Cashback offers from Citi for this month just came in. Targeted as always.
CW offer: ends 01-Jun-2025
Special GC offer: ends 25-May-2025
Cashback offers from Citi for this month just came in. Targeted as always.
CW offer: ends 01-Jun-2025
Special GC offer: ends 25-May-2025
Yes I got it in an email. Actually not 100% if it's targeted but looks like similar offers in the past have been marked as targeted
afaik email offers aren’t targeted - unfortunately app offers not currently loading :(
Thought it was just me whose app wasn't loading. I find the app is pretty poor in general.
@ryefig: I just chatted with Citi on live chat and they said there were no reports of issues and to try again in a few days. So probably best if everyone contacts them to let them know it isn't working.
@hellwolf: the agents/reps don't care, more calls/chats = more money for them. they keep it quite so the work keeps rolling in :)
@hellwolf: Useless support. I signed up for Citi CC when they had Apple Pay promo but I couldn't add the card to my phone. Called them and they said wait for 2 weeks before readding, still didn't work. Called again and they said no know issue on their end (which is BS because I found someone had an issue on Whirlpool) and asked me to wait for 2 weeks again what a joke
same here. keeps loading 4ever for app offers.
I never get emails. I checked it in the app which had all of the above.
Just out of interest, are you using the app on an Android or iPhone?
like to know too, as i have issue log in on website
On Android
Ive tried iphone and android, both apps arent working for "my cashback" page =/
@Zackyis: I have the same issue. May I ask what card you have? I started to think it's the card issue not the device issue. I have a premier card
@hellwolf: Ok, yes I have tried several devices (old/new/android/ipad), none can access 'My Cashback' section, so I guess it could be the card, not so much the devices.
@AUuser: Citibank were useless when I reported it yesterday. They said no one else has reported the issue and to try again in a few days.
@hellwolf: I just chat with them online again, the person said this issue has already been raised and they are investigating and gave me an incident number for reference. So hopefully they can resolve this asap
Citi texts me these offers
I thought citi bank was acquired by NAB…
What does this have to do with anything?
I thought citi bank was acquired by NAB…
and ?
Interesting - must be targeted as I have an existing Spend $75 get $10 back that expires on 11 May.
is anyone else having issues loading the cash back offers page in the Citibank app? (iOS)
it just hangs there with the spinning wheel of death…
Yep same here. Not on IOS though I'm on Android (Pixel 6a). App is a little buggy as works for some and not for others?
app has been crazy buggy for the last few months if I'm being honest. sometimes after I log in it kicks me out of the session and I have to log in again.
yes, it was like that for few days now.
Do you need to "accept" the offer like Amex? or if you received the email, you automatically eligible?
Like others, I cannot access offers in the app. Just get the spinning circle.
Do you need to "accept" the offer like Amex? or if you received the email, you automatically eligible?
no, yes :)
Like others, I cannot access offers in the app. Just get the spinning circle.
still :(
Did you receive this in your email? - how would you know if they are targeted for this offer?