Glenn Ward » user profile

1 1
Member Since 01/07/2011
Last Seen 24/06/2019
Location North Sydney

Recent Activities

lol - who knows. Still live here - https://www.exetel.com.au/mobilephone
12/06/2019 - 12:44
You could set the spend control at $5 to allow for a small amount of non-included usage charges. You could also check the number you are...
12/06/2019 - 10:00
LiveConnected are doing well these days!
12/06/2019 - 08:07
Not 'expired' as its not a slimy/tricky/promotional offer - its a permanent price.
12/06/2019 - 08:06
And who has $150 laying around?
12/06/2019 - 08:05
Set spend control at $0 and we have capped data too.
12/06/2019 - 08:03
Set spend control at $0 and we do the same.
12/06/2019 - 08:01
Porting hours of operation: Monday to Friday 8am to 8pm Saturday 10am to 6pm Public Holidays (Dates determined by Comms Alliance) 10am to...
12/06/2019 - 06:03
Yes, you can set Spend Control at $0 and the data will be blocked at 2GB and you won't get any excess spend charge for mobile data.
12/06/2019 - 05:58
Typically the modem and sim are both shipped together by courier. Call support on 13 39 38 to investigate for you.
06/04/2019 - 09:40
You should have a courier tracking number for your modem and sim shipment. If not, call service delivery on 13 39 39. If you want to...
06/04/2019 - 09:38
The Exetel HWBB service uses the Optus 4G network with the speed shaped to up to 12/1 in 2,300MHz coverage and up to 5/1 outside 2,300MHz...
06/04/2019 - 09:20
5G core network infrastructure has a many orders of magnitude higher customer service visibility than a modem at a customers residential...
05/04/2019 - 16:52
There is no Early Termination Charge applied at you old/current house if you are within your 12 month contract and you relocate to a new...
05/04/2019 - 11:42
A few logistic issues at the moment. Hope to clear backlog today. What happens on the last month of a 12 month contract? - same as every...
05/04/2019 - 09:07
This is a reasonable resource to check - https://oztowers.com.au/
04/04/2019 - 21:48
Activation time depends on the NBN infrastructure available at your house and its current status/Service Class (call sales on 13 39 38 for...
04/04/2019 - 17:49
That's unusual. Obviously you have left, but for any prospective/current customer - request an escalation on this with the support team....
04/04/2019 - 17:47
Unfortunately moving home is considered a service cancelation.
04/04/2019 - 17:44
You can log into the modem and force the frequency band to select Band 40.
04/04/2019 - 12:12