This post contains affiliate links. OzBargain might earn commissions when you click through and make purchases. Please see this page for more information.
Another 6 month nbn 2000Mbps offer by Superloop for new customers.
| Download/Upload Speed | Promo Price | Ongoing Price | nbn Technology | Is a new nbn NTD Required? | ABN Required? |
|---|---|---|---|---|---|
| 2000/100 (Hyperspeed) | $145/month for 6 months | $165/month | HFC | Yes (installed by an nbn technician or delivered to you) | No |
| 2000/200 (Hyperspeed) | $145/month for 6 months | $165/month | FTTP | Yes (installed by an nbn technician) | No |
| 2000/500 (Business Max) | $199/month for 6 months | $220/month | FTTP | Yes (installed by an nbn technician) | Yes |
Choose between nbn 500/50 or 1000/100 temporarily before 2000Mbps kicks in.
Customers signing up for the plan will initially be placed on a 1000 Mbps interim plan until the upgraded NTD (nbn connection device) is installed by a technician. Once the installation is complete and your NTD is upgraded, your service will automatically switch to the full 2000 Mbps plan.
Your invoice will also be pro-rated to reflect the interim plan, and a new invoice will be issued once the upgrade is finalised.
Check here to see if you are eligible for nbn FTTN/FTTC to FTTP.
In our context, a “new Superloop customer” means someone who:
- Doesn’t currently have an active Superloop service in their name (broadband or mobile); and
- Is signing up for a new service (not moving or changing an existing Superloop service).
Carrier Grade Network Address Translation (CG-NAT) and Static IP address.
Superloop use CG-NAT which works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, Plex server, NAS, servers or if you want to host online P2P games. When you turn off CG-NAT you will be able to use remote access and host online P2P games again. Leave CG-NAT turned on if you don't do any of this.
If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.
You can get Carrier Grade NAT turned off for free if needed. Call up Superloop support or use the Superloop online chat on the Superloop website (red and black icon, bottom right).
$5/month for a static IP address with nbn FTTP 2000/200 and nbn HFC 2000/100 (this also turns off CG-NAT).
$0/month for a static IP address with nbn FTTP 2000/500 (this also turns off CG-NAT).
Credit Card Surcharge
A 1% surcharge applies to all payments by card. You can pay by Direct Debit from your bank to avoid this charge.Cancelling Your Plan
You can cancel your plan at any time for free by giving us 30 days notice. This can be done by phone, email or live chat.If you contact us via email to process a cancellation, for security reasons, we will contact you over the phone before processing your cancellation. If you are unable to contact us over the phone, please reach out to us on live chat for assistance.
Superloop Residential Critical Information Summary.
Another warning to those unaware of superloop's draconian 30 day notice requirement for disconnection, and their intentionally painful cancellation process.