Optus Mobile Network down Right Now ?

Anyone having issues right now ?

Says emergency calls only for me

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Comments

  • +5

    Good thing we all have boost sim cards saved up for a rainy day!

    • +2

      enjoying mine right now, life is good

  • +10

    Looks like an issue with Optus DNS servers.

    Optus NBN home internet works if you change your DNS servers to Google's:
    8.8.8.8
    8.8.4.4

    • +1

      Does DNS affect voice/SMS also?

    • Pardon my lack of knowledge. I tried but dns shows disabled. How do you change it?

    • Can't use this fix this for mobile data on a phone though?

    • Mobile voice, SMS and data use a different mechanism so using different DNS servers only works for Optus home internet.

    • +1

      legend

    • someone forgot to put a " . " in the dns may be LoL.

      I just come here for Laugh on this company, honestly surprised why and how is this company still upfloat

  • +4

    Someone pushed the wrong update :)

  • +1

    I just read that Optus outage is why trains are down. Why did all the comments disappear though?

    • +5

      Why did all the comments disappear though?

      Comments were also hosted on Optus servers.

  • +1

    Circle down
    Amaysim down

  • Great two days of no productivity in a row haha
    Ah well I was mildly hungover anyway 😮‍💨

  • +2

    Wow… So this is a thing… Was setting up at school today and half the teachers and staff were all complaining about their phones not working and mine was (I'm not on Sloptus).

    We came to the conclusion that it was just the local tower out of service, but it's the whole network… LOL. (fropanity) me, Sloptus are shit.

    • +6

      Surely this is their death knell. How can anyone trust them. The CEO has to go now.

      • +1

        TPG should just buy Optus.

        • +4

          Optus should pay TPG to take their obviously shite systems and senior staff

    • Gold!

      Telstra doesn't even need to circle ominously. They can just walk in and rake in the cash

    • +4

      You can’t rely on that — people are so dumb that they think Telstra is Optus, Optus is Vodafone, and Vodafone is Telstra…

      https://downdetector.com.au/status/telstra/

  • +6

    This is what happens when you have a cheap imported CEO who has zero idea, but can talk her way into anything. There's plenty more like her where she came from.

    Also,companies will now see that WFH productivity is the same even when the net goes down.LOL

    • +2

      a cheap imported CEO who has zero idea, but can talk her way into anything

      You could say that aboutr 29038403294 companies in AU these days

    • How exactly is this the CEOs fault?

      If anything I'd rather they leave it to the experts who in theory manage this on a day-to-day basis and know what they are doing.

      • If you don't know, I can't help you.

        Expert? Yeah right

      • Strange because when its bonus time, the ceo pays themselves millions and takes all the credit.

        In todays world the concept of manage has no meaning. Just telling someone to do something is not management or helping the problem in anyway. Life is a bit more complex than that.

        You have been brainwashed by American media, where they are always praising management and treating them as all seeing and all knowing gods, when teh truth is they are often the least skillful people in their respective corporations.THere is no such thing as leadership - its all fake.

    • +3

      But they are employing Gladys, the corrupt ex-premiere of NSW at over $2M a year to make sure they get government contracts.

      • +1

        and to think the AFP worry about (dis)organised crime. Glad probs gave the master key password to one of 'BF's.
        Optus the Gold Standard of security,customer service and learning lessons from previous FUs

    • Here we go…

      Most or the vast majority of CEOs and other forms of corporate leadership are useless and have basically zero actual knowledge of the companies they head.

      None of the leadership of Optus could get any of the entry level jobs under them. Happy to bet that this ceo and none of her mates on the board could even setup wifi on their own.

      The basic truth is that Optus like most corporations are paying the most money to people with the least skills. The only real skill she has is reading a prepare statement that means nothing.

      Its good to see American media has brainwashed you well into believing that ceos are gods and make everything happen. Its part of their plan to pay themselves millions when they are worth nothing instead of aactually rewarding the real heroes all the little people below them who get things done.

  • +1

    Vodafone must be laughing

    • They’re down, too.

      https://downdetector.com.au/status/vodafone/

      (Optus customers who think they’re with Vodafone)

      • +1

        i'm confused
        I can still make calls, to .. numbers that arent on optus.
        ie: nrma roadservice goes no where
        ie: qantas works fine

        • Preferred customer

      • LoL probably reporters thinking Vodafone is because because those users cannot call Hacktus users (cause hacktus is down) not vodafone

    • More likely crying. Think of the fantastic opportunity they are missing to pick up optus customers as even a half dead Optus network will provide better service than Vodafone.

  • +1

    Anyone else wish they jumped on those Boost mobile cashback deals right now?

    Any SIM deals I can get from a bricks-and-mortar store today, which are not using Optus?

    • belong 100GB pack for $17 at Officeworks

  • btw have anyone tried to port into boost or telstra ?

    • A few of the horror stories by others for Boost had me a bit cautious and miss out on recent deals :(

      Being unable to use a mobile while porting to Boost seems no different to being unable to use my bonafide Optus plan.

      • Missus uses Boost for years and I use Coles mobile being a cheapskate. Never had any issues with Boost though. What are the horror stories on Boost ? :O

        • Ahh, yes should clarify. Boost horror not in actual daily use, but for the porting process. However, given many here use and regularly swap-in/swap-out Boost deals, I suspect it's just the few that I'm reading the horror stories for.

  • No Optus in Darwin or Palmerston, NT

  • +3

    From ABC live blog:

    Optus CEO: No further idea of what caused outage
    12m ago
    By Dannielle Maguire
    Optus chief executive officer Kelly Bayer Rosmarin is asked about what caused it.
    She says the team hasn't been able to find out the cause yet.
    "We're still working on it," she says.

    Source: https://www.abc.net.au/news/2023-11-08/optus-outage-live-blo…

    • Do you think she even knows what a router is ?

      Whats the bet she cant even setup a new router or wifi at home, and yet YOU think she can actually help in anyway to problem solve or make business decisions.

      Its like asking my dog to make brain surgery standards… he hasnt a clue, and neither does Kelly or any of other board members. The only skill they have is paying themselves millions.

  • +1

    Landlines and mobile network down. Landlines cant even call 000.

    https://www.abc.net.au/news/2023-11-08/optus-outage-live-blo…

    The fact its been this long and still down is very concerning.

  • +1

    ZA Simulator

    • +1

      haha

  • +4

    Stuffed up their routing most likely (BGP strikes again!) but 7 hours and still stuffed like their security and CEO.

    • +2

      I heard they just ordered a replacement part from AliExpress

    • Can BGP routing stuff up 3G voice?

      • Yes, voice is just another set of digital packets that are routed across their core network.

      • Its all about routers, everything is data flowing from computers to computers. Someone must have screwed up some routing so everything went nowhere.

  • +8

    KFC App Web payments down as well

    • +6

      This needs its own thread!!

    • +3

      Down or fried? I can handle fried

  • +21

    Optus customer: This is the last straw, I'm porting to Telstra.

    Telstra: We will send a code to your mobile phone to confirm it's your number.

    Optus: Check Mate.

    • +5

      It's scary to think how many things rely on SMS '2FA' verification codes… and all the knock on effects for everyone in this country unless Optus goes back online soon.

    • +2

      If your last straw is plastic, I’d hang on to it before they port you to paper

  • +6

    This is ridiculous - shame on Optus!

    I can understand that any hardware / software can encounter issues. However, it's still extremely unreasonable that any hardware or software issue could cause national-wide outage - everything should be decentralised for such a huge network anyway. Also, no matter WHATEVER has happened, it cannot take over 7 hours and the issue still remains! WTF!

    • You dont have a clue.

      What has most likely happened is the routing got screwed.

      DNS is an example most can relate… what if someone updates the ip for a hostname ? What if commbank no longer points to its proper place and is updated to something else, eg someone changes one digit to the wrong thing ?

  • +2

    CEO breaks silence, says nothing. Fwittery

    All the bad shite has happened under her watch and after she hand picked her security specialist (before the first major hack).
    She has to go.Now

    • +1

      amusing how she came to the role on April Fools 2020.
      Also that she did not relinquish directorship of a different company for 18 months. Utterly useless

      • Would love to know how the board chose her and whether her CV matches the real world.

        • +3

          she and alan joyce have not helped the diversity hire case

          • +2

            @Gdsamp: Incompetence has no loyalty to gender

          • @Gdsamp: You are blind you dont understand the game and how its played.

            Leadership like Kelly and Alan are all about giving jobs to their mates and bonuses to themselves. Thats their first priority, they have no other skills

            Alan cant fly a plane, he wouldnt know how to change a plane tyre or prepare food etc.

            Alan is simply a discriminatory menace, he wants equality for all, but like all corporate leaders he is a two face hypocrite. He steals the credit and rewards for the hardwork all the other Q staff perform day in and out.

      • +2

        Amusing that she had 18 month's Telco experience before getting the job. Before that she'd worked as Frank Lowy's personal banker and for Football Australia.

        She must be good at something?

        • +4

          As a CEO she sure sucks

          • +1

            @Protractor: I am all for more female in leader roles but seriously she is totally incompetent. Leaders are supposed to stand up when there is crisis

            • @clover: She's a prize fighter in the waiting.She ducks and weaves so much no-one could lay a hand on her.

    • Her watch ?

      Corporate elitism is the new descrimination.

      I really hope someone like the unions sue the shit out of corporate rewards and compensation. Its clear discrimination that leaders like this and basically all the others get paid millions for zero skills.

      Of couse things went bad, she is an idiot, and she simply picked her friend. Its a bit like asking a kid in school to write a book on brain surgery, they arent going to have a clue.

  • +4

    Hmm I'm guessing hack, but who knows …

    • +1

      The less they say, the more likely it is.
      If it is (again) then why would the govt not want to somehow prosecute the top end of Optus.If the can't then consumers need new laws to enable it.

      • Exactly…. They are saying pretty much nothing…

        • Optus CEO says it's not a hack or spyware.

          • +1

            @inherentchoice: I heard, but do you believe that? Last thing they would want to do is admit that…

            Also said they have no idea what the problem is, which to me says how could you know it's not a hack?

            Two big hacks recently would hurt them bad…

          • +1

            @inherentchoice: BS, she weasel worded that 'at this stage we don't THINK it's cyber'
            The same mealy mouthed NFI delay tactic as last time. Her head should roll.It should have rolled last time

            • @Protractor:

              A Home Affairs department spokesperson said they have received “no indication that this is a cyber incident”

              Source: https://www.news.com.au/technology/online/internet/major-opt…

              But you're right as it could still be an attack. They just seem clueless so far given how long this is going on. Imagine if some hacker group now comes out and demands a mega ransom to fix it.

              Arguably it could even be an attack from the inside, from a disgruntled employee. That could maybe be the worst attack as they could have compromised something and all their colleagues would be none the wiser.

              • +2

                @inherentchoice: HA 'opinion' is 90% based on what Optus tell or don't tell them.The laws in this area need to change yesterday.If there's no strong penalty, then there is zero deterrence. All these big orgs only come clean when forced and post the event.The only reason they are even talking now is because this time it's down and out and they can't hide the truth.The CEO should be sent to work at a call centre. But only after they revisit her CV and do a full background check to see if she is capable of performing the role.

          • @inherentchoice: She is a moron, she probably has trouble sending an email.

            She wouldnt have a clue what a hack is or how it works.

        • The hacking theory doesn't make sense from a technical and motive perspective. Never attribute to malice what can be explained by incompetence.

    • +4

      If only we’d bought Huawei gear…

      • +5

        At least then you'd know who had done the hacking!

      • +2

        At least then we'd still have connectivity, otherwise CCP can't keep watching.

  • +11

    Optus engineers probs using ChatGPT to fix the outage

    • ChatGPT is ready to empathise with you on the chat lines

    • +2

      Using the words Optus & engineers is stretching it.

    • Rubbish.

      THey prolly simply rolled back the changes they pushed out yday morning.

  • Does Optus have any offshore support or call centres?

    • +3

      I believe it is all off shore.

      • What could possibly go wrong? (twice)

    • +2

      100% off shore. Paying Australians is too expensive.

      • +1

        All staff with Federal Police clearance,LOL.

        This is precisely why we get scammed relentlessly and have spofed numbers bombarding our landlines/mobiles and dodgy scam emails.

      • +1

        Corporate leadership love off shores, its another way they can setup a company over there, and then get the mother company to buy services from them.

  • +1

    FUXXXXXK optus its fking ridiculous

  • +1

    My phone has dual sim support…

    Can anyone recommend a cheap telstra network based sim plan that I can use as a back up?

    I wouldn't need much data, would just be things like this or quick visits to the countryside…

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