Superloop: $65 to $105 Cashback on nbn Plans for New Superloop Customers @ TopCashback AU

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Upsized cashback is back on for Superloop nbn plans at TopCashBack.

Superloop nbn Plan Cashback Amount
Lightspeed Plan (1000/50) $105
Superfast Plus Plan (250/100) $75
Superfast Plan (250/25) $75
Power Home Plan (100/40) $75
Family Plan (100/20) $70
Extra Value Plan (50/20) $65
Everyday Plan (25/10) $65

Credit to trixieb and TA for the following details.

Please note that cashback does not stack with the Superloop referral code. Confirmed with the rep TA.

TA's Tracking Tips:

  • Prior to using TopCashback, disable/remove all 3rd party plugins (AdBlock, uBlock, Pi-hole, Honey, etc), VPNs, and avoid browsers such as Brave.
  • For iOS device: Apart from ensuring you’re not using an AdBlock app for Safari, the most important one is to ensure you have ‘Prevent Cross-Site Tracking’ turned off (see here).

What will stop me getting my cashback

  • Cashback is eligible on NBN plans only (all other products or services are ineligible), and for new Superloop customers only. A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them. You must remain a Superloop customer for at least 90 days after placing your NBN order to be eligible for cashback.
  • Orders must be completed wholly online, and not negotiated via phone/chat etc.
  • Cashback is ineligible on use of any codes not approved and posted by TopCashback.
  • Cashback is ineligible on use of gift cards for payment and/or purchase of gift cards.
  • Cashback is ineligible on purchases made via the retailer's mobile app.

What else is essential

  • Customers are able to nominate a later connection date and receive cashback provided you remain a customer for at least 90 days after placing your NBN order.
  • Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, and browsers such as Brave may prevent your - order from tracking.
  • You must always return to TopCashback and click the pink cashback button through to the retailer's website for each new transaction. Ensure the TopCashback link is the last one used to visit the retailer's website prior to completing your purchase.
  • Any accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited.

Good to know

  • Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
  • If an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account.
  • To be eligible for cashback, all transactions must be completed solely & wholly online and must not be assisted/negotiated via phone/chat/email. Failure to do so will cause tracking to fail and/or have cashback declined.

Referral Links

Referral: random (4027)

Referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Related Stores

TopCashback AU
TopCashback AU
Superloop
Superloop

Comments

  • Customers are able to nominate a later connection date and receive cashback provided you remain a customer for at least 90 days after placing your NBN order.

    Can I nominate a connection date for today + 90 days and still get the cashback?

  • +8

    Bah, I'm an existing SL customer.
    Please be aware there is a 30 day notice for cancellation.

    They cleverly hid it in the Terms and Conditions - https://files.superloop.com/cis/residential/nbn/2025-05/SL_C…

    Cancelling Your Plan
    You can cancel your account at any time by giving us 30 days
    notice. This can be done by phone, email or live chat.
    If you contact us via email to process a cancellation, for security
    reasons, we will contact you over the phone before processing
    your cancellation. If you are unable to contact us over the
    phone, please reach out to us on live chat for assistance.

    • +3

      Good reminder. There should be a list somewhere of ISP's and cancellation terms/conditions. Other ISP's like Buddy and Leaptel you get a pro rata refund when you cancel after the first month, so you really need to plan ahead if you think you're going to disconnect from SL.

    • +6

      I fkn hate it when companies that force you to contact them manually to cancel a subscription. Give me a damn button.

      Do you know what happens if you were to signup somewhere else so they just take the connection? I assume you'd pay for another 30 days with Superloop and still have to contact them?

      • +4

        Yes, this happened to me with Exetel. All the advice for switching just said 'don't contact your provider we'll just switch it for you' and then Exetel charged me for another month for the cancellation period. Silly me thought 'no lock in contract' meant I didn't have to give notice. I won't be making that mistake again.

    • +2

      Live chat agent wouldn't even accept my 30 day notice last time, telling me to call up. I saw a post here saying you can cancel via AI assistant which worked.

  • What will happen to their 1000Mb plan come September upgrade?

    • +1

      1000/50 to 1000/100.

      • +1

        Ok, thanks

  • +2

    Their customer service has moved over to India FYI. Expect to be on hold for an hour, only to not quite understand what they are saying

    • and they expect 30 days notice to disconnect which i've never had with any other isp. even if you churn away they'll try and charge you an extra month for nothing.

  • Exetel is better. Although they are the same company. A lot cheaper.

    • I like about no need to churn for Exetel but it says not available for my address.

    • +1

      But no cgnat opt out and no static ip.

      • Exactly Superloop is better than Exetel wait for black Friday sale

      • -1

        Why would anyone need static IP?

  • Cancelled my service and rep offered a phoneline for free and I accepted it. Now I need to buy a phone set. Not sure if there is an adaptor that can voice over my old phone then I don't need to buy a WIFI IP phone.

    • +2

      If you want to use your existing phone(s), you need a VOIP gateway. I used to use Linksys PAP2 (but I think that product is EOL).

      Another option is to download a VOIP app on your mobile phone(s). Used to use Zoiper, but I've moved to CrazyTel so I am using CrazyPhone app.

  • When does this end? Planning to switch in November

    • Unknown. You could always order now and put in a future connection date.

      • True but let's wait til end of September to see what happens after the NBN plan change due to pricing and speed changes

  • I'm still reaping the benefits of last year's Black Friday deal from Superloop.

  • +1

    Very long wait for the cashback just saying

  • Currently paying $80.5 for 256Mb/M, contemplating a move to Superloop. Should I or wait for the upgrade in September?

  • Whoops I just signed up for 1000mbps thru Cashrewards…. Churning of AussieBB cos the price is crazy now.

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