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Ecovacs X5 Pro Ultra Robot Vacuum $740 via Sea Delivery (New User Only) @ Taobao App

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Ecovacs X5 Pro Ultra. Choose white or black water tank version.

  • choose delivery via sea (instead of air).

Ecovacs aren’t region locked at all. Unlike Roborock.

Save $1000+ off AU retail price.

Lower specc’d model from Australia (non ultra) here for $1000 more.

https://www.jbhifi.com.au/products/ecovacs-deebot-x5-pro-omn…

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closed Comments

  • +3

    Any experience if this actually works outside of China?

    I know Roborock doesn't.

    • They work fine. They aren’t region locked.

      • +4

        Actually, Ecovacs has recently started rolling out region locks, effective for machines purchased after April 15th. I’ve seen a couple of posts on Xiaohongshu, and an authorized reseller has confirmed the same.

        • Oh ok. This is news to me.

          • @Bigfellaborham: Just checked and apparently you can buy a 'router' that will let you use the app anywhere, tempted but don't know if I want to risk no refund just to try

            Was talking to the supplier for this
            https://click.world.taobao.com/_a.1s1VX 「Ecovacs X8Pro Plus Drum Live Water Floor Washing Robot Sweeping and Mopping All-In-One Machine Automatic Cleaning Household」
            Tap and open Taobao to view

            • +2

              @Jq: The sellers are all confident they are fine to be used here. My experience is that they’re right. However they would presumably say anything to make a sale…

            • @Jq:

              • got the same reply from seller that blpay extra 400 yuan for that router. So kind of confused whether it will work or not if someone has bought recently.
        • if you search more seconds in xiaohongshu, you will know ECO support team can remove the restrictions after a simple phonecall

          • @Louisbargain: I own an x5 and x8 from china. Only thing that doesnt work is the camera. Just ask the seller to setup an account for you before they ship

            X8 also is full english in the app now and voice controls

          • @Louisbargain: The unlocked ones were locked back in January when Ecovacs started testing region lock. The new ones purchased after April can’t be unlocked.

            I have one that I bought after April on sea freight, and I can report here if it gets locked.

            • @ty99234: Any report back on how your bot went from here? Was it locked? If so did you manage to get around it?

      • yea, it doesn’t have region locked. But to use the app, you must have china mobile number to registered the app

    • Last year I bought T30 pro from taobao and it works. Just need a +86 number to register. But recently some people said their newer models didn't work. I'm not very sure.

  • +2

    It says that the X5 will require the app that only can be found in their app language and the verification will be sent to chinese number. Can you confirm this wrong?

    • yes, you must have Chinese mobile number. otherwise it just runs randomly

  • Apperanlty the App is Region locked? Anyone know if its true?

  • +4

    TaoBao is great. I've had a good experience with them recently.

    Ecovacs on the other hand…

    I wrote this a year ago about the X1 Omni:

    "I have this, it was good at first, then I swear it just got dumber. It doesn't matter how many times I remap, it'll find some way to stuff up.

    I'll send it to a room to clean and it will go in, start cleaning, then somehow think it's in another room by magically going through walls and start banging in to things and eventually giving up.

    I swear it sees me and freaks out, like, "I better make myself look cool in front of the master." and stop going backwards and forwards methodically and start circling around aimlessly.

    It'll try to go somewhere and something might be in the way, instead of bumping into it once and going around, it'll just start ramming it over and over!

    Today it got itself into a virtual blocked off zone, which it's never done, and started doing doughnuts before telling me it was back at the station. Then when I tried to actually send it to the station, it just did doughnuts and couldn't figure out how to leave the blocked zone! I wanted to throw it like a discus!"

    Let me assure you, it's only gotten dumber in the past year. It stops and just rocks back and forth, it disconnects from Wi-Fi and IT CAN'T WORK WITHOUT WIFI. I'll send it to a room to clean and it'll find an object, circle around it several times and think it's fine in the room. It just decides to delete the map. It struggles to enter the dock with the mops detached. I could go on. I've factory reset it several times.

    The 2.5 year warranty is ending soon so I'm going to try to make a claim.

    • maaan i would be livid

    • This is a common occurrence with Ecovacs. They require wifi to do proper mapping. It's execution is disrupted if it looses connection. Poor form and hopeless when reaching out to CS. Piece of junk.! Avoid the headaches.

    • How would I find this on rednote?

  • I don't think bypassing the region lock is not that simple. I tired many methods and finally I am using paid DNS at last. It's Dreame tho.

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