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Pandemonium Rocks Music Festival Ticket Holder Compensation: Claim a $70 Voucher, Hoodie, Free Ticket or $70 Refund

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Pandemonium Rocks Music Festival Ticket Holder Compensation: Claim a $70 Voucher, Hoodie, Free Ticket or $70 Refund
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Be careful on 09/04/2024 - 11:40 docs.google.com (223 clicks)
Last edited 09/04/2024 - 12:31 by 1 other user

Just letting existing ticket holders that there is a small amount on compensation available due to the removal of key bands in the lineup.

This is for the pandemonium rocks festival on in various states in a few weeks.

Note that by accepting the deal above u may relinquish your right to a full refund under accc consumer law.

This may help some ticket holders who may not have heard about the compensation.

If you want a full refund you probably need to email the event/ oztix and then call your bank for a chargeback as full refunds should be available when headliners are cancelled ( placebo and deep purple).

Here is a link to the accc form too https://www.accc.gov.au/about-us/contact-us/report-a-consume…

Need to apply by Friday it says.

Link to event https://www.pandemonium.rocks/

The whole festival has been a mess but looks like it’s still going ahead with Blondie Alice cooper etc.

Lot of hate for promoter Andrew McManus on the fb and reddit groups.

Entertainment Hoodie Refund Store Credit

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Pandemonium Rocks Music Festival
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Comments

  • The Judge on 09/04/2024 - 11:54
    +8

    This isn't a deal, it's a PSA. Better off in the forums?

    • Be careful on 09/04/2024 - 12:29

      It’s a deal if you have already bought a ticket. If u don’t accept the deal u get nothing..unless u seek full refund

      • Mike Nolan on 09/04/2024 - 13:02
        +4

        Getting a refund for a product being different to advertised is absolutely not a deal lmao

      • pakkapie on 09/04/2024 - 13:02
        +1

        You automatically get a companion ticket if you do nothing, so you don't get nothing for not acting.

        • Be careful on 09/04/2024 - 23:16

          An extra ticket isn’t much use if you don’t know about it or miss the email us it?

  • Jay80Lives on 09/04/2024 - 13:40

    Unfortunately I got a two for one ticket so apparently I'm not eligible for a refund

    • TheDukeOfNukem on 09/04/2024 - 17:07

      Ditto. believe I'm yelling at them all week.

      Thank (profanity) for Blondie, Alice, and Wolfmother. Defo bummed about deep purple and even dead Kennedy's but I seem to be the only person who didn't give a (profanity) about placebo, so really for me, I'll miss deep purple and otherwise carry on business as usual

      But gimme my money back you (profanity)

      • Be careful on 09/04/2024 - 23:17

        They send out the email to u even if you got 2-1 but it is unclear if it counts as a promo discount.

  • bennybaubles on 09/04/2024 - 16:29
    +4

    McManus is notorious for sucking people in with certain bands and not delivering.

  • krushgroove on 09/04/2024 - 22:38

    LOL - Website blocked due to phishing
    Website Blocked: www.pandemonium.rocks
    v2.6.17 | Phishing: 2.0.202404091208
    Malwarebytes Browser Guard blocked this page because it may contain malicious activity.

  • Lovemybargains on 10/04/2024 - 08:54

    Yeah, Im trying to get a refund through lodging a dispute with my credit card company on the basis that the product was not as described.

  • Lovemybargains on 10/04/2024 - 09:19
    Merged from Pandemonium Festival Line up Halved, but No Offer of a Refund by The Promoters

    The Pandemonium Rocks festival will no longer feature acts such as Deep Purple, Placebo, and Dead Kennedys.
    The festival has shrunk to a single-stage event and two of its venues have changed following media reports it would be cancelled altogether.​
    Festival boss Andrew McManus says ticketholders will most likely be eligible for a $70 refund or a free ticket to the event.
    What the reduced lineup look like:
    OUT
    * Placebo
    * Deep Purple
    * Dead Kennedys
    * Gang Of Four
    * Gyroscope
    * Petch

    IN
    * Blondie
    * Alice Cooper
    * The Psychedelic Furs
    * Wolfmother
    * Cosmic Psychos
    * Wheatus
    * Palaye Royale

    Essentially we are getting half of what we have paid for, and in my opinion we are left with sub par acts. I'm sorry but if I wanted to listen to a 78 year old lady squeal, I'd spend the day with my Mum.

    I have requested a refund from OzTix and the promoters, I am thinking about approaching the ACCC and my credit card company to see if they can assist in getting a refund.

    Any other suggestions?

    • Sleeqb7 on 10/04/2024 - 09:25
      +1

      Placebo was the only reason I would have considered going. Damn shame.

      It does feel like you were sold a ticket on one premise and then another was delivered. You should be able to argue that you bought a ticket specifically for an act that is no longer on the bill and thus get a refund.

    • Pikaloo on 10/04/2024 - 09:35
      +1

      https://consumer.gov.au/consumers-and-acl/tips/music-festiva…

      Their facebook page is full of people complaining: https://www.facebook.com/pandemoniumrocks

      • Lovemybargains on 10/04/2024 - 10:14
        +3

        Thanks @Pikaloo,

        I've just sent this email, hopefully I'll get a response. Also checking with my bank to see if there is any recourse.

        Dear Pandemonium promoter,

        I am writing to follow up on a recent request for a refund made through the chat feature on the Apex website.

        As per Australian Consumer Law ACCC Link, consumers are entitled to a refund when an event organiser chooses to cancel an event or makes a major change to it. In light of this, I formally request a refund of $260.00 for the event in question.

        I kindly request that you provide me with a suitable response before the close of business on April 12, 2024. If I do not receive a satisfactory resolution by that date, I will be left with no choice but to escalate this matter further with the Australian Competition and Consumer Commission (ACCC).

        Thank you for your attention to this matter, and I look forward to your prompt response.

        Best regards,

        • ThithLord on 10/04/2024 - 11:31
          +1

          You best keep us updated. Good luck, eff those promoters.

    • KaTst3R on 10/04/2024 - 09:36
      +1

      "You are such a Dirtbag for calling us sub par" - Wheatus.

      • ESEMCE on 10/04/2024 - 09:46
        +1

        a 30+ year old dirtbag

    • djsweet on 10/04/2024 - 09:54

      Wolfmother always put on a good show. But yeah they've replaced an A-list line up with the B-list. Can't really justify the same ticket price.

    • Guybrush57 on 10/04/2024 - 10:09

      I thought Wolfmother broke up after Joker and the Thief?

      • Lovemybargains on 10/04/2024 - 10:18
        +1

        I thought that to but they are touring again.

        The promoters theme song "Joker and the Thief"

    • c64 on 10/04/2024 - 10:58

      my gran's attending. said she'd be more than happy to meet up with you there

      • Lovemybargains on 10/04/2024 - 11:47

        I was always going to stay away from the Blondie stage, I don't like the smell of camphor balls. Now all of the acts are on the one stage.

    • Drakesy on 10/04/2024 - 11:03

      Honestly the new lineup sounds better.

    • mapax on 10/04/2024 - 11:07

      Why did so many acts pull out? Or were they never actually confirmed but promoted?

    • c64 on 10/04/2024 - 11:23

      a bargain at $260! https://www.youtube.com/watch?v=0rWtkxiChmQ

  • blueskittles on 11/04/2024 - 11:46
    +2

    Chargeback via bank, don't give Andrew McManus a cent.
    The ToS is scummy as hell, too - says no refunds.
    https://consumer.gov.au/consumers-and-acl/tips/music-festiva…

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