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This is not a Victorinox. To ensure we have got all the facts straight we will investigate and talk with you offline and post back here…

Hi IVI. Its not too bad. The factory that makes these for us uses a Toshiba chip and the factory's claimed life on that is ten years. As…

Sorry, we messed up - our original wording used the term '7 day DOA' which was incorrect and inappropriate. To correct this we have revised…

Sorry, we messed up - our original wording used the term '7 day DOA' which was incorrect and inappropriate. To correct this we have revised…

We erred, and we have fixed it. The extended warranty was not ready to be launched right now, plain and simple. Hindsight is a marvellous…

Hi Blibster, sorry about that. We have tested and are viewing the site at our office in IE8, IE9, Chrome, and Firefox 11. I know you said…

Cookie, it also depends on the state. For Example in Melbourne the Control of Weapons Act 1990 says a person must not possess, carry or use…

Sorry, we better explain. We were originally planning to launch this with a standard statutory warranty, with an extended warranty period…

Thanks Braddsey, yes we just have to roll with the punches. We dont want to come across the wrong way so we are updating all our Paypal…

AFTER FEEDBACK FROM THE GROUP WE EXTENDING THE WARRANTY TO ONE YEAR FOR EVERYONE AT NO EXTRA CHARGE. We are updating the Paypal checkout…

AFTER FEEDBACK FROM THE GROUP WE EXTENDING THE WARRANTY TO ONE YEAR FOR EVERYONE AT NO EXTRA CHARGE. Thank you for everyone's response and…

AFTER FEEDBACK FROM THE GROUP WE EXTENDING THE WARRANTY TO ONE YEAR FOR EVERYONE AT NO EXTRA CHARGE. Thank you for everyone's response and…

Myotherac, if a fault develops that is found to be not the end users fault, we will not be unreasonable and we will investigate and…

ejc84, 1. we stick by the product and if a fault develops that is found to be not the end users fault, we will not be unreasonable and we…

Sweefu, I have updated it to say it is a 7 day DOA --return-- policy. We will not do anything to limit or interfere with the statutory…

Hi Shaybisc, I dont disagree with you, but the biro pen is better than scratching with your nails in an emergency.. and you can see the…

Hi Zero, Our ATK9 Swiss Army Style USB Knife is $24.95 (RRP $50) and is not a Victorinox. From a google.com.au search just now, an actual…

Australian Consumer Law (ACL) says (and I paraphrase) that if the goods are significantly not as described or not fit for purpose e.g. due…

@ shaybisc, I dont disagree with you, but the biro pen is better than scratching with your nails in an emergency... and you can see the…

@ Zero, Our ATK9 Swiss Army Style USB Knife is $24.95 (RRP $50) and is not a Victorinox. From a google.com.au search just now, an actual…

This is Angie from AussieTrends.com.au 1 YEAR WARRANTY We are running a half price promotion to introduce our ATK9 Swiss Army Style 16Gb…

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