nbn FTTP or HFC 500/50 $64.99/Month for 6 Months for New Customers ($94.99/Month Ongoing) @ TPG

694
nbn FTTP or HFC 500/50 $64.99/Month for 6 Months for New Customers ($94.99/Month Ongoing) @ TPG
Go to Deal
zol on 21/09/2025 - 21:30 tpg.com.au (1168 clicks)
Last edited 21/09/2025 - 21:37 by 1 other user

Description:
TPG's NBN500 plan offers unlimited data for $64.99/month for 6 months (save $30/month), then $94.99/month. Enjoy 500Mbps download and 42Mbps upload speeds with a Price Beat Guarantee^. 30-day cancellation policy applies.

Key Details:
- Plan: NBN500 Unlimited Data
- Price: $64.99/month for 6 months, then $94.99/month
- Discount: Save $30/month for 6 months
- Speeds: 500Mbps download, 42Mbps upload
- Data: Unlimited
- Cancellation: 30-day cancellation policy
- Price Beat Guarantee: Available (see TPG website for terms)
- Availability: Check FTTP eligibility on TPG's website

Notes:
- Typical evening speeds may vary.
- ^Price Beat Guarantee terms apply.

TPG Referrals

Referral: random (22)

Referrer gets $100, up to $1000 a month.

Internet Broadband FTTP HFC nbn

Related Stores

TPG
TPG

Comments

  • Far Cough on 21/09/2025 - 21:43
    +21

    30-day cancellation policy applies.

    imagine how hard it will be with TPG when its a PIA with Superloop

    • xdivino on 21/09/2025 - 21:45
      +6

      So these aren’t enforceable by consumer law but they can still try and hope you don’t complain?

      • happydude on 21/09/2025 - 21:56

        It's entirely enforcble to have a cancellation policy.

        • Far Cough on 21/09/2025 - 21:58
          -1

          ACL states they can't charge for a service they don't provide.

          • CaptainHoltisDad on 21/09/2025 - 22:05
            +1

            @Far Cough: You still get the service for the next 30 days after notifying them.

            • wildstone on 21/09/2025 - 22:15
              +7

              @CaptainHoltisDad: Not if you already ported out?

              • bcYield on 21/09/2025 - 22:36

                @wildstone: Someone here said he/she got refunded. The superloop chatbot said they could. I guess we need to take the risk to find out more.

                • Far Cough on 21/09/2025 - 22:44

                  @bcYield: The chatbot just allocates a day in 30 days: if you want it earlier you need to call up

          • happydude on 22/09/2025 - 14:18

            @Far Cough: I'm well versed in ACL.

            The only possible thing it could run afoul of is an unfair contract term. However, it would be unlikely to meet the significant imbalance threshold to make it unfair.

        • tipai86au on 21/09/2025 - 22:16

          yes, it is

        • SudipNerd on 22/09/2025 - 15:52
          -1

          Yup, I asked them to refund (was unaware, as I didnt read the terms and conditions) for the service I didnt use, and it was denied. I issued a chargeback using my bank and now I receive threatening messages/emails from InCredit. Not sure of the worst case scenario here, but just feels wrong to pay for a service that I was paying twice for. Well, I complained to ombudsman and ACCC. They registered it, but no action.
          If this scammy terms and condition is successfully enforced, we will soon be paying for electricity and gas as well in a very similar fashion.

    • Lucyshane on 21/09/2025 - 21:45

      That sucks

    • cheaptech20 on 21/09/2025 - 21:48
      +1

      What does that mean

      • Ronney on 21/09/2025 - 21:55
        +1

        When cancelling, you need to give them 30 days notice.

    • kungfuman on 22/09/2025 - 09:29

      I have opticomm FTTP i am with superloop now on a 1000/100mbps plan 85 bucks a month.

      for those that are wondering superloop is exotel.

    • FAT BEAR on 22/09/2025 - 11:03
      +2

      I just recently cancelled my HFC NBN with TPG.
      Given them 30 day notice. They tried to charge my credit card close to the end of the 30 days period.
      I rang and asked for an explanation. The operator said it is cost for cancellation and later said she will "waive" it.
      I lodged a complaint with TIO. It's outright scam.

    • grayst0ne on 22/09/2025 - 11:11

      Dunno what you're saying, +1 for the username

    • Fappy Bunny on 22/09/2025 - 12:11

      Make sure you don't call during the off-shore call center, call at weekday 9 am.

    • Save 50 Cent on 22/09/2025 - 12:16

      I’d just send them an email and then port out 30 days later. Will be a nice conversation for them with the ombudsman if they give me a hard time about paying the invoice

  • Butt Scratcher on 21/09/2025 - 21:49
    +8

    I was really hoping to see more providers offer $80 per month ongoing like exetel, but it's not really happening.

    I'm suspect they will jack up the price after luring a bunch of customers with cheap prices, like they did in the past

    • blackswift on 21/09/2025 - 21:58
      +2

      Buddy Telco - $80 for 3 months, then $85 ongoing.

    • Roe Jogan on 21/09/2025 - 22:12
      +2

      well my superloop 89.99 1000mbps is ending in december, if i dont see a good deal im going excetel

    • fridgejam on 21/09/2025 - 22:16
      +4

      Neptune is $85 a month with Static IP ongoing

    • happyangus on 21/09/2025 - 22:20
      +3

      This is fine, I'm happy tor churn every 6 months to pay less. For everyone else there's Exetel

    • RaijnAU on 21/09/2025 - 22:42
      +2

      Carbon Comms.

    • Domingo on 22/09/2025 - 06:25

      nbn has historically encouraged this with 6 month discounts on wholesale pricing to RSPs for new customer acquisitions, even if they came from another RSP and were an existing nbn customer.

      I haven't looked at the WBAs for a while now, but given the discounting structures remain the same with so many plans still offering discounts for the first 6 months

      • Jazza2400 on 22/09/2025 - 13:10

        Don't know why NBN would do that, I can see it as an incentive for RSP's and new customers, but in the end NBN don't gain anything out of it?

        • bobvegas on 22/09/2025 - 13:33

          people may try higher speeds due to the 6 months discount, and at the end, the user can't tolerate a slower speed.

    • drprox on 22/09/2025 - 06:31

      The prices have all been jacked following the speed increases. Must be great for low income earners that the cheapest ongoing nbn plans going are basically $90 a month now.

      • Twix on 22/09/2025 - 09:45

        Many ISPs kept the same monthly cost. You can get 25/10 $55/m ongoing.

  • cmdbash on 21/09/2025 - 21:55

    is there a way to add a phone service if I BYO modem?

    • bcYield on 21/09/2025 - 22:40

      Home phone you mean? Just ask them to add one. Pay As Go or $10/m unlimited.

    • Namidairo on 21/09/2025 - 22:46
      +2

      Last time I checked, they still locked their voip services to their hardware and refused to give out the sip credentials.

      • bcYield on 21/09/2025 - 22:54

        It took weeks for them to send out my number only until I called.

    • Twix on 21/09/2025 - 22:47
      +1

      Go with someone like Siptalk for VoIP. You may need a VoIP adapter or IP phone handset.

  • Roe Jogan on 21/09/2025 - 22:11
    +5

    excetel has the best one set fee price, 80 per month, no 6 month bullshit

    • lightfoot on 21/09/2025 - 22:24
      +2

      With CGNAT which is the only downside

      • RtN on 21/09/2025 - 23:46

        which ones don't use CGNAT?

      • vovka on 22/09/2025 - 07:12

        Exetel business plan can be had for $89 fot 18 months. No CGNAT.

        • amrdeus on 22/09/2025 - 08:16

          What are the downsides to CGNAT?

          Personally I need to port forward so that's why I don't want it, but why would others care?

    • Freestyle on 21/09/2025 - 22:40
      +6

      switching 6 months takes 10 mins of my time and i got $140 cashback over the past year

      • Jazza2400 on 22/09/2025 - 13:11

        How much downtime between switching? I haven't had any issues with internet over the past 4 years with Future Broadband and reading up on the Arctel deal heaps of ppl had disconnection issues so would rather stable internet over saving dollars (you get what you pay for)

        • Freestyle on 22/09/2025 - 17:16

          no downtime, NBN is seamless. I heard sometimes they might need you to change ports but thats about it.

          The only issue i had to skirt a bit around was Superloop/Exetel's 30 day policy but even thats not too bad because I just cancel 30 days and set the other plan to be set up 30 days later, since I am signing up online for the cashback its not much effort

          You do have to call them up to cancel though.

          (Fyi apparently you can bypass their 30 day policy by stating ACCC laws or something, if you google it reddit should have a thread. I dont have the time or energy to do this so I just work around it, its not that bad)

  • EnemyEagle3 on 21/09/2025 - 22:26

    Can you get the FTTP upgrade from them, but leave after 6 months too without repaying the FTTP upgrade fee?

    • aleayr on 22/09/2025 - 07:51
      +1

      Just churn to another cheaper provider after 6 months.

    • CheapandUsed on 22/09/2025 - 08:37

      Can you get the FTTP upgrade from them

      I feel like it would be better to use one of the providers with ok customer like Superloop, Launtel, ABB when doing that..

  • dufflover on 21/09/2025 - 22:33
    +3

    I called them up during my shopping around and when they couldn't do an offer close to my current Origin one, I said Dodo was winning next and somehow they tried to tell me $64.99 was beating $62.99 lol. Then TCB $100 cashback made it no contest anyway.

    • Save 50 Cent on 22/09/2025 - 12:19

      Damn.. you call ISP’s around to negotiate the best deal? That is next level mate. I only do that when I buy a new car but kudos to you

      • dufflover on 22/09/2025 - 16:46

        hehe not that many, only 2 or 3 tops really; like the current one (whom they didn't even bother trying to keep me), and 1 or 2 of any which are "close" to the price, so not like any of the ones Twix posted, starting point too high.

        Most of it is just on hold anyway :P

  • EyyBanane on 21/09/2025 - 23:03

    Is there a way to schedule the connection for a future date? I can’t seem to find it until the payment page.

  • alan737 on 21/09/2025 - 23:41
    +13

    TPG NBN?? Worst service ever; customer support is absolutely terrible.

    • seanbaussie on 22/09/2025 - 00:08
      +10

      Yep, I've spent hours and hours on the most ridiculously simple problems with their "support".
      The operators don't pay any attention to what has already been tried and won't listen.

      • Save 50 Cent on 22/09/2025 - 12:21
        +1

        Well, they have a script to read so don’t confuse them with telling them what the actual problem is. Just listen and keep restarting and resetting the modem as you are told.

    • Blitzfx on 22/09/2025 - 01:17
      +2

      I was on TPG and their international routing is shit. Connecting to Japan , it jumped from Syd to LA across the pacific ocean back to Japan

  • rberry on 21/09/2025 - 23:48
    +20

    what a joke. I have been with TPG for over 10 years and they couldn't even offer this price for my 50 speed connection. But if you're a new customer, we'll give you 10x the speed for cheaper. I left them a few weeks ago for something much much better! Buyer beware…

    • Alex221 on 22/09/2025 - 00:55
      +11

      The real question is why you stayed with them for over 10 years?

      • alan737 on 22/09/2025 - 05:04
        +2

        I was with TPG for four years, but the moment I had constant internet dropouts it turned into a nightmare. Support was absolutely useless; long queues, more frustrating calls, and every single time I was forced through multiple lengthy ID checks with each person I got transferred to, then had to re-explain the same issue over and over, from the frontline agents who seemed to have no clue about internet dropouts to the so-called “technicians” who didn’t help either. They dragged it out for weeks with pointless NBN and TPG tech visits that fixed nothing. The fault was on their end, proven when I switched ISPs and everything worked instantly. Ticket numbers meant nothing, and even getting my refund took two months and more painful follow-ups. Worst service I’ve ever dealt with.

        • reloxation on 22/09/2025 - 05:43
          -1

          What about the other 6 years?

          • Domingo on 22/09/2025 - 06:27
            +4

            @reloxation: There's 2 different neg voters in this thread. The one you replied to had the service for 4 years, not 10.

            • reloxation on 22/09/2025 - 12:01

              @Domingo: Lol, thanks Domingo. Need to stop OzBargaining when I just wake up 😝

    • ForkSnorter on 22/09/2025 - 07:04

      Who did you switch to? I wouldn't mind switching to get better value. $85 seems too much for 50/20.

      • alan737 on 22/09/2025 - 11:58

        Aussie Broadband

    • sauce2k on 22/09/2025 - 07:08
      +3

      We are in 2025 you still get frustrated with brand loyalty? Come on now.

  • paullytaylor on 22/09/2025 - 06:19

    I switched the other day for this deal, phone call because the plan selected online said SL100 even though that is the 500mb speed plan. But TPG rep helpful and connected the following day.
    Saw the same 30 notice period with previous provider and thought now I’ve done it. Rang them and told them I had already given notice, the guy asked if I’d signed up with someone else and then asked his supervisor, they disconnected me following day, not 30 days notice.
    Thanks for heads up with TPG will be sure to give notice!
    Speed is good and consistent so far. See how we go.

  • mrmaltalian on 22/09/2025 - 06:26
    +2

    TPG fibre woeful. Don’t be lured in by the cheaper pricing, you’ll get what you pay for. Crazy amount of drop outs and really poor stability issues

    • x d on 22/09/2025 - 08:52

      How is that? Does TPG own the fibre? I thought it's a general structural thing. Doesn't sound right as if you have dropouts with TPG, churning over to another company will still give you ongoing dropouts.

  • sauce2k on 22/09/2025 - 07:09
    +1

    Been on FTTP for a few years with TPG, no issues.

  • matt-ozb on 22/09/2025 - 07:25

    When you change providers, do you have to cancel your existing service or does it just automatically terminate?

    • DeeTrance on 22/09/2025 - 18:08

      On my FTTP, you have to cancel first or else you will end up with two separate nbn services on two different ports.

  • samyall on 22/09/2025 - 07:48

    With all these intro deals has anyone put together a spreadsheet to compare and look at the different value?

    • bAps on 22/09/2025 - 09:57
      +3

      sounds like you just volunteered

  • Kanjus on 22/09/2025 - 07:53

    Good to see they have switched to ipoe. Used to have annoying vlan tags

  • ATTS on 22/09/2025 - 08:59

    If port out then port in, would it be a new customer?

    • zol on 22/09/2025 - 09:39

      Maybe call them and ask if they can match the offer

  • w33w00 on 22/09/2025 - 09:49

    Of course they will only price match the main players, what a shame. If they'd match Arctel for the $50/mo, but for 12 months, I'd be there.

  • Acrylic on 22/09/2025 - 10:02

    I am going to Exetel, 80/Mon, Non of this BS

  • noz on 22/09/2025 - 10:30
    +2

    Negging for 30 day notice period. A business should not be inconveniencing/penalising users in such a way. ACCC should crack down on this, as it's also designed to stifle competition.

    • Lord Ra on 22/09/2025 - 11:37
      +1

      I agree with you.
      I will stay away from any business who has this stupid requirement.

  • narrowroad on 22/09/2025 - 11:27
    +1

    i've heard nightmare stories of TPG exiting issues with 30days, but their mobile service has been good so it's hard to filter through what it true and what is not.

  • SudipNerd on 22/09/2025 - 12:54

    I just tried to put an order in, there is no way to put a commencement date on the service. Called them up (was very quick), but couldn't understand my address for three min (it is complicated). Assuming this is telling me not to sign up with them. YMMV.

    • lightfoot on 22/09/2025 - 14:37

      but couldn't understand my address for three min

      Not aussie support?

Login or Join to leave a comment
Login Join