julianm » user profile

1 2
Member Since | 27/06/2020 |
---|---|
Last Seen | 21/01/2021 |
Location | nsw |
Recent Activities

Hi IPYF, We acknowledge this is not good enough. Since publishing this special and receiving word of a number of poor delivery experiences...

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi browser, I can understand your frustration. In our experience, we have never had such issues with Sendle. It's honestly come as a huge...

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi browser, It is certainly frustrating and we are extremely disappointed with the experience that Sendle have provided both you and many...

julianm replied to
phrober on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi phrober, I'm disappointed to hear this - I'm very sorry. Please email our team and we will rectify this for you immediately. E-...

julianm replied to
sena86 on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi sena86, Thanks so much for your comment and positive feedback. Great to hear you’re enjoying your coffee. And yes, we certainly...

julianm replied to
njukiller on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi njukiller, Thanks for your message. It’s a blend of El Salvador, Colombia and Peru. Hope to see you try our Twenty21 blend :)

julianm replied to
OZGE on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Right on OZGE. Appreciate the comment and great to hear you're enjoying your Black Friday beans. We're always looking to make the...

julianm replied to
lostinsydney on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi lostinsydney, My apologies you're yet to receive your order. Can I ask you to email our team with your order number so we can...

julianm replied to
ozhxb on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi ozhxb, We will commence dispatch in the coming days - all orders will be dispatched no later than Saturday 19th December. Hope to see...

julianm replied to
supersaintly on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Right on, that's so great to hear. We love the rich and creamy mouthfeel - super decadent. Great to hear you're enjoying your Brazil SO :)

julianm replied to
luke6000 on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi luke6000, Thanks for your message. Yes we listened and we learned a lot. Sendle have been having some issues with their courier network...

julianm replied to
supersaintly on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi supersaintly, Great to hear you're enjoying your most recent SO purchase - was it the Brazil out of interest? I understand you don't...

julianm replied to
gamemaster on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi gamemaster, I truly understand, really I do. I do wish your order arrives quickly, and please know that we as a business are striving to...

julianm replied to
Jeaso on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi Jeaso, Great to hear you're enjoying your Black Friday blend. Sorry we're only offering whole beans this time - as an option, you could...

julianm replied to
gamemaster on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi gamemaster, Thanks for your message. We've recently understood of some delays throughout the Sendle courier network (in particular...

julianm replied to
GeneralSkunk on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi GeneralSkunk, We'd love to see you try our Twenty21 blend, but don't stock up too much! Unless you can gift a little away ;) We've...

julianm replied to
mobbarley on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi mobbarley, Thanks so much for your order - really appreciate the support. I'm sure if you give them a little time they will improve...

julianm replied to
Pacolito on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi Pacolito, My apologies - I've just advised the fulfilment team and they'll reply to your email ASAP. Appreciate your patience.

julianm replied to
xmail on 1kg Elevate Blend Coffee Subscription (Beans, Ground or Filter) $19.50 Delivered @ Coffee on Cue

Hi xmail, Thanks for your comment and highlighting this. We are currently reviewing our delivery partner and will be implementing some...

julianm replied to
nmachine on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi nmachine, So great to see you place an order, and thanks for the comment. We're all customers in one way or another, and all appreciate...

julianm replied to
pd145 on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi pd145, Thanks so much for your order. We can't wait to get your coffee to you - bring on Twenty21 :)

julianm replied to
Sunproof on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi Sunproof, That's great to hear! Thanks for the comment. Hope you have a lovely Tuesday :)

julianm replied to
CameronT on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi CameronT, I understand, hoping your order arrives ASAP and you love the Black Friday blend :)

julianm replied to
CameronT on [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue

Hi CameronT, Thanks for the message. We listened and we learned a lot. Our aim to provide the very best product, service and customer...

julianm posted a deal [EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue
Hi OzBargain, We have another exclusive blend special for you, but first I want to acknowledge and detail some changes we've made after our...

Hi PhJ, I'm disappointed to hear your order has still not been delivered. My deepest apologies. If you'd like us to investigate further,...

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hmm okay valuable feedback. Thanks browser, appreciate your sharing this information with me. Cheers.

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hmm that is really odd - I can't seem to figure out why it would track the parcel like that. Please keep me updated, or shoot an email to...

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

That is really odd browser. We haven't roasted or dispatched any coffee from Perth. If you'd like us to investigate your delivery further,...

julianm replied to
browser on Special Black Friday Coffee Blend, 1kg for $24 Delivered @ Coffee on Cue

Hi browser, I'm not entirely sure of the hierarchy given to parcel delivery amongst different couriers. I do know that the number of...