TopCashback AU Rep » user profile

@shkippy please can you send me a private message with your details so I can have a look for you. Many thanks.

@spacellama I am sorry to hear about this. Can you please submit a claim for your missing cashback. You can do so by visiting your account…

Hi there, Sorry to hear that your cashback didn't track and thank you for submitting a claim. It can take retailers up to 12 weeks for them…

Hi there, I am so sorry to hear this. If you would like me to have another look, please private message me with your details and I will…

@vickiolesen wow!!! that is surprising. I am really sorry to hear about that. Would you be so kind to send me a private message with your…

@Scrooge McDeal thank you very much. I am taking notes.

@FDA2021 If its been over 12 weeks, then please do send me a pm with your details and I will take a look. Many thanks.

@sydneybargainer oh that's a long time to wait. Please do send me a pm with your details, so I can have a look for you. Many thanks.

@Gronkmaster69 if its on pending, it has tracked successfully, the retailer just needs to confirm it and pay us, so we can then pay you.…

Hi @thewhale I am sorry to hear about this, as this is quiet unusual, this would only happen if the account details entered is incorrect.…

Hi there, I am sorry to hear your cashback is stuck at pending. Would you kindly send me a PM with your member id or email address and I…

Hi there, For anyone whose transaction has not tracked, I am sorry to hear your transaction has not tracked yet. It sometimes can take a…

@sydneybargainer im sorry to hear of your experience. Would pm me with your username or member email, and I can have a look for you pls.…

Hi @Bere Using a discount code or voucher code not posted and approved by TopCashback can still make your transaction ineligible for…

Hi @all, unfortunately we haven't been provided a list of what is included in 'special releases' - we assume these are limited edition…

Hi @auroplays @dnw213 thank you for reaching out. If its only tracking at the normal rate, its only because you have not clicked through…

Hi, Thanks for reaching out and sorry to hear your cashback hasn't tracked. Can you please allow 7 days after your transaction, and if…

@Sigmund Freud Thanks for reaching out to us and sorry to hear your cashback hasn't tracked. Can you please allow 7 days after your…

@friedsnowdays and @muckingfuppet sorry to hear of your tracking issues. Feel free to pm me with your email address or member id and I will…

Thank you for flagging this. we've now take the ad down. Apologies for any inconvenience caused. Many thanks.

Hi @trixieb thank you for your suggestion - we'll take away your suggestions and brainstorm some great promotions. Many thanks.

@easternculture Your feedback is incredibly important to us, as it highlights areas where we need to improve. We are committed to making…

@Scrooge McDeal @I Smell Pennies I couldn't agree more.

Hi @easternculture I am sorry to hear your transaction did not track. Thank you for putting in a missing cashback claim. Like you would…

@Atlantictaiwan yes please. On all categories. Many thanks.

Hi @lilkid28 yes please, like it states on the deal, for all online purchases. Many thanks.

@Repstar noted, will make the team aware of your recommendation. Many thanks.

Hi there, Sorry to hear that your cashback didn't track and thank you for submitting a claim. It can take retailers up to 12 weeks for them…

Hi @JakDac Unfortunately, if the coupon code is not posted on our site, it will make your transaction ineligible for cashback. Many thanks.

Hi @Berick I am sorry to hear your transaction did not track. Please kindly submit a missing cashback claim. If you have already done so,…