julianm » user profile

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Member Since 27/06/2020
Last Seen 21/01/2021
Location nsw

Recent Activities

Hi IPYF, We acknowledge this is not good enough. Since publishing this special and receiving word of a number of poor delivery experiences...
19/12/2020 - 11:35
Hi browser, I can understand your frustration. In our experience, we have never had such issues with Sendle. It's honestly come as a huge...
17/12/2020 - 15:17
Hi browser, It is certainly frustrating and we are extremely disappointed with the experience that Sendle have provided both you and many...
17/12/2020 - 08:49
Hi phrober, I'm disappointed to hear this - I'm very sorry. Please email our team and we will rectify this for you immediately. E-...
17/12/2020 - 08:46
Hi sena86, Thanks so much for your comment and positive feedback. Great to hear you’re enjoying your coffee. And yes, we certainly...
16/12/2020 - 18:26
Hi njukiller, Thanks for your message. It’s a blend of El Salvador, Colombia and Peru. Hope to see you try our Twenty21 blend :)
16/12/2020 - 18:25
Right on OZGE. Appreciate the comment and great to hear you're enjoying your Black Friday beans. We're always looking to make the...
15/12/2020 - 19:14
Hi lostinsydney, My apologies you're yet to receive your order. Can I ask you to email our team with your order number so we can...
15/12/2020 - 17:03
Hi ozhxb, We will commence dispatch in the coming days - all orders will be dispatched no later than Saturday 19th December. Hope to see...
15/12/2020 - 17:02
Right on, that's so great to hear. We love the rich and creamy mouthfeel - super decadent. Great to hear you're enjoying your Brazil SO :)
15/12/2020 - 14:43
Hi luke6000, Thanks for your message. Yes we listened and we learned a lot. Sendle have been having some issues with their courier network...
15/12/2020 - 14:37
Hi supersaintly, Great to hear you're enjoying your most recent SO purchase - was it the Brazil out of interest? I understand you don't...
15/12/2020 - 14:13
Hi gamemaster, I truly understand, really I do. I do wish your order arrives quickly, and please know that we as a business are striving to...
15/12/2020 - 14:11
Hi Jeaso, Great to hear you're enjoying your Black Friday blend. Sorry we're only offering whole beans this time - as an option, you could...
15/12/2020 - 13:51
Hi gamemaster, Thanks for your message. We've recently understood of some delays throughout the Sendle courier network (in particular...
15/12/2020 - 13:40
Hi GeneralSkunk, We'd love to see you try our Twenty21 blend, but don't stock up too much! Unless you can gift a little away ;) We've...
15/12/2020 - 12:47
Hi mobbarley, Thanks so much for your order - really appreciate the support. I'm sure if you give them a little time they will improve...
15/12/2020 - 12:24
Hi Pacolito, My apologies - I've just advised the fulfilment team and they'll reply to your email ASAP. Appreciate your patience.
15/12/2020 - 12:02
Hi xmail, Thanks for your comment and highlighting this. We are currently reviewing our delivery partner and will be implementing some...
15/12/2020 - 11:47
Hi nmachine, So great to see you place an order, and thanks for the comment. We're all customers in one way or another, and all appreciate...
15/12/2020 - 11:26
Hi pd145, Thanks so much for your order. We can't wait to get your coffee to you - bring on Twenty21 :)
15/12/2020 - 11:02
Hi Sunproof, That's great to hear! Thanks for the comment. Hope you have a lovely Tuesday :)
15/12/2020 - 11:01
Hi CameronT, I understand, hoping your order arrives ASAP and you love the Black Friday blend :)
15/12/2020 - 11:01
Hi CameronT, Thanks for the message. We listened and we learned a lot. Our aim to provide the very best product, service and customer...
15/12/2020 - 10:56
[EXPIRED] Twenty21 Blend, 1kg (2x 500g Bags) $28.50 (Was $60) with Free Aus Post Shipping @ Coffee on Cue
Hi OzBargain, We have another exclusive blend special for you, but first I want to acknowledge and detail some changes we've made after our...
15/12/2020 - 10:49
Hi PhJ, I'm disappointed to hear your order has still not been delivered. My deepest apologies. If you'd like us to investigate further,...
15/12/2020 - 10:45
Hmm okay valuable feedback. Thanks browser, appreciate your sharing this information with me. Cheers.
15/12/2020 - 10:44
Hmm that is really odd - I can't seem to figure out why it would track the parcel like that. Please keep me updated, or shoot an email to...
15/12/2020 - 10:43
That is really odd browser. We haven't roasted or dispatched any coffee from Perth. If you'd like us to investigate your delivery further,...
15/12/2020 - 09:01
Hi browser, I'm not entirely sure of the hierarchy given to parcel delivery amongst different couriers. I do know that the number of...
15/12/2020 - 09:00