nbn 100/20 $75/M, nbn FTTP/HFC 1000/50 $85/M for 6 Months, nbn FTTP 250/100 $85/M for 6 Months (New Customers Only) @ Superloop

1940
nbn 100/20 $75/M, nbn FTTP/HFC 1000/50 $85/M for 6 Months, nbn FTTP 250/100 $85/M for 6 Months (New Customers Only) @ SuperloopAffiliate
Go to Deal
Cashback
Twix on 30/05/2025 - 12:18 superloop.com (2665 clicks)
Last edited 30/05/2025 - 13:24
This post contains affiliate links. OzBargain might earn commissions when you click through and make purchases. Please see this page for more information.

A good price for 1000/50 with local backhaul unlike the other recent deals that route your web traffic to Sydney.

nbn FTTP and HFC 1000/50 $85/M for 6 Months ($109/m ongoing).

nbn FTTP 250/100 is available without an ABN for $85/M for 6 months ($99/m ongoing).

nbn 100/20 $75/M for 6 months ($95/m ongoing - change provider after 6 months).

New customers only.

Returning customers, who have previously been with Superloop and already received a six (6) month discount promotion, will not be eligible for a new promotion for a period of twelve (12) months.

Carrier Grade Network Address Translation (CG-NAT) and Static IP address.

Superloop use CG-NAT which works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. When you turn off CG-NAT you will be able to use remote access and host online P2P games again. Leave CG-NAT turned on if you don't do any of this.

If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.

You can get Carrier Grade NAT turned off for free if needed. Call up Superloop support or use the Superloop online chat on the Superloop website (red and black icon, bottom right).

$5/month is for a static IP address (this also turns off CG-NAT).

Credit Card Surcharge
Services that are paid by Credit Card (Visa, MasterCard or American Express) incur a 1.0% transaction fee. You can pay by Direct Debit from your bank to avoid these fees.

Cancelling Your Plan
You can cancel your account at any time by giving us 30 days notice. This can be done by phone, email or live chat. If you contact us via email to process a cancellation, for security reasons, we will contact you over the phone before processing your cancellation. If you are unable to contact us over the phone, please reach out to us on live chat for assistance.

Surcharge: 0% with direct debit, 1% with card payment.

Critical Information Summary.

T&Cs.

Referral Links

Referral: random (1128)

Referrer gets 10% off for 6 months.

Internet Broadband FTTP HFC nbn

Related Stores

Superloop
Superloop

Comments

  • chichar on 30/05/2025 - 12:25
    +18

    They are increasing price of 250mbps from $95 to $105 from next month. Existing Customer.

    • Twix on 30/05/2025 - 12:27
      +20

      Change provider.

      Buddy Telco 1000/50 $99/m ongoing.
      Leaptel 1000/50 $99/m for 12 months.
      Leaptel 250/25 $89/m for 12 months.

      • marshmall0w2 on 30/05/2025 - 12:30
        -3

        Doesn't Superloop use Leaptel networks anyway?

        • Twix on 30/05/2025 - 12:31
          +10

          No however Leaptel uses Superloop as their backhaul supplier.

      • ravzter on 30/05/2025 - 12:39

        Any good providers with 4g backup on residential plans ?

        • bienvenu on 30/05/2025 - 12:45
          +2

          I found everytime our HFC was unstable that both Optus and Telstra 4G service was so degraded by all of the "4G backup" usage from my 200 closest friends that you couldn't even make a call any more. YMMV.

          • ravzter on 30/05/2025 - 12:57

            @bienvenu: we have decent 4g back up from telstra … only thing holding me back

            • TT33GFC on 30/05/2025 - 13:46

              @ravzter: Yeah likewise. On the odd occasion we have lost the NBN the Telstra 4G backup is good enough to be able to stream 4K programs. I'd love to go to another ISP, but that is holding me back.

              • botchie on 30/05/2025 - 14:03
                +1

                @TT33GFC: where do you guys live to have net drop outs - im with Lautel and last 3 years - zero issues
                not the cheapest but hard to leave them when its running perfect all the time.

                • ravzter on 30/05/2025 - 14:51

                  @botchie: withing 15kms of syd cbd - and i wfh a lot - so cant risk no internet

      • PurchaseAnxiety on 30/05/2025 - 14:15

        Worth noting too that Leaptel will be upgrading speeds on existing plans in the coming months e.g. 100/20 plan will become 500/50 @ $80 for the first 12 months.
        https://leaptel.com.au/nbn-speed-upgrades-are-coming-heres-w…

        • hen dawg on 30/05/2025 - 14:53
          +8

          That's the same for all providers

      • zorodluffy on 01/06/2025 - 11:29

        FYI everyone, im an existing customer with super loop, my 100/50 plan was going to increase to 99/mo.

        Called up 'cancel service' department, and told them im giving my 30 days notice now after receiving the price increase sms. They told me they had a new plan for 250/100 for 99 a month, i was able to negotiate down 250/100 to 89 a month for the first 12 months.

        Dont settle for less then $89/month for the first 12 months for 250/100.

    • kungfuman on 30/05/2025 - 13:34

      they do opticomm services and NBN as well.

    • EatSleepOzBargainRpt on 30/05/2025 - 14:14
      +2

      Just after they gave me a “free” eero router on a 12 month contract, they put their prices up. Sneaky buggers.

      • jamesvdm on 30/05/2025 - 15:11

        Wasn't it a 24 months contract for the free eero?

        • EatSleepOzBargainRpt on 30/05/2025 - 17:34

          Oh crap! Probably cheaper to just pay it out and switch then.

    • FrankAbagnaleJr on 30/05/2025 - 18:37

      Ask for a 2 year price guarantee, then you will get the free speed upgrade in September too.

      • GJT on 31/05/2025 - 01:34

        Could you further explain how this works. Do we ask for a 2 year price guarantee before sign up or after sign up?

        • FrankAbagnaleJr on 31/05/2025 - 07:19

          I was going to churn from them a few weeks ago, rang up to do the usually I want to leave spiel and they offered me a price lock guarantee for 24 months through the portal. It does lock me in with them for 2 years but it also means I will avoid any price increases over that period too. Given I've had no issues with their service I thought I might as well take up the offer.

  • festivus4all on 30/05/2025 - 12:33
    +29

    Didn't have problem with the service at all and its on par with Aussie BB, its just too expensive. Also these asswipes make you call to put some notice you are going to cancel and you need to give them 30 days at least. Never had such a problem cancelling with AussieBB.

    • Zimbyzim on 30/05/2025 - 12:35
      +1

      Can second this, Still waiting on a refund.

    • CheapandUsed on 30/05/2025 - 12:44
      +5

      make you call to put some notice you are going to cancel and you need to give them 30 days at least

      Super annoying, although my call with them was much easier than the call with Internode and their sales tactics of offering the slowest speed to match the 100/20 offer of Tangerine.

      Tangerine you can cancel in the account section, Spintel also seems to allow that… I think we need a wiki of the NBN providers and how you can give notice.

    • Marrk on 30/05/2025 - 12:46

      I dislike this about them, though they can be negotiable. E.g. I got the $10 off per month extended for an additional 12 months.

      • Butterfly Gocha on 30/05/2025 - 12:53
        +1

        By calling them they make you second guess and try to retain you.

        Frustrating to cancel.

        It did however make me check i had a superboost balance that I'm burning through until my contract ends and start with leaptel

        • Marrk on 30/05/2025 - 12:56
          +2

          This and no pro-rata refunds is annoying, takes me back to the Foxtel cancellation/negotiation days.

    • pyramidpirl0 on 30/05/2025 - 13:08
      +2

      yep, the biggest issue with these lot is the stupid 30 days notice for cancellation. you really need to plan around it by setting a later churn date and scheduling the cancellation for the future.

    • Hinee on 30/05/2025 - 13:19
      +4

      It's not hard getting around the 30 day notice crap. Just hammer home the fact that it is unethical to force you onto the next billing cycle for a completely arbitrary reason.

      • FiXXXeR on 30/05/2025 - 14:21

        Not just unethical - it's illegal! If you quote the law to them as you state that you won't be paying it they will yield.

        • DeToxin on 30/05/2025 - 14:31

          Really?

          I was with exetel previously before swapping to superloop and exetel wouldn't budge on the 30days notice. Luckily I was able to set the connection start date with superloop so I didn't have any double billing but exetel definitely wouldn't budge.

          They tried to tell me that NBN charges them on the same basis so if they allowed immediate disconnects they would be down $x for each departing customer - not sure if true or not.

          • FiXXXeR on 30/05/2025 - 16:55
            +1

            @DeToxin: Well that's even better when you consider that Exetel and Superloop are the same company!

            Look it might depend on how you word it. Mention the legality under Australian consumer law (that it's an invalid contact clause to charge for a service not provided) and that should be enough. Threaten to use the ombudsman if you have to. Whether it costs more for them or not with instant churning isn't your problem.

    • wycs on 30/05/2025 - 13:22
      +1

      Thought about changing because of this deal since my promo period with leaptel is over but this just puts me off. I think i'll just pay the extra and stay with leaptel, they've blown me away with the support they provide. While I haven't needed the support directly myself, an older tech illiterate family friend i put on leaptel called their support because they didn't want to bother me with the issue and I can't believe how far above and beyond the support agent went with them over the course of a week.

      • Spendmore on 30/05/2025 - 13:31
        +5

        Yeah leaptel support is gold standard.

    • quinine on 30/05/2025 - 15:01
      +7

      I won’t use this company again for that reason. There should be legislation requiring the cancellation process to be as simple as the sign-up

      • viirgon on 30/05/2025 - 21:40

        This.

  • SpeedAU on 30/05/2025 - 12:35
    +1

    notice how they trying to lock people in at those speeds now.

  • Make it so on 30/05/2025 - 12:36
    +7

    There's a lot of speed upgrades happening across the board. Leaptel will increase speeds massively in September, with 100/20 becoming 500/50.

    • OzBerghainer on 30/05/2025 - 13:04
      +22

      It's not just leaptel it's the wholesale nbn tiers, everyone will get upgraded

      • eltito on 30/05/2025 - 15:14
        +1

        aw man, makes me sad to read this cries in opticomm

        • SurprisedPanda on 31/05/2025 - 19:46

          same here, opticomm doesn't care

  • Jollystacker on 30/05/2025 - 12:39
    +11

    legit its cheaper to get the 250/100 plan than the 250/25 plan on their site

    • vodamerc on 30/05/2025 - 12:43

      Good. 250/25 is a joke in 2025. Hopefully plan dies off

      • Twix on 30/05/2025 - 12:47
        +6

        250/25 will go from September.

        Old Speed Tiers New Speed Tiers nbn Technology Type
        100/20 500/50 FTTP and HFC
        250/25 750/50 FTTP and HFC
        1000/50 1000/100 FTTP and HFC
        — 2000/100 HFC
        — 2000/200 FTTP
        — 2000/500 FTTP

        FTTP 1000/400, 500/200 and 250/100 are sticking around.

        • tqqq on 30/05/2025 - 12:51

          Whats the cost for the 2000 ones?

          • Twix on 30/05/2025 - 12:57
            +8

            @tqqq: I don't know. nbn are charging providers this much…

            2000/100 = $115.
            2000/200 = $115.
            2000/500 = $150.

            This is the before your ISP adds there charges.

          • Jollystacker on 30/05/2025 - 13:06
            +1

            @tqqq: would be minimum 20 percent markup on the nbn wholesale cost

        • ravzter on 30/05/2025 - 12:58

          what about those even slower plans like 25MBPS or 50MBPS ?

          • Twix on 30/05/2025 - 12:58

            @ravzter: 25/10 and 50/20 don't change.

        • S Baldrick on 30/05/2025 - 13:44
          +1

          Do we know what's happening to 100/40?

          • Twix on 30/05/2025 - 13:51
            +1

            @S Baldrick: 100/40 is sticking around. I reckon you will have to manually switch speed tiers.

        • kungfuman on 30/05/2025 - 14:02
          +1

          and they do Opiticomm which is all FTTP.
          they do a business plan for 145 a month which is 1000mbps download and 400mbps upload.

          • Twix on 30/05/2025 - 14:03

            @kungfuman: Those new speed tiers are for nbn FTTP. I haven't seen any news about OptiComm speed changes.

            • kungfuman on 30/05/2025 - 14:11

              @Twix: I am currently with city communications they charge me for an opticomm plan for 250mbps download and 100mbps uploads 159 bucks a month its hard to find a provider that offers the same upload speeds for 250mbps plans. I host my own cloud infra so I need to have decent uploads as well as downloads.

              • Twix on 30/05/2025 - 14:16

                @kungfuman: OptiComm 250/100.
                Leaptel $110/m for 6 months ($120/m ongoing).
                Launtel $4.70 a day and that works out to be about $141/m.

                OptiComm 500/200.
                Leaptel $130/m for 6 months ($140/m ongoing).
                Launtel $5.30 a day and that works out to be about $159/m.

                • kungfuman on 30/05/2025 - 14:25
                  +1

                  @Twix: wow I can get a 500mbps with 200mbps downloads for less than what i pay now!! thats very good pricing thanks.

  • hardya on 30/05/2025 - 12:39

    Any deals on 25/5?

    • willyroo on 30/05/2025 - 12:52
      +1

      Rare to see intro prices below Fubar's standard $49.95 pricing.

    • ciab on 30/05/2025 - 13:15
      +2

      Dodo 25/5 $44.80/mth via Whistle out for 6 months

      • DeToxin on 30/05/2025 - 14:39

        $44.8 p/m for 25/5 is daylight robbery.. I guess the fixed costs disproportionately affect the lower speed tiers

    • entropysbane on 30/05/2025 - 14:06
      +1

      Didn’t even know that speed was still offered.
      This 100/20mbps speed will jump to 500/50mbps in September if you are on FTTP or HFC.

  • ajr5k on 30/05/2025 - 12:49
    +29

    Leaving these guys next month as part of telco churn - which seems to be the new thing you need to do every 6 months to pay reasonable rates in this country on an ever-increasing number of services.

    No complaints on the internet service.

    Calling them was annoying but not the most painful thing. I was just firm and polite. Decline the offer to give you $10 off your service for the next few months if you stay unless that is something you want. The "I'll confirm this discount with my manager" thing they do is just a sales tactic to try and retain people leaving.

    I'm an advocate for the concept of "If I can sign up online, I should be able to disconnect online" and the call thing is a deliberate tactic to retain those who don't want to do that.

    • renza on 30/05/2025 - 12:54
      +5

      I was able to cancel online without contacting any humans via their AI chatbot.

      • lorikeet on 30/05/2025 - 14:33

        I tried that last time but they ended up calling me.

        • chuchu on 30/05/2025 - 15:46
          +5

          Don't answer the call and they'll cancel it automatically. Just tried it right now. Logged a request on the chatbot and they said I'll get a call. Wasn't able to answer the call. After a few minutes, got an email saying my service was cancelled. Will end 30 days from now.

          • lorikeet on 30/05/2025 - 22:02

            @chuchu: Good to know, will try that next time.

    • Jollystacker on 30/05/2025 - 13:07
      +1

      had to call to cancel ABB, guy was really angry and upset, legit didnt try to convince us to stay or offer a discount since they are overpriced in the market.

      • hardya on 30/05/2025 - 20:04

        Pictures the bald-headed founder doing a hissy-fit as revenue drops

      • zorodluffy on 01/06/2025 - 11:34

        guy was angry at me too lmao.

        He asked me where i was going, and i said im probably going to go with superloop for their value, he said 'good luck with their customer service', unprofessional

  • rooon on 30/05/2025 - 12:52
    +2

    Trying to suck customers in then continual price jacking.

    • jamesvdm on 30/05/2025 - 15:12

      Can confirm this is this MO since I joined.

  • FoxJump on 30/05/2025 - 12:57

    i'm with superloop at address X
    im moving to address Y soon

    Am i a new customer at Y ?

    • hinnataa on 30/05/2025 - 12:58
      +3

      No, but if you have spouse get in their name instead and you should be good to go.

    • Jollystacker on 30/05/2025 - 13:07
      +2

      if u transfer no, if u sign up as someone elses name in the new household, then sure

    • werdplaya58 on 30/05/2025 - 14:46

      Confirming, this will work fine if you put in your partner or family member's name

  • hinnataa on 30/05/2025 - 12:59

    TPG Fiber pricing is better?

    • Twix on 30/05/2025 - 13:01
      +2

      Not everyone has access to TPG FTTB.

      • hinnataa on 30/05/2025 - 13:02
        +1

        ah I see, make sense.

  • aaronmr on 30/05/2025 - 13:12
    +7

    I was with them for almost 2 years from a deal I'd found here, their speeds were consistent and good.

    However, it was annoying having to sit on hold every 6 months to then beg to keep the costs the same as recent deals they'd issued.

    Recently signed up to Spintel for 250/25 at the cost of the what I was paying for 100/20 with Superloop.

    If a company doesn't value my time, I wont value theirs and will not return.

    • selphie on 30/05/2025 - 14:43
      +3

      unfortunately every ISP is doing the same thing. only 6-monthly churners are ahead, subsidized by everyone else. it's a stupid system.

    • Boomer85 on 30/05/2025 - 14:45

      How was Spintel?

      • qihu on 30/05/2025 - 15:05
        +1

        spintel is good, expacially when other use your refer code, you get bounse dollor to your account and applied to your billing automatically, I always jump between superloop and spintel. Also ask superloop to match spintel price (close to spintel price) to extend my promo, recently get another 1 year promotion ( $10/mth discunt applied)

        • gtech on 30/05/2025 - 18:45

          Are you getting same speed/ping/quality with both prividers? I'm with spintel and wanted to upgrade but they would apply my loyalty discount to the new plan. Go figure!

          • qihu on 30/05/2025 - 20:51

            @gtech: They almost same quality according to my experience.

        • GPAK on 31/05/2025 - 01:27

          So everytime you have to go through 30 day notice of cancellation with Superloop? I'm on Superloop but each time I want to switch, can't be bothered going through 30 day notice hassle LOL

          • aaronmr on 31/05/2025 - 02:32
            +1

            @GPAK: This is why the make it 30 days, to take advantage of busy people…

            Wasn’t that hard for me, I just pushed my start date of Spintel out 30 days.

            • GPAK on 31/05/2025 - 03:38

              @aaronmr: Oh didn't know you could push start date out. We can do this for any provider we switch to?

              • aaronmr on 01/06/2025 - 21:18

                @GPAK: Unsure about any but with Spintel I could… I think most would be able to push it out a certain length, I’d just ask.

                Goodluck!

      • aaronmr on 31/05/2025 - 02:31

        Hey! I can only give you my opinion but 3 months in and not a single issue for me… always get 220-250mbps with no drop outs.

  • ciab on 30/05/2025 - 13:14
    -1

    Dodo 100/20 $64.80/mth via Whistle out for 6 months

    Dodo 50/20 $59.80/mth via Whistle out for 6 months

    • Wonderfool on 31/05/2025 - 07:07

      It annoys me that dodo doesn't have any plans with decent upload speed. I'm hosting VMs to be used remotely, and 20mbs up is a bottle neck.

  • kronosxmate on 30/05/2025 - 13:21

    I have also cancelled my Superloop nbn but have the eero 6+ modem received from that that I am not returning and will use with the next one, possibly Leaptel or more nbn. Are the Eero 6+ routers received from superloop locked to them or can they be used with a diff NBN provider after switching? Any advice on what needs to be done for it to work with the new service provider on new connection day?

    • Twix on 30/05/2025 - 13:36
      +4

      eero is compatible with other providers as long as it's been paid off.

      If a Customer cancels their services prior to the end of the 24 month term and does not pay the clawback fee, the Amazon eero 6+ router will be locked and will be unable to be used with any other retailer. It can be unlocked at any time by paying the outstanding clawback fee.

      • Finner on 30/05/2025 - 17:36

        Is the modem any good? Is it worth it given their higher costs? I'm an existing customer and saw that I could get one for free, but don't know if it's worth being locked in for it, I was considering jumping ship with these price increases.

        • Twix on 30/05/2025 - 17:47

          eero 6+ router is suitable for Gigabit wired speeds. eero's are routers and eero's don't work by themself if you have FTTN/FTTB.

          I'd wait for the usual Amazon $160 deal or if you swap to Leaptel they sell it for $170.

          FTTP, HFC = nbn NTD + eero router.
          FTTC = nbn NCD + eero router.
          FTTN, FTTB = VDSL2 modem bridged to the eero router.

          • Finner on 30/05/2025 - 17:59
            +1

            @Twix: That's a huge help, thanks! I'm on FTTC, but looks like I'll pass on that one.

            • Twix on 30/05/2025 - 18:06

              @Finner: All good. Have you looked at FTTP?

              Leaptel has 100/20 $69.95/m for 12 months when you swap from FTTC to FTTP. 100/20 gets boosted to 500/50 FTTP from September.

              • Finner on 30/05/2025 - 21:51

                @Twix: I'm in a strata managed apartment block so my hands are a bit tied, but I am trying. My line is limited to about 80Mbps, so 50/20 is the best I can get at the moment. Thinking of jumping to the Buddy deal and will see how things go with FTTP over the next few months.

                • Twix on 30/05/2025 - 22:06

                  @Finner: Yeah the FTTP speed boosts might make it an easier sell to strata and residents. How many apartments?

Login or Join to leave a comment
Login Join