I was told by my flatmate the Telstra internet was down however I was already at work when the messaged.
Does anyone know how to resolve the red warning light on Telstra Modems? This similar issue happened before and NBN co had to be called to resolve.
Fed up with Telstra because I was third party authority but they keep expiring that after 2 years and I have not been able to access the My telstra App to investigate the modem issue on each occasion this issue has occurred.
I was told I would have a call back tonight when the account holder flatmate will be available and we can book a technician but seriously they have my proof that I am a resident of that address, its not like I'm trying to defraud Telstra or anything.
You might be honest but others might not be - or use excuse that the person calling was not authorized to sign off on works and thus they can’t collect money without a lot of stuffing around
Maybe I’m missing something but why doesn’t the flatmate just call…