Before you read the below:
Keep in mind there are waitlists and eligibility requirements before everyone contacts their local public clinic asking dental care
While it is a big read, multiple commenters have not read the requirements or clicked to the links, it is not as simple as, call clinic, get voucher.
Waitlists are as long as 3-4 years at some health services and you may be offered a clinic appointment at a Public Dental Clinic instead of an alternative arrangement detailed below
Please don't harrass the poor staff at the clinic or on the phones. It's not their fault that the Victorian public dental system is underfunded and under resources. Screaming at them does not help your situation.
Your first step is to call you local public dental clinic ideally between opening time and 10am so they can triage you, if you're in severe pain you should call as soon as they open so they can triage you, if they're over capacity and can't see you in the public dental clinic and have funding they may give you a VEDS voucher (if the health service allows it/has funding, this it not up to the front desk receptionist they're just following a policy from the health service). If you aren't in pain, they'll put you on a waiting list for treatment which could be anywhere from 12 months - 4 years depending on your region and funding, at some point they'll will either give you an appointment slot or a VGDS voucher.
Victorian Emergency Dental Scheme (VEDS):
Public Dental Clinic Clinic:
- Covers urgent issues like toothaches, infections, abscesses, broken teeth.
- Flat co-payment of $31.50 (waived in some cases).
Voucher system (Public patient in a participating private dental clinic):
- Vouchers worth up to $333 issued through public dental clinics.
- Emergency vouchers usually issued only if the public clinic can’t fit you in urgently.
- Flat co-payment of $31.50 (waived in some cases).
- Voucher valid for 1 month from issue.
- May be granted if the health service public dental clinic doesn't have capacity for an emergency appointment and hasn't run out of VEDS voucher funding
Victorian General Dental Scheme (VGDS):
Public Dental Clinic:
- $31.50 fee per visit, to a maximum of $126 for a general course of care (includes an examination and all general dental treatment- waived in some cases)
- Covers non-urgent, routine dental care (e.g. check-ups, fillings, dentures, x-rays).
Voucher system (Public patient in a participating private dental clinic):
- $31.50 fee per visit, to a maximum of $126 for a general course of care (includes an examination and all general dental treatment- waived in some cases)
- Covers non-urgent, routine dental care (e.g. check-ups, fillings, dentures, x-rays).
- Vouchers worth up to $939 issued through public dental clinics.
- Valid for 3 months once issued.
- If more treatment is needed (e.g. root canals), dentists can apply for an extension of up to $400 extra (no official documentation of this, considered on a case-by-case basis by the issuing authority or treating dentist. Sometimes this will be denied and the public dental clinic will take over care.
- Note: Root canal treatments are sometimes only funded for front teeth and first molars depending on health service policy.
- You may have priority access to care if you fall into a disadvantaged group (one of them is mental health with a letter from a case manager/social worker so if you're in dire need you could ask for a letter from somewhere like Vinnies/Salvos to advocate for care)
- Generally granted if the health service public dental clinic doesn't have capacity for a general dental appointment and hasn't run out of VGDS voucher funding
Victorian Denture Scheme (VDS):
- $76 per denture, capped at $152 for full upper and lower dentures.
- If the person has denture care needs, then they will be offered the next available appointment for denture care or placed on the priority denture waiting list.
- Generally run through Public Dental Clinics
Royal Dental Hospital Melbourne Specialist services
- Fees for specialist services (Royal Dental Hospital Melbourne only) depend on the treatment. They will not be more than $378 for a course of care.
- Royal Dental Hospital runs a separate crowns waiting list and has additional eligibility criteria. Although you can have root canal done on public dental as part of a "general course of treatment", it does not include the crowns which should be done soon after the root canals. Requires referral from your dentist.
Public dental clinics which are teaching clinics
- Completely waive the co-payment for anyone eligible for public dental if you elect for a student to complete the procedure
- If the students consider the procedures outside their ability, you will be referred to a fully accredited dentist with no waiting list and no co-payment. - A good option to consider as it also supports the training of next generation of dentists
https://www.dhsv.org.au/our-services/dental/dental-teaching-…
Eligibility
- Must be eligble for Public Dental - see here https://www.health.vic.gov.au/dental-health/access-to-victor…
- Must hold a Health Care Card, Pensioner Concession Card, or Department of Veterans’ Affairs Gold/White Card.
- Dependents listed on your card are eligible too.
- Referral through a caseworker, social worker, or special program can waive standard co-payments.
- all children aged 0–12 years
- If 2-17 years old and eligible for CDBS - https://www.dhsv.org.au/our-services/information/cdbs (seperate scheme, suprisingly not a post on it - will get to it)
How to Access
- Contact your local public dental clinic (different clinics have different funding availability so you could also phone another health service and see if they can help you).
- You may be able to get a voucher if:
- If they can’t book an emergency appointment quickly, they may offer an emergency voucher (VEDS).
- General care vouchers (VGDS) are generally slower to issue depending on funding given to the health service/demand, you're generally on a wait list.
3.Use the voucher at a participating private dentist (you should be given a list, shorter waiting times than public clinics)
- Ask the dentist to apply for an extension if your treatment exceeds the voucher value (e.g., root canal, multiple fillings, some dental clinics more familiar with this than others).
What Treatments Are Covered?
- Examinations
- Fillings
- Tooth extractions
- Scale and clean
- Root canals (often only front teeth and first molars are often covered — check with your health service policy)
- Dentures and repairs
- Emergency infection or pain management
Full detailed list of services and capped fees here:
https://www.health.vic.gov.au/sites/default/files/2024-09/st…)
List of private dentists participating: (currently only South West Healthcare and Barwon Health lists sorry, feel free to add your regions list if you get a voucher)
https://docs.google.com/document/d/1eDn8dhDlq-0iITTaQ_AytvUq…
Important Tips:
- Funding can run out — once a health service’s budget is used up, vouchers may not be available until next financial year.
- Emergency cases are prioritised over general care.
- Extensions for complex care (e.g., root canals) are possible if justified but generally easier to get funded on a VGDS voucher verses a VEDS voucher (so get on the waiting list!)
- Not all teeth are funded for full root canals — often only front teeth and first molars and often only enough funding on a VGDS voucher
- Some private dental clinics will require you book with a specific dentist for the higher cost items even with a VGDS voucher as the reimbursement rates are quite low and you're getting someone who wants to fight the good fight (e.g Root Canal, discuss beforehand making sure they understand whether you're on a VEDS or VGDS voucher)
- Stage 1 of a Root Canal - emergency pulpectomy may only be granted under a VEDS voucher but the other 2 stages (Canal Preparation and Root Canal Filling (Obturation) may be private fee since you're over the amount - some dental clinics are better then others are requesting additional funding with staff who are more acquainted with the process/have a closer relationship with health service dental personnel
- Caseworker referrals can get you a free service (no $31.50 gap payment).
- Shorter wait times at participating private clinics.
Is it for tax payers who pay 2% Medicare levy?