• expired

Superloop: $65 to $105 Cashback on nbn Plans for New Superloop Customers @ TopCashback AU

291
Superloop: $65 to $105 Cashback on nbn Plans for New Superloop Customers @ TopCashback AU
Go to Deal
stripe on 09/08/2025 - 18:36 topcashback.com.au (1336 clicks)
Last edited 12/09/2025 - 10:57 by 2 other users

Upsized cashback is back on for Superloop nbn plans at TopCashBack.

Superloop nbn Plan Cashback Amount
Lightspeed Plan (1000/50) $105
Superfast Plus Plan (250/100) $75
Superfast Plan (250/25) $75
Power Home Plan (100/40) $75
Family Plan (100/20) $70
Extra Value Plan (50/20) $65
Everyday Plan (25/10) $65

Credit to trixieb and TA for the following details.

Please note that cashback does not stack with the Superloop referral code. Confirmed with the rep TA.

TA's Tracking Tips:

  • Prior to using TopCashback, disable/remove all 3rd party plugins (AdBlock, uBlock, Pi-hole, Honey, etc), VPNs, and avoid browsers such as Brave.
  • For iOS device: Apart from ensuring you’re not using an AdBlock app for Safari, the most important one is to ensure you have ‘Prevent Cross-Site Tracking’ turned off (see here).

What will stop me getting my cashback

  • Cashback is eligible on NBN plans only (all other products or services are ineligible), and for new Superloop customers only. A new Superloop customer is defined as someone that is no longer a Superloop customer and has no active service with them. You must remain a Superloop customer for at least 90 days after placing your NBN order to be eligible for cashback.
  • Orders must be completed wholly online, and not negotiated via phone/chat etc.
  • Cashback is ineligible on use of any codes not approved and posted by TopCashback.
  • Cashback is ineligible on use of gift cards for payment and/or purchase of gift cards.
  • Cashback is ineligible on purchases made via the retailer's mobile app.

What else is essential

  • Customers are able to nominate a later connection date and receive cashback provided you remain a customer for at least 90 days after placing your NBN order.
  • Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, and browsers such as Brave may prevent your - order from tracking.
  • You must always return to TopCashback and click the pink cashback button through to the retailer's website for each new transaction. Ensure the TopCashback link is the last one used to visit the retailer's website prior to completing your purchase.
  • Any accounts that engage in fraudulent orders/activities to game/cheat the cashback system will be banned and cashback forfeited.

Good to know

  • Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
  • If an order is cancelled / returned / exchanged / modified, it will no longer be eligible for cashback and will be declined in your account.
  • To be eligible for cashback, all transactions must be completed solely & wholly online and must not be assisted/negotiated via phone/chat/email. Failure to do so will cause tracking to fail and/or have cashback declined.

Mod Update 12/9: Ends 14/09/2025 23:59 as per information from Rep.

TopCashback AU Referrals

Referral: random (5410)

Until 31 December 2026, referrer gets $45, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Normally, referrer gets $35, referee gets $10 (after $10 of earned cashback within 180 days of signing up).

Internet Broadband Cashback nbn

Related Stores

TopCashback AU
TopCashback AU
Superloop
Superloop

closed Comments

  • tenpercent on 09/08/2025 - 19:32

    Customers are able to nominate a later connection date and receive cashback provided you remain a customer for at least 90 days after placing your NBN order.

    Can I nominate a connection date for today + 90 days and still get the cashback?

  • Zippy7 on 09/08/2025 - 20:20
    +9

    Bah, I'm an existing SL customer.
    Please be aware there is a 30 day notice for cancellation.

    They cleverly hid it in the Terms and Conditions - https://files.superloop.com/cis/residential/nbn/2025-05/SL_C…

    Cancelling Your Plan
    You can cancel your account at any time by giving us 30 days
    notice. This can be done by phone, email or live chat.
    If you contact us via email to process a cancellation, for security
    reasons, we will contact you over the phone before processing
    your cancellation. If you are unable to contact us over the
    phone, please reach out to us on live chat for assistance.

    • mitty on 10/08/2025 - 08:33
      +4

      Good reminder. There should be a list somewhere of ISP's and cancellation terms/conditions. Other ISP's like Buddy and Leaptel you get a pro rata refund when you cancel after the first month, so you really need to plan ahead if you think you're going to disconnect from SL.

    • Benjamin7711 on 10/08/2025 - 08:34
      +7

      I fkn hate it when companies that force you to contact them manually to cancel a subscription. Give me a damn button.

      Do you know what happens if you were to signup somewhere else so they just take the connection? I assume you'd pay for another 30 days with Superloop and still have to contact them?

      • Fever4shakin on 10/08/2025 - 11:20
        +4

        Yes, this happened to me with Exetel. All the advice for switching just said 'don't contact your provider we'll just switch it for you' and then Exetel charged me for another month for the cancellation period. Silly me thought 'no lock in contract' meant I didn't have to give notice. I won't be making that mistake again.

    • Ezio on 10/08/2025 - 16:31
      +2

      Live chat agent wouldn't even accept my 30 day notice last time, telling me to call up. I saw a post here saying you can cancel via AI assistant which worked.

  • nadan on 09/08/2025 - 21:15
    -1

    What will happen to their 1000Mb plan come September upgrade?

    • Twix on 09/08/2025 - 21:25
      +1

      1000/50 to 1000/100.

      • nadan on 09/08/2025 - 21:42

        Ok, thanks

  • smartProverble on 09/08/2025 - 21:44
    +3

    Their customer service has moved over to India FYI. Expect to be on hold for an hour, only to not quite understand what they are saying

    • realaccount627465746 on 10/08/2025 - 17:18

      and they expect 30 days notice to disconnect which i've never had with any other isp. even if you churn away they'll try and charge you an extra month for nothing.

  • zpclmyy on 09/08/2025 - 23:01

    Exetel is better. Although they are the same company. A lot cheaper.

    • bcYield on 09/08/2025 - 23:07

      I like about no need to churn for Exetel but it says not available for my address.

    • flagger on 10/08/2025 - 07:37
      +1

      But no cgnat opt out and no static ip.

      • neonlight on 10/08/2025 - 12:36

        Exactly Superloop is better than Exetel wait for black Friday sale

      • smartProverble on 11/08/2025 - 13:56
        -1

        Why would anyone need static IP?

  • bcYield on 09/08/2025 - 23:11

    Cancelled my service and rep offered a phoneline for free and I accepted it. Now I need to buy a phone set. Not sure if there is an adaptor that can voice over my old phone then I don't need to buy a WIFI IP phone.

    • netsurfer on 10/08/2025 - 00:00
      +2

      If you want to use your existing phone(s), you need a VOIP gateway. I used to use Linksys PAP2 (but I think that product is EOL).

      Another option is to download a VOIP app on your mobile phone(s). Used to use Zoiper, but I've moved to CrazyTel so I am using CrazyPhone app.

  • neonlight on 10/08/2025 - 12:36

    When does this end? Planning to switch in November

    • stripe on 10/08/2025 - 12:39

      Unknown. You could always order now and put in a future connection date.

      • neonlight on 11/08/2025 - 08:32

        True but let's wait til end of September to see what happens after the NBN plan change due to pricing and speed changes

  • Usernamealredytaken on 10/08/2025 - 12:44

    I'm still reaping the benefits of last year's Black Friday deal from Superloop.

  • Frozensage on 10/08/2025 - 12:53
    +1

    Very long wait for the cashback just saying

  • nadan on 11/08/2025 - 11:15
    -1

    Currently paying $80.5 for 256Mb/M, contemplating a move to Superloop. Should I or wait for the upgrade in September?

  • kyr0k1 on 11/08/2025 - 22:56

    Whoops I just signed up for 1000mbps thru Cashrewards…. Churning of AussieBB cos the price is crazy now.

  • AussieBox on 26/08/2025 - 15:30

    Hi @stripe. Is there any on the 1000/400 Plan?

  • nvnrj on 28/08/2025 - 13:30

    Sharing my experience with Superloop.

    Signup at your own risk - For most this would not happen. But if happens.

    Signed up for Superloop from a recent deal in ozbargain.

    Their speed was good, but in a week, my internet got disconnected. Tried their support chat. Was asked to reset modem, reboot and they did a port reset from their end.

    Then reconfigured modem ( PPOE username and password entry )

    Still no connection.

    Asked to contact support. Was on call waiting for 45 mins - no answer - disconnected. Went to chat - asked to contact support over call, they can’t provide further support in chat.

    Another 45 mins - on call waiting. No answer.

    1st day without internet over - with multiple call waiting and no answer.

    Send multiple mails - no answer.

    2nd day - on call waiting. But this time got an option for a call back. - got the call back after 1.5 hours. Same things happening over call. Port reset. Modem reset etc.

    Multiple calls. Hours long. Finally they say- need to request a port reset to opticom itself. Promised to call me back after that.

    3rd day. No calls. Another call waiting and call back - they says it’s already being done. Lost my temper- why there want any call back?

    Then sensing my impatience, the call support agent tells me- the opticom box is broken (after an hour long call)

    Sends me email to confirm - if opticom box is not broken (which was their verdict) - I have to pay some 200+$. Confirmed via mail I am ok with anything at this point as long as this is fixed -was given 24-48 hours time frame.

    Then 4th day, I get a call - opticom box might not be the issue. We have done something from their end, could you configure modem again- it should work. Magically it works.

    Immediately after that, I cancelled the plan and changed provider.

    After cancellation , they send a mail for feedback - just one problem, their tap here for feedback button has no link attached.

    I had to take 2 days leave as I was working from home during the 4 days of no internet.

    Worst customer support period.

  • Jimbuscus on 09/09/2025 - 15:37
    +1

    Is this NBN exclusive, or available to Opticomm?

    • Bigboy97 on 10/09/2025 - 09:19

      Bought a Opticom plan a few days back and it’s yet to track… not sure if it’s jus delayed or if it’s not going to track at all.

    • Twix on 12/09/2025 - 15:29
      +1

      nbn only.

  • Bigboy97 on 10/09/2025 - 19:48

    Anyone else have issues with tracking?

    • MikeMelbourneAUS on 13/09/2025 - 08:17

      Did ot track?
      Or not eligible with opticomm?

  • BigMac2000 on 15/09/2025 - 13:44

    Why are the stated terms that you have to be a customer for at least 90 days after placing your order, yet the amount tracked says payable in 25 weeks?

Login or Join to leave a comment
Login Join