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nbn FTTP or HFC 1000/50 until 15th Sep then 500/50 - $68.90/M for 6 Months (New Customers, $88.90/M Ongoing) @ Tangerine

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nbn FTTP or HFC 1000/50 until 15th Sep then 500/50 - $68.90/M for 6 Months (New Customers, $88.90/M Ongoing) @ Tangerine
Go to Deal
Cashback
stonecold on 17/07/2025 - 23:02 tangerine.com.au (6603 clicks)
Last edited 14/08/2025 - 22:06 by 2 other users

NBN FTTP or HFC 1000/50 Speedy Max plan for the price of current 100/20 plan.

Speedy Max plan is 1000/50 $68.90/month until 15th September 2025 and then reverts to 500/50 $68.90/month for the remainder of the 6 month introductory period.

500/50 $88.90/month ongoing after the 6 month introductory price elapses.

CG-NAT opt out also available with Tangerine at no cost.

New customers only.

Mod Note 6 August:

The free speed boost to 1000/50 was available until 13 October. Tangerine has changed it to until 15 September. Please check your free speed boost expiry date and contact Tangerine to enquire about your entitlement.

Previous condition (free speed boost until 13 October)

  • If you sign up to a Speedy Max plan between 17/07/25 and 14/9/25, these will be provisioned on the 1000/50 nbn® Speed Tier temporarily at no extra cost. From 14/10/25 any customers on the Speedy Max plan will be migrated to the 500/50 nbn® Speed Tier. We will notify you in writing prior to this migration. We do not yet have information for the 500/50 nbn® tier available on the typical evening speed for the 500/50 nbn® tier. When this data is available, we will update our website and CIS to include this information.
  • This offer is only available to new Tangerine nbn® customers that are connecting an eligible Tangerine nbn® service for the first time.

New condition (free speed boost until 15 September)

  • Temporarily provisioned on the 1000/50 nbn Speed Tier at no extra cost. From 16/09/25, customers will be migrated to the 500/50 nbn speed tier.

Tangerine Referrals

Referral: random (98)

Both referrer and referee receive $25 for signing up to NBN offer.

Internet Broadband FTTP HFC nbn

Related Stores

Tangerine
Tangerine

closed Comments

    • mkowarkski on 18/07/2025 - 01:48
      +3

      I got 1000 service and it was always around 100-200
      Then when you call them, they will say, restart the modem.
      OK, we restart and it jumps to maybe 500
      The next day, again 100
      Obviously not a modem issue, as I haven't had that issue when I changed to Superloop after them!

      • zfind on 18/07/2025 - 07:16
        +4

        10% of the promised speed, my god.

  • mkowarkski on 18/07/2025 - 01:46
    +2

    Their service is terrible, in every aspect! One of the worst! Similar to More.
    Not recommended

    Have been with Superloop and they are much much much better..

    • Click_It on 18/07/2025 - 01:48
      +3

      I was with More for 12 months and found it fantastic. Except for their weird cancelation policy.

      • mkowarkski on 18/07/2025 - 01:49

        Good you had a good experience.
        Mine and my friend's experience were terrible.
        I just remained with More, because it was 3 months free

        • AeymothSky on 18/07/2025 - 02:44

          I've just got a reply from my aupport ticket asking if you a commbank customer as they don't seen keen on keeping me as a customer with another 6 mth pricing.

          No idea that more is the sister company of tangerine. Till supp report sais to me.

          I will not be continuing past these 6 mths if the price increases.

      • bashar20 on 18/07/2025 - 04:46

        Cancelation is alright. Cancel on last day of billing cycle. No notice required.

        • mkowarkski on 18/07/2025 - 10:46

          Hopefully you don't need to use their service, so no cancellation is needed :D d

    • PeppaCat on 18/07/2025 - 09:46

      tangarine and more are the same company

      • mkowarkski on 18/07/2025 - 10:46

        Yes, that is correct

  • Soldier on 18/07/2025 - 08:02

    Is that a typo or does the the 1gbps service actually drop to 500 in sept?

    • Twix on 18/07/2025 - 08:14
      +1

      It drops from 1000/50 to 500/50 @ Tangerine.

      1000/50 $68.90/month for the first 3 months.
      500/50 $68.90/month for the last 3 months.
      500/50 $88.90/month ongoing after 6 months.

      The September speed changes are…

      Old Speed Tiers New Speed Tiers nbn Technology Type
      100/20 500/50 FTTP and HFC
      250/25 750/50 FTTP and HFC
      1000/50 1000/100 FTTP and HFC
      — 2000/100 HFC
      — 2000/200 FTTP
      — 2000/500 FTTP
  • castback on 18/07/2025 - 08:15

    Used on Jan this year, had problem with vpn connect to workplace. After seek help, they said not support VPN service.

    Left one month after that happened.

    • Twix on 18/07/2025 - 08:17
      +2

      CG-NAT blocked the work VPN.

      The VPN should work if you ask the ISP turn off CG-NAT.

      • castback on 18/07/2025 - 16:28

        I used other ISP, it works on CGNAT. And they ask me to purchase static ip to fix issues.

  • robertwt7 on 18/07/2025 - 08:24

    wait i thought based on the NBN upgrade, the 1000/50 becomes 1000/100? why does this one go down again?

    on another note, does registering new internet automatically cancels the old one like changing mobile phone? Otherwise I have to notify Superloop 1 month prior :/

    • senorclean on 18/07/2025 - 08:44
      +2

      They'll be downgrading you to the lower tier then (which will be 500/50) and reduce their costs.

      Putting you on 1000/50 in the meantime is just a bodge to attract sign ups - exetel would be doing the same.

    • Twix on 18/07/2025 - 08:46

      You are right, it's 1000/50 to 1000/100.

      1000/50 dropping to 500/50 is Tangerine's choice.

      Automatically cancels most of the time. Multiple nbn services are possible on FTTP and Fixed Wireless and sometimes you have to manually cancel.

  • DeeTrance on 18/07/2025 - 09:02

    Tempted. My Leaptel promo price is about to expire and back to $89 for 100/20

  • MuscleRulz on 18/07/2025 - 09:19
    +5

    I won't be going back to them on principle… I was caught up in their last data breach and never received any type of compensation. Not even a discounted service… All I got was an email apologising that all my personal info has been stolen… Thanks a lot Tangerine!! 🖕🖕🖕

    • SetTheFaqUp on 18/07/2025 - 09:58
      +7

      Qantas, Medibank, Optus. Don't recall receiving any form of compensation. Some received the cost of passport replacement from Optus.

      Data protection law in AU is pxss weak. Overseas, there statutory tort for people impacted by data breach.

  • nzcoops on 18/07/2025 - 09:22

    All these people with substantial issues, not one neg vote :/

    • serpserpserp on 18/07/2025 - 10:27

      Cause the deal is good. Just not the company

      • nzcoops on 18/07/2025 - 10:28

        Can not compute.

  • lightfoot on 18/07/2025 - 09:31
    +6

    Have had bad experience, they throttle. Never again.

  • InfamousCalf on 18/07/2025 - 09:38

    thanks, signed up and got $10.34 in cashback too.

    been with them before, including their resellers More and haven't had issues.

  • Hawks33 on 18/07/2025 - 09:39
    +6

    No thanks specially after their Data breach last year.

    • Tommohalby on 18/07/2025 - 11:15
      +1

      Perfect time for newbies to join. You would hope their system is now updated so it doesn't happen again (hope…….🤞)

  • justtoreply on 18/07/2025 - 09:43

    Ok. So this mobs not it.

    Who is reliable in WA? Do I need to beware resellers that route through the east coast? Because that seems like it's all of them

  • Andy Nguyen on 18/07/2025 - 09:50

    Tangerine or Southern Phone? Please help me choose, guys

    • PeppaCat on 18/07/2025 - 10:47
      +1

      Tangerine is much better than Southern Phone..

      • pilotg2 on 18/07/2025 - 12:16

        Any particular reason? I signed up with Southern Phone deal and it's been smooth sailing, better than Optus NBN and no different to other ISP's - it's been trouble free so far and just as fast, if not faster.

        • Fatboy74 on 18/07/2025 - 13:29

          I just churned from Tangerine to SP a month ago. Connection and speed has been great (Gold Coast). Haven't had to use the service desk yet and the sign up / customer portal was a bit clunky. The actual internet side has been as good as any other company I've been with Superloop/Exetel/Tangerine.

  • Angelscrap on 18/07/2025 - 10:02

    Damn it finally connected optus with flybuys promo

  • hundredplus on 18/07/2025 - 11:57
    +2

    Never with them again, even free service. I used to be with their mobile mob, and fair dinkum, they kept sending me bills for ages after I'd chucked 'em! Their customer service was an absolute dog's breakfast, the worst ever.

  • drspy00 on 18/07/2025 - 12:09

    Surprised to see so many unhappy, maybe I was lucky with the 100/20 plan for $60.

  • No ONE on 18/07/2025 - 13:05

    does everyone churn on the last day of their billing period or first day of the billing period?

    • drspy00 on 18/07/2025 - 13:06

      I usually do a few days before, but its surprisingly quick with FTTP.

      • No ONE on 18/07/2025 - 13:07
        +1

        so you pay extra for few days.

        • drspy00 on 18/07/2025 - 15:05

          This time just 1 day, I will cut it even more fine.

    • stonecold on 18/07/2025 - 15:04

      I always do last day on HFC and FTTP. Nil issues, just gotta make sure you don't mess up the dates.

    • SeanConnery on 24/07/2025 - 13:53

      I signed up at 10PM on the last day. Tangerine still has not activated it yet.

  • ronnknee on 18/07/2025 - 14:49

    This is PPPoE right? Is it worse than IPoE?

    • Twix on 18/07/2025 - 15:06
      +3

      New Tangerine customers that signed up from June 2, 2025 use IPoE.

      Old Tangerine customers use PPPoE with a username and password.

      • ronnknee on 18/07/2025 - 15:31
        +1

        Oh sweet. Thanks.

      • bashar20 on 18/07/2025 - 19:18
        +1

        I moved from tangerine to more last week. Mine is still PPPoE. Contacted them and they can’t move me to IPoE cause they consider me active from January with tangerine.

        I removed the user name and password from modem and mine still works as PPPoE but without username and password.

        • Twix on 18/07/2025 - 21:21
          +1

          Good to know, thanks. You would have to change ISP and rejoin More/Tangerine to get put on IPoE.

          • bashar20 on 18/07/2025 - 21:28
            +1

            @Twix: I will leave more after 1 year when my 35% off for 12 months expires.

        • xmagic on 23/07/2025 - 12:39

          I was offered username/password for PPPoE but was connected to IPoE just fine.

          • bashar20 on 23/07/2025 - 13:30

            @xmagic: My Telstra smart modem picks the mode automatically. Mode is PPPoE with blank user name and password atm.

      • AeymothSky on 19/07/2025 - 05:54

        Is there any difference

        I know a lot of providers and I got nbn in my house years ago sometimes do PPPoE with login
        (which btw why is the username always the password@nbnetc.com.au)

        lol

        • Twix on 20/07/2025 - 11:34
          +1

          IPoE allows you to swap providers automatically. Most providers use this.

          PPPoE is the old way that uses a username and password.

        • ronnknee on 20/07/2025 - 12:22

          To be honest, not sure of the technical differences, but based on my bad experience I've decided to just stick with IPoE.

          I was on IPoE providers (Kogan, Superloop) by luck. One day, I changed to Spintel and suddenly I was on dialup speeds (wish I was exaggerating), even though I've configured the username/password correctly. Had to switch to Kogan for it to be back to normal.

          I mean the issue could've been just Spintel but internet access is too precious to keep playing around.

        • xmagic on 23/07/2025 - 12:41

          Just that in old days carriers need PPP to do proper network control and metering. Now they don't need to do that anymore.

          IPoE is better experience and speed wise as there's less overhead due to encapsulation.

  • MaxSmaX on 18/07/2025 - 16:18

    origin been pretty good, $65 a month

    https://imgur.com/a/WlFaIm6

    • drazenm on 19/07/2025 - 10:14
      +2

      And how do you get $65?

    • Bargaphile on 19/07/2025 - 11:54

      Looks like the 1000/50 is like $139

  • Moddy20 on 19/07/2025 - 00:26
    +1

    I called to cancel, but they kept charging me for a few months afterwards.
    their reasoning was that i never confirmed the cancellation on the phone, then why do you think I contacted them in the first place?

    it was so hard to even get some money back

    • drspy00 on 19/07/2025 - 11:58

      Yep, they did that to me this week. Got a bill last night after cancelling before the billing period even ended. The bill has all these additional charges for late payments which didnt happen, which amount to $20. This was happening when I was with them. Every bill was different prices. The price of the bill also changed from $60.90 welcome rate, to $63.90 with no explanation. They better rectify this or there will be trouble. I remember superloop did this aswell for months after I left but thats why virtual cards are good for isps.

      • hexapling on 21/07/2025 - 17:44

        What happens if you use a virtual card and they try and bill you with unnecessary charges? I know the simple answer is "…well, they can't get payment as the card can easily be cancelled or frozen". But I mean legally; do they have the right to send you an IOU or something that says you're required by law to pay what they've asked or else despite the bill being absurd?

  • UFO on 19/07/2025 - 12:53
    +2

    Tangerine's backhaul is like Dodo and other 3rd tier providers. You are getting cheap plans, but forget about terrific performance in peak times.
    If you can handle noticeable performance issues in the afternoon and evenings, especially Friday to Sunday, go for it.
    Signed Mum up to them late last year on a sale. She doesn't mind them, but she's only using it for single person Netflix. When I'm over there I can feel the difference however.
    Their payment system is really clunky too. Get a bill for the month, pay it, then a separate bill for credit card charges from the earlier bill. It's all automated, but seeing two separate charges every month is nice reminder on how basic they are.

    To me, for the difference of maybe $20 for an entire month (so like $5 a week), I'd rather rock solid performance.
    I churn on a regular basis, FTTP NBN, nearly always 1gig plans… and I can definitely tell when I've gone too cheap for an ISP.

    Currently on More Internet (big discounts with CBA Yello). But I can tell 100% they don't have the backhaul investment SuperLoop or ABB have. Occasional drops, slower downloads… it's not a deal breaker but there IS a difference. This will be the last time on More after the $45 discount runs out in 4 months.

    There is NO BRAND LOYALTY when it comes to ISP's. Churn for the discounts to new customers, then churn again. It costs nothing, but apathy tax is real and ISP's know it. More reckons I'm going to pay $135 in 4 months when I'm currently paying $85 for 1Gig. Yeah nah!
    Your churn period should be 6 months- and it should align with June/July then to Nov/Dec.
    Rough sales periods for ISP's and it's relatively easy to find a deal at those periods. But keep your eyes open for deals inbetween. There's real savings to be had (couple hundred) by churning.

  • captbollocks on 19/07/2025 - 16:29
    +1

    Can we sign up with the 6 month deal is with the TopCashback enabled as well as referral?

    Is the referral a URL link or a code we put in somewhere like in check out?

    • drspy00 on 20/07/2025 - 12:42

      Pretty sure you can, worked for me. The referral is a code I think. I think it was an immediate discount with the code, but tangerine has a big problem with crediting referers. I referred many and received nothing and they won't even achknowledge it through messaging. The person that referred me was the same story.

  • leighzac on 19/07/2025 - 21:32

    Signed up yesterday, connected HFC today after calling and asking for fast connect. (25mins on wait)
    Painless churn from Superloop and avg speed so far is 940ish x 45 with 8 to 9ms ping.
    I'll take that for six weeks and then look at deals in September or perhaps stay.
    Early days, but good value for the price, is my feedback so far.

  • BuskerMove on 20/07/2025 - 15:40
    -1

    Anyone DM me referral code. Been using the referral link but no one responing to my DMs. I know i will probably get quite a few DMs so if i dont reply, means you too late and someone got in before you.

    tyvm

    • ichigo15 on 22/07/2025 - 16:11

      Same here, ended up just googling for one. It worked but it would've been nice to help out someone on OzB. At least it took the price down to $44~

      • leeroys_dad on 23/07/2025 - 07:19

        FWIW I have just signed up a few days ago and have a valid referral code! Damn!

        • ChronoSphinx on 02/08/2025 - 01:36

          can I have a referral code?

        • deal-cracker on 02/08/2025 - 10:39

          Looking for a referral code please

  • xmagic on 23/07/2025 - 12:45

    I signed up and connected over IPoE, also sent in ticket to opt-out CGNAT, where they called me to confirm and swiftly switched it over.

    Weirdly enough now I have a usable IPv6 connection on SLAAC + prefix delegation as well. I guess those on Vocus reseller will get IPv6 anyway doesn't matter how RSP actually says. Similar experience with Dodo NBN, which is also on Vocus. Though Dodo NBN did claim IPv6 is supported.

    Vocus is indeed slow to international locations. But I guess that's a known issue and I really didn't want to set expectation.

    • ichigo15 on 23/07/2025 - 13:48

      I signed up (previous ISP was More, their sibling ISP apparently) and they just transferred our More account over to tangerine basically. Usage and all. Even PPPoE which is extremely unfortunate since the router I want to use only supports IPoE. Also limited to 100/50 speeds currently? Lots of disappointment all round, but at least it's a decent price for slightly more upload…

      • xmagic on 23/07/2025 - 13:50

        Some people reported slower speed on PPPoE. Just ask the technical support to redo your account so you can use IPoE.

        • ichigo15 on 23/07/2025 - 14:27

          If anyone else is in a similar situation maybe this will be helpful.

          Called Tangerine and got past around to a few different agents, but in the end I was told that since my previous ISP was More and my previous plan was 100/40, they transferred my account to Tangerine and then sent a "modification" request to change me to the 500/50 plan and I have to wait another 24-48 hours.

          They wouldn't change me from PPPoE to IPoE but said that all Tangerine customers (new and old) will be changed to IPoE in September.

          No Minion router until September I guess

  • Brendon84 on 24/07/2025 - 09:57

    Signed up on this deal. very quick and easy. used an older Tenda M3 Mesh took minutes to setup.

    For the price its good however speed varies a lot. I have FTTP. I was maxed at 400 mbs then through the evening speeds dropped. Will need to monitor at different times.

  • SeanConnery on 24/07/2025 - 13:50

    My Superloop connection ended July 23 late at night (midnight I assume?). I signed up to this Tangerine deal at 10PM that same night before going to bed. My NBN was still working fine when I signed up. This morning, Tangerine connection till not active yet. Did I screw up by not signing up sooner before Superloop switched off my current connection? Anyone how long it takes now in that instance? Previously when I movied from AussieBB to Superloop, it switched over in less than 30mins, so understandeably a little frustrated now.

    • leighzac on 24/07/2025 - 19:11

      I did something similar, and they informed me by text that it would take up to three business days to churn and not to disconnect from my current RSP. Didn't work for me so I just rang them and said Superloop was due to disconnect the next day and they put a hurry up on the churn. It was then done in about 2 hrs.

      • SeanConnery on 24/07/2025 - 20:02

        Was looking everywhere for the username and password to activate the service from the modem. It was never sent to me so I had to call customer support.

        • Twix on 24/07/2025 - 22:52

          New Tangerine customers that signed up from June 2, 2025 use IPoE. This is the same as Superloop.

  • Brendon84 on 24/07/2025 - 20:42

    on my 2nd day and im getting around 70mbs. what a joke

    • Twix on 24/07/2025 - 22:55

      Do you have the Tenda M3 or Tenda Nova MW3?

      • Brendon84 on 25/07/2025 - 08:21

        sorry its the tenda nova mw3. I plugged straight into the nbn box and got it working quickly. Day one max i got was 300mbs. same speed via plugged network cable or wifi. Day 2 and 3 struggle to get over 100 now. Im aware its an older mesh but based on the specs i should be getting more im assuming?

        • Twix on 25/07/2025 - 09:09

          Tenda Nova MW3 is limited by the 100M ethernet ports. Purchase a new mesh system.

          • Brendon84 on 25/07/2025 - 12:07

            @Twix: Ok that makes sense then for the ethernet port what about the Wi-Fi speed though still getting speeds massively under

            • Twix on 25/07/2025 - 14:42

              @Brendon84: Upgrading is the only way to fix this.

              Tenda Nova MW3.
              Slow single-core processor @ 600MHz.
              64MB of RAM.
              100M ethernet ports
              Wi-Fi 5.

              Many new mesh systems have specs with a…
              Quad-core processor.
              512MB, 1GB or 3GB of RAM.
              Gigabit (1000M) or 2.5G ethernet ports.
              Wi-Fi 6, Wi-Fi 6E or Wi-Fi 7.

    • SeanConnery on 24/07/2025 - 22:59

      No issues here for me. Ethernet connection getting 900+. Good enough for me.

  • WesthamAreMassive on 25/07/2025 - 18:39
    +3

    $68.90 for 12 months via BUPA Life rewards

  • PeeDee on 26/07/2025 - 11:37

    Sucks that it's only for new customers. I was with Tangerine in 2021.

    • WesthamAreMassive on 26/07/2025 - 13:06

      Still can get if you left long ago or if current my bro got this offer yesterday by calling them.

      • PeeDee on 26/07/2025 - 16:02

        really? ok ill try

  • Shalm on 28/07/2025 - 11:54

    Signed up two weeks ago. Everything was good until this morning. Apparently their backbone "Vocus" is having an unplanned outage for 18 hours today. However, there's no notice of the outage at all on Vocus (QLD) or Tangerine. No emails from Tangerine mentioning the outage or offering any updates.

  • praga on 31/07/2025 - 16:55

    Anyone moved to Tangerine, finding the internet choppy. I am based in Perth, and moved today from Superloop. I am having constant buffering on Facebook and Instagram, which I never experienced with SuperLoop. They had to move me to PPPoE this morning, stating that my router is not compatible with IPOE, despite having IPOE in SuperLoop.

  • lppepper on 31/07/2025 - 19:02

    Cannot get my service to work with these guys. DHCP or PPPoE. Used them for 6 months last year without issue.

    What’s more confusing is all the welcome emails say DHCP but my account portal has PPPoE credentials.

    Thankfully I left my Superloop service on my UNI-D2 port as that’s still working fine. Will be cancelling and requesting a refund of the month

  • M0rsey on 01/08/2025 - 14:17

    Exetel offering One Plan 500/50 for $80. This would be cheaper in the long run than Tangarine when it goes up to $88

    • Gavman on 04/08/2025 - 12:50

      Churn after 6 months then…

  • ChronoSphinx on 02/08/2025 - 01:35

    i don't understand how the referral code works? i click on it and it sends a dm to another ozbargainer instead of getting a referral code?

    • scrimshaw on 06/08/2025 - 17:31
      +1

      Click Random and send any message (the contents doesn't matter, the person receiving the request will know what to do).

      The recipient will be sent a template message saying that another user wants their referral code for this store plus your custom message.

      You can send as many PM as you like, by clicking the random button repeatedly. Just send 4-5 for eg and wait for someone to respond.

  • m2pic on 05/08/2025 - 10:20
    +1

    I'm getting 500mbps over a Wifi 6 on the second floor of a brick building. Honestly, I am very happy with this service. For the price is rips.

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