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[Westpac] 20% Off Any In-Store Purchase At Chemist Warehouse ($20 Cap) + 1 x Scratch Card @ ShopBack Pay (App Required)

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[Westpac] 20% Off Any In-Store Purchase At Chemist Warehouse ($20 Cap) + 1 x Scratch Card @ ShopBack Pay (App Required)
Go to Deal
trixieb on 20/08/2025 - 02:35 shopback.com.au (382 clicks)
Last edited 20/08/2025 - 17:20

ShopBack App: Home > Pay In-store > Pay Promos (Or Promos You'll Love)

[Westpac] 50% off ($10 cap) for other ShopBack Pay stores posted here.

T&Cs for Chemist Warehouse.

Validity period
27 Aug 2025 12:00am - 27 Aug 2025 11:59pm (AEST)

Further conditions

  • Promo is valid only at participating Chemist Warehouse stores offering ShopBack Pay
  • Promo can only be claimed when paying using ShopBack Pay
  • Promo is valid only for Westpac card holders
  • This promo code is capped at $20.00 per transaction, limited to 1 redemption per customer
  • Promo code cannot be combined with other ShopBack Pay customer promos
  • Promo code must be applied upon payment via the ShopBack app (prior to swiping to pay)
  • ShopBack reserves the right to vary and amend these terms and conditions without prior notice
  • Cashback will be forfeited if any fraudulent activity is detected (or if there is reasonable suspicion of such activity) on, or arising out of, your ShopBack account, or if your order is cancelled

How to redeem:

  • Add your Westpac card to your ShopBack account if you haven't done so

On the Chemist Warehouse payment machine

  • Press F1
  • Then press 6 for ShopBack
  • Scan the QR code in-store to pay for your order
  • Before swiping to pay, tap on 'Apply Promo'
  • Swipe to pay and enjoy!

Check for the digital scratch card in your ShopBack app. (Random amount, could be 13c up to $10)

ShopBack AU Referrals

Referral: random (4035)

$40 for referrer, $20 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback. See all terms

Health & Beauty Payment App Pharmacy Products Westpac Lounge

Related Stores

ShopBack AU
ShopBack AU
Third-Party
Chemist Warehouse
Chemist Warehouse

closed Comments

  • SydBoy on 20/08/2025 - 04:34

    In 7 days chemist warehouse will jackup prices by 40% … LoL :D

    • cooni on 20/08/2025 - 07:01
      +1

      Except they won't…

    • Sammyboy on 20/08/2025 - 07:44
      +1

      Their prices on vitamins and other products (that they don't own a share in) are already jacked up by quite a bit at the moment. Ended up buying from a different online pharmacy this morning.

      • aboteh on 20/08/2025 - 08:03

        Which online pharmacy do you usually go with?

        • Cat5wong5 on 20/08/2025 - 08:18

          you can beat the time and then apply the promo code.

        • Sammyboy on 20/08/2025 - 08:42
          +1

          I just go with who ever is cheapest at the time. This time was discountchemist. Much cheaper (more than 20%) for some QV, Henry Blooms and Caruso products.

        • bkksam on 20/08/2025 - 15:53

          I usually get Chemist Warehouse to price match…..no dramas… Chemist Warehouse has a Lowest Price Guarantee. If you find a cheaper price on the same item at another Australian registered pharmacy or retailer with a physical store, they will match that price and give you an additional 10% off the difference…bunnings of pharmacy

    • jjj123 on 27/08/2025 - 13:17

      is it press F4 on CW EFTPOS machine?

      • trixieb on 27/08/2025 - 13:19
        +1

        No.

        In the post description:

        Press F1
        Then press 6 for ShopBack

        • jjj123 on 27/08/2025 - 15:21

          cheers

  • lovegun85 on 20/08/2025 - 08:25
    -1

    I think you got your descriptions round the wrong way

  • DrPotato on 22/08/2025 - 07:13

    Can this be used for prescriptions?

    • Paul B on 23/08/2025 - 14:59
      +2

      The terms don't allow prescriptions but their software doesn't detect, so it has always worked so far.

    • bird380 on 27/08/2025 - 16:38

      Yes, just used

  • ilovefullprice on 23/08/2025 - 12:52
    +1

    Thanks OP

  • thanks9527 on 23/08/2025 - 15:45

    Wondering if giftcard purchase is eligible?

    • petj on 25/08/2025 - 13:17

      In the last Westpac 50% off in late July someone said that worked so I don't see why this wouldn't

    • SmiTTy on 27/08/2025 - 08:03

      It should bcos shopback wouldn't know what you're buying

  • kickling on 27/08/2025 - 02:27

    How does shopback pay know you're paying for a prescription? Or if your checkout contains a prescription?

    • Backy on 27/08/2025 - 09:53

      Yeah, I saw this condition too: "Offer is not valid and cannot be used for prescription drugs".

      • trixieb on 27/08/2025 - 12:23
        +1

        System can't detect currently.

  • TheOneWhoKnocks on 27/08/2025 - 13:34
    +1

    Thanks OP.

  • teddy bear on 27/08/2025 - 14:26

    Tried to purchase a gift card but the cashier said the system won’t allow it.

    • angelbaby on 27/08/2025 - 14:56

      It works with gift card purchases. Just tell the cashier you pay by EFTPOS. Then follow these steps:
      Press F1
      Then press 6 for ShopBack
      Scan the QR code in-store to pay for your order
      Before swiping to pay, tap on 'Apply Promo'
      Swipe to pay and enjoy!

      • teddy bear on 27/08/2025 - 15:01

        I told her that I wanted to use Shopback and then she scanned the gift card and said it won’t work. Is the key to it working to not tell them how you are paying?

  • puffinfresh on 27/08/2025 - 15:05
    +1

    Saved $15.07 at CW and $9.75 at Sushi Sushi.
    $0.79 on the scratch card.

  • oringal on 27/08/2025 - 15:24
    +1

    don't redeem your cash back balance too. it reduces the total amount charged, which reduces the discount

    • trixieb on 27/08/2025 - 15:27
      -1

      It's a Westpac offer using a linked Westpac card for the discount.

    • puffinfresh on 27/08/2025 - 15:43

      I realised this after the fact. Luckily I only had a $0.20 balance.

  • 1989jdm on 27/08/2025 - 16:03

    This worked well. 20% off things already on special.
    Scratch card 17cents.

  • rbc on 27/08/2025 - 16:34
    +1

    I have just bought 100$ gift card. Got scratch as well.

  • SydBoy on 27/08/2025 - 17:48

    i got only 10% discount and 26c scratch !

  • me1stt on 27/08/2025 - 18:33

    No longer worked for gift card purchase :(

    • hanofee on 27/08/2025 - 18:54

      It’s not the gc problem, they seems to withdrew the offer / ended early

  • MiNaW on 27/08/2025 - 18:35

    Just about to make a payment at the store but it's no longer available 😭

  • noelhoi on 27/08/2025 - 18:58

    Ah wtf this bs lol, about to pay but unavailable.

    • trixieb on 27/08/2025 - 19:00

      Me too and I posted the offer 😭

      • noelhoi on 27/08/2025 - 19:02

        First time using SB Pay, and i look like a fool tryna figure out how to pay while holding traffic. Fml.

        • trixieb on 27/08/2025 - 19:03

          Is the $5 offer available for new SB Pay customers?

    • plant04 on 27/08/2025 - 19:14

      Yep. Not a thing showing up in the promos as you pay.

  • trixieb on 27/08/2025 - 19:01

    @gotyourback Can you please check? Offer isn't in the SB app anymore. Was about to use this.

    Thanks.

    • kickling on 27/08/2025 - 19:10

      Erk. Was just about to go

  • ssdexecutor82 on 27/08/2025 - 19:24

    Was going to buy $100 gift card

  • SaveTheManuals on 27/08/2025 - 19:46

    Damn, missed out. Was planning to go after work

  • Jared17 on 27/08/2025 - 20:07

    Mine worked at 6pm Sydney time. I got $20 off

  • DrScavenger on 27/08/2025 - 20:36
    +3

    I bought exactly 100.45$ amount of shit. Went to checkout and promo wasn't there. I had to pay the full cost so I wouldn't be embarassed at checkout. I hate you for doing this to me shopback 😐😐 I think I would have cancelled had my prescription wasn't there

    • deliriouss on 27/08/2025 - 23:31
      +1

      Same happened to me. I took a detour in pouring rain on my way home for this offer, only to find out at checkout that the offer had mysteriously disappeared. I went ahead and paid full price, and I was holding up the queue! It was 6:05 PM AWST when I paid. Unless Shopback honours the terms as they were advertised both in their app and at the Westpac lounge, this will be my first and last experience using Shopback Pay. Sending Shopback a support ticket, if there is no confirm resolution I will head be back to Chemist Warehouse on the weekend to return the goods.

  • alwang on 27/08/2025 - 20:38
    +2

    Neg. Nothing against the OP (who also missed out on the deal) but before I left the house to go to CW, I checked that this deal was still valid. Literally as I was at the counter ready to pay, the 20% discount disappeared. Typical SB being unreliable as ever

    • trixieb on 27/08/2025 - 20:42

      Same. Was in a small queue with the offer in my app. It went to another screen when it was my turn to pay. Staff was nice when I said offer had gone.

      @DrScavenger I left my small item at the counter. SB together with CWH are unreliable.

      • DrScavenger on 27/08/2025 - 21:04

        Honestly now that I'm thinking I should have cancelled all except my prescription. I should have my ozb membership suspended for at least 10 months

  • KingNgope on 27/08/2025 - 21:23

    I got there 9.15pm and it worked for me

    • trixieb on 27/08/2025 - 22:10

      That's odd. This 20% Chemist Warehouse offer disappeared from around 6.30pm AEST. You were lucky if it worked for you later.

      The 50% off offer for other stores is still available.

  • regenade on 27/08/2025 - 23:01
    +2

    I think we should lodge a dispute for this

    • deliriouss on 27/08/2025 - 23:33
      +1

      I am lodging a support ticket with Shopback, if that doesn’t work out then I am returning what I bought.
      Are there other ways to lodge a dispute? with Westpac?

  • regenade on 27/08/2025 - 23:10
    +1

    @gotyourback Can you assist here as lot of us paid without getting the 20% discount as the promo code disappeared for a couple of hours from around 6-30PM AEST and seems it was back at 9-15PM. We all don't want to lodge disputes with Westpac which will end up costing Shopback much more

  • kickling on 27/08/2025 - 23:46

    What's with SB pulling these Shopback Pay promos early…

  • Store Repgotyourback @ ShopBack AU on 28/08/2025 - 10:12

    Hey everyone 👋 really sorry some of you had issues with the Westpac x Chemist Warehouse offer disappearing at checkout — we know how frustrating that would’ve been 😞

    We’re checking in with the team now to see what happened during that window and will share an update once we’ve got clarity 🙏 In the meantime, if you were affected, please also raise a support ticket via the app or email help@shopback.com.au so the team can review your case individually.

    Thanks for flagging this — we really appreciate your patience while we sort it out 💙

    • Store Repgotyourback @ ShopBack AU on 28/08/2025 - 11:02
      -9

      Just got an update from the team. The promo had a redemption limit which was reached around 6pm AEST, and once it was fully redeemed it was removed from the app so no further redemptions could be made.

      Sorry for the confusion this caused, we’ll look at making the limits clearer in future promos so expectations are set upfront 🙏 Appreciate everyone flagging this with us.

      • regenade on 28/08/2025 - 22:27
        +2

        @gotyourback The promo was removed after scanning the QR code. But it still showed chemist Warehouse as 20%, I have taken a screenshot for the same and attached to my support ticket. I hope this is honoured as otherwise I will make sure to spend enough time of your agents which will cost more than $20.

        Everyone affected I say flood their support , every human interaction costs them $$$

        • trixieb on 29/08/2025 - 13:16
          +2

          Unfortunately this is my reply today. I mentioned T&Cs didn't state limited redemptions.

          Thank you for reaching out regarding the Chemist Warehouse $20 off promotion.

          We’d like to clarify that this offer was subject to limited redemptions and was valid only until 6:00 PM on the specified day, or until the redemption cap was reached, whichever came first.

          Based on our records, it appears that the promotion was fully redeemed by that time, as outlined in the promotional materials.

          We completely understand how this might be disappointing, especially if you were looking forward to redeeming the offer. That said, there’s no need to worry, we regularly run exciting promotions, and there will be more similar deals on the way. We encourage you to keep an eye on the app and your inbox so you don’t miss out!

          If you have any further questions or need assistance with other offers, feel free to reach out, we’re always happy to help.

          Best Regards

        • deliriouss on 29/08/2025 - 13:19

          Still waiting to hear back from them on the ticket I lodged.
          I am so done with SB. Will close my accounts with both Shopback and Westpac after their response.

          • trixieb on 29/08/2025 - 13:29

            @deliriouss: I emailed them as I didn't get very far with the bot in the app.

            I had been to CWH twice as this person claimed it worked that night. It still wasn't in my app.

            Unfortunately SB seems to have frequent errors and incomplete terms.

            • deliriouss on 29/08/2025 - 13:41

              @trixieb: In my experience, SB is the least reliable cashback platform, with the worst support team and I do not even use them that much.
              4 out of 5 challenges/promotions/transactions I participated this year required support (the bonus wasn't issued, or the transaction did not track, etc.). I went to CWH in pouring rain for it; this is the last straw for me. More troubles than it is worth.

              • trixieb on 29/08/2025 - 13:51

                @deliriouss: Sorry to hear.

                I'm in Perth too and there was heavy downpour that day.

                It takes time and effort to sort out. Sometimes cashback is not worth it.

        • deliriouss on 09/09/2025 - 20:11

          Do you have a screenshot of the terms advertised in Westpac app by any chance? I filed a complaint with Westpac.

          • trixieb on 09/09/2025 - 20:13

            @deliriouss: It's in the post description. Here is the screenshot.

            Good luck. Let us know how you go.

            • deliriouss on 09/09/2025 - 20:19

              @trixieb: Thank you for your reply. I think that’s from the ShopBack app, right? I have already included that one, but I was wondering if someone has taken the terms from the Westpac app, as I saw it in the Westpac app before but didn’t take a screenshot.
              I'm not expecting any tangible outcome there, but I think a partner and investor of Shopback like Westpac should do something to make ShopBack accountable for what they advertised. I have already closed my ShopBack account and may close my Westpac account, as I don’t use it for anything other than bonus cashback.

              • trixieb on 09/09/2025 - 20:21
                +1

                @deliriouss: I haven't seen the one from the Westpac app. Didn't even know the Westpac app had advertised Shopback.

      • rabbit71 on 29/08/2025 - 22:28
        +2

        Also in Perth and got burnt at 5:50pm WST. Terrible Shopback and Westpac

  • lqq on 06/09/2025 - 12:26
    +3

    Same as the others - T&C did NOT state limited redemptions so I was already in the queue at CHW when this deal was pulled. I already took my prescription from the pharmacist so I couldn't return it. Terrible ShopBack as always

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