• long running

nbn FTTN/FTTC to FTTP Upgrade (Select Areas) 500/50 $69.95/M for 12 Months | FTTP/HFC 500/50 $79.95/M for 12 Months @ Leaptel

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nbn FTTN/FTTC to FTTP Upgrade (Select Areas) 500/50 $69.95/M for 12 Months | FTTP/HFC 500/50 $79.95/M for 12 Months @ Leaptel
Go to Deal
Twix on 04/08/2025 - 12:13 leaptel.com.au (6778 clicks)
Last edited 09/08/2025 - 12:33

Swap from nbn FTTN/FTTC to FTTP with a free installation and get 500/50 $69.95/Month for 12 Months ($92.95/Month Ongoing) @ Leaptel.

Available to new and existing customers upgrading to FTTP.

No contract and Australian tech support.

nbn Fibre Upgrade T&Cs.

nbn FTTP Step by Step guide.

nbn FTTP or nbn HFC 500/50 $79.95/M for 12 Months (New customers only, $92.95/Month Ongoing) @ Leaptel.

Existing nbn FTTP 100/20 customers automatically get 500/50 in September.

Existing nbn FTTP and HFC customers can swap to 500/50 today in the Leaptel portal. Your monthly cost may be higher.

IPv4 and IPv6, Carrier Grade NAT and Static IP address

IPv4 and IPv6 is enabled for new and existing customers.

New customers are put on CG-NAT and this doesn't affect most users. CG-NAT can be turned off for $0. What is CG-NAT?.

Static IP address can be purchased (optional). Using a Static IP turns off CG-NAT.

Static IPv4 = $10/month.
Static IPv4 and Static IPv6 = $10/month.
Static IPv6 = $1/month.

Leaptel FAQs.

nbn Critical Information Summary

Referral Links

Referral: random (381)

$50 credit for the referee (if they are not on a reduced pricing plan) & $50 credit for the referrer. The referee will receive a $50 credit on their third month invoice, unless they have obtained another promotion during the online application process. Once a referee has paid for their second month, the referrer will get a credit of $50 applied to their next invoice.

Internet Broadband FTTC FTTN FTTP HFC nbn

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Comments

  • Futura on 04/08/2025 - 12:30
    +14

    I love Leaptel 🐸.

    • Murkymerv on 04/08/2025 - 18:20
      +10

      I would've too , if they'd kept their price down !

      • mincemeat on 07/08/2025 - 20:58

        I know. I tried negotiating the same price and the guy was really abrupt and uninterested.

  • Erwark on 04/08/2025 - 12:32
    +12

    Switched to these guys a few months ago when my Aussie discount expired. Very happy - their routing is actually better than ABB's, so I am getting lower ping to overseas game servers.

    The 12 month discount, when compared to most other companies offering 6, seems to come out on top. They are bumping existing 100/20 FTTP customers up to 500 down later in the year (as are many ISPs).

    • jj8aus on 04/08/2025 - 12:52

      When you switched, did you have to do anything special to get a pro rata refund from ABB? Did ABB just refund the difference automatically?

      • Twix on 04/08/2025 - 13:07
        +1

        Aussie BB automatically refund you.

        • jj8aus on 04/08/2025 - 13:46
          +1

          FYI, I contacted support and they said I need to contact them to get the refund, it won’t happen automatically.

      • Erwark on 04/08/2025 - 14:28

        Honestly I scheduled it to be the exact end of the month so I couldn't tell you how pro rata worked.

    • ImpulsePie on 04/08/2025 - 12:58
      +1

      Leaptel use GSL for their international transit (as do Launtel and some others), which is known to have the best latency for international game servers. When I move ISP's these days, GSL transit is a high priority for me. Been very happy with Leaptel overall though, don't see myself moving off them any time soon (unless perhaps to Neptune, a new player in the market).

    • Skymstr on 04/08/2025 - 15:46
      +1

      FYI: Bumping 100/20 FTTP customers up to 500 will be offered by NBN actually. The RSPs are just aligning with it.

      Source: https://www.nbnco.com.au/corporate-information/about-nbn-co/…

    • Bretttick on 04/08/2025 - 16:39

      Isn't the speed increase meant to come in next month?

      • Twix on 04/08/2025 - 16:54
        +2

        That's right however some providers are doing 500/50 early.

      • Erwark on 04/08/2025 - 21:00

        Next month is later in the year.
        Honestly I lost track of the time. It was June yesterday.

        • Bretttick on 04/08/2025 - 22:50

          It wasn't, it was August 😁

          • Erwark on 05/08/2025 - 11:10

            @Bretttick: I was implying that time had flown, not being literal

            • Bretttick on 05/08/2025 - 12:57

              @Erwark: Right, got cha.

              Everyone's been so busy working like a dog just to get by. Time has been flying lately

    • cozeh on 05/08/2025 - 11:28

      Will this speed bump happen for NBN HFC too or is it just FTTP?

      • Twix on 07/08/2025 - 14:32

        Both FTTP and HFC.

  • billy_bob on 04/08/2025 - 12:32
    +34

    I wish these ISP's would stop it with new "New Customer" BS. I have been churning every 6 months to stay on the best deal. I guess they are relying on the lazy customers who can't be arsed to switch every six months.

    For me, it's 10 minutes of my time to sign up to a new ISP to save $100 or more every 6 months, it's a no brainer.

    • senectus on 04/08/2025 - 12:36
      +8

      preach it brother…

      insurance, ISP etc they all reward churn and punish brand loyalty. it (profanity) sucks.

    • aparasher on 04/08/2025 - 12:37
      +1

      Yes. I had similar arguments with Tangerine folks who were not budging and then gave me double the speed with $10 cheaper qhen I raised the ticket to disconnect service.

      • billy_bob on 04/08/2025 - 12:51
        +2

        I tried that with my last ISP and they would not budge, so I just said "goodbye, see you in 18 months after my next few churns".

    • ATTS on 04/08/2025 - 12:57
      +2

      Could you describe the churning process please?

      Also how does 30 days notice work? I think they dont do pro rata refunds ?

      Also do the new isp need to reconfigure router or do site visits?

      • billy_bob on 04/08/2025 - 13:06
        +6

        Yeah, they all have 30 days notice to cancel, so I set myself a calendar reminder 30 days before the 6 month expiry. I call my ISP to advise them I have found a better deal and I want to cancel. Then I just sign up to the best 6month deal on offer and set the activation date for 30 days later. The new ISP will send you an email when your new service is activated, and you are good to go for another 6 months. If you are on PPPoE type WAN connection, the ISP will also email you the PPPoE login details, which you need to enter in your router WAN settings. You might need to reboot the router for the new settings to kick in.

        • Danielson on 04/08/2025 - 14:45

          No they don't. Superloop and Exetel do but the likes of Buddy, ABB, Telstra, Leaptel, Launtel etc…don't.
          I've churned away from ABB, Buddy, Launtel and Leaptel in the past and have always received a pro rate refund. Unless it has now changed with the above RSPs??

          • billy_bob on 04/08/2025 - 15:20

            @Danielson: Fair enough, but I am in an Opticomm estate and pretty much all of the available ISP's require 30 days notice to cancel.

          • aparasher on 04/08/2025 - 19:51

            @Danielson: Yes. Telstra refunded me pro-rata but Tangerine asked for 30 days notice.

      • sween64 on 04/08/2025 - 13:18
        +2

        When signing up for a new ISP you can usually choose an activation date 30 days in the future.

        • billy_bob on 04/08/2025 - 13:44
          +1

          Correct, I updated my comment to clarify this.

    • get-innocuous on 04/08/2025 - 13:06
      +6

      NBN100 (soon to be 500) has a wholesale price of au$61/m. There isn’t a lot of margin to play with, so the new customer discounts only work because some people are too lazy to churn. If they got rid of them, the diligent churner would end up paying more on average.

      • billy_bob on 04/08/2025 - 13:08
        +17

        "Diligent churner" should be another OzBargain badge !

    • wid on 04/08/2025 - 13:26
      +3

      I am in the same boat as you.

      Dont go to Superloop, they require 30 days notice to leave.

      • ry34 on 04/08/2025 - 13:59

        I was with Superloop for quite some time, the speed/latency was never amazing (was on 1000/50 fttp) but felt like I was on 600mbit or less at times and it was only getting worse, so I made the switch to Leaptel.

        I was also stung with paying for an extra month due to the 30 days notice (I see it as bad as the banks making you jump through hoops to gain higher interest) ain't nobody got time for that!

    • Dauphin3 on 04/08/2025 - 14:46
      +1

      At least with Leaptel the discount period is 12 months, unlike lots of others where it's only 6 months.

      • sssbp on 05/08/2025 - 09:00
        +1

        The 12 months "new customer" is not guaranteed and is done on a case-by-case basis.

    • Chazwazza on 04/08/2025 - 15:06

      I tried churning to Exetel with Shopback deal. Up to day 8 of no internet :(

    • 02keilj on 04/08/2025 - 15:54

      I called AussieBB and got through to retention team who offered me $10/month discount for 12 months which was still $5 per month more than leaptel deal, but ABB has static IP for $5 cheaper than leaptel so worked out equal in the end. Would rather do the churn every 12 months as opposed to 6 if I can help it.

    • Futura on 04/08/2025 - 22:23
      +1

      I've been with Leaptel 🐸 for the past 3 years with an on going diacount. Each time it expires I jump on live chat and ask what they can offer before I jump ship and they always come back with something even if it's just a $5 monthly discount.

      • mincemeat on 07/08/2025 - 21:02

        How did you get them to negotiate? I got on the live chat and the guy was a total arse, one and two word answers , really abrupt, preoccupied.

  • Guybrush57 on 04/08/2025 - 12:33

    What about current FTTP customers?

    • Twix on 04/08/2025 - 12:36

      Mid September. What speed plan are you on?

      • Guybrush57 on 04/08/2025 - 12:37

        1000/50 $89 has just expired so will be $114

        • Twix on 04/08/2025 - 12:37

          That's right and you get 1000/100 if you stay on that plan.

  • ashumz on 04/08/2025 - 12:40
    +1

    I signed up for Leaptel 3 days ago after being told the 500/50 plans weren't coming until the end of sept by their live chat…………………….

    • Trishool on 04/08/2025 - 12:48

      Do they have a cool down period or if they haven't activated your service, cancel the request,

      • ashumz on 04/08/2025 - 12:51

        service went active 2 hours after sign up :( Im talking to live chat now. they conveniently cant find my live chat when i asked about it though.

        • Khunaus on 04/08/2025 - 13:06
          +2

          doesn't help now I know…..but I always screenshot every online chat I have for that very reason.

          • ashumz on 04/08/2025 - 13:11

            @Khunaus: its been escalated. will report back.

        • hoyagg957 on 05/08/2025 - 11:25

          FYI they have an option to send the transcript to your email if you click on the three little dots.

    • Delmlund on 05/08/2025 - 09:30
      +1

      You can go onto portal and just change plan to 500/50 for same price and 12 month discount. Don’t need to wait for auto swap.

      • ashumz on 08/08/2025 - 18:02

        It wasn’t giving me the new customer price.

        • ozziekhoo on 08/08/2025 - 18:24

          Yeah idk if they will honour it. We signed up 1 month ago on the $79.95 offer but it doesn't look like they are keen on giving the $69.95

    • ashumz on 08/08/2025 - 18:06

      Can report back I was approved for the new cust plan change 🥳

      • haemogoblin2 on 08/08/2025 - 21:36

        I also signed up a few days before the price change. They said they can only increase the speed from next pay cycle. Is that the case for you too?

        • ashumz on 10/08/2025 - 18:34

          Yup but I also got confirmation I was changed to the new customer pricing too

  • ChickenAdobo on 04/08/2025 - 12:41
    -2

    When the new FTTP speed boost plans coming?

    • Trishool on 04/08/2025 - 12:52
      +8

      Did you read the thread even just a little bit?

    • Twix on 04/08/2025 - 13:08
      +2

      Starting mid September for existing Leaptel customers.

  • rwt on 04/08/2025 - 12:42

    what is the difference between FTTN/FTTC and FTTP ?

    • Vavoom on 04/08/2025 - 12:45
      +6

      Google and Tangerine: The key difference between Fibre to the Curb (FTTC) and Fibre to the Premises (FTTP) lies in the extent of the fiber optic connection. FTTP uses fiber optic cable all the way to your home, while FTTC uses fiber optic only up to the curb or a nearby pit, connecting to your home via existing copper wiring. This means FTTP offers potentially faster and more reliable internet speeds as it avoids the limitations of copper

    • Twix on 04/08/2025 - 14:06
      +2

      FTTP has faster download/upload plans, most reliable, not affected by bad weather (heavy rain, storms) and has lower latency than FTTN and FTTC.

      FTTN and FTTC is going to be disconnected in the next few years in favour of FTTP.

      FTTN: homes close to the node can get 100/40, most get 50/20 and some only get 25/10 or 12/1.
      FTTC: maximum of 100/40. Most users can get 100/40 and some only get 50/20.
      FTTP: maximum of 1000/400 at any FTTP home (soon to be 2000/500).

  • Gavman on 04/08/2025 - 12:46
    +1

    Exetel is same price for HFC indefinately

    • Twix on 04/08/2025 - 12:56
      +9

      True however there are differences.

      Exetel.
      1. You can't turn off CG-NAT or purchase a Static IP address.
      2. Live chat support.
      3. Exetel push you to Superloop to get FTTN/FTTC to FTTP.

      Leaptel.
      1. You can turn off CG-NAT for $0 and purchase a Static IP address.
      2. Australian tech support.
      3. Leaptel use the GSL network for international routing.

      • Gavman on 05/08/2025 - 08:19
        +1

        Good to know but doesn’t really affect 99% of ppl. I suppose the support helps but rather have isp I don’t need to contact ever and just works than one that I have to keep contacting even if it’s Aussie I’m speaking too.

      • NigelTufnel on 05/08/2025 - 08:54

        You can't turn off CG-NAT or purchase a Static IP address.

        Is that true? I was just on Exetel prior to moving to Leaptel and I'm 95% sure I opted out of CGNAT (maybe through chat or customer service call?) because all my port forwarding worked fine in IPv4.
        Maybe a more recent change. Definitely won't be switching back to them if that's the case. Along with the annoying 30 days notice to change…

        • Twix on 05/08/2025 - 09:46

          Exetel allows existing customers on old nbn plans to turn off CG-NAT and purchase a Static IP address.

          New Exetel 500/50 One Plan customers that joined since June 30th? 2025 can't.

          Currently, Exetel does not offer the option to provide a public IPv4 address or disable CG-NAT on our broadband plans, including the Exetel One internet plan. All new broadband services are provisioned with CG-NAT by default.

          Exetel uses a dual stack setup, which means you get both IPv4 (via CG-NAT) and IPv6.

          A Static IP address is not available with these Exetel services.

          There’s no need to give us 30 days’ notice – though you’ll be charged for the rest of the billing cycle.

    • bashar20 on 04/08/2025 - 13:07
      -2

      They don't offer HFC. they push you to Leaptel

      • Twix on 04/08/2025 - 13:09
        +1

        Exetel 500/50 is available on nbn FTTP and HFC.

        • bashar20 on 04/08/2025 - 13:13
          -1

          It's not my friend couldn't join them yesterday.

          "Your connection is HFC

          Unfortunately, our internet plan is not available for this address. The good news is that our friends at Superloop offer a wide range of affordable internet plans that would suit your address."

          • Namidairo on 04/08/2025 - 13:54

            @bashar20: It's hard to tell without knowing their specific address, but if the service qualification for that address isn't allowing gigabit plans at this time, they won't be able to sign up to exetel's 500/50 plan. (Since they are just ordering a gigabit service and shaping it until next month when the actual 500 plans become available)

            Either that or a general restriction on exetel's end on ordering for that specific POI because they just don't have the link capacity at the moment to be comfortable to take on more customers.

            • bashar20 on 04/08/2025 - 21:28

              @Namidairo: They ended up going with tangerine nbn1000 plan offer then down to nbn500 on HFC without issues.

          • This Void on 04/08/2025 - 15:03

            @bashar20: I signed up a few days ago with Exetel and I'm on HFC (Sydney/Inner West).

          • Gavman on 05/08/2025 - 08:16
            +1

            @bashar20: I’m with exetel on HFC. Must be certain areas they don’t service. To generalize Exetel don’t offer HFC is wrong

      • Gavman on 05/08/2025 - 08:14

        Balony, I’m currently on HFC with exetel. Dude

    • Stealtho on 04/08/2025 - 14:18
      +2

      This, swapped from Leaptel this morning, done in 5 mins, getting 547/47.
      Over these discounts for a time.

  • sghetti on 04/08/2025 - 12:52
    +2

    This is perfect, thanks OP! In need of a FTTN to FTTP upgrade (which the address is eligible for) and this is cheaper than the current plan being used.

  • kosh52 on 04/08/2025 - 12:52

    Opticom?

    • Twix on 04/08/2025 - 13:14

      Not yet.

  • Dyl on 04/08/2025 - 12:53
    +1

    Mate $60/mo 100/20 6months
    TPG: 100/20 $64.99/mo 6 months ($60 price match Mate?)
    Moose Mobile: 100/20 $65.80/mo for 6 months
    Tangerine: 1000/50 until 16/09 then 500/50 $68.90 for 12 months for Bupa customers (6 months for others)

    All the 100/20 will upgrade to 500/50 too, as such mate or TPG price matching them is cheapest for 6 months.

    • sghetti on 04/08/2025 - 13:00

      Not all providers give the option to upgrade. This is specifically for FTTN/FTTC to FTTP upgrades. A tech will need to come to the house and run the fibre into the house as part of this.

      I checked Mate and it didn't prompt for the upgrade to occur at the address I know is eligible for an upgrade.

      • Dyl on 04/08/2025 - 13:02

        I haven't heard of providers who don't?

        • Twix on 04/08/2025 - 13:04

          Exetel don't anymore. They push you to Superloop.

          • Dyl on 04/08/2025 - 13:36
            +1

            @Twix: Aw right, superloop is the same company though

        • sghetti on 04/08/2025 - 13:04

          They might post signup. At my own address most of them used to prompt, nowadays I don't see these same prompts for addresses that require upgrading.

          Leaptel specifically prompted to upgrade, select the initial plan then post upgrade plan. Mate & TPG didn't anymore.

          Having said that, this deal is somewhat of a combo for a GREAT deal for upgrades, and a reasonable deal for ongoing plans. I'm currently on the Exetel One Plan and can't opt out of CG-NAT, but I'm also using the hibernate option quite a bit. So my bill is quite a bit lower than $80 per month.

          • Dyl on 04/08/2025 - 14:28

            @sghetti: According to Google they offer FTTP upgrades, so I assume post sign up they do.

  • b00fa on 04/08/2025 - 12:59

    Just checked my AussieBB and I'm on HFC 100/20 for $95.00

    I'm confused to see Leaptel is offering 500/50 for the same price - as I'm not sure if this is now for fibre. I don't believe I'm in a fibre area.

    @Erwark - I'm interested on your change over from Aussie - as it sounds positive!

    • Twix on 04/08/2025 - 13:03
      +1

      You can swap to nbn HFC 500/50. There is no free upgrade path from nbn HFC to FTTP.

      • b00fa on 04/08/2025 - 13:05
        +1

        Thanks for the update!

        Showing my lack of knowledge - so you're confirming that these speeds are acheivable over HFC

        Cheers

        • Benicio on 04/08/2025 - 17:55
          +1

          yes. HFC will currently do up to 1000

    • Elyxar on 04/08/2025 - 13:59
      +8

      A handy little site for checking status and availability of NBN. You can see what you can get and what your neighbours have. https://nbn.lukeprior.com/

    • Dyl on 04/08/2025 - 14:29

      100/20 changes to 500/50 next month, some providers are wearing the cost of 1000/50 to provide it early.

    • Namidairo on 04/08/2025 - 14:36

      Just checked my AussieBB and I'm on HFC 100/20 for $95.00
      I'm confused to see Leaptel is offering 500/50 for the same price - as I'm not sure if this is now for fibre. I don't believe I'm in a fibre area.

      Your plan will be going up to 500/50 on/after the 14th of September anyway. It's just the Leaptel, Exetel and others are pulling the trigger early in an attempt at a land grab, by eating the cost of a current 1000/50 plan in order to gain (and in their hopes, retain) customers.

      Basically they are eating the cost of the flat-rate AVC costing them ~$74/m for that customer instead of ~$59 for a month or two, and then downgrade them afterwards to get back their margin.

      That being said, ISP loyalty is foolish these days. If you can get a good price on promotion and you are comfortable with the service/reputation of the one you are going to, go for it.

      ABB promotions for existing customers tend to be discounts on plan upgrades, so you aren't really missing out on much if you lock-in to another provider on a 6-month promotion.

    • Erwark on 04/08/2025 - 14:37
      +1

      I was FTTP not HFC, so our situations might be different. Aussie for me was (a) getting more expensive due to expired deal (b) having poor ping to overseas games, which wasn't fixed after about a year and (c) had an issue with IPV6 on my account that they couldn't resolve.

      I couldn't fault Aussie on service or downtime, however and would still happily recommend them to less techy friends and family.

      Leaptel just has a web portal rather than an App, but honestly that's fine. Speeds are consistently above what's rated.

      • Namidairo on 04/08/2025 - 14:42

        Leaptel just has a web portal rather than an App, but honestly that's fine. Speeds are consistently above what's rated.

        To be fair the apps are basically just wrappers around the sites anyway.

        Not really any better than a bookmark for most, but useful for the older types or non tech literate to have access to the site. (Well, you get outage push notifications I guess)

        • Erwark on 04/08/2025 - 14:47
          +2

          It's not an issue at all, just a part of the experience since they tagged me and asked for mine.

          Their portal seems pretty functional. Any push notifications are emails anyway.

  • lightfoot on 04/08/2025 - 13:05

    Anyone on static IPv6? How's the experience?

    • psmedley on 09/08/2025 - 11:06

      Works just ike you'd expect it to. I have CG-NAT + Static IPv6 at one site; and Static IPv4 & Static IPv6 at a second site. Static IPv6 is free.

  • Roobarb on 04/08/2025 - 13:08

    Us regional customers still on FTTP for who knows how many more years

    • Guybrush57 on 04/08/2025 - 13:48
      +1

      That's a good thing

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