Ecovacs » user profile

Member Since 12/06/2019
Last Seen 14/07/2020
Location Sydney

Recent Activities

Hi, It is sold on JB by our dealer and belongs to different channels, so we cannot control them. If you want OZMO950 of 799 and brush set,...
24/06/2020 - 15:45
Hello, The quantity of brush set is limited, now mopping set is bound to OZMO 920. If you want the brush set, you only need to purchase...
23/06/2020 - 15:22
Yes, please download "ECOVACS HOME" from your APP store and then match the model you want to use. If you have any questions, you can...
19/06/2020 - 10:56
The difference of 920 and 930 below: 1.suction power:920:1200 pa,930:1000 pa 2.Doorsill Crossing Ability (mm):920:20 mm,930:15 mm
17/06/2020 - 16:31
Sent. The tracking number has sent to you on Amazon message. Please check it. Thanks for your patience and trust again.
17/06/2020 - 16:27
You can contact our service center: 1800961314, they will tell you how to get the battery. Thanks.
15/06/2020 - 15:03
Yes, but need you send me your order ID and address through Ozb or Amazon message.Thanks.
15/06/2020 - 02:12
Yes, because of the good performance in the past deal, Amazon invites us to join again, which will end on 26th June.
15/06/2020 - 01:24
Hello, OMZO 950 has listed on Amazon.au, here is the link:https://www.amazon.com.au/dp/B07WC1MXN7?ref=myi_title_dp You need to use this...
15/06/2020 - 01:23
Hi, if you have placed the order for OZMO 950, please PM your order ID, I will send you a brush set or mopping set. Thanks.
15/06/2020 - 01:21
Now that this code is in effect, you can check it again. Thanks.
15/06/2020 - 01:18
Hi, I didn't find your PM on Ozb, is Amazon message? Thanks.
15/06/2020 - 01:15
Yes, because of the good performance in the past deal, Amazon invites us to join again, which will end on 26th June.
15/06/2020 - 01:10
Hello, OZMO 950 has been sold on Amazon.au, this is the link: https://www.amazon.com.au/dp/B07WC1MXN7?ref=myi_title_dp. And the price is...
15/06/2020 - 00:57
Yes, if you have placed the order for OZMO 950, please PM your order ID, I will send you a brush set or mopping set. Thanks.
15/06/2020 - 00:50
Hello, OMZO 950 has listed on Amazon.au, here is the link:https://www.amazon.com.au/dp/B07WC1MXN7. You need to use this code (ECOVACS950)...
14/06/2020 - 02:47
Hi, did you place an order? If yes, please PM your order ID. I will check it. Thanks.
10/06/2020 - 20:25
Hi, Good News. OZMO 950 has been listed on Amazon.au ahead of schedule. Tomorrow will enter the Amazon warehouse and expected to be...
09/06/2020 - 20:52
What's in the box: robot*1 charging dock *1, Side Brushes*4 Direct Suction Option*1 Reservoir*1 Cleaning Cloth*1, Disposal Cleanning...
09/06/2020 - 12:50
Now only have mopping kit. If you want brush kit, please note that brush kits we just arrived in Australia are still waiting in line to...
08/06/2020 - 18:39
Hello, The docking station needs to be placed in the same location for mapping. If the location of docking station is moved, the machine...
06/06/2020 - 11:57
Please PM your order number, I will make a special note. Thanks.
05/06/2020 - 17:49
I just checked your order and found that the status of your order is still waiting for payment. This may be because Amazon is still...
04/06/2020 - 13:15
Hi there, Thanks for reaching out to us. As our orders are fulfilled by Amazon, please follow this link to contact Amazon customer service...
04/06/2020 - 13:06
Yes,can. But the goods we just arrived in Australia are still waiting in line to enter the warehouse. If you are willing to receive the...
04/06/2020 - 12:55