Notice: Closure of Cashrewards - 08/09/2025

HCBargain on 08/09/2025 - 12:10
Last edited 23/09/2025 - 17:47 by 2 other users

Loaded up Cashrewards to check offer just now, got this:

Important Notice - Closure of Cashrewards
From 12pm AEST, Monday, 8 September 2025, Cashrewards ceased making offers available on its Website, App and Notifier.

See below key dates and actions following our closure. We have also set out what you need to do to access any remaining rewards in your account.

WTF?? Anyone know what has happened? I think they have been great.

Some important details of which you need to be aware:

Recent transactions will continue to track and be approved or declined in the next 3 days. All transactions that are pending as at Thursday, 11 September 2025 will be approved and then you will be able to withdraw your cashback.

If you have any untracked or queried transactions, please submit your queries by 11:59am AEDT on Friday, 10 October 2025. All queries submitted after this date will not be assessed.

Please withdraw your funds by 11:59am AEDT on Friday, 24 October 2025. To withdraw your funds simply click Withdrawal in My rewards and follow the steps outlined in the FAQ's.

Members who have not withdrawn by this deadline, but have a linked bank or PayPal account, will have their available funds automatically transferred to those accounts. If you have both bank and PayPal details linked, the transfer will be made to your linked bank account.

PayPal withdrawals will cease at 11:59am AEDT on Friday, 24 October 2025. After this date, withdrawals will only be available to your nominated bank account.

After 11:59am AEDT on Friday, 24 October 2025 withdrawals will only be processed manually. You will need to contact our member services team for assistance via our Help Desk Portal or email,
support@cashrewards.com

All withdrawal claims must be received by Friday, 12 December 2025.

Important moments in Cashrewards History

2014: Cashrewards was founded in Sydney by Andrew and Lorica Clarke

2018: Cashrewards launched its In-Store Offers platform with Visa (In-store cashback)

2020: Cashrewards successfully listed on the Australian Securities Exchange (ASX) under the ticker ASX:CRW on December 2, 2020, following a successful Initial Public Offering (IPO)

2021: Cashrewards (ASX:CRW) was bought by ANZ Bank’s innovation and investment arm 1835i, receiving a takeover offer at $1.135 per share. Later: Cashrewards and ANZ launched Cashrewards Max, an exclusive program for ANZ credit and debit card users that offered higher cashback rewards.

2022: Cashrewards Max Is Retired on Sept 30, 2022. CRW is delisted from ASX in January 2022

2024: tightarse leaves the company after 8 years of employment. Cashrewards acquired Little Birdie in August. Prior to that, Little Birdie paused their operations in the middle of May.

2025: September 8: Cashrewards announces closure. Little Birdie also confirms closure.

General Discussion Cashback

Related Stores

Cashrewards
Cashrewards
Third-Party

Comments

  • Falbium on 08/09/2025 - 12:12
    +40

    They say "All transactions that are pending as at Thursday, 11 September 2025 will be approved and then you will be able to withdraw your cashback."

    Which sounds great in theory, how well it's handled remains to be seen

    After closing your account, it's probably worth sending an email request to delete personal info and withdrawing consent to share it:
    privacy@cashrewards.com

    • coffeeinmyveins on 08/09/2025 - 12:41
      +55

      it's probably worth sending an email request to delete personal info

      Anyone that works in the industry knows how this actually works

      • BadGiraffe on 08/09/2025 - 16:36
        +34

        Already sold to recover costs.

        • bcYield on 09/09/2025 - 18:11
          +8

          Been sold since day 1 ….

        • frewer on 09/09/2025 - 20:13

          That could expl;ain why I receive some spam phone call in the last few weeks …

      • theknight27 on 08/09/2025 - 19:25
        +1

        How does it work?

      • sween64 on 08/09/2025 - 22:19
        +13

        Email gets ignored

      • tunzafun001 on 12/09/2025 - 12:55

        I went in and changed all my details to bogus data…It sends an SMS to confirm your changes. Did the lot..

        Then logged back in…none of the bogus details had been applied!

        But the login and password changed at least…and is less than pleasant for future scam marketers and hackers…. kinda hope they see it!

        Finally, deleted the account…. it says I cant login now…best I can think of.

    • nubix on 08/09/2025 - 14:03
      +21

      Really interesting that I deleted my Cashrewards account months ago and still received this email haha

      • admiralbargain on 08/09/2025 - 14:30
        +31

        Software engineer here. In many cases when you delete your account anywhere it's usually a soft delete (basically marking that your account is in a deleted state) as your account details might still be needed for audits and stuff

        Guess they overlooked that when churning out the email list

        For personal info these should be stored encrypted (it's amazing how many companies don't do this) such that they cannot be made sense of unless the info is decrypted (basically lock and key) and only accessible by the company & it's services. To be clear this is a separate issue from them emailing you. And to be extra clear there's no evidence of cashapp lacking in this aspect

        As for closing down I'm unsure about the procedure but i doubt emailing them would do anything

        • moar bargains on 09/09/2025 - 13:10
          +3

          For personal info these should be stored encrypted (it's amazing how many companies don't do this)

          My default assumption these days is that PII isn't stored properly (encrypted), and hence they will be leaked. Just listing the hacks in the last 5 years as proof of this would take all day…

          • Nom on 08/10/2025 - 20:48
            +1

            @moar bargains: On the plus side, each piece of PII can only leak once - and because of Optus/Medibank/Latitude etc etc then everyone's details are already out there and we've got safety in numbers. Each new data leak is no big deal 😞

        • Naigrabzo on 08/10/2025 - 19:45
          +1

          What if you edited and changed the details instead of deleting it?

      • chriskq on 08/09/2025 - 15:09
        +8

        To be fair this type of email would be considered Transactional and not marketing

    • icanfly on 08/09/2025 - 14:28
      +3

      That's what I am wondering too because I have cashback pending for accommodation which normally doesn't get approved until after you stay there to stop you from cancelling your booking

      I guess in 3 days they will reject it :( but I have emailed to find out

      My mum also has $500 pending from a Japanese tour which isn't until next year so trying to find out about that too

      • marketingpolice on 08/09/2025 - 15:57
        +3

        yeah we made hotel bookings for summer on agoda. be most unfair if they don't pay considering our bookings are paid upfront and not even cancellable !

      • mickyb80 on 08/09/2025 - 16:48

        Raise a support ticket - advised that the funds should be released in the event the platform is closing and state, should they not, then you will consider your options to refer to the relevant gov body (eg. AFCA, DoFT etc).

        • OnlyHans on 08/09/2025 - 21:29
          +2

          Cashrewards evidently did not rejoin AFCA after being expelled in December 2020 for failing to pay their membership levy.

          (Shopback still participates - Member Number 104104 since 19/01/2024.)

    • FLICKIT on 08/09/2025 - 14:39

      It will be interesting to see if the $3 - 8th of July & $5 - 29th of Aug bonuses will be paid… It may be worth keeping any eye on them..

      • bargain_knight on 08/09/2025 - 18:45
        +1

        I am wondering the same. Will complain if they're not paid.

    • Gooddeal21 on 08/09/2025 - 14:51
      +4

      Should we make new booking in the future just in case they approve it and then we can cancel the booking ? 🤣🤣

      • techdave on 08/09/2025 - 15:04
        +5

        Surely ozbargainers would already post this as a deal if this is possible!!
        They've already stopped any tracking feature now, to stop these things from happening I suppose.

        • cobknob on 08/09/2025 - 15:14
          -3

          So you can't track any new purchases as of email? Should be listed in description if that is the case!

          • Techie4066 on 08/09/2025 - 15:25
            +3

            @cobknob:

            From 12pm AEST, Monday, 8 September 2025, Cashrewards ceased making offers available

          • Benjamin7711 on 08/09/2025 - 15:34
            +4

            @cobknob: Sir this is a forum

      • Lanushi on 08/09/2025 - 15:10

        Asking the real questions

  • MS Paint on 08/09/2025 - 12:14
    +43

    @tightarse saw the writing on the wall a while back and jumped shipped. Great move.

    ? Anyone know what has happened?

    Anz (1835i) purchased them. If they aren't making money or a decent ROI then it's time to wind it up.

    • ATangk on 08/09/2025 - 12:27
      +16

      I didn't see ANZ push CR at all anywhere close to how Westpac Group pushed their 4 banks with exclusive promos.

      • faricity on 10/09/2025 - 10:23

        I have seen it on the ANZ website as a "benefit" for customers from a marketing side. But no real benefit for upsized cashbacks or anything like that.

    • payless69 on 08/09/2025 - 13:44

      Now ANZ bought Suncorp they have to nurture another sick horse.

      • Ryan-H on 08/09/2025 - 20:49
        +10

        ANZ is the sicker horse, Suncorp was doing ok (not good, not great) before the "merger".

        You should check out the weekly Nuno ANZ mega threads on www.reddit.com/r/auscorp it's drama city at ANZ at the moment since the new CEO has come on board, more than usual when a new CEO comes on board at a large organisation.

        ANZ bank is a joke from a customer and broker perspective.

        • rehan770 on 09/09/2025 - 03:09

          So you reckon Suncorp is doing bad now??

        • payless69 on 09/09/2025 - 06:04

          Interesting to know, thanks,
          I live at the end of the bitumen in a place called FNQ and it is also pretty F'ed.
          Suncorp came out of a disaster when QLD State industry development board got rooted and they needed a reset. At first we used all Suncorp because they did not pass on deposit taxes that were in force then. Later they supposed to merge with BOQ and Metway. BOQ bolted and the remaining merger took way too long.
          Their credit cards also were secretly handled by Citi, a US firm not willing to accept Oz conditions.
          The markets are shifting all the time.
          When Credit Suisse took on Mr Thiam, an African to do their business it ended up in a disaster.

    • topherboi on 08/09/2025 - 14:26
      +1

      @tightarse saw the writing on the wall a while back and jumped shipped.

      Or they simply got a better offer elsewhere?

      • ankti231 on 08/09/2025 - 14:29
        +4

        Or they got made redundant?

        • topherboi on 08/09/2025 - 14:30
          +1

          Or that, either way.

        • Captain Yobbo on 08/09/2025 - 17:55
          +1

          Yeah not sure why a random employee leaving somehow constitutes an "important moment", just because they used to post here frequently

    • tightm8 on 08/09/2025 - 14:33
      +1

      knew this business was a goner the moment he jumped ship.

      good idea at the beginning but easily repeatable and no pricing power whatsoever.

      • DodgyDavesDiscounts on 08/09/2025 - 16:59
        +1

        I knew something was up when they started rejecting large cash back claims they use to honour. Felt off and now we know why.

      • rehan770 on 09/09/2025 - 03:11
        +2

        Yeah but tightarse has been great for any concerns & has helped a few people.

      • topherboi on 09/09/2025 - 08:11

        How did you know exactly?

    • cobknob on 08/09/2025 - 15:17
      -4

      That's fu#$ing bullshit 🤬! ANZ and the big four always make money - they print the shit! - why purchase a rewards system only to shut it down cause they're greedy little fu#$s!

      • McFly on 08/09/2025 - 15:23
        -3

        Banks print money? Gotta get me one of those ANZ $100 notes.
        They are a public business, not a charity.

          • McFly on 08/09/2025 - 15:54
            +2

            @cobknob: Repeating something over and over doesn't make it true.
            But yes, "it's a bank".

              • McFly on 08/09/2025 - 18:59
                +2

                @ASR-Briggs: Yes I know the saying.
                I don't read it that way in either of cobknob's posts, but your eloquent and reasonable post has of course made me realise the error of my ways and I will repent with self flagellation for the rest of the night.

                • ASR-Briggs on 08/09/2025 - 19:12

                  @McFly: If you film that and post it on the internet, then you too can print money!

                • cobknob on 08/09/2025 - 19:53
                  -1

                  @McFly: Metaphorically! Banks don't have printing presses 😂 but who knows 🙄

                  • McFly on 09/09/2025 - 11:55

                    @cobknob: Oh, didn't read it that way, especially as it was repeated.

          • cobknob on 08/09/2025 - 19:52
            -4

            @cobknob: Who's the bunch of fruit loops negging me. Buffoons! Filibusters!

        • thewiseone on 08/09/2025 - 17:40
          +7

          They do in effect print money, that's the fractional reserve banking system.

      • arcticmonkey on 08/09/2025 - 15:41
        +3

        This is often what happens when the billion dollar corporate scum get involved. For the consumer, CashRewards would've been better left as is.

    • oztite on 08/09/2025 - 15:31
      +1

      So… ANZ just lost $100million?!

      **
      ANZ acquired Cashrewards for approximately $100 million. The acquisition was made through ANZ's external innovation and venture arm, 1835i, with a bid for $1.135 per share, which valued the company at around $89.5 million at the time of the announcement in October 2021. The acquisition was completed in January 2022, making Cashrewards 100% owned by a fund managed by 1835i on behalf of ANZ

      • arcticmonkey on 08/09/2025 - 15:42
        +2

        Even if they did, that is cents/minuscule for them compared to us.

    • skillet on 08/09/2025 - 17:41
      +3

      Probably this new CEO brilliant move

      https://www.theaustralian.com.au/business/financial-services…

    • bcYield on 09/09/2025 - 18:23
      -1

      He jumped with all the secrets and data with him, didn't he?

  • scrimshaw on 08/09/2025 - 12:16
    +14

    Little Birdie is also shutting down too. They were acquired by Cashrewards just a year ago.

    https://www.littlebirdie.com.au/

    It’s with great sadness we announce that Little Birdie will no longer continue as a consumer product 😔.

    We are so proud of everything we've built and the $50 million we've helped customers save over the journey though price comparison, exclusive deals and coupons 🚀.

    The extension and apps will continue to be available for the time being, but the experience will wind down as we decrease our data ingestion.

    Thanks so much for coming on this journey with us, we couldn't be more proud of the technology we've built and the amazing team who have built it.

    • Aldonis on 08/09/2025 - 12:55
      +35

      Little Birdie sucked so much. I'm surprised it lasted this long

      • McFly on 08/09/2025 - 15:11
        +4

        will wind down as we decrease our data ingestion.

        Little birdie is full.

      • SimAus007 on 09/09/2025 - 15:19
        +3

        I'd genuinely never heard of it until now.

    • drspy00 on 08/09/2025 - 14:41
      +2

      Did a Little birdie tell you this?

    • xyzzyxyzzy on 08/09/2025 - 15:33
      +1

      I noticed Little Birdie shut down again earlier this year too. The reason I say "again" is because it had briefly resurfaced with a Chrome extension just a few months prior, which in hindsight might have been a red flag.

    • bazingaa on 08/09/2025 - 20:20

      What was Little Birdie? can't remember

    • ninohax on 08/09/2025 - 21:01

      Little Birdie was a complete shit show. Totally scummy website. Glad that they are closing down.

  • kolorijo on 08/09/2025 - 12:17
    +5

    Withdrawing now. Thanks for the heads up.

    • nismo on 08/09/2025 - 14:30
      +2

      Connection error please try again

      • tightm8 on 08/09/2025 - 14:34
        +8

        Getting errors, all you bastards are probably trying at the same time.. will give a try later tonight

        • nismo on 08/09/2025 - 14:34
          +1

          same same, all you bastards…

          After 12 hundred attempts i may have finally gotten it..

          And the SMS's are still coming in… even the original code from the first attempt…

    • vengeance88 on 08/09/2025 - 14:35
      +1

      I can't even login

      • capslock janitor on 08/09/2025 - 14:54
        +1

        Yay!
        Your Cashrewards withdrawal has been successfully submitted. Please allow 4-7 days for your rewards to appear in your nominated account.

  • ATangk on 08/09/2025 - 12:20
    +2

    Holy crap I just refreshed CR to see the new rates and saw this! Last date for things are 10th October for enquiries and 24th October for cashback withdrawal.

    I just made a purchase yesterday for a Compare the Market, so will be extremely curious how they play this out… It never tracked yet still in click history…

  • baagainboy on 08/09/2025 - 12:20
    +2

    What are the alternatives? Shopback?

    • ATangk on 08/09/2025 - 12:22
      +71

      The issue with less competition is poorer rates…

    • MS Paint on 08/09/2025 - 12:25
      +91

      Topcashback

      • Click_It on 10/09/2025 - 21:43
        +1

        This ^

        It's the best one running.

    • LLK on 08/09/2025 - 14:27
      +13

      ShopBack and TopCashBack

      Both of them are pretty decent too

      • arcticmonkey on 08/09/2025 - 15:45
        +12

        TopCashback at least has better representation here.

        ShopBack support on here has significantly worsened in my opinion since ShopBack's mass layoffs.

        https://www.ozbargain.com.au/node/841842

        https://sg.finance.yahoo.com/news/shopback-lays-off-24-per-c…

      • Asti on 08/09/2025 - 17:54
        +2

        Although SB is better than TCB when it comes to having something happening all the time , SBs customer service is ghastly even if you are a plus subscriber. Any time you talk to someone they treat you like shit and ignore everything you say.

        • safrane on 09/09/2025 - 09:36

          Because you're not the customer for these cashback platforms, you're the product. They're selling businesses referrals of me and you, to them.

        • parad0x on 09/09/2025 - 10:17

          TCB have beat cashback guarantee, there's no reason you can't use them regardless of what is "happening" with them deal wise.

          They are the world's largest cashback Corp. Pretty sure they've also won 4/5 past consumer satisfaction awards in…. UK possibly.

          One I've had my eye on for a while for more obscure purchases is Letty Shops. By no means a replacement though

    • watwatwat on 08/09/2025 - 14:42
      +27

      Shopback, the company who had their database hacked and the details of all their customers leaked on the dark web.

      Then they instructed their staff to pretend like it never happened and ignore any questions about it.

      Shopback continued to add comments to ozbargain posts, but any question related to the hack would be selectively ignored.

      • cski on 08/09/2025 - 14:51
        -6

        well think of it this way

        the company that was past tense hacked is more likely to notice the risk and invest in fixing it.

        those that dont experience it are just as likely sitting on their hands doing nothing because they are in the , never happen to us so investing in security is a waste of money

        • Darkscythe on 08/09/2025 - 14:59
          +11

          You'd like to think that but in reality, security is seen as a cost center and rarely gets invested in. I wouldn't believe that any company that gets hacked will improve security beyond the bare minimum to avoid any penalties.

          • cski on 08/09/2025 - 15:03

            @Darkscythe: thats exactly the point the one hacked spends a dollar now, the one that didnt experience continues to sepnd 0
            because the accounting sees each dollar in security an investment into something that then never happens because the dollar, but is then questioned why did you waste a dollar on security when when didnt get hacked anyway

            chicken egg stuff, just like safety in workplace, expensive safety stuff that prevents accidents , but because the accidents are avoided , the prevention is claimed to not do anything.

            Only legislation can force investment in things that otherwise are invisible

          • kid-vhee on 08/09/2025 - 15:04

            @Darkscythe: know what really interesting, most successful hacks at the moment are social engineering - human error. People mistakenly logging into dodgy sites, key loggers, phishing that steal ID logins and passwords.

            • moar bargains on 09/09/2025 - 13:22

              @kid-vhee:

              most successful hacks at the moment

              This has been true forever? Ever since 'hacks' were a thing, human error was the cause in approximately 90% of cases. It's comparatively very rare that there's a misconfigured API or something that just, say, exposes users' drivers licences to the world.

        • KangaDrew on 08/09/2025 - 15:33

          the company that was past tense hacked is more likely to notice the risk and invest in fixing it.

          One would like to think that'd be the case, right?

          • cski on 08/09/2025 - 16:04

            @KangaDrew: i never said never

            i just said more likely,

            besides thats a case of repeat, what about the millions of first time per repeat

            • KangaDrew on 08/09/2025 - 16:06

              @cski: Yeah, I know you weren't saying it as an absolute. No negs from me :-)

              • cski on 08/09/2025 - 16:12

                @KangaDrew: i don't know why everyone is so negative these days, i was only hoping to reassure someone scared to trade based on past performance

                I know i can only squeeze money for security once either
                *a. something happens, directly or to a peer competitor, that the purse holders can direct compare / measure loss
                *b. New Legislation lights a fire that we can wave at the purse string holders, do this for $X or else this is the tangible fines $X + N
                *c. a tangible measure of expense "Cyber security insurance" the premiums go up by $X suddenly we can to extract $X - N equivalent to invest and bring tangibly bring down that measurable expense

      • Pacify on 09/09/2025 - 10:35

        Bit hard to care when Optus and Medibank did the same thing more or less, and they are far bigger and supposedly trustworthy companies

    • BlahBlahBlaah on 08/09/2025 - 16:50
      +1

      Qantas shopping is an option for some, rewarded in points

  • Neoika on 08/09/2025 - 12:22
    +23

    Save your unused giftcards.

    • ATangk on 08/09/2025 - 12:25

      Good shout, still available by clicking profile on top right.

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