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Samsung 83" OLED S90D TV $3,633.28 (after $175 Trade-in and 5% Loyalty Discount) Delivered @ Samsung Partner Portal

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Was looking for a Sony or an LG, but this popped up today and I thought worth it, even with the lack of DV and the w-oled Australia downgrades.

Samsung EPP price $3999.50 delivered.
Trade-in -$175
5% Loyalty after agent chat -$191.22 (i think it was as it's not on invoice details).

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closed Comments

  • w-oled Australia downgrades

    At this size, it's only available in WOLED, regardless of region and - until the S95F - the Samsung model.

  • How to get the access?

  • No DV at that price is odd to say the least

    • Samsung is anti DV so they're not going to support it anytime soon

  • The new 2025 TCLs are at around this same price range for this TV size. Any expert takes on those TCL MiniLEDs or this WOLED?

    • Depends. Dark or bright room viewing?

  • +3

    Fantastic price for this panel. I have the 77". everyone trashes the WOLED but at this price you're getting what's essentially a C4 minus Dolby Vision for alot less. personally I think it's very good. for those who complain with the lack of DV, remember it's more noticeable on bad panels. on excellent ones like this still is, it's not as noticeable and you'll still revert to HDR.

    might be an unpopular opinion but if your on the fence for WOLED and DV I think it's worth it at this price. if price isn't an issue seek the G5 then.

    • Pretty much my mindset.

    • +3

      WTF does dolby vision even do?

  • +2

    I’ve had both the s90d and c4. Both in 77”.
    Not much difference imo between the two with regards to picture. Only thing is, the C4’s OS is certainly nicer.
    Great price and would certainly jump on it if you were in two minds.

  • any one know how much the 55" is on this EPP site?

    • +1

      50% off.
      $3299 -> $1649.50.
      Maybe save 5% via chat ($82.50), and only $100 with trade in.

      So best possible is maybe $1467. Not sure if prices vary between portals. Don’t think so.

      • Thanks

      • There's only 55" and 83" available right?

        • For this model - that’s correct. Other models have different sizes available.

          • @ts13: Thanks, it seems 2024 models for any brand the 'normal' sized screens are all sold out now

  • its asking for employee e-mail, can anyone help me with that please?

  • damn i think the deal's over now.

    too bad i had a login.

    • The Corp Partner Portal still the same for me as I posted (3999.50).

      Are you on the EDU store, or the Corporate?

  • -1

    Oh would anyone be kind enough to share their corporate details so I can purchase the TV? This is a deal that cannot be ignored for the price, been eyeing this TV for months…

  • Price has gone back to the 50% discount still. Looks like they extended it.

  • +2

    In case anyone is still looking at this deal and considering a purchase, we wanted to share our poor experience.

    Purchased this TV through the Samsung Partner Portal. Product was delivered quickly and without issue.

    We unboxed the next day and placed the TV on the stand according to instructions, but the screen did not work at all due to a 3-4cm internal crack on screen, which was present under the exterior glass panel. This was not visible to us until TV was plugged in and switched on.

    We contacted Samsung support and explained the issue. They advised they would need to send out a technician to assess the issue. We clearly advised product was DOA and we could see a crack was under the glass panel. However, their support staff are obviously trained to only read off a script and said multiple times (excessively so) that we would be charged for the technician call out fee if it was found to be customer fault/damage. The way the script is written immediately comes off as blaming the customer for the damage, rather than trying to assess what caused the damage in good faith. Just totally unnecessary and really leaves a bad taste in your mouth. We made it very clear that we only want a replacement or refund, not a repair, as it's a major defect/DOA on a $3.6k item.

    Two third-party technicians were sent out to assess the product (Woolley Appliance Services). The technicians advised they would "not be able to repair under warranty as the product was damaged and is therefore not covered under Warranty". They again, as a Samsung representative, implied that the damage was done by us, even though there is no evidence of that being the case. Not to mention we already told Samsung we did not want a repair, only replacement/refund. We asked the technicians whether they would report it as Customer damage, as we believe that would be a mis-representation, and they said they would just report it as "damage" without any assessment of who was responsible for the damage and it was up to Samsung to determine next steps.

    We received a call from Samsung support following the visit by the technicians, where the rep advised that the technicians had assessed the damage as "Customer damage" due to "pressure" placed on the TV. The technicians deliberately mis-represented to us what they would advise in the report to Samsung. Being a third-party repair company, we suspect they are incentivised to report products as customer damage so they can be paid to repair the item. Again, the level 1 Samsung support team seems to only follow a script, and even after re-iterating to them multiple times that the product was already damaged on delivery, they repeated over and over again it would not be covered by warranty and we would need to pay for the repair. The case was escalated to a manager only after I advised we would take the matter further to Consumer Affairs Victoria.

    A manager called the following day and have luckily changed their tune and advised that they were calling about a TV that was "damaged in transit". We advised we no longer wanted the TV at all with how they have handled the issue thus far. They agreed to a full refund following pickup of the product and delivery to their depot.

    Looking online, our experience is not an isolated experience for people purchasing from Samsung directly. We would highly recommend against purchasing from the Samsung store directly. At least if you purchase from a retailer, they are more likely to provide immediate remediation for DOA products. Instead we have been given the run around by Samsung and made to feel like we have done the wrong thing. Also, their support team appears to be completely overseas-based.

    We have read multiple posts about Samsung's poor quality control and believe this to be true after this experience. Will be purchasing an LG TV instead for peace of mind (we've had our current one for over 8+ years without issue) and will never consider purchasing a Samsung TV again.

    TL;DR - Don't buy a Samsung TV, especially from the Samsung store directly.

  • My only concern is Samsung only offer 12 months warranty online. Anyone got any experience with their online warranty team post 12 months?

  • My 83-inch S90D arrived last Wednesday. I also received a first purchase discount, so my total cost was $3451. I upgraded from a 13-year-old 42-inch LG LCD. It's a great price for the TV, considering it's at least $1000 cheaper than the "runout sale price" of other retailers.
    The Q990F sound bar, which is on sale for $1099 at EPP would be a great addition to this.

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