[NSW] Westinghouse 8kg Front-Loader $250 with Top-Loader Trade-in for Eligible Pensioners/Low Income Households @ NSW Government

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To be eligible for the program you must:

  • be a resident of NSW
  • be more than 18 years old
  • hold a valid Pensioner Concession Card, Health Care Card* or Low Income Card from Centrelink or Department of Veteran Affairs
  • have an existing top-loading washing machine to exchange.

You must meet all the eligibility requirements listed above to participate in the program.
*A Commonwealth Seniors Health Card is not sufficient for this offer

Round one of the program will launch on 1 July 2025 and will close when all washing machines have been allocated for that round. Subsequent rounds will likely take place, sign up to our newsletter to stay updated.

Successful applicants will pay $250 (incl. GST) for the front load washing machine, delivery, installation, and 2-year warranty. Successful applicants will have 5 days to make payment.

How to apply
The application takes 5 to 10 minutes to complete.

Make sure you have your valid concession card handy before you apply.
If successful, your application will be approved instantly, and you will be able to place your order.

To complete your application, you will need an:
Image of your concession card to confirm it is valid and up to date.

Application process:

  • Click on the ‘Apply now’ button
  • Complete the eligibility check
  • Complete the application form
  • Submit your order.

After placing your order on this website, it will be sent to The Good Guys Commercial for processing. The Good Guys will send an SMS with a secure payment link to your mobile phone. You will have 5 days to make payment. Once payment is received The Good Guys will contact you to book in a date for delivery. You will then receive a Tax Invoice confirming the total cost of the washing machine, including delivery.

Related Stores

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Comments

  • +18

    i feel like pensioners would prefer a top loader machine less the front loader is elevated….

    • -1

      Agree but the energy and water saving trendies wouldn't like that reality.

    • +4

      I thought the same thing. My 75 yo mum needed a new washing machine and she was adamant that she'd find a top loader more accessible, so that's what she got.

      I presume front loaders must be more energy/water efficient, but if they're hard to use for a particular group then they're not a good fit for that group.

      Makes you wonder if the policy makers thought about the needs of the people they're supposedly trying to help.

      A rebate on an energy-efficient fridge would seem far more useful.

      • They’ve done the energy efficient Fridges and TV’s previously. Didn’t get full takeup.

        Front loading WM’s would only be about water savings unfortunately, not about usability.

    • Also how much space do you have between front of your washing machine and the wall?
      Our laundry space certainly would not support a front loader

      • +1

        that sounds impossible, you just need enough room to swing the door open. is your washer in the closet?

        • enough room to swing the door open
          then to crouch behind there
          then the laundry basket next to you

          Unless you want a bad back.

      • How the hell do you move in there? A regular human needs more space to move than a front loader door.

    • +1

      top loader is easy throwing clothes in, but they are going to have to dive in to pull it out.
      pull out game strong.

    • No harder for me as an old age pensioner

  • +9

    Seems like a good idea until…
    1. You realise a lot of pensioners aren’t on ozb
    2. Most pensioners would only replace something that is already broken (not preemptively)
    3. Life is hard enough as a pensioner and you’re now creating an administrative burden on them (eligibility check, application form, order, payment within x days etc etc)
    4. They have to replace their existing top loader..
    (Assumes they have one..)

    Very specific criteria… let’s see how this is abused

    • +8

      pensioners/low income earners swapping their old top loader for a brand new front loader then sells it on FBM makes profit, rebuys a cheap top loader.

    • +1

      Did any of you read past the 'Pensioners Concession Card' bit?

  • +2

    Interesting that the program has a specific model and retailer in place, rather than the usual rebate approach.

  • -4

    With Aldy offering cheap front loader machines from time to time, the savings aren't as much as one would think.

    • +2

      The retail price for this washer is $749.

      I've had that one for several years and it's a good appliance. Not sure if you can say the same about a washer bought from Aldi.

  • +1

    Why goverment replacing top loader to front loader? Is front loader use less electricity and water? But I thought they are more prone to mold?

  • -2

    A useless scheme as people rightly mentioned most elderly people would prefer the usability of a top loader over back breaking water efficiency. At least the NSW government can say they virtue signalled.

  • +9

    I know most of you live in a basement, but this isn't aimed at "old age pensioners", There are numerous pensions out there……….. Old Age pensioners are eligible, but the program is aimed at low income households with children - you know, the people that wash clothes the most………..

    The comments above just sound like a Sky "news" broadcast

    • +5

      Thanks for perfectly articulating my thoughts.

  • +1

    Of all the people who receive a pension payment of some sort in Australia, 56% are aged over 65 and 44% are under 65.
    Front loaders are more energy efficient than top loaders and generally cost more upfront too so this is a damn good deal. And a top loader goes in one spot that's it. A front loader can go on top of or underneath a dryer or benchtop or standalone so technically would take up less room. As for opening it, the door only requires up to 50cm clearance for the biggest machine so plenty of room. I actually currently have a 10kg front loader from Aldi and it hasn't missed a beat after 3 years of solid daily use. As for the specific model and retailer approach, pretty sure it was The Good Guys they used for the TV and fridge replacement scheme they had several years back which then was a choice between a handful of fridges and a couple of different TV's. I don't think Hardly Normal has the 'we take away your old washer/fridge' deal so that would definitely be a big help to pensioners, not having to try to dispose of an old heavy appliance.
    An administrative burden is anything centrelink related so this process which takes less than 5 minutes is a walk in the park in comparison. It's also likely the eligibility check only consists of what's stated above - 'are you over 18yrs of age, live in Nsw and have a pension card?' Yes?, great! So if you don't have the payment required within the time specified and/or don't have a penson card don't apply. If you don't have a shitty toploader to trade, Good Guys delivery blokes seriously aren't going to argue, they don't care - you're just another delivery to them. If anyone is that worried, get a freebie off marketplace.

  • +1

    Managed to source one. My top loader is on its last feet (unstable drum) so this is a nice upgrade. Also saves me the hassle of disposing it

  • +1

    Looks like everyone in Greenacre is getting one


    Thank you for your online order for the NSW washing Machine exchange program.

    Whilst The Good Guys Commercial aim to fulfil all orders within a timely manner, unfortunately, the Westinghouse 8kg Front Load Washer that you have ordered has had an exceptionally high take up rate in this program, and as such, we are experiencing some delays. We wish to advise that the shipment of this item is now expected to arrive over the next 4 weeks, and we will be prioritising deliveries in order of the payment received date.

    As soon as the product arrives, we will contact you via SMS or phone so your delivery can be scheduled.

    We apologise for the inconvenience, and we will update you should there be any further changes. For the most prompt response to any further questions please email the commercial team at [email protected]

    Kind regards,

    The Good Guys Commercial Team.

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