Cashback offers from Citi for this month just came in. Targeted as always.
CW offer: ends 01-Jun-2025
Special GC offer: ends 25-May-2025
$15 Cashback with $75 Spend at Chemist Warehouse, 10% Cashback ($10 Cap) at Special Gift Cards @ Citibank Rewards
170
foxes28 on 01/05/2025 - 09:05 www1.citibank.com.au (277 clicks)
Last edited 01/05/2025 - 15:03 by 2 other users
Last edited 01/05/2025 - 15:03 by 2 other users
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Yes I got it in an email. Actually not 100% if it's targeted but looks like similar offers in the past have been marked as targeted
afaik email offers aren’t targeted - unfortunately app offers not currently loading :(
Thought it was just me whose app wasn't loading. I find the app is pretty poor in general.
@ryefig: I just chatted with Citi on live chat and they said there were no reports of issues and to try again in a few days. So probably best if everyone contacts them to let them know it isn't working.
@hellwolf: the agents/reps don't care, more calls/chats = more money for them. they keep it quite so the work keeps rolling in :)
@hellwolf: Useless support. I signed up for Citi CC when they had Apple Pay promo but I couldn't add the card to my phone. Called them and they said wait for 2 weeks before readding, still didn't work. Called again and they said no know issue on their end (which is BS because I found someone had an issue on Whirlpool) and asked me to wait for 2 weeks again what a joke
same here. keeps loading 4ever for app offers.
I never get emails. I checked it in the app which had all of the above.
Just out of interest, are you using the app on an Android or iPhone?
like to know too, as i have issue log in on website
On Android
Ive tried iphone and android, both apps arent working for "my cashback" page =/
@Zackyis: I have the same issue. May I ask what card you have? I started to think it's the card issue not the device issue. I have a premier card
@hellwolf: Ok, yes I have tried several devices (old/new/android/ipad), none can access 'My Cashback' section, so I guess it could be the card, not so much the devices.
@AUuser: Citibank were useless when I reported it yesterday. They said no one else has reported the issue and to try again in a few days.
@hellwolf: I just chat with them online again, the person said this issue has already been raised and they are investigating and gave me an incident number for reference. So hopefully they can resolve this asap
Citi texts me these offers
I thought citi bank was acquired by NAB…
What does this have to do with anything?
I thought citi bank was acquired by NAB…
and ?
Interesting - must be targeted as I have an existing Spend $75 get $10 back that expires on 11 May.
is anyone else having issues loading the cash back offers page in the Citibank app? (iOS)
it just hangs there with the spinning wheel of death…
Yep same here. Not on IOS though I'm on Android (Pixel 6a). App is a little buggy as works for some and not for others?
app has been crazy buggy for the last few months if I'm being honest. sometimes after I log in it kicks me out of the session and I have to log in again.
yes, it was like that for few days now.
Good to know it's not just me!
Do you need to "accept" the offer like Amex? or if you received the email, you automatically eligible?
Like others, I cannot access offers in the app. Just get the spinning circle.
Do you need to "accept" the offer like Amex? or if you received the email, you automatically eligible?
no, yes :)
Like others, I cannot access offers in the app. Just get the spinning circle.
still :(
I didn't get a text or an email. it was a push notification from the app. I've saved a screenshot.
Only got the CW one though. Can't get into the app (still) to see if I got the Special offer.
Push notification for offers? That's news to me.
Citibank didn't strike me as being able to push out of a wet paper bag…Pushing out hot steamy turds
Citibank App is definitely the worst……can can't into the App Offer for days now.
Its been a week and the shity app still isn't working.
Received the $10 cashback.
What date was your transaction?
3/5
Me too - no credit yet.
@gadgetguy: Thanks for that. Yeah there's really no feasible way that they could identify items purchased with a prescription or not.
App not working for me. Citibank support useless.
Still can’t get into the cashback section of the app 9 days into the month
Premier card. Offers are still not showing in the app (just hangs). Received email with CW and Special GC offers. Bought a WW GC. Credit received.
Thanks for the data point. App offers still not working for me and I don't receive offer emails (can't see where to enable that in the app either), but I'll take a gamble on Special.
Gamble paid off, $10 promptly received.
Got my $15 today.
Online or in store?
I called up Citi today regarding the cashback page not loading in the app. They said they are aware of the issue and are looking into it. When they resolve it, they will send us a notification.
I have done the same 8 days ago….so let's see how long they going to resolve that
App offers appear to be working again now.
Thanks. It's working for me now too.
Thanks. No notification received.
Just flagging that special gift cards are patchy and there's effectively little support if you need it - I had a transaction hang at a retailer and it took almost $200 from my card. Trying to sort out the mess is proving WAY too hard. BUYER BEWARE
Did you receive this in your email? - how would you know if they are targeted for this offer?