Who Has The Right to Handle The Merchandise While You Are Paying for It?

frugalftw on 26/09/2023 - 18:42
Last edited 26/09/2023 - 22:26 by 1 other user

Hi OzB,

I had an experience at Bunnings today, just want to know what was the right thing to do.

So I had some timber picked out in a trolley, while the cashier was trying to figure out the length to ring it up, another customer started handling my timber to help out. It was uncalled for, but the cashier didn’t raise an eyebrow, so I thought maybe it’s someone they knew. But he wasn’t wearing the uniform, so I asked if he worked there, he said no. The cashier still didn’t say anything and just went on and pretended it’s not happening. That customer proceeded to remove it from the trolley, hold it in his arm, and returned the trolley to the bay. He then handed it to me when I finished paying. I had to carry it out of the store in my hands.

My question is: who owns the item at this stage? Is it still considered store property so it’s fair for anyone else to do whatever to it? I mean, it’s mid-transaction, does the store have a responsibility to make sure it’s protected from other customers?

Home & Garden Bunnings

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Comments

  • Brick Tamland on 28/09/2023 - 12:22

    Kinda sounds like the other customer was just being helpful. I am not sure how you can take offence but it's a little weird. Dont think the Bunnings staff member was responsible in any way.

  • No ONE on 28/09/2023 - 13:28

    I read it twice and still confused the OP is saying.
    Can someone break it down for me.

    • Faithgrrl on 28/09/2023 - 15:30
      +1

      TL;DR: She got kinda hit on by an older guy @ Bunnings and didn't appreciate it.

      • Wayne7497 on 28/09/2023 - 15:34
        +2

        But instead of just saying as much , she turned her post into legal questions on ownership.

  • 0z8smakf on 28/09/2023 - 19:01

    If you're being hit on regularly (sounds like it based on your previous comments), why is it so hard to just say 'thank you' and if they keep pushing just tell them that you're married/partner and move on? just create a 'voice' and say 'I am happy to handle my own orders, thank you anyway'.

    I am not elderly, however I can't imagine a lot of elderly men getting much interaction with good looking females other than their wives if they're married.

    You can't blame the staff at bunnings, they're mostly fresh out of school teenagers who have hardly any life experience. It's not their job to protect you from people hitting on you in their store. I think you took it too far with calling the store and gettig the guy blacklisted… I mean if you're really upset about someone hitting on you then you have other problems that need to be addressed and they aren't with anyone else.

    • frugalftw on 28/09/2023 - 22:25
      -2

      just tell them that you're married/partner and move on

      “No.” is a complete sentence.

      I can't imagine a lot of elderly men getting much interaction with good looking females other than their wives if they're married.

      So it’s up to the rest of the population to help them make up for lost time? I don’t understand your logic. And it’s nothing to do with attractiveness to start with. It sounds like you haven’t had a lot of exposure to the other side of the story, like most of the people commenting.

      I think you took it too far with calling the store and gettig the guy blacklisted…

      I think you are heavily discounting the intelligence of the store manager. Again, I mean no offence to you, but you need more exposure. I can guarantee you the store knows far more than all the people commenting here combined. They literally has the front row seat to all the shenanigans all day long.

      I mean if you're really upset about someone hitting on you then you have other problems that need to be addressed and they aren't with anyone else.

      True, they aren’t anyone else’s, and I have been addressing them, if you care to see the progression I have been making. It is also true that I don’t want anyone else to go through what I did. That is the point of reporting. You can’t possibly say it’s the students’ fault whenever a school shooting takes place in the US, or is it the school’s fault. But why do they have systems in place to protect the students? If you think because they are minors, then think about universities, why do they have security guards? And would the security only protect the staff and ignore the students? When you are in my house, I make sure you are safe, and that is not just a physical thing, in that if you happen to have arachnophobia, I would spray the place and clear the buggers out, even if I didn’t like you. Like anything, it aligns with my values, doesn’t have to with yours.

      • [Deactivated] on 28/09/2023 - 22:31

        When you are in my house, I make sure you are safe, and that is not just a physical thing, in that if you happen to have arachnophobia, I would spray the place and clear the buggers out, even if I didn’t like you.

        Why would you invite people over to your house that you do not like?

        • frugalftw on 28/09/2023 - 23:30

          Hahaha I thought about it when I was writing that. It did happen when a neighbour dropped by one day needing something. I’m not a fan but I thought about it and gave them what they wanted.

          • Protractor on 11/10/2023 - 13:34

            @frugalftw: That's twice now you've admitted you can't speak up or stand up for yourself. I think that's the problem here.

      • 0z8smakf on 07/10/2023 - 19:52

        You've lost the plot…. really, and I don't mean to offend you. You're so out of touch with society, I hope you get the help you need.

        Also don't compare a school shooting to someone hitting on you, that's another level of crazy.

  • bdl on 28/09/2023 - 23:10
    +2

    New dating app when you're lookin for wood: Timbr

    • freekay on 29/09/2023 - 09:58

      They have that already. It's called Grindr

  • 9839002 on 29/09/2023 - 04:29
    +5

    This post sums up everything that's wrong with modern society.

  • MrThing on 29/09/2023 - 06:36
    +2

    Hah, good joke OP, cant wait to see what the weekend brings

    Got to pickup 48 bags of cement on the weekend, maybe someone will unpack my trolley for me as well. Fingers crossed

  • Typical16-bitEnjoyer on 29/09/2023 - 07:30
    +1

    This thread/drama/joke just backs up my key philosophy. A simple "(profanity) off" can be super effective at defusing things.

  • digitalbath on 29/09/2023 - 08:14

    What is wrong with you?

    • borrisz0r on 29/09/2023 - 09:00
      +3

      I concur.

      This has the feel of victim syndrome crossed with a humble brag session.

      OP mentions how they could 'take down' the man in question if needed and that they can bench half their body weight, yet we are at a point of pulling in manager and pointing to other customers as a threat because they didn't intervene. It couldn't possibly be that no-one else saw it as a threatening situation.

      OP also believes everything that could have been done, has been done and is here for confirmation of their opinion.

      Here you go: OP you were right, can we end this farce now?

      /Thread

  • ddilrat on 29/09/2023 - 10:17
    +1

    A simple, I'm good thanks mate would have sufficed.

  • Breno785au on 29/09/2023 - 13:21

    I sure both the OP and cashier thought they're gonna go home and ask ozbargain about this.

  • frugalftw on 29/09/2023 - 14:01
    -5

    Thank you, forum. I got what I needed. Wish you all well.

  • CocaKoala on 30/09/2023 - 09:53
    +1

    These forums are descending down to a new level of stupidity.

  • Ciderfizz44 on 30/09/2023 - 10:04

    Pam?

  • Eeples on 04/10/2023 - 22:08
    +1

    I would have ask the cashier to mind my wood and I would go get another trolley.

    If she declined I would ask the cashier to contact someone to get you a trolley.

    If she declined I would have left the wood where it was and get another trolley. You have the receipt. If it disappears just get some more wood on the same receipt.

    These things should be easily possible as your admirer had left the building.

    If you did manage to carry the wood to your car then you didn't really need a trolley after all. So your admirer made the right call. Thank him?

  • bobbie34567 on 10/10/2023 - 14:31

    TLDR: Girl wanted wood, guy wanted to help give wood. Girl didn't like guys help with wood. Who's wood is it really?

  • quick-dry on 10/10/2023 - 17:26
    +1

    wouldn't an "oh, actually I wanted it on the trolley to carry it out, thanks though" have done the trick?

    • Protractor on 11/10/2023 - 10:48

      There is a pandemic of Ozb ppl lurking in the community waiting for an outrage to post about.And for their nervous hands to be held as they navigate normal society. It's banal.It's sad.
      Next post. "I think someone looked at me.What should I do?"

  • Protractor on 11/10/2023 - 10:46

    If you can't say something at the time why would you feel it is useful or justified to ask randoms about it. What's going to change?

    You have created your own glass ceiling by default

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