Microsoft is offering existing subscribers the opportunity to downgrade to Microsoft 365 Classic plans which do not include CoPilot, which provides a saving for those who do not require CoPilot. Affected subscribers should receive an email.
Customers who subscribed to the higher cost plans after October 31, 2024, and then subsequently downgrade before 31st December will be refunded (refunds take 30 days).
The price difference is:
- Microsoft 365 Personal Classic is $109 (versus $159 with CoPilot)
- Microsoft 365 Family Classic is $139 (versus $179 with CoPilot)
If your billing is through your Microsoft account follow the directions here to downgrade.
If your billing is managed through a third-party (e.g. Apple), then you will need to contact Microsoft Support.
If you only need basic functionality and don't want to pay for Microsoft Office, then use Office Web in your Web Browser, for free.
Associated ABC News article: https://www.abc.net.au/news/2025-11-06/microsoft-to-refund-c…
Original deal description has been removed as it was overly emotive and the situation has since evolved, and given the ACCC is now involved that post has served its purpose. The original text is available in the revision history.


Thanks for letting everyone know. $^*? These bastards of companies.