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Hi @Danstar, Thank you. It should be no problem. Could you please PM us your order number? And we can discuss from there. Kind Regards

Hi @johnthepg, Thanks for your enquiry. We send by AusPost Priority Letters, sometimes there are AusPost delays which is out of our…

Hi @joreilly94 Thanks for following up. Sorry that our system just had a minor maintenance update hence a delay. The QR codes has now been…

Hi wlan11g, Thanks for your question. All eSIMs except the USA / USA Canada Mexico are sent within couple of minutes of order. For the USA…

Hi @Trexxy We have just extended it to Monday. Kind regards

Hi @kjb1 Thanks for your enquiry. Yes, 5G is supported in both UK and Italy for the 33 Countries eSIM. Kind regards

Hi @salrock, for the Japan Unlimited, we currently only offer eSim right now. For hotspot, yes, you can share hotspot. The hotspot limit is…

Hi @penguinswillrise, sorry that we do not have a Canada-only data sim, we have USA & Canada only. Kind regards

Hi @AmorPax, Thanks for your enquiry. Please see below 1. Each user can register up to 10 sims. (The registration screen itself has a max…

Hi @mantapadu , yes, you can still use Google and other social medias except TikTok and AI apps like ChatGPT etc. you do not need to bypass…

Hi @eephus Thanks for your enquiry. We currently only have 30 days or less eSIMs for Europe. The best way is to get a 30 Days eSIM plus a 7…

Hi @aladdin No problem, we have replied in email and let's communicate from there. Kind regards

Hi @Skilled, All of our sims / eSIMs support mobile hotspot, however we do not recommend using them in any pocket-wifi devices. For the…

Hi @ayangau, yes you can use it in Canada first. Kind regards

Hi @brgnhunter007 Thanks for your message. Could you please PM us and we can discuss further there. Cheers Regards

Hi @aladdin, The China sim has a last activation date of 8/Dec/2025. However, we can extend it to Jan/2026 for you after making an order.…

Hi @Pepperchicken, If you are planning to start using the Japan IIJ Docomo eSIM 60 days after order, you can still make an order now and we…

Hi @kwokask, Thanks for your appreciation and reaching out! We have private messaged you, please check it out :) Kind regards

Hi @crazyj, For Japan, we have a discounted Unlimited 5G eSIM: https://simpower.com.au/japan-unlimited-5g-data-esim/ For Hong Kong and…

Hi @TThomas, The US eSIM allows phone-to-phone 3G speed only. Kind regards

Hi @crozman - The US eSIM carrier is T-Mobile. Kind regards

Hi @HL2, the carriers are: South Korea: LGU+, SKT. Japan: KDDI, SoftBank. Singapore: SingTel. All 5G/4G. Please note that these may change…

HI @eTomster, the carrier is KDDI. Kind regards

Hi @nnaa8287, For Bouygues, we have the 15 Days 20GB on offer. For their 30 Days sims, there are some changes hence we are putting a pause…

Thank you @cloo for your order and please contact us if any questions. Have a great trip!

Hi @Chhaava, Thanks for your enquiry. We are sorry that we do not have India coverage right now. Kind regards

Hi @cloo, Thanks for your enquiry. Yes, you can install these eSims while in Australia, and they will not activate while you are in…

Hi @Notatightass, We are based in Sydney, we use AusPost Priority Mail and should normally take a few days, but sometimes it is out of our…

Hi @Notatightass, The coupon expires next Friday 5/Sep. Kind regards

Hi @Notatightass, The Japan Docomo brand is the largest and oldest carrier in Japan, they are very popular among tourists. However the…