Optus Mobile Network down Right Now ?

Anyone having issues right now ?

Says emergency calls only for me

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      • Move to vodafone

      • Boost, which uses telstea is leagues cheaper.

      • +1

        Aldi mobile uses telstra network and starts at 15$ a month byo

    • +2

      Telstra has been down a couple time this year already. Maybe Vodafone is the way to go.

    • +2

      You've failed and sounded like a dick 😂

      I do get your point, although I think that the hacks are more about Australia and less about Optus itself. Like Medibank and new companies every day being hacked in this country…

      Still not clear what happened this time.

      I usually move between Boost and Amaysim, should be going back to Boost next month.

  • +4

    So I have:

    Medibank, optus, latitude, optus…. BINGO!

    • +1

      looks like we need to share that first prize

      • Oof

        • did ya at least take advantage of the free Equifax subscription where you can check if anyone used your IDs to apply for stuff?

    • I see pattern here…

    • Fool me once shame on you and fool me twice shame on me.

      How many times do you need to be fooled?

      • Stupid is, as a stupid does.

    • +1

      https://www.upguard.com/blog/biggest-data-breaches-australia

      Here is a more detailed list:

      1. Canva
      2. Latitude
      3. Optus
      4. Medibank
      5. ProctorU
      6. Australian National University (ANU)
      7. Eastern Health
      8. Service NSW
      9. Melbourne Heart Group
      10. Australian Parliament House
      11. Tasmanian Ambulance
      12. Northern Territory Government
      13. Western Australian Parliament

      This is more an Australian problem than Optus problem. The list goes on…

      It's our data being kept and shared without minimal security standards, and no accountability whatsoever.

      • Welp not that bad but close enough I guess.

  • +4

    Here comes the CEOs cover up>

    https://www.abc.net.au/news/2023-11-08/optus-outage-technica…

    "CEO Kelly Bayer Rosmarin defended the company's communications about the outage "

    Really? I saw the Comms Minister hours before this incompetent popped up waffling about nothing.In fact the Minsiter actually stated ppl had already contacted her directly and had a go at Optus for zero outward indo to the public.
    .That was hours hours before Rosmarin fronted the media.So once again she is deluded about her responsibility She should face a room full (or a town square) of Optus customers, apologise, and resign. Hopefully cast her shadow in another land

    • +1

      don't forget the bow of shame in front of the media

      oh wait…… that's only in Japan

      • Feeling shame is not in her DNA

      • -1

        SO crying or bowing down on tv makes a difference ?

        So if a drunk driver killed your family and instead of going to jail, cried then all is forgiven ?

        Some people have no concept of fake.

        • +1

          are you the famous guy on Ozbargain that recycles the "if a drunk driver killed your family and instead of going to jail" line every time?

          • @Poor Ass: is that meant to be clever or funny - i cant tell.

            • @CowFrogHorse: neither there's a person on Ozbargain that keeps saying if a drunk driver killed your family etc etc as an argument everytime on forums

  • +1

    Just a sign of things to come.

  • -6

    What's most amazing is how we can't live without our mobile phones and the internet for a day…

    • -4

      That's so cute. What are you a time traveler? Some of us missed out on things because of this, or worse. Get your head into this century.

      • +1

        Not cute just sad that people cant live half a day without their phones or the internet…

        • -2

          I can. We can. But warning right?

        • +2

          They might not…imagine getting into accidents and cant call 000

        • +8

          It was the train network that was not running. It was the hospitals that were not able to communicate with patients, it was the small businesses like myself that were not able to communicate with our customers as well as being able to take payment.
          That's cute of you mocking people about "can't live without our mobile phones and the internet for a day"

    • +2

      what about One Time Passcodes (OTP) to do secure banking and login to various systems ….

      what about trying to get a rideshare when the driver has no reception and therefore you can't get somewhere because the driver doesn't know you want a ride?

      don't forget about those people who wanted to talk to a hospital to get a status update and were unable to contact the hospital … and the patient wasn't allowed to have a mobile device due to being in ICU ….

      there's so many other factors at play that you have forgotten or chosen to ignore …

    • +2

      Yeah vulnerable elderly unable to call 000 from their landline, the hospital, or any relatives they've fallen and can't get up. How incredibly entitled of them, they should just stay on the floor for 10 hours waiting for signal and hope they haven't sustained any injuries that require timely treatment.

    • +1

      Thought you might like this too.

      • +1

        or this Smart technology failed Paralympian, leaving her bed-bound

        Marayke Jonkers said the Optus phone and wifi outage took away her independence. The retired Paralympic swimmer relies on smart technology to live self-reliantly at her home on Queensland’s Sunshine Coast.
        “As a person with a disability, I actually use smart home technology to control my lights and my blinds, as well as my phone to call for assistance if I needed,” she says.
        Jonkers's disability affects her mobility and at times flares to the point where she is unable to get out of bed. Yesterday was one of those days.
        Under normal circumstances, she'd call a support worker for assistance using her smart watch, but she was unable to and had no idea why. Ms Jonkers was stuck, confused and cut off until around 3pm.
        She says she is still dealing with issues after the outage was resolved because it disrupted her technology. She was still stuck in her room this morning, with all the lights on and the blinds shut.
        “I didn't get any sleep because the pendant lights right above my bed were blasting light into my face all night," she says.
        “If we have a telecommunication outage, how do we make sure that elderly people, people with a disability, people who need and rely on this service, can get help when it’s not a life-threatening emergency?"

        Simplifying the issue to people being unable to live without their phone or Internet is offensive. Many people need the Internet more than just for entertainment. They need it for their work, for communicating with other people, especially sick elderly parents. Not being able to contact them while living hundreds of kms away isn't easy.

        • I thought smart lights can still work on the local wifi if the internet is down. But I guess the voice commands are routed through the cloud for processing?

  • eSIM Is Optus Post Paid

    Needing an Ozbargain approved year long Telstra SIM with a little bit of data..
    All I seem to find are the 28-day ones..
    EDIT: Prob even consider Voda now too.. just cheap 2nd network sim.. realized even a little outage like this is not gonna cut it

    • Long-term: Boost 12-month prepaid (Full Telstra network). No eSim yet

      Spare Sim: Amaysim (Optus). You only need to recharge $10 per year to keep the number active. Can top up using SMS. Has eSim
      Spare Sim 2: Kogan (Vodafone). $5-$17. Not sure how long the sim stays active. Can top up using SMS. Has eSim.

      Interested in case others have better suggestions.

  • +4

    Optus should be ashamed. There was young child in Kmart in a pram holding a mobile crying. The reason, it was on Optus and could not watch The Wiggles. That is new low….

    • They won't be ashamed or resign where they should.
      https://www.abc.net.au/news/2023-11-08/optus-outage-live-blo…

      Engineers are already blaming' vulnerabilities in Australian networks'(and Optus will grab it with both hands) while somehow expecting the public to believe that THEY (Optus) should NOT have known of these vulnerabilities, before. They have one job to do.
      SEcond major incident where effectively Rosmarin will blame the victims of her incompetence to save her job

      "Falk used to be Telstra's National Security Advisor and is now the CEO of the Cyber Security Cooperative Research Centre.

      "Today wasn't a day to be a shy CEO. You needed your CEO front and centre out today, early in the morning, hitting every major network, giving pressers left, right and centre. You can't have enough communication on a day like today," she said.
      
      "Unfortunately, I don't think we saw that. I'm prepared to forgive Optus for potentially being all on the Optus network but today was not the day for the Optus CEO to be shy."
      
  • +2

    Libtus will hire ScoMo as their Chief Marketing Officer next.

    • +1

      kbr was his advisor during his first tenure as finance minister.

      if gladys is associated with them as well it would see Optsus is a liberal dumping ground.

  • +4

    After the last hack under her "leadership" and now this, why does she still have a job? She should resign. Most men would have by now.

    She's a disgrace.

    • +2

      She's also "very sorry": https://youtu.be/iMXDuykcAyo

      • +1

        Then she should offer compensation. Her PR team told her to say that I bet she does not care at all except for how it makes her look… It's been proven that almost all CEOs are socio-parhs.

        • +1

          I agree, she appeared very disingenuous. Just another script monkey being politically correct and not answering the question. She's disgusting.

    • +1

      Maybe the Singaporeans like her.

    • What exactly is leadership ?

      can you actually pinpoint an example of leadership…

      because im going to tell you a basic truth - its bullshit theres no such thing and you cant provide a real example.

      If you are wondering i will be happy to nit pick and show your example is bullshit and contrived.

      Its like the former brainwashing where all the kings used to say they were selected by god because they are special…dont believe me go read the King Charles motto - it tell syou right there in French.

      His family is not special and would never be chosen by god…and yet for hundreds of yrs people believed this nonsense, and you are repeating the nonsense here except this time is "leadership".

  • I hope Aussie Broadband switches off of Optus, zzz

  • Anyone able to get 4g or even 5g? Mine has been stuck on H+ ever since it came back 5 hours ago

    • +2

      Mine was stuck on that as well for a couple of hours before coming back. I could only sms and call.

      • Just had to restart the phone and now it's back to normal

  • +3

    Good one Gladys…

    • +1

      Can I just say…

  • https://www.youtube.com/watch?v=VfUu1UUCfko
    https://www.youtube.com/watch?v=ppiFlqoQwIA
    https://www.youtube.com/watch?v=R2Gx3WqwtvE
    bet these person still no longer giving them buisiness ?? or if he is then he's an !d!ottt

  • +1

    What should we do as Optus customers?
    Make a official complaint to Optus, ask for compensation of lets say $1000. When they refuse, take it to the TIO and keep on disputing the complaint as it costs Optus $31 for a level one complaint; however, the cost sharply increases to $260 for level two, $475 for level three and $2250…
    1 million Optus customers doing this will cost them over $2.25 billion

    Maybe then they might care…

    • +1

      they will figure out some other way to pass their costs to customers…remember profits are a telcos highest priority

      • +1

        why you wanna stay with Optus to allow them to pass the costs to you? Just churn?

        • There’s always another sucker that signs up

      • +1

        what customers….the ones who sued and churned?

  • +1

    Let’s be real, all they will provide is probably a max of one months credit to retail customers who apply for it, and tell businesses to stick it

    • Looks like they’re not even providing that…

      • Haha lol yeah
        Better off being a new prepaid customer

  • +3

    Avoid Optus, Amaysim, Coles mobile and problem solved.

  • +1

    Zero $$ compo says CEO. Tell her your feelings

    ceomailbox/at/optus.com.au

    Plus sign 61 2 8082 7800 (Direct)

    • What do you want? 35c credit off your next bill?

      • +1

        No, just a front row seat to watch loyal customers get diddly, cos they're too jelly spined to step up and get justice. Apathy is an endless resource for companies like Optus.Next customer please…
        Did you ever consider that putting direct pressure in large numbers on an incompetent muppet might result in positive change?

        Didn't think so

        EDIT If nothing else sml business should be arcing up, if not a class action. Hopefully govt will expose any cover ups by these numptys
        https://www.abc.net.au/news/2023-11-09/businesses-count-the-…

    • +1

      You have to remember this is the same type of person who pays themselves millions when they have ZERO skills except talking bullshit.

      If any ceo was honest and paid themselves and others according to the quality and efforts ALL ceos would be evicted for contributing nothing to their companies.

      • +1

        She gets and will get a performance bonus despite 2 gigantic inexcusable FUs

        How does 200GB help the hospital mayhem and lack of 000 access for a full day?
        The fallout from that has not even been accounted for yet, or apologised for. Someone will have suffered severely because of this avoidable outage (which is thus far COMPLETELY covered up) , and I hope they can and o sue Optus CEO to the wall.

        • +1

          pro: She gets and will get a performance bonus despite 2 gigantic inexcusable FUs

          cow: Her type never cared at all. get it thru your skull.

          Corporate leaders have always been frauds, the fact she collects more than a cleaner for doing nothing of any value proves my point. How someone like her can claim 50x the cleaner at Optus while not fraud is shameful because deep down theres absolutely nothing of value that she can actually hnoenstly say she contributes towards.

          pro: How does 200GB help the hospital mayhem and lack of 000 access for a full day?

          cow:
          The reason Optus offered 200GB is because it costs them basically nothing.

          A large percentage of their customers are businesses, they dont even want more gigs.

          • Whats a EFTPOS machine going to do with 200GB ?
          • Whats a granny or grandpa going to do with 200GB ?

          Most people will just ignore the 200gb becaus elife goes on and they have better things to do than use up 200gb.

          NOTHING.

          Ceos only know one thing - bullshit, and thats why you get this absurd nonsense compensation.

  • Flopt-us

  • Since the optus down time all the spam calls and text start coming through, they say not cyber attack we will see i guess

    • I would say though, I bet no one got any scam calls yesterday morning if you’re on Optus. That’s about the only positive

  • Never been on Optus, only vodaphone, three network big brother, and Telstra.

    Dam you all vote with your beryjyklian wallet with pride, luckily the NSW health minister and Dan Andrews supports you all.

    • -1

      At least they’re not permanently in the Penalty Box like you are (and deservedly so)

  • +1

    seems like optus are offering 200GB free data to its customers

    https://www.abc.net.au/news/2023-11-09/optus-offers-customer…

    • +1

      Offered dog$h!t last time.
      Don't you people join (or stay with them thinking 200 gb free data is good enough)

      Hacktus needs to actually go burst or sell out its company to another company

      • You wish

        • We all wish, they’ve been so terrible. And offering extra data like it has any meaning, what a joke

          • @cloudy: The majority will roll over and suck it up like it was a gift.

    • And unlimited data every weekend till the end of the year for prepaid

      • +2

        hahaha
        And the servers (the dodgy hacked/ bandaided/ third hand / oversubscribed) will crash as ppl go sick streaming.

        • Yup then there will be more complaints lol

        • The reply from bayaboy proves my point why they offered this "compensation".

          naturally it doesnt fool everyone but there are a lot of simpletons who will be happy.

  • +4

    I just noticed on their website bottom of the page it says -

    Why choose Optus
    Network and experience you can depend on

    • OK, there are 2 easily explainable reasons for this:
      1) "Puffery": Puffery in advertising refers to exaggerated or hyperbolic statements that are not meant to be taken literally. It's a legal concept that acknowledges that consumers don't always take advertising claims at face value and that some level of exaggeration is expected.

      For example, Optus claiming "Network and experience you can depend on" is so far from the truth, exaggerated over-the-top that a reasonable person wouldn't consider them as factual claims. Results: Grab attention without getting into legal trouble for false advertising.

      2) Trademarking the term: "Network and experience you can depend on" might be in the process of being trademarked by Optus.

  • Thanks Gladys

  • +3

    LOL
    Optus CEO says here's 200GB to sell your principles, but if you take it, don't coplain when it happens again.This is how cheap our dignity has become, and how spineless CEOs are. Self preservation spending other peoples money. She's so far out of her league she'd fail on a paper round.
    Some glass ceiling repair job

    • All CEOs are the same.

      THey are the least qualified people in the companies they lead.

      She just like Alan Joyce probably couldnt even get a job at Optus or Qantas as a cleaner let alone any other position, and yet we have the Australia media like smh.com.au constantly glamourising CEOs like they are gods.

  • Honestly best telecommunication combo

    Boost Mobile for Mobile, Leaptel or Superloop for NBN and be done, And should all fail Kogan Mobile esim. this is your fail safe plan.

  • Can’t afford full Telstra and vodaphone is shit. Don’t really have any options in this country. Same goes for banks, insurance and super markets.

    Edit: forgot qantas. They would be loving this news, should send Optus a big cheque for getting the spotlight off them.

    • +4

      Boost mobile is full Telstra … usually at cheaper price :)

  • Does anyone know who long the data going to stay? Just till the end of the year? Or for the life of the plan?

  • +1

    Anyone manage to get any compensation? First level I got was $10 discount for the next 12 months. I could easily renew my contract every 6 months if i wanted that.

    • nice ! 10 off from which plan? I wonder if I can get it off my 15 pm :)

      • +1

        I'm on optus nbn broadband $99 pm plan.

  • So what? Gerry Harvey has missed a payment.

  • LOL… old mate Gerry Harvey is running a radio ad with a recording of himself personally giving his support to Optus.

    If that's the best that Optus could rally, that says a lot.

    • i wonder what kickbacks he getting from floptus

  • Amaysim:
    "To show our gratitude for your patience during the recent outage, in the next two weeks we'll be giving you 60GB bonus data to use until 31/12/23. There's nothing you need to do other than stay on your current plan."

    I have 130GB data expiring in two weeks (only 50GB used in 12 months).

    They all think it's about data rather than reliability.

  • Got 25gb from Coles mobile. But expiring in a few weeks haha

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