gotyourback » user profile

Role | Store Account |
---|---|
Member Since | 14/03/2018 |
Last Seen | Hidden |
Badges | 137 4 |
Location | Sydney |
Website | www.shopback.com.au |
Social | |
Store Reps |
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Recent Activities

gotyourback replied to
uinstitches on Domino’s Pizza: up to 10% Cashback + 30% Bonus Cashback (Cap $10, Activate in App) @ ShopBack

Hey mate, sorry I just saw this. This is a Challenge that you can opt in to on the "Earn More" section of our app. Let me know if you're…

gotyourback replied to
frogduck on Domino’s Pizza: up to 10% Cashback + 30% Bonus Cashback (Cap $10, Activate in App) @ ShopBack

Hey mates, if you've not received an email, it was just instructions on how to submit missing Cashback for the purchases so we can get the…

gotyourback replied to
31mop on 40% Cashback on Kirin Hyoketsu 4-Packs $22 + Delivery ($0 C&C) @ First Choice Liquor Market & Liquorland via Shopback App

Yeah you'd need to use the Contact Us portion of our app/website here, but your DMs on Facebook should be seen to when the Customer Care…

gotyourback replied to
Hiphopopotamus on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

Hey mate, yeah they've included "Returns, exchanges & cancellations" in their "Don'ts", so would avoid where possible to redeem Cashback.

gotyourback replied to
cheekymonkey97 on Domino’s Pizza: 70% Cashback ($10 Cap Per User) + 30% Westpac Bonus Cashback ($10 Cap Per User) @ ShopBack

Hey mate, that's a good callout. I think it's just been chosen as the payout window as they're new in our system and that is the default…

gotyourback replied to
purple1 on Domino’s Pizza: 70% Cashback ($10 Cap Per User) + 30% Westpac Bonus Cashback ($10 Cap Per User) @ ShopBack

Yeah pre-orders are fine mate, go for your your life.

gotyourback replied to
31mop on 40% Cashback on Kirin Hyoketsu 4-Packs $22 + Delivery ($0 C&C) @ First Choice Liquor Market & Liquorland via Shopback App

Sorry to hear mate! Have you reached out to our team to get this fixed up?

gotyourback replied to
williamfslee on 40% Cashback on Kirin Hyoketsu 4-Packs $22 + Delivery ($0 C&C) @ First Choice Liquor Market & Liquorland via Shopback App

Yeah both CYBER10 at FCL and BLACK10 and LL should stack just fine, anything they advertise on their website is good to go historically.

gotyourback replied to
gembel on Pizza Hut 50% Cashback ($10 Cap), [Westpac] Extra 50% Cashback ($15 Cap) @ ShopBack

Yeah like I said, the team is quite busy this time of year so you may have to wait a short while.

gotyourback replied to
kickling on Pizza Hut 50% Cashback ($10 Cap), [Westpac] Extra 50% Cashback ($15 Cap) @ ShopBack

Hey mate, no updates on my end as yet I'm afraid, as above your best bet is to reach out to our team to get this looked at. I've bumped the…

gotyourback replied to
strikerzebra on $3 Bonus Cashback on a $30 Spend at Amazon Australia (Activation Required, 15000 Opt-in Cap) @ ShopBack

Hey mate, that's how our Challenges work. From the post body: > The Bonus will be credited to your account once your order moves from…

gotyourback replied to
freoleo on $3 Bonus Cashback on a $30 Spend at Amazon Australia (Activation Required, 15000 Opt-in Cap) @ ShopBack

Hey mates, I've been looking into this and I believe it may be an issue with how the purchases are registering based on timezone. I've…

gotyourback replied to
trixieb on [Westpac] eBay: 15% Bonus Cashback ($25 Cap), Chemist Warehouse: 20% Bonus Cashback ($15 Cap) + More @ ShopBack

Hey mate, unfortunately a few of these offers did need to be pulled early by the Westpac team, do apologise for any disappointment this has…

gotyourback replied to
ny8wolf on MyDeal: Up to 25% Cashback ($25 Cap, for New / Exist. Customers) @ ShopBack

Hey mate, this will depend on how the order is tracked, if Cashback tracks all as one amount (as opposed to different lines for each…

gotyourback replied to
choory on $10 Bonus Cashback on 3x $30 Online Purchases (Different Stores) @ ShopBack (Activation in App Required)

Hey there, as the purchase tracks as one order number with eBay, the purchase amount will register as the full purchase amount even if the…

gotyourback replied to
ATangk on Lenovo: 20% Cashback ($250 Cap) + 15% Bonus Cashback ($150 Cap) via The Westpac Lounge @ ShopBack

Hey mater, yeah our entire team is absolutely swamped from the beginning of November. Do note that missing cashback claims generally take 2…

gotyourback replied to
bono on [Westpac] eBay: 15% Bonus Cashback ($25 Cap), Chemist Warehouse: 20% Bonus Cashback ($15 Cap) + More @ ShopBack

Hey mate, got about 80+ DMs in the inbox at the moment so it may take me a minute to get back to you, but I will say just generally that…

gotyourback replied to
b-t on Cashback: Pizza Hut 100%, Adidas 30% (+10% Westpac), Target up to 25%, Sephora 20%, ASICS up to 30% and more @ ShopBack

Hey mate, yeah the discount is auto-applied, which won't interact with Cashback (applies to all our merchants) plus the discount that was…

gotyourback replied to
trixieb on Amazon: 15% Cashback on Furniture & Home ($30 Cap), 0.7% On Previous 0% Rate (No Cap) @ ShopBack

Hey mate, unfortunately I don't have much to do with how Amazon categorises items on the back end, your best bet would be to reach out to…

gotyourback replied to
gotyourback on Domino’s Pizza: up to 10% Cashback + 30% Bonus Cashback (Cap $10, Activate in App) @ ShopBack

Hey all, you should receive an email shortly about this if you have not already with info on this particular issue. I'd still recommend…

gotyourback replied to
Dunky on Cerave 1L Daily Moisturising Lotion $24.29 (29% off) + Delivery ($0 Pick-up) + 20% Cashback via Shopback @ Chemist Warehouse

Hey mate, from the Chemist Warehouse terms on our website: > Bonus cashback may be credited two weeks after the transaction date for Beauty…

gotyourback replied to
Poombear on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

There's a Contact Us section on our website, or via email at [email protected]

gotyourback replied to
kickling on eBay: 10% Cashback (Cap $20, Stacks Selected Promo Codes) @ ShopBack

Nah you're all good mate, anything that auto-applies is fine.

gotyourback replied to
sdkfjhwef on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

Hey mate, unfortunately if a refund is issues, it's possible that Cashback as a whole will be invalidated per their terms I'm afraid.

gotyourback replied to
Poombear on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

Hmmm, sounds like an account issue. Your best bet is to reach out to our customer care team, we can take a look at your account and see…

gotyourback replied to
Jemz on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

Hey mate so sorry for the confusion, looks like this had to be pulled in the afternoon I'm afraid. Sorry to disappoint mates :( @SaberX

gotyourback replied to
sunnynsitian on Myer: Up to 24% Cashback (10am-2pm, EXP) + [Westpac] Bonus 15% Cashback (All Day, $30 Cap) @ ShopBack

Hey mate, occasionally Westpac can take a day or so to come through so it may just be that there's a lot of purchases at the moment that…

gotyourback replied to
tunzafun001 on 50% off Almost Everything + 25% ShopBack Cashback ($30 Cap), $10 Delivery ($0 for Adiclub/ $120 Order) @ adidas

11:59pm AEDT, but I'd always give it a few minutes leeway as it can take a few minutes to process.

gotyourback replied to
ComfortablyNumb on eBay: 10% Cashback (Cap $20, Stacks Selected Promo Codes) @ ShopBack

Hey mate, Auction items are excluded by eBay I'm afraid, so likely to invalidate Cashback I'm afraid.

gotyourback replied to
s0805 on eBay Australia: $10 Bonus Cashback on $200 Spend (Activation Required) @ ShopBack

Today's the best over the weekend scheduled currently, so I wouldn't hold out.
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