evulse » user profile

4 2
Member Since 22/09/2013
Last Seen 08/03/2018
Location Brisbane
Store Reps

Recent Activities

We are still trying to get the refunds processed, we are in a hard position at the moment with Paypal as they are making us jump through...
20/11/2013 - 11:58
We are not processing any samples at the moment, at this point in time we are fixing up any orders that have not been received and then we...
15/11/2013 - 00:14
We don't let samples hold up orders. So if the guys have packed an order and the samples are not in stock we will just dispatch the order...
15/11/2013 - 00:06
At the moment the emails are all going in to a central inbox as we are using email software that helps us keep track of everything. However...
14/11/2013 - 15:38
The samples are just being delayed while we improve our product. Some people haven't been completely happy with the strength of our...
14/11/2013 - 15:35
The Free Samples was a bit of an issue, the reason we launched it was the fact we were getting so many email requests for it and it was...
14/11/2013 - 15:33
No doubt you have contacted us before but can you PM your order details. We now only have a few outstanding orders and are either...
14/11/2013 - 15:27
I am one part of the Bulk Proteins team. I handle most of the technical side but at the moment also handling a lot of the issues. Your...
14/11/2013 - 15:25
The sites back up we are just working on improving everything so we can streamline our dispatch area. I agree OzBargain shouldn't be messed...
13/11/2013 - 21:23
The designers know not to use Flickr images and we would never consent to it, I am guessing this image is also from Shutterstock or iStock.
12/11/2013 - 10:48
As mentioned the likes are from the sample sale and just launching in general. We have no need to buy any, you'll see some comments on...
12/11/2013 - 10:44
We are open to admit they are the same photo. We use stock photography on the website as although getting our own professional photography...
11/11/2013 - 23:56
Yeah no problem, we are very sorry about the current delays in emails. Every time the guys seem to be getting on top of it we get another...
11/11/2013 - 23:50
This statement is exactly what we are aiming to change. We didn't hit it right first time but we won't make the same mistake twice.
11/11/2013 - 21:05
The samples will come, however as soon as we started getting feedback from the flavours we held off until we got the feedback of majority...
11/11/2013 - 21:01
I completely understand where you are coming from I've had my share of bad experiences and would never have thought we would be the cause...
11/11/2013 - 19:15
None of those business names were ever used. They are just owned by the company. The facebook likes are also just a result of the samples...
11/11/2013 - 19:05
We are truly sorry that you didn't like our product. Our goal is to provide customers with the best possible product and service we can....
11/11/2013 - 19:01
We are truly sorry that you didn't like our product. Our goal is to provide customers with the best possible product and service we can....
11/11/2013 - 18:58
Just email me directly and I will look in to it and hopefully get it all sorted today. mike@bulkproteins.com.au The guys are getting...
06/11/2013 - 16:03
The mix-ability is also the biggest concern to us and we never thought this was going to be an issue. All our ingredients are highly...
06/11/2013 - 11:19
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and...
06/11/2013 - 01:25
Hey, I have just looked up your order and your delivery address is outside of our couriers network. We are sorry this doesn't usually...
05/11/2013 - 19:12
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and...
05/11/2013 - 19:05
I do come from an e-commerce background and my specialty is in that, however the rest of the team are not. We are an Australian company and...
05/11/2013 - 19:04
We have found that the orders that have processed through Fastway with out a tracking number are addresses not covered by our Couriers. We...
05/11/2013 - 18:57
We are releasing our customer service line this week on to our website. However we didn't have the resources to be able to cope with the...
05/11/2013 - 16:46
For everyone that has not yet received their order we just want to update you with our current progress. We have sent out thousands of...
05/11/2013 - 16:43
Information about the samples will be sent out soon. As you have probably read some people have been unhappy with our flavours. We are...
04/11/2013 - 23:28
Information about the samples will be sent out soon. As you have probably read some people have been unhappy with our flavours. We are...
04/11/2013 - 23:27