SimsDirect » user profile

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Member Since 12/02/2018
Last Seen 19 min 48 sec
Location Sydney
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Hi JleeLink, The SIM card packaging is just outdated. You definitely have 3GB of 4G data. So do not worry haha, you have the correct...
26/04/2018 - 06:57
Hi Sid, Greece and Italy will have 3G and H+ (3.5G) speeds. Yes when you are in Greece and Italy you will be able to call each other up to...
23/04/2018 - 22:23
Hi Parkour, Yes it does operate as a local SIM so anyone contacting you will be charged as per normal. The data and calls/texts are...
22/04/2018 - 21:45
Hi bluechan, Could you send me a photo of your SIM card (the part you pop the nano sim out of) I need the ICCID number and PUK number....
22/04/2018 - 17:42
Hi bluechan, That’s very interesting. I’d like to bring this up with the supplier. Could you email me please? Hello@simsdirect.com.au...
22/04/2018 - 17:07
Hi Genus, I would suggest getting express postage to be safe. Standard postage we would be cutting it very close. It’s up to you, your...
21/04/2018 - 10:47
Great! Thanks for the feedback. I'll have to emphasize on the restarting your phone as a few customers have had the same issue. Cheers,...
20/04/2018 - 08:43
Hi Genus! For sure, all you need to do is go to ding.com - purchase a 20 pound voucher on top of your current bundle. This will allow you...
19/04/2018 - 11:32
Hi Swineey, I'm sorry about that. Can I have your order number so I can chase it up for you and refund your order? I must not have seen...
17/04/2018 - 07:37
Hi Missmiry, The coupon code was removed and the price now represents the deals price. :) No need to worry. Thanks, -Aidan
12/04/2018 - 17:24
Hi CJ, I am completely restocked Tuesday next week (17/04) It’s up to you. I have a lot of orders I need to get out to customers who have...
12/04/2018 - 14:40
Cheers, One thing I know for sure is being transparent with people (including people close to me outside of business) goes a long way and...
12/04/2018 - 10:48
Hi INem, Thanks for noting this. I am using Shopify as my hosting platform for the website. There are a lot of features inbuilt with...
12/04/2018 - 10:25
Hi Min, I am so sorry for that. Unfortunately there is only so much I can do as I only have your email you entered to contact you. I have...
12/04/2018 - 09:18
Hi Skejo, Yes you will be receiving your order. An email went out about a delay getting stock out. So some people who are leaving soon...
11/04/2018 - 17:01
[@unique452](/comment/5832714/redir): It seems I have you confused for someone else... It’s pretty muddy down here... Can I please have...
10/04/2018 - 23:47
[@unique452](/comment/5832679/redir): Hey Unique, I appreciate your feedback. The stock was here I just sold it faster than expected and...
10/04/2018 - 23:09
Sorry my man. I am hoping my email I sent a few days ago got to you! I made a mistake with stock amounts and unfortunately had to refund...
10/04/2018 - 22:46
Hi Unique, The price has not been reduced, you can see live on the website. It was a typing error. I had an accidental automated email go...
10/04/2018 - 22:16
Hi Ozpanda, I have been busy getting emails out to customers who bought USA SIMs. I know I promised you I would get your order to you in...
10/04/2018 - 22:14
[@unique452](/comment/5832426/redir): Hi Unique, I have refunded all orders that I won't be able to get delivered before the departure...
10/04/2018 - 21:59
Hi Unique, I can promise you I am not trying to market at a lower price. This would be really counter-intuitive. Especially emailing it to...
10/04/2018 - 21:46
Hi Max, I would like to apologize for the confusion. I was editing the prices and mistyped the price. I also changed it so that customers...
10/04/2018 - 21:01
[@zakarados](/comment/5829395/redir): Hi Zakarados, Our NZ product is sold out and may be a few weeks until I get more. You can go to our...
10/04/2018 - 10:55
[@raspberry8](/comment/5820037/redir): Hi Raspberry, I am so sorry for the late reply! I sometime miss the follow up questions as I have to...
09/04/2018 - 20:54
[@booze101](/comment/5824477/redir): Hi Booze, Most of those countries will have H+ speeds (3.5G) or 3G speeds. I have not looked into the...
09/04/2018 - 08:12
The 20 pound voucher is what we're selling, so about $36.63 AUD atm. So not only are you getting convenience, but also a tad cheaper. -Aidan
08/04/2018 - 22:25