• expired

20% Bonus Velocity Points on Reward Points Transferred from Participating Partners @ Velocity Frequent Flyer

1720

Partners participating in auto transfer bonus points

Turn on Auto Transfer with the below Participating Partners any time between 1 November 2023 – 31 January 2024 to earn 20% bonus Points on all transfers made during the Promotion Period~

  • ANZ
  • Bank of Melbourne
  • BankSA
  • NAB
  • St.George

Partners participating in manual transfer bonus points

Manually transfer your credit card reward points from the below Participating Partners to Velocity this November, December and January - transfer in all 3 months and earn 20% bonus Points*

  • American Express
  • ANZ
  • Bank of Melbourne
  • BankSA
  • BOQ
  • Card Services
  • Citi
  • CommBank Awards
  • Diners Club
  • HSBC
  • NAB
  • St.George
  • Suncorp
  • Westpac

Related Stores

Velocity Frequent Flyer
Velocity Frequent Flyer
Marketplace
American Express
American Express
ANZ
ANZ
Bank of Melbourne
Bank of Melbourne

closed Comments

  • +1

    Nothing from ANZ, 3 days to go

    • Yep still nothing here today, I tried looking for a live chat but couldn't find it after going around in circles.

  • +1

    Well they got til end of day today for auto transfer offer, nothing yet!

  • +1

    Nothing yet. Time to chase up as final transfer date has past.

    • Yep, pretty poor form as you'd expect this to be automated, like their transfers

  • +2

    ANZ auto transfer user here - I called up Velocity this morning and told them about the missing promo points. They agreed to credit me the points. A bit annoying that I had to chase this up manually despite meeting the promo requirements.

    • +1

      Was it an easy phone call and explanation?

      • +1

        Yes it didnt take long.

    • +1

      Also just called and they agreed I was eligible (after half an hour), however they said they've raised a ticket to review it and to monitor my points balance. Hoping to see that bonus soon.

      • +2

        Just did the live chat with their support team. They said I should be getting the bonus points by March 4th. But they will monitor my account and follow up the relevant team if I dont get the bonus points.

        • +1

          Cool, sounds like we're in the same boat!

        • +1

          Also, just got a call back from velocity saying they investigated, and that there's been a delay and I am eligible so the points will be in my account within 7 days

          • +2

            @frogduck: fingers crossed that im on the same boat!

          • +1

            @frogduck: got the points :)

            • @gembel: Nice, still none on my end, but expecting them in the coming days then I can get rid of the credit card!

  • +2

    Just spent 45 minutes on the phone chasing up my points and was told that I am not eligible to receive the bonus 20% points because I had auto redemption back on in August. The operator said auto redemption could only be turned on for the first time during the period to be eligble.

    I asked to speak to someone else, they refused saying no one else is available. I think this is total BS and they're refusing to pay the extra 20%.

    • +1

      This clause was in the promotion T&C's.

  • Got NAB rewards in July 2023. Turned on auto transfer during campaign period and automatically transferred on 5/11/23. Still have not received 20% bonus. Any idea who is best to contact?

    • +2

      Called up Velocity membership centre today at 12pm. Dealt with someone who was in a hurry for some reason.
      Said there is large volume of enquiries relating to this. Said to check again on Monday and call again if nothing goes through.

      • +1

        Yep probably cost them more in support time than if they just set up the automatic transfer..

    • +2

      Update: received bonus as of today

  • Just got the bonus for my ANZ auto redemption

    • Was it your first ever auto transfer?

  • +1

    Thanks to all the Ozbargainers calling up velocity today, I got my points after lunch, without having to call up and hassle them. 😛

    • Was it your first ever auto transfer?

      • Yeah it was. It was a 60k bonus I got on a nab card last July, but I deliberately didn’t turn on auto transfer, as I was aware that velocity have bonus offers a couple time a year, so held the card open for the promotion. When the promotion came round, I turned on auto transfer in November, then cancelled the card a week later.

  • Just got mine today, dated 29.02.24

    St George
    Auto redemption
    Activated 27.01.24

  • No luck yet, auto-transfer from a new NAB Rewards card received during the promo period.
    Queried it via live chat today, and got the response of it being escalated, expect something within 3 days.

    • Also still waiting for my ANZ auto transfer bonus here

    • Ugh, still nothing on my account. Submitted a complaint for this too, not that they'll do anything about it.

  • I’m with NAB and still have not yet received the 20%

    • Yep same, very annoyed as every time I call them, they check, say I'm eligible and to wait 3-5 business days.

      • Any updates from them? I haven’t gotten it yet haha

  • Finally got my points after 2 calls and raising 2 complaints but they had no urgency. What an annoyance.

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