gotyourback » user profile

Role Store Account
Member Since 14/03/2018
Last Seen Hidden
Badges 140 4
Location Sydney
Website www.shopback.com.au
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Recent Activities

gotyourback replied to hanofee on [Westpac] $5 Cashback with $75 Spend on Gift Cards (Activation Required) @ ShopBack via App
thank you! will look into it @kanglq @alexshel @hanofee
03/10/2024 - 12:58
gotyourback replied to Clarky77 on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Yup, checking on this as well - thanks for informing! Sorry for the inconvenience caused
03/10/2024 - 12:56
gotyourback replied to Clarky77 on $28 Cashback on amaysim 80GB 28-Day Prepaid for $15 @ ShopBack
Thanks for highlighting this @Clarky77 @BargainsGrabber! Will let the team know about this to check further - in the meantime could you…
03/10/2024 - 12:52
gotyourback commented on [Westpac] $5 Cashback with $75 Spend on Gift Cards (Activation Required) @ ShopBack via App
Hey Folks! Really sorry that you had issues with the Westpac Bonus earlier. The team has fixed this glitch and the bonus should be tracked…
02/10/2024 - 20:06
gotyourback replied to kirynflare on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
noted on this! Can you drop me a DM please for this? Thanks
24/09/2024 - 16:23
gotyourback replied to hanofee on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
Could you drop me a DM with the details? I'll help you look into this
24/09/2024 - 16:20
gotyourback replied to lilkid28 on Everyday Market from Woolworths: 32% Cashback ($350 Cap/Order, Min Spend $50, Max Spend $1000) @ ShopBack
We're still checking this with the merchant Everyday Market - will get back to you once we get an update @lilkid28
24/09/2024 - 13:00
gotyourback replied to kirynflare on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
It should be fixed as well for the bank bonus but if it still does not tracked do let us know @kirynflare
24/09/2024 - 12:59
gotyourback replied to Mambamentality60 on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
Yes, @Mambamentality60 it should be fixed for everyone that booked within the upsized. The Good news is that the issue has been fixed and…
24/09/2024 - 11:16
gotyourback replied to JHoliday on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Yup at the moment if you're not subscribed, you may view the ShopBack Plus rates in detail via the App. But if you're subscribed to…
24/09/2024 - 11:14
gotyourback replied to JHoliday on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Sorry about this @JHoliday! At the moment for SBPlus members the rate for Existing Customers will be at $0.60 and $10.50 for New Uber Eats…
23/09/2024 - 16:55
gotyourback replied to Smallman on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
Got it! Will inform the team about the amount tracked - for the Missing Bank Bonus will need your help to write in to our customer support…
23/09/2024 - 12:21
gotyourback replied to cloo on Amazon: $10 Bonus Cashback on $75 Spend (Activation Required) @ ShopBack via App
No unfortunately not, any items that fall under the 0% Cashback category will not be eligible for the bonus.
23/09/2024 - 10:39
gotyourback replied to smallstakes54 on Win $500 Cashback at Shopback
Yes @smallstakes54
23/09/2024 - 10:32
gotyourback replied to Smallman on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
Got it! Sorry that the Cashback is not tracking accordingly at the moment, we are getting this fix from our end with the merchant @Smallman
23/09/2024 - 10:31
gotyourback replied to shaz99 on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
We will try to get this fix for everyone that has placed the booking between 0:00-2:00AM 21/09 that have the wrong amount tracked @shaz99!…
23/09/2024 - 10:30
gotyourback commented on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
Thanks for letting us know about the incorrect cashback tracking for Trip.com bookings made through our recent deal (18% Hotels, 10%…
23/09/2024 - 10:28
gotyourback replied to tetsuk on Trip.com: 13% Cashback on Hotels, 9% Cashback on Flights + [BoM, BSA, StG] 8% Bonus Cashback ($100 Cap/Order) @ ShopBack
The standard tracking period for Cashback from Trip.com will be 2 days from the transaction/purchase date
23/09/2024 - 10:22
gotyourback replied to Splashtash on Everyday Market from Woolworths: 32% Cashback ($350 Cap/Order, Min Spend $50, Max Spend $1000) @ ShopBack
Really apologize for this but I'm not able to tell the exact ETA when will this be resolved @Splashtash but we have contacted the merchant…
23/09/2024 - 10:14
gotyourback replied to trixieb on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Received! Will get back to you soon
20/09/2024 - 17:34
gotyourback replied to JJkx on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Unfortunately, the ShopBack Plus rates do not apply to ShopBack Pay at the moment. The ShopBack Plus rates will only apply to online…
20/09/2024 - 13:06
gotyourback replied to zerog101 on Everyday Market from Woolworths: 32% Cashback ($350 Cap/Order, Min Spend $50, Max Spend $1000) @ ShopBack
could you DM me @zerog101 and I'll give you the lowdown
20/09/2024 - 13:05
gotyourback replied to horice on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Let's get this sorted for you. Can you drop me a DM with the order details please @horice
20/09/2024 - 12:36
gotyourback replied to SydBoy on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Sorry about this @SydBoy! Need your help to drop me a DM with the details and I'll get this checked for you
20/09/2024 - 12:32
gotyourback replied to LikezDaBargainz on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
@LikezDaBargainz apologies for this, we had a hiccup earlier on the gift cards purchased but the team has fixed this and the gift cards…
20/09/2024 - 12:27
gotyourback replied to q9707418 on Virgin Australia: 10% Cashback on Local Flights (Capped at $50) @ ShopBack
Sorry to hear that yours are affected too @q9707418! We are aware of this and the team is checking with the merchant partner about this…
20/09/2024 - 12:26
gotyourback replied to CDG on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
Yes, you can either use your available balance or cards linked to your ShopBack account or both (half card and half Cashback) if Cashback…
19/09/2024 - 17:43
gotyourback replied to Onemoredeal on $5 off a Gift Card Each Month with $4.99 Per Month ShopBack Plus Subscription @ ShopBack
It will be $5 off for any gift card each month (monthly) and the minimum spend would be $5 @jussie2000 @Onemoredeal @DrScavenger
19/09/2024 - 16:51
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