gotyourback » user profile

Role | Store Account |
---|---|
Member Since | 14/03/2018 |
Last Seen | Hidden |
Badges | 140 4 |
Location | Sydney |
Website | www.shopback.com.au |
Social | |
Store Reps |
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Recent Activities

gotyourback replied to
rbimdxe on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Hey everyone, Thanks so much for your patience! š The team has informed me that the issue has now been fixed, and the correct Cashbackā¦

gotyourback replied to
gotyourback on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Just wanted to let you know that we've identified the root cause of the issue and are working on fixing it ASAP. Thanks for your patience,ā¦

gotyourback replied to
INFIDEL on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

I totally get your frustration, this looks like a glitch with the cashback tracking. š Donāt worry, Iāve passed this on to the team,ā¦

gotyourback replied to
INFIDEL on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Just to clarify, are you referring to the cashback you received dropping from 20% to 2.3%, or is this about the current offer? Let me know,ā¦

gotyourback replied to
souths123 on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

The cashback should have been adjusted, as usually, it takes about 2 weeks from the purchase date for the cashback to be added separately.ā¦

gotyourback replied to
souths123 on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Yes, weāre currently looking into this issue, and itās being fixed. The cashback for those transactions will be adjusted automatically,ā¦

gotyourback replied to
affinity on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Could you please send me a DM with the details of your order? Iād be happy to look into this further and get it sorted for you.

gotyourback replied to
affinity on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

To qualify for the 100% cashback on a Heineken Silver bottle, you need to meet the following: * Spend a minimum of \$50 in a singleā¦

gotyourback replied to
discountdiva on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

The adjustment will be made automatically within 72 hours, so no need to raise a ticket. Weāre on it and working to get everything sortedā¦

gotyourback replied to
the hairy bear on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

The correct amount should be tracked accordingly. However, if it doesnāt show up correctly, rest assured that it will be adjusted andā¦

gotyourback replied to
gotyourback on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Hey everyone, thanks for your patience! š Weāve looked into the issue and are currently fixing the cashback discrepancy for BWS. Theā¦

gotyourback replied to
discountdiva on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

The BWS $30 cap is per transaction, not per account. So, each time you make a purchase, the cashback will be capped at $30.

gotyourback replied to
StarPlatinum on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

For BWS, the standard cashback of 40% is capped at $30 per purchase. Weāre currently working on rectifying the issue of the incorrectā¦

gotyourback commented on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack
Hey everyone, thanks for bringing this to our attention! Weāre currently looking into the issue and will work on getting it fixed as soonā¦

gotyourback replied to
SnoozeAndLose on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Youāre very welcome! š Always happy to help out whenever you need! If you ever need anything else, just give me a shout! Cheers

gotyourback replied to
SnoozeAndLose on BWS: 40% Standard Cashback (Cap $30 Per Txn, Exclusions Apply), Pizza Hut: 30% Cashback (Min Spend $25) @ ShopBack

Sorry about the delay, and thanks for your patience! Weāve received your DM and will look into both the March energy sign-up and Boostā¦

Fair enoughš Weāve got you covered, and weāll make sure everything stays on track. If anything comes up, donāt hesitate to reachā¦

The $5 promo usually appears within 48 hours of your renewal date. If you switch to an annual subscription, itāll still appear around theā¦

gotyourback commented on ShopBack Plus $5 Gift Card Voucher Missing
Thanks for flagging this! Weāre aware of the issue with the missing or delayed $5 promo, and weāve already let the team know to lookā¦

gotyourback replied to
ggfatty on Optus: $350 Cashback with Optus nbn and 5G Home Internet Plans (Hold Plan for Minimum 60 Days) @ ShopBack

We completely understand the wait. Our team is still working through these claims, and updates should be reflected in your account soon.ā¦

gotyourback replied to
Peter33 on eBay Australia: 10% Cashback ($20 Cap) + [Westpac, StG, BoM, BSA] 10% Bonus Cashback ($20 Cap/Order) @ ShopBack

Can you DM us your account details and more info on your purchases? Weāll check it out and help get this sorted for you! Looking forwardā¦

gotyourback replied to
bigdrewy on Pizza Hut Cashback 50% ($10 Cap, Min $20 Spend), [Westpac,StG,BoM,BSA] 20% Bonus With Apple Pay ($10 Cap/First Order) @ ShopBack

Thanks for sending the DM, Drew! š Iāll check it out and get back to you as soon as possible.

gotyourback replied to
trixieb on [ShopBack Plus] $1-$500 Bonus Cashback on $20+ Spend (Activate in App, Includes Gift Cards) @ ShopBack

Thanks for letting me know! Iām checking on this now with the team and will update you as soon as I have more info. Appreciate yourā¦

gotyourback replied to
pyr0maniac on Pizza Hut Cashback 50% ($10 Cap, Min $20 Spend), [Westpac,StG,BoM,BSA] 20% Bonus With Apple Pay ($10 Cap/First Order) @ ShopBack

Thanks for bringing this to our attention! Weāre currently checking on this issue regarding the 30% cashback tracking at $0. Could youā¦

gotyourback replied to
stingyAF on [ShopBack Plus] MyDeal 38.57% Standard Cashback ($36 Cap) + 10% Cashback with Apple Pay ($25 Cap Per Purchase) @ ShopBack

Yes, the EOFY15 code is eligible for cashback as long as the conditions are met. Youāll get $15 off with a minimum spend of $75. If youā¦

gotyourback replied to
go2force on Switch Energy Provider & Stay 75 Days for $200 Cashback (Electricity), $120 Cashback (Gas) @ Econnex via ShopBack

Based on the terms and conditions, youād need to be a new customer of Compare Electricity and Gas to be eligible for cashback. Thisā¦

gotyourback commented on Pizza Hut Cashback 50% ($10 Cap, Min $20 Spend), [Westpac,StG,BoM,BSA] 20% Bonus With Apple Pay ($10 Cap/First Order) @ ShopBack
Hey all! Thanks for reaching out, and I completely understand your frustration. Just to clarify, the affected period for the 50% cashbackā¦

gotyourback replied to
trixieb on [Westpac, StG, BoM, BSA] 5% Bonus Cashback + 1% Standard Cashback on EG eGift Cards @ ShopBack App

Thanks for reaching out! Iām checking with the team now regarding the EG 5% offer to see if itās ended or if thereās a temporaryā¦

gotyourback commented on [Westpac, StG, BoM, BSA] 5% Bonus Cashback + 1% Standard Cashback on EG eGift Cards @ ShopBack App
Hey @LG-13 @AUuser @ptsordos @Alinnia @trixieb @sod Thanks for reaching out! I've already informed the team about the issue with the bonusā¦

gotyourback replied to
1989jdm on eBay Australia: 10% Cashback ($20 Cap) + [Westpac, StG, BoM, BSA] 10% Bonus Cashback ($20 Cap/Order) @ ShopBack

Both the Cashback and Westpac bonus issue should have been resolved by now, but if you're still missing the bonus, please write in to ourā¦
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