Hey all,
I bought a rather bulky item (tent) from Aliexpress, and discovered upon delivery that it was much smaller than advertised in the listing.
Raised a return case, Ali ruled in my favor, asked to ship it back to an address in NSW (PO Box).
Thing is, it's a bulky item, AusPost won't take it (it got delivered via HunterExpress) and I am looking at around $100 out of pocket cost to ship it back.
Subjectively, it doesn't seem fair needing to cover that much postage (nearly 1/3rd of the item cost) given that I am not at fault here.
Did anyone have much luck disputing Aliexpress transactions via Paypal?
Thanks heaps.
Yes did it once when Ali and oclean store on Ali were being difficult to deal with (missing parcel). PayPal stepped in and ruled in my favour. Could be harder in this case though since you did get the product