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Easy enough to just pop it back on - check out the meter fitting guides here:…

Thanks for the kind feedback - great to hear you are enjoying your Powerpal!

Thanks for the positive feedback - great to hear you are enjoying your Powerpal!

Sorry I might have misread this question - if you have the Fronius smart meter then you already have everything Powerpal can offer (and…

1) Powerpal is yours and you can take it with you if you move 2) None, Powerpal is battery powered independently of the meter 3) Contact us…

We'll log that as a feature request! :)

We would never like to see Powerpal being used to discourage home baking!!! Hopefully you found some other (less tasty) way to trim your…

We've recently expanded to Geelong and Ballarat and looking to add more regional towns in the coming months!

Wow - your meter box must be very high up!! The VEU program requirements do prohibit installers from "working at heights" for this…

The design goal for Powerpal is that you will not need to change the batteries within its useful life - we estimate typical battery life in…

The Powerpal app will keep running unless it's closed, either manually or by the OS on your tablet or phone. Based on what you're described…

Yes you can use Powerpal with your solar - check out this link for more details:…

Thanks for the positive feedback - great to hear you're enjoying your Powerpal!

Thanks for the positive feedback! Worth noting that while a direct Bluetooth connection is only 1:1 other members of the household can also…

Unfortunately yes - keys are restricted only to the energy companies and the householder, 3rd party service providers can't get them.…

Alan, oh how we wish we could just mail out the devices - it would make our lives (and yours) so much easier! But we have to work within…

Sorry, no HA integration (yet). Check out this link for more details on ways to access your Powerpal's data:…

Unfortunately we generally can't do appartments - the meters are often located in a locked cabinet in the basement which is hard to access…

Locked meter cabinets are our nemesis!!!! We've recently updated our booking system to call out the need for a key more clearly.…

We're working hard on getting Powerpal accredited under the NSW Energy Saver Scheme, hopefully we'll have some positive news to share on…

Thanks for the positive feedback - great to hear you are enjoying your Powerpal! If you're still getting SMS notifications for installation…

That's awesome - a 20% reduction is a fantastic result! Thanks for sharing. :)

If you're only getting 10m range from the meter then something is seriously wrong! Have you tried connecting to your Powerpal from a…

Not your average Bluetooth. ;) Check out this link for more details:…

Agreed! When the smart meter roll out was completed a number of providers attempted to offer products using the Zigbee interface (including…

Thanks for sharing your positive experience - really appreciated!

Thanks so much for your positive feedback - great to hear you are enjoying your Powerpal!

So sorry we missed you! If you haven't already do drop an email into our support team via [email protected] and they'd be happy to…