Simple story…I hope…
Wife wants to buy a new phone. She is looking a the Samsung A34…Seems like a good phone..
Most places have the phone at $599…Kogan has it at $391. Same phone, but Kogan has it listed as an International Version….obviously a grey import!
Should I go with Kogan? What are the risks if any?
"I have yet to have a mobile phone fail under warranty,"
you must be new here.
"I have yet to have a mobile phone fail under warranty,"
you must be new here.
you must be lucky here.
Never Trust Kogan
So many bad episodes with them.
buy once cry once
ACL enforceable on AU stock if you need a warranty claim
Plus that particular phone has gone on sale just about once a month. https://www.ozbargain.com.au/product/samsung-galaxy-a34
HODL as we're probably due for one/new samsung models come later this month
Not sure if this interests you, but if you are willing to spend $499 the higher tier Galaxy A54 is $499 outright direct from Telstra.
And so is the Google Pixel 7
If you're trying to stick with a sub $400 budget, the Motorola G84 5G is a mid-ranger phone that only came out 4 to 5 months ago and it's priced at $374 on eBay.
WOW….thank you for the find. I didnt notice that one. Really need to look at that deal.
Gray import == NO Australian Consumer Law guarantees.
Gray import == NO Australian Consumer Law guarantees.
If it is purchased from an Australian retailer, it is covered by Australian Consumer Law guarantee.
Kogan.com .. doesnt sound Australian since it's missing au
Gray import = second hand
Gray import = 50 shades
Grey Imports: Risks???
Only one choice of colour.
What are the risks if any?
Perhaps $391 after 12 months.
I will NEVER buy another Grey Import when it cones to electronics.
I will pay the extra to have Australian Consumer Law back up IF it’s required.
But that’s just me…🤷♂️🤷♂️
I will NEVER buy another Grey Import when it cones to electronics.
I will pay the extra to have Australian Consumer Law back up IF it’s required.
But that’s just me…🤷♂️🤷♂️
If it is purchased from an Australian retailer, it is covered by Australian Consumer Law guarantee.
@CurlCurl
If it is purchased from an Australian retailer, it is covered by Australian Consumer Law guarantee.
It doesn't matter how many times you say this people will still ignore it if it suits their narrative.
so you keep on saying. Go claim warranty when needed and see how that works our for you, especially for a $390 phone
The only time I had a problem with a phone, the phone was an HTC that I purchased overseas, and I sent the phone to HTC in Germany for repair (10 years ago).
In your cause, not a big issue, particularly considering it's not really a big investment as a $391 phone. I wouldn't buy a second hand or refurbished phone, but I could buy an international model if compatible to Australian network. Purchased an Xperia from HK in the past, all compatible, no issues.
The problem is more about buying from dodgy third part sellers through DickSmith, Catch, Kogan, but there are Consumer Laws to give you some protection.
Nothing wrong with Grey imports, I've been using them for 8 years over 3 phones and like any phone no issues.
Also Credit card protection benefits are there for good reason. So make up your own mind.
Most places have the phone at $599…Kogan has it at $391.
Well at ~2/3 of the price, you're basically betting that, on average, less than 33% of phones will fail within the warranty period. Given that 33%+ of devices failing within the warranty period would bankrupt any manufacturer / retailer, I think the odds are on your side for this one.
Ultimately, if you take the emotional argument out of it, warranties are never worth very much because, on average, very few consumer electronics devices fail within the warranty period, and certainly not worth paying 50% more for (~$600 vs. $400).
For something that has like a 5 or 10 year warranty (e.g. fridges, washing machines, air conditioners…etc.), obviously that's different, but I've never claimed warranty on any small electronics device. Either it's DoA and I get a replacement, or it just works fine until I either break or replace it.
Not worth it.
Bought Samsung 980 SSD on amazon.com, was busted. Amazon.com refused repairs said I need to send to manufacturer. Samsung Australia checks SSN and tells you to bugger off. You have to send it to Samsung Memory in USA, they will check and replace it, then you need to pay for insured postage back.
It cost me around $150 and 8 weeks to get it sorted.
Save yourself the hassle go buy a phone locally for $200 to $300 dollars but i suppose i mostly use my phone as a phone.
There are tons of brand new sealed Samsung A34 from Vodafone floating on the Marketplace.
No warranty from Samsung Australia, possibly a different suite of software preinstalled.
"This product is sold by a third-party seller and they are responsible for their product, the content of their listing and any exchanges of return of their product."
It's not even Kogan selling it, just some random person on the internet. I have yet to have a mobile phone fail under warranty, but you'd have to assume your right to get something repaired after a couple of months is very low.