Calling Emergency Services in Japan

So I'm heading to Japan with a little one and I know most of the SIM & eSIM offerings are for Data Only.

I read that, before it was closed, Skype didn't work for calling emergency services in Japan.

I have googled the question but expect it will be similar for services such as Viber. They don't seem to specify. Googling how to call emergency services gives mixed responses regarding VOIP, some say you can call without a SIM…

Has anyone had to call emergency services while in Japan from a mobile phone or similar?
Or does anyone have conclusive evidence of what works or doesn't?

I know it's free from payphones but we won't be in any cities for the most part. Just want to be prepared for the worst.

Comments

  • +1

    I have not called emergency services from Japan, but the international standard for GSM networks is for calls to 112 to be accepted regardless of SIM or operator (which is one reason it was a big deal Optus just let them ring out last week).

    FWIW, I find it hard to imagine a location in Japan you would feel safe taking a little one to that wouldn’t have other people you could turn to for help not far away - but maybe you are travelling to an unexpected place outside my imaginings!

  • -2

    Skype didn't work for calling emergency services in Japan.

    Skype doesn't work for any services anywhere
    It was retired by Microsoft as of May 5, 2025

    Get a data sim and use voice of wifi…

    • before it was closed

      Did you even read the OP?

      Googling how to call emergency services gives mixed responses regarding VOIP

      Apparently not

      • Just dial 112

  • +1

    Most phones will dial to an emergency number even without a SIM, IIRC.

    112 is an international standard emergency number, if you dial this, the phone will figure out which number it needs to call (based on proximity), so you don't need to remember what the emergency phone number is for a different country. This from Wikipedia: edit: apparently not guaranteed to work in Japan

    112 is a part of the GSM standard and all GSM-compatible telephone handsets are able to dial 112 even when locked or, in some countries, with no SIM card present. It is also the common emergency number in nearly all member states of the European Union as well as several other countries of Europe and the world. 112 is often available alongside other numbers historically used in the given country to access emergency services. In some countries, calls to 112 are not connected directly but forwarded by the GSM network to local emergency numbers (e.g., 911 in North America, 999 in the United Kingdom and Hong Kong, and 000 in Australia).

    iPhone users can also use emergency SOS satellite
    https://support.apple.com/en-au/101573

    I'd also bring the aussie SIM card (with voice & SMS) along as a precaution (in case you need to receive an OTP from your bank, or need to place urgent phone calls to Australia to freeze or unlock a card for eg.), if you're afraid that you might lose your physical SIM then I suggest converting it to an ESIM. Or get a phone that has dual SIM functionality

    • iPhone users can also use emergency SOS satellite

      iPhone models 14 and later…

  • 112 is an international standard emergency number, if you dial this, the phone will figure out which number it needs to call

    No, this is incorrect - many countries have adopted this, but not all, Japan has not. Some carriers in Japan may redirect the call, but there is NO guarantee.

    Numbers in Japan are 119 (Fire, Ambulance ) - 110 (Police) - there is then the language barrier (though most Japanese speak reasonable English in the cities), you could use a live translation feature if need be, however, chances are, in a very densely populated country someone nearby will be able to call for you.

    • Also a cellular phone must register on a network with a valid voice compatible sim to enable emergency calling, unlike countries where any phone will connect for emergency calls.

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