Petition for Heritage Bank to Unblock Coles Prepaid Mastercards

SydOzber on 28/12/2023 - 17:44
Last edited 28/12/2023 - 19:14 by 1 other user

Hi all, Same as last year - Heritage/InComm have blocked the usage of Coles Mastercard at ATO which is against the terms and conditions as per the product at the time of purchase.

Response from Heritage Bank Nov-22 after the change petition was raised and multiple emails were sent

I have created a new petition and request the members to please support by
(a) Signing the change petition
(b) Email to Heritage and AFCA -

To: [email protected]; [email protected]
Subject: Unblock merchants to use Coles Prepaid Master Cards

Hi Heritage Bank/AFCA,

Request you to please consider this change petition and take necessary action at the earliest.

Financial Heritage Bank Prepaid Credit/Debit Card

Related Stores

Heritage Bank
Heritage Bank

Comments

  • JimmyF on 28/12/2023 - 18:09
    +5

    Same as last year

    LOL so you didn't learn from last time?

    • SydOzber on 28/12/2023 - 18:10
      +1

      They have unblocked it to meet the terms.
      I'd say Heritage Bank didn't learn from last time.

      • JimmyF on 28/12/2023 - 19:14
        +3

        Seems like the old saying….. fool me once, shame on you; fool me twice, shame on me

  • Mechz on 28/12/2023 - 18:16

    Sounds like convenient way to launder money.

  • SmiTTy on 28/12/2023 - 18:21
    -1

    Petition Link in (a) is wrong(old one which is already marked victory)

    Second link is correct

    (petition signed)

    BTW… Maybe u should just consider using zip pay to pay the ato

    • SydOzber on 28/12/2023 - 18:23
      -1

      oops my bad. Thanks for calling it out. Updated the post.

  • Yola on 28/12/2023 - 19:19

    Thank you for doing this. Signed.

  • BoltThrower on 28/12/2023 - 20:05

    Signed

  • greenie on 28/12/2023 - 20:52

    Signed and emailed. I will also lodge a complaint with AFCA. Thanks for doing this!

  • bloomer on 28/12/2023 - 21:17

    Signed

  • JIMB0 on 28/12/2023 - 21:55
    +1

    Are you certain the ATO didn't just block all prepaid cards?

    • SydOzber on 29/12/2023 - 00:12

      I don't think so. The error message would have been different if that was the case

  • singingwolf on 28/12/2023 - 22:22
    +1

    They have blocked a whole bunch of their cards from being tokenised which is a requirement under PCI rules. This includes Vanilla prepaid cards. It's caused no end of issues for my team who bought them for testing and now can't use them. Curse you Heritage Bank.

  • Borg on 29/12/2023 - 00:09

    Doesn't the ATO charge cr/card fees if paying using a card?

  • eddie.s23 on 29/12/2023 - 01:02

    Signed and emailed.

  • doczoid on 29/12/2023 - 06:24
    +1

    Why are you emailing to AFCA? This is a waste of their time, they can’t do anything until you’ve gone through the bank’s IDR process

  • Trekky on 29/12/2023 - 08:47

    Signed for you!

  • TromboneDog on 29/12/2023 - 12:41

    I dont really understand - why do you need to use this prepaid Mastercard with BUPA and the tax office?

    • Yola on 29/12/2023 - 17:39
      +3

      So you can get a discount, collect CC points and meet CC spend requirements when churning.

  • Aerith-Waifu on 31/12/2023 - 17:52
    Merged from Party over for Paying ATO Using Coles Prepaid Mastercard?

    Looks like party is over to pay ATO with Coles Prepaid Mastercard?

    I have not paid anything since last year and when I tried 3 different cards none of them are been accepted.

    Anyone else have luck?

    • Dmd on 31/12/2023 - 18:31
      +2

      I wish more of these came out again. Good for electricity bills :)

    • Muzeeb on 31/12/2023 - 18:32
      -2

      Good timing considering your 90% commission drop next week.

      • Aerith-Waifu on 31/12/2023 - 19:27
        -4

        So my misfortune somehow gives you the high?! Well Karma is a b**ch and you never know what might come behind and bite your ass in the new year

        • Muzeeb on 31/12/2023 - 19:33
          +1

          No. I'm suggesting that you probably won't need to pay as much tax next year so the prepaid MasterCard issue is probably a non event.

          • Aerith-Waifu on 31/12/2023 - 19:42
            -1

            @Muzeeb: Not how I interpreted it.

            • Muzeeb on 31/12/2023 - 19:51
              +1

              @Aerith-Waifu: That makes sense. It was very ambiguous.

              In 4 hours there will be no ambiguity when my NYE resolution kicks in.

            • elgrande on 31/12/2023 - 20:16

              @Aerith-Waifu: Maybe you need to catch up on some of your favourite hobby..

      • Mechz on 31/12/2023 - 21:32
        +2

        We still appreciate you Muzeeb. Happy 24!

    • netjock on 31/12/2023 - 20:05
      +3

      Have you tried iTune gift vouchers?

      • JIMB0 on 01/01/2024 - 10:28

        There's a limit of 10 per day.

    • mrvaluepack on 01/01/2024 - 00:48

      I tried it and they all worked so not sure what you're on about.

      • Aerith-Waifu on 01/01/2024 - 02:59

        how long ago did you try it? today?

  • Sye on 01/01/2024 - 20:09

    Just tried to use Coles Prepaid Mastercard on Banggood and it's been declined.

  • maverick1 on 10/01/2024 - 15:07
    +2

    Incomm got sued in the US over drained GC's…
    https://www.sfcityattorney.org/2023/11/20/city-attorney-sues…

  • geshc on 16/01/2024 - 19:37

    They've replied saying it's now unblocked. Anyone try for ATO again?

    • chrometophobic on 16/01/2024 - 19:49

      Did you write to them? Do have a transcript of the email and response that you could share please?

  • chrometophobic on 16/01/2024 - 19:49

    I might try tomorrow

  • ragnaboy2010 on 16/01/2024 - 20:31
    +1

    Just tried with two cards and they're still being declined.

    • dfadkxk09 on 16/01/2024 - 21:48

      Thanks, did you try physical or digital cards?

  • nanny0tt on 16/01/2024 - 23:28

    Just tried with physical card and still declined

    • SydOzber on 17/01/2024 - 04:02
      +3

      Received email from heritage saying income has unblocked the merchants. Haven’t tried it myself yet

      • nanny0tt on 17/01/2024 - 09:30
        +1

        yea but just tried again and still declined

  • maverick1 on 17/01/2024 - 10:35

    Contact your card issuer. We were unable to process your payment.

  • SydOzber on 17/01/2024 - 12:05
    +1

    Let’s all reply back to heritage to get ATO unblocked by incomm

  • maverick1 on 17/01/2024 - 13:18

    the reply I got..Incomm have advised that the blocks they placed on the merchants has been removed however merchants may decide not to accept the cards.

    • SydOzber on 17/01/2024 - 16:14

      It’s the same response they sent out to everyone

  • chrometophobic on 18/01/2024 - 08:25

    Why did Incomm block ATO as a merchant in the first place? Is that illegal? How to know if Incomm has removed the block? Is that a lie? Has ATO blocked the card?

    • SydOzber on 18/01/2024 - 08:34

      We can get answers to those only if we reply back to Heritage and put pressure on them.

  • nanny0tt on 18/01/2024 - 11:37
    +4

    Just tried and its accepted!!! thanks op and everyone else

    • maverick1 on 18/01/2024 - 12:02
      +1

      wohoo!!!It is working..

    • awesomedude on 18/01/2024 - 12:42
      +1

      Thanks for posting. Working for me as well. Thanks to @SydOzber for leading the charge.

    • mrvaluepack on 24/01/2024 - 11:47

      Tried & accepted where? ATO?

  • T-man on 19/01/2024 - 08:58

    The best course of action is to stop buying and using these cards. I can't believe we have to beg them to use our own money.

  • JIMB0 on 22/01/2024 - 10:42

    These are also blocked at Woolworths from buying other gift cards. Can we start a petition for that as well. I'm sure I'm not the only1 to have this issue. We should get Activ.

    • SydOzber on 22/01/2024 - 11:35

      Is it just you can’t buy other gift cards or anything from woollies?
      Woollies might be blocking it and not incomm

      • JIMB0 on 22/01/2024 - 12:39

        It's blocked on Woolworths end. Comes up as "item not allowed" as soon as swiping the card.

        • Feeblely on 22/01/2024 - 12:56

          How do you swipe? Isnt this a digital card?

  • baozi on 25/01/2024 - 22:03

    Thanks SydOzber

  • R n b on 25/01/2024 - 22:07

    Looks like they unblocked ATO and unrestricted Woolies using more than 3 cards in same time.

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