I Haven't Received Toll Notices and Haven't Paid for Any and Had No E-Tag

metrobargains on 25/03/2024 - 10:34
Last edited 25/03/2024 - 11:01 by 1 other user

Hi OzBargain, keen to get your thoughts on this.

I purchased a used car in December 2023 and I am fairly certain I remember linking the rego to my RMS Etoll Account.

I went to check statement and the account went into negative and got suspended (which has since been rectified), but there is no record of payments on any tolls. I have checked all websites to search for toll notice and nothing is coming up for my rego.

I called Service NSW to get the toll account reinstated and asked the staff member what he thinks and his response was basically "just be happy" that I haven't received notices.

Additional info;
- Basically used every toll road numerous times in the last 3 months (this would be $100's and $100's worth of tolls
- Lots of the tolls have been above 5 weeks ago which is the advised processing time before notices are seen on the websites
- I have not received and notices in the mail and have not changed my address in many years
- Rego was not linked to previous owner's toll account

When I was 18 I racked up a bit of a toll debt and don't want to repeat that!

Thanks in advance for your help.

Automotive Toll Road

Related Stores

Transport for NSW
Transport for NSW

Comments

  • JimmyF on 25/03/2024 - 10:45
    +6

    I Haven't Received Toll Notices and Haven't Paid for Any and Had No E-Tag

    I'm guessing the car is assigned to someone elses account. Most like the seller of the car hasn't removed it yet.

    • metrobargains on 25/03/2024 - 11:06

      That was my initial thought, but in the past when I purchased a different car I couldn't add the rego to my account as the previous owner still had it linked to theirs. This one isn't that case.

      • JimmyF on 25/03/2024 - 12:03
        +2

        It is possible it is assigned to a different toll company? Not sure about NSW, but in VIC we have two companies you can use.

  • pharkurnell on 25/03/2024 - 11:01

    When I was 18 I racked up a bit of a toll debt and don't want to repeat that!

    Then I'd ring back again, and send email to find out whats going on. Im sure they can search for the rego # and tell you whats going on

  • Muzeeb on 25/03/2024 - 11:01
    +5

    I am fairly certain I remember linking the rego to my RMS Etoll Account.

    I'm guessing you didn't.

  • CyberMurning on 25/03/2024 - 12:47
    +1

    you will pay on your next life

  • Fredfloresjr on 25/03/2024 - 12:56
    +4

    Don't worry, someone is paying it for you. Like the most of us working hard, we are paying those who doesn't want to work.

  • Sye on 25/03/2024 - 13:12
    +5

    With this one simple trick you can travel on toll roads for free.

  • jv on 25/03/2024 - 13:15
    -3

    Thanks for letting us know.

    Did you have any questions? or just wanted to get it off your chest?

  • SmiTTy on 25/03/2024 - 13:29

    It's based on tag right? So just get your new or reinstated etag and make sure it's fixed to your windscreen when you drive.

    There's a $60 cap per week now (up to $340) so at least if you need to back pay from 1 Jan it won't be too bad.

  • Caped Baldy on 25/03/2024 - 13:52
    +2

    Put some money away in case it comes back to bite you in the ass.

    Btw, I could have sworn there was a reddit post where someone sold their car and the new owner managed to rack up thousands in tolls that they were paid by the original owner.

  • Muffinman01 on 25/03/2024 - 16:50
    +2

    Maybe your mail is going to the OP here

    • Muzeeb on 25/03/2024 - 17:12
      +2

      @Jimothy Wongingtons, like myself, didn't need to click on the link to know the thread.

  • soan papdi on 25/03/2024 - 20:28

    I called Service NSW to get the toll account reinstated

    You're being honest. Best to have it in writing by emailing them the question and also mentioning when you called and from what number, so they cannot blame you for trying to avoid payments. Find an email on their website. Do this multiple times, like every 1-2 weeks.

    Also see https://www.nsw.gov.au/driving-boating-and-transport/tolling…

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