Customers

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Generic offer for this card is 90k + 30k in 2nd year: https://www.ozbargain.com.au/node/764807

For this offer, existing customer shall get the whole 120k points in the 1st year, and a reduced annual card fee (from $395 to $295) for the life of the card.

Offer commenced 15 September 2023. To be eligible for an existing customer offer, you must apply for an eligible new personal NAB Credit Card via the NAB app or NAB Internet Banking, before the offer is withdrawn. NAB may vary or end this offer at any time.

The 120,000 bonus Qantas Points offer is only available to members who apply for a new NAB Qantas Rewards Signature Card.

To be eligible for the offer, you must apply for a new personal NAB Qantas Rewards Signature Card before the offer is withdrawn, be approved, and spend $3,000 on everyday purchases within 60 days of opening your account. Bonus Qantas Points will be credited to your points balance within three months of meeting the spend criteria.

Everyday purchases exclude transactions NAB decides are wholly or partly for gambling or gaming purposes. This bonus Qantas Points offer is not available to existing customers who have received or are entitled to receive NAB Qantas Rewards bonus points for a new personal NAB Qantas Rewards credit card in the eighteen months prior to the opening of a NAB Qantas Rewards Signature Card or NAB Qantas Rewards Premium Card. NAB may vary or end this offer at any time. Offer is not available when closing or transferring from another NAB credit card account or in conjunction with any other NAB card offer.

The $100 Reduction in Annual Fee offer is available from 15 September 2023 until varied or withdrawn by NAB at any time. To be eligible for the offer, you must apply for a new personal NAB Qantas Signature Card before the offer is withdrawn. The $100 reduced annual fee will continue while the card is open.

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Comments

              • +1

                @AircraftFreight: Thanks for sharing mate.

                What do you mean by 'an overseas tax shelter' ?

                • @Danuk: I hold trading accounts overseas (where I am a citizen of) where Capital Gains Tax are 0%. Meaning that if I were to close on my position in Qantas, I can take all the profit tax free. And I can leverage it against my income tax reporting threshold as I am technically not a tax resident, just a citizen.

    • +12

      Wow can they actually do that? That’s pretty messed up

      • +3

        No they cant. Sounds like complete bs as they would have to delay the flight to find and unload his bag. Not something they would willingly do without a very good reason and selling the seat isnt one of em.

    • +3

      I thought seat is yours when you checked in.This sounds very illegal in any means. Did you take any further actions..?

      • +3

        Add that to the list of potentially illegal sh!t Qantas has pulled over the years. They probably pay more to lawyers to find these grey areas.

    • Is it a QF flight or partner flights?

    • +25

      Yeh this doesn't sound legit lmao.

      • +10

        They literally don’t do this. If you have a ticket you’re on the plane.

    • +14

      Things that didn’t happen

    • +6

      First of all, this is (profanity) bullshit.
      Once your flight is under airport control 24 hours before departure, they cannot override a redemption ticket.

      But they cant tear up your boarding pass at the gate under that assumption. The flight closes for commercial sale 2 hours before departure for international flights; they can’t give it up.

      • The supposed reason was probably BS (either ignorance or deceptiveness) given what was described occurred at the gate.

        Even if you've boarded you can still be shafted … Downgraded from Business Class on Qantas due to "tech crew" [pilot] Travel Requirements

        • I know the pilots EBA agreements, this only applies to domestic flights.
          Internationally unless if they are Qantas Group Senior Executives - they can be seated in economy

          • @AircraftFreight: Doesn't matter either way if you're the person being shafted.

            • @UrMumsOnlyFan: Well then the pilot has the full right to not fly on his next sector as per the union agreement, and then you are all getting shafted when they cant get another crew member onboard

              • @AircraftFreight: Perhaps. Many issues could be debated but that's more relevant to AFF, where there's already 27 pages of discussion.

                Either way for the purposes of this topic, the salient points remain that you can never be sure of the veracity of what you're told, and you can be shafted at any time even after boarding.

                PS - in case it wasn't clear, I do not suggest that what Ostrich described is the same as what happened in the AFF thread. It is simply a recent case highlighting the above.

      • +1

        Actually they can, until australia imposes american/european style penalties qantas is pretty much free to do what they please unfortunately

      • Yes they are F-ing useless points!

      • +1

        Agree. Quantas is really bad we all know that. But there is no other Australian airline better than them. I feel like there is soo much funded bullshit going around probably funded by competition.

    • +1

      I personally haven’t had any issues with reward flights so far, but feel like this sounds a very rare case especially you have already checked in

      Do they pull your checkin luggage out from the flight to sell the seat to another passenger?

    • +5

      They tore your ticket up at the gate and gave no explanation until requesting manager?

      Seems like a highly suspect story. Did you submit a formal complaint and/or go through their T&C and address with the ACCC or other legislative bodies? If not… ???

      • -1

        This was the first time i had ever experienced it, so I documented it all at the gate, took photos of the manager (which apparently i wasn't allowed/meant to do) and went to ACCC who said they have no remit over Qantas anymore. The lady literally shrugged at me and said (quote) 'i dont know what to tell you, other than someone was willing to pay alot more for the seat'.

        Raised complaint with Qantas where i got a message saying due to high volumes of complaints it would take upto 6 months to respond.

        After about 4/5 months i got a very generic response about how they are allowed to make some operational changes to some flights for varying reasons. Case closed from them.

        I have seen a number of other complaints about cancelled flights and people not getting their money back etc. At least this lady manager who came down to the gate said she would go and refund my points immediately for me.

        • Try lodging a complaint via the Airline Customer Advocate.

          They are not a governmental body and there's no guarantee of a satisfactory resolution, but it's free and easy to lodge a complaint through them.

        • +2

          I've heard of airlines paying passengers in the USA to get off when flight was overbooked, but never this: people paying the airline to kick someone off and take their ticket…
          If it's true then is a big wow. I'd make a YouTube video or reach out to lots of national news networks etc, it sounds absurd enough and the kind of story that they would put it on the news to get eyeballs.

          • @Jayblesz: Qantas does not oversell its premium cabins post covid, only economy.
            The only exception is where for some Qantas Corporate Account holders - Executives of the company can book full flights and then commercial passengers can be offloaded at the gate.

            • +2

              @AircraftFreight: Tried to edit original post to provide clarity/detail but couldn't, so adding here;

              My entire flight experience;,
              * My whole family booked business class tickets (using points) in advance of flying. We had confirmed seats for weeks prior to arriving at airport.
              * We were flying from Brisbane to Melbourne.
              * We specifically flew via Sydney to treat ourselves to a Business Class upgrade flight. So we flew BRIS -> SYD -> MEL
              * We arrived 2 hours prior to the flight schedule, so we could spend time in the Lounge.
              * Whilst checking in our luggage, a Qantas rep highlighted our change over, and stated 'Qantas will lose your bag in the connecting flight, so grab anything out that you need at the other end now, as your bag wont be there'
              * We took some supplies out of our Checked in luggage so we could carry with us
              * We checked in, and were provided boarding passes (3x)
              * We then passed security, and went straight to the Qantas lounge. Scanned our passes on the way in
              * We were in the lounge for well over an hour prior to board being called
              * We headed to the gate once boarding commenced
              * At the gate, we scanned our tickets, and took them back. Just after MY ticket was scanned the boarding Qantas rep double took at the screen, took my ticket back from me, ripped it up and printed a new one, and said 'here's your new ticket'.
              * There was NO EXPLANATION given at the time.
              * The boarding qantas rep went back to quickly trying to scan/board other passengers
              * My wife quickly checked the revised ticket and said 'there's a mistake, we were meant to be all flying together in Business and you have just given my husband an economy ticket'.
              * The boarding Qantas rep said that 'She didn't know why, and that we would need to speak to a manager'.
              * So we had to ask for a manager to be called to explain what was happening.
              * 5 minutes later the manager arrived, having had to walk down from check ins. She pulled us to the side so others could board and we were away from other passengers.
              * The manager checked our tickets, then checked in the system, then said/admitted 'I don't know what to tell you, but another customer was willing to pay alot more money for the seat which is why you were downgraded'
              * As the flight doors were closing, it was offered that i could take another seat on another flightg, either today or tomorrow based on availbaility, or take the allocated seat.
              * As my family was there (Wife and Son still had the Business Class seat) we boarded.
              * My wife and Son flew in their allocated seats, i was in economy.
              * We all disembarked at SYD. And then were able to fly together on the flight SYD -> MEL.
              * This ended up being on the same plane as BRIS -> SYD Flight.
              * In MEL our bags did NOT arrive. We had to wait around an hour for the next flight from sydney (it was late afternoon). We got our hire car, something to eat and waiting for the bags to come out with the next flight.

              • My experience sounds very much like the one highlighted above in the ACA forum, minus the techie/loud people in lounge.
              • My wife said she got the feeling it was a Pilot sitting next to her.

              • Not sure if it was mis-information about the sale of the seat (description provided by the Qantas Manager) or the Award for Pilot travel changing my seat, but given I/we had already checked in and were in the lounge, i felt it was poor form / experience to arrive at the gate and have my ticket torn up, without any word as to what was happening. We had to request a manager come and explain it. We had to request Qantas refund out points.


              The complaint with Qantas took 5 months to respond to, and this is all they offered;

              Dear xxxx,

              Thank you for contacting us.

              I regret we were unable to give you the seat you requested on your flight.

              While we do try to meet every customer’s seating preference, even when you have been pre-allocated a seat, we sometimes need to rearrange the seating for security or operational reasons. While we do our best to re-book you to a seat similar to the one you held, we cannot promise it will be exactly where you would like it to be.

              We are always looking at ways to develop our seating allocation process, and feedback like yours plays an important role in driving improvements. We would like to assure you that your comments have been forwarded to our Airport Management as part of this development process.

              Thank you for taking the time to contact us and we hope that we can make you more comfortable next time you travel with us.

              Kind regards,
              Lolwethu

              Qantas Customer Care


              I think i was still lucky as I was still able to travel, there's many complaints about cancellations etc.
              Sounds like the ACA complaint (above) and the 3aw issue posted were similar in nature, where Qantas now boot people out of Business Class if they need to have a staff member travel.
              In my instance, obviously the pilot was either needed in SYD, or returning to SYD for work?

              We had considered a direct flight which was BRIS -> MEL at the same time. If i had known i wouldnt be confirmed in the Business Seat we would have all just flown direct, and (in hingsight) not had to worry about our bags. Live and Learn.

              • +1

                @Ostrich: This is the first time I've read about an Ostrich being on a flight

        • +2

          Smells like BS mate

          • +2

            @firestint: "My wife said she got the feeling it was a Pilot sitting next to her."

            As per the Qantas Union Agreement regarding its EBA between all Qantas, QantasLink, Jetstar Australia, Qantas Freight (and another 15 carriers) - a First Officer or Captain is guaranteed a business class ticket for all domestic and trans tasman routes. Given that you were holding the cheapest ticket, you were automatically selected for downgrades.

            Applicable to section 4.7 of the Qantas Conditions of Carriage, which can be found here https://www.qantas.com/au/en/book-a-trip/flights/conditions-…

            "Although we will try to accommodate your seating need or choice, we do not guarantee you any particular seat. We may need to change your seat at any time, even after you have boarded the aircraft, for operational, safety or security reasons.
            If we need to ask you to downgrade for any reason, we will at your option
            provide you with an appropriate refund of the difference in fares (or an appropriate credit of Qantas Points in the event that you are travelling on a Qantas Frequent Flyer Award), or
            accommodate you on a reasonable alternative available flight on our services."

            You may email [email protected] with the subheading of "Original Routing Credit"
            Provide your PNR, E-Ticket 081 number, and the name of yourself and (preferably) a photo of your boarding pass. You will receive an automatic reply within a few minutes then between 2 hours and 2 weeks a reply from a human advising your claim has been processed.

            If you Qantas Platinum, Platinum One or Chairmans Lounge - you may call the VIP/Premium Support Hotline number on the back of your card to be directed to the Qantas Support Centre in Hobart Australia which can automatically process your claim.

            I was downgraded from First to Business earlier this year. Was refunded $2.2k onto my CC 2 weeks after the claim. For cash fares its calculated at your rate versus the rate for your applicable fare class. Eg. If you bought a Business Flex Ticket and downgraded into Economy, its calculated between the base fare between Economy Flex and Business Flex minus any applicable tax.
            On another note I was downgraded from Qatar Business to Economy in Nov 2021, have heard nothing from it and have given up. As there is no process.

            • @AircraftFreight: This makes sense, and likely what happened.

              The handling of it however really leaves alot of room for improvement.

              Waiting till we are boarding is unfortunate, given we were already in the airport (acknowledging things can move quickly in this environment) and in lounge and could have been dealt with there.

              The no explanation at the gate, and just no detail about the ticket is extremely poor form.

              The description from the manager whom attended, and was extremely apologetic and sheepish about the situation.. was misleading - which was also what originally caused our frustration. Perhaps the truth lies somewhere in the middle (a high value corporate wanted on flight, and there was also a pilot which meant our ticket as the lowest class fare got bumped).

              On a more positive note - i recently travelled again to MEL, on virgin, and originally paid $70 for more leg room for my son and I (we are both over 6 ft hence the normal class upgrades requested) but then was upgraded to business class for fathers day present (my wife bid on it)

              A month later I have just been credited the $70 for original extra leg room fee(s).

              Another bonus for switching to Virgin in my eyes.

    • +1

      Something similar happened to a family member. Booked business class flights for their honeymoon 5 months out and then with one month left their seats disappeared from the online portal with the flight still showing. After many calls to Qantas and being fkd around royally they were eventually told their seat had been sold. They had to buy new flights with $$ for the same date.

      • This is bullshit, was this a Qantas redemption or a Partner Airline Redemption - because they would only have cancelled your ticket if the flight was full. Given that you can pay for the same flight, what ever you are saying is bullshit. Assuming that this is a Qantas flight and not a partner flight.

        Qatar cancelled all Qantas Frequent Flyer tickets in 2021 in First, Business and most Economy seats. It left a shitshow.

    • Nice story @Ostrich. This never happened.

  • +19

    f,k Qantas

    • -1

      Thanks and keep exposing Hunter junior for eating caviar there!

  • +2

    I just cancelled mine, it was quick and easy for 70k pts.

    90k is better tho, ohwell

    NAB, easiest sign up process.

    • +3

      Agree. Nab/Citibank/Suncorp/Qantas are the easiest to pass the credit check. Westpac, Amex, CBA won’t approve it if you have anything more complicated than a normal full time employment salary and a home loan. ANZ ask a whole bunch of additional questions but generally approve it after a while

      • +12

        ANZ has the worst process lol

        • can confirm. will try to actively avoid them

        • Setting up direct debit payments with them when using a non ANZ account is just rubbish too

      • How was Suncorp?

        Did you have to show payslips?? Didn't have to with NAB, credit card was approved in an hour!

        What was the Qantas card like./?

        • +1

          Suncorp and Qantas are rebranded NAB cards. So the process was almost the exact same as NAB.

        • Even though they're all owned by NAB now, the approvals for NAB cards are done in-house whereas Suncorp et al cards are done separately by the team who assessed Citibank cards. And they don't seem to always have access to each others info. When i had multiple concurrent applications the Citi team could see my pending suncorp application but not the nab one (I asked them on the phone)

    • How do you know if you got approved? I can't look at my pending application.

      I requested a credit card 2 weeks ago, and when I try to look at the application process, I log in and get pushed out of their website :/

      Wasn't sure if it was an IT issue.

  • +1

    Should note its a $15,000 minimum credit limit

  • Is this for existing customers or new customers?

    • +1

      Both, any options for BT

  • I applied for the card that offered 70k Qantas ff points with $2k spend in 2 months but still has yet to receive my points.

    Called nab and they said I didn't reach the $2k minimum spend even though I did.

    Is there anything else I can do in this case or just forget and cancel?

    • +2

      Check your statement to make sure you did reach the minimum spend. Ensure that the eligible purchases add up to $2,000 within the 60 day period. Another way to check is to make sure your Qantas points from spending add up to what you would expect $2,000 to be (IE, $1.50 = 1 qantas point for first $3000 in a statement = you would have atleast received 1334 qantas points from spends between the 2 first statements….. if this isn't the case, your SOL….. make a complaint and ask them to calculate it for you and see where the discrepancies are)

      https://www.nab.com.au/common/forms/complaints-compliments-f…

      • I received 1338 points in my first month's statement. Not sure why the customer service officer said I didn't reach the minimum amount spent then…

        Thanks @cuy

        Appreciate the help.

        • +1

          Raise a complaint IMO then go AFCA

    • Some spend isn't eligible such as tax payments, sometimes rates etc to council don't count, sometimes they do.
      Show NAB your list of spend exceeding the $2k and ask them to explain why it doesn't count, but if it ineligible category not much you can do.
      I always make sure I well and truly exceed the minimum spend to get bonus to make sure I'm in the clear.

    • Called nab and they said I didn't reach the $2k minimum spend even though I did.

      Surely that proof is on your statement from them.

  • -1

    Anyone know if annual fee is pro rata and cancellable?

  • +1

    Thanks. Seems bit risky, and hassle. Not a great deal in that case

  • -3

    Plaigarism?

    • What is this ?

      • -2

        They copied other card issuers, or perhaps nobody wants them useless F ing points anymore?

  • +3

    18 months wait time now? Used to be 12 months…. just making it harder and harder…

    • Lots of banks have caught on now and harder to churn cards now, they've also upped a lot of the spend limits or decreased the time given to reach the spend (NAB used to be 3 months).

  • -3

    I think its 90,000 points for first year and 30,000 in 2nd year.

  • What is the best value? NAB Qantas Rewards Signature Card or NAB Rewards Signature Card?

  • I'm an existing customer that has this card and received it more than 18 months ago… maybe I should cancel and reapply.

    • +2

      The 18 months is from when you cancelled it. Not from when you first got it. Edit: oh looks like they might have changed it to when you first became eligible for getting the bonus points previously. It’s not 100% clear when the 18 months starts from.

      • Yeah, I would have expected it to be from when it was closed but that's not the wording up above…

        • +2

          For clarity, I called them as I cancelled the card around 18 months prior. It appears the new terms are based off the date you earned the bonus point. Count 18 months forward from that date, then you are eligble

    • I tried this today. Didn't get anywhere.

      Did you try it?

  • I get this card every couple of years. It's one of the best for points and the extras such as travel insurance. I rotate it with the ANZ FF one.

  • Thanks for pointing this one out OP. Showing in my NAB app.

    The premium card is showing the same deal as the public link, but with $100 off AF for life (instead of first year only)

  • I'm a little confused by the title and description… is this available to new customers as well?!? And when you say Generic offer is 90k+30k do you mean you normally only get the 30k when you renew for the second year, but this gives you the full 120k after spending $3k in the first 60 days?

    • +1

      You need to have a NAB account to get the full points offer as it’s only available in the app or internet banking.

      90k+30k one is available to anyone.

      You might open a fee free transaction account to see if the full points offer will be available to you.

  • If I dont travel much is it still better to get this qantas rewards card or should I get the NAB rewards signature card instead to redeem gift cards to use for paying groceries/petrol etc?

    Thanks in advance!

    • +1

      I believe get the Normal Signature one

  • Really interesting find op.

    I will contact nab tomorrow to find out if there’s a way I can get this deal. I already have this card but signed up to it 5 years ago so I got my bonus points more than 18 months ago.

    Would be nice if they would just offer me the bonus point deal with out having to cancel and reapply for the card. Really doubt they will be that nice though.

    • How'd you go with this attempt, mate?

      • +1

        Sorry for the delay. Nab will give me the offer if I cancel and then reapply for the card. They will also wave the card fee once I link it to my nab choice home loan. Will follow through with process once I get my anz promotional point hacks card.

    • +3

      I confirmed with NAB and yes we are eligible for the 120k bonus points if open a new NAB Qantas Rewards Signature card and not received bonus points in the last 18 months.

  • So any reason someone couldn't go sign up for this NAB (and get 120k Bonus Qantas Points) after getting the ANZ deal last month:

    ANZ Frequent Flyer Black Credit Card 110,000 Qantas Points

  • +1

    18 months between cards!

    • Yep, annoying… struggling to find a path to keeping my Points Club Plus for another year.

  • just be aware NAB dont do a official card closed letter just a letter saying we have received your request to close the card which caused CBA to knock back my churn over to their ultimate qantas card and ANZ took weeks looking back and forth before accepting NAB cant do an official letter

  • I don't know about Qantas, but among all reward credit cards, NAB is really the best. I have had cards of all the big four banks and NAB is really doing a good job. They offer different campaigns and promotions. The recent cost of living campaign (triple points on groceries and fuel purchases) is really great. Highly recommend NAB reward credit cards :)

  • Looking to fly to japan in december with my partner, how much would the 120k point fetch me? Just out of curiosity wether it's worth it to do this just for plane tickets.

    • +2

      A direct one way Sydney-Tokyo (Haneda) classic economy reward is 31,500 QFF points + $148. Though there's no classic reward seats left for December. You need to book these way in advance for busy periods.

  • Does anyone happen to know if I can use this card to pay BPay biller id 4481?

    • +1

      I've paid 4481 before with NAB credit cards, it's fine and counts as spend

  • Can anyone confirm they received 120k points straight after the minimum spend?
    Called NAB and they just seem to quote the same generic deal 90k + 30k after 12 months. Even for existing customer.

    • What… lol?

    • u just got nabbed

    • I noticed in the terms you must apply via an Offer in NAB internet banking, maybe that is why you weren't eligible?

    • Looks like they're refusing honour the offer. They keep insisting that I will receive 90k + 30k after 12 months.

      • Did they refer you to rewards team? I asked them via online chat. You should be able to talk to the rewards team directly by quoting "Loyalty" at the prompt on 132265.

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