I was looking at this when it was EUR115.78, too good to pass up at EUR33.38 before delivery.
CamelCamelCamel.
how long are people willing to wait before we cancel?
I'm waiting until summer or if the Aussie dollar depreciates another 30 percent…..
I want my machine now :(
I too am still waiting. Finally found a web page that a.lows me to send questions. Just hope someone respond.
Maybe some of our Italian speaking friends on this thread can ask Amazon?
have they actually charged us yet? i checked my statement but could not see any charge?
Amazon are good that way, their policy is to charge when they send the goods. Australian etailers could take note of that, though of course the negative is that the exchange rate isn't locked in.
thanks punkboy…thats a relief. exchange rate can go either way though so no biggy
cheers
I cancelled my order
Just received an email then saying amazon could not fulfil it:
Dear Customer,
We are sorry to inform you that we are not currently able to fulfill your order on all 'article:
"Ardes TK90 ice cream machine"
http://www.amazon.it/dp/B0050IGYX4
One of our areas of focus is to offer customers the widest selection possible, and for that we keep in stock most of the items in our catalog, but despite our best efforts, the stock of some products can 'run out.
The supplier has informed us that it is not 'able to get us in the near future as ordered by you, and for this reason we have no way to communicate with precision a date when it will be available again.
We then had to delete this item from your order number <order> and we can confirm that your cost you have not been charged.
We suggest that you make a new research article on the site to see if the same is also offered by the sellers of Amazon Marketplace.
We apologize for the inconvenience caused and hope in the future to continue to provide a service that meets your expectations.
Just got an email that they're unable to fulfil the order, and that they've cancelled it. :(
Just got this e-mail in Italian, and the following is a Google translation:
Dear Customer,
We are sorry to inform you that we are not currently able to fulfill your order on all 'article:
"Ardes TK90 ice cream machine"
http://www.amazon.it/dp/B0050IGYX4
One of our areas of focus is to offer customers the widest selection possible, and for that we keep in stock most of the items in our catalog, but despite our best efforts, the stock of some products can 'run out.
The supplier has informed us that it is not 'able to get us in the near future as ordered by you, and for this reason we have no way to communicate with precision a date when it will be available again.
We then had to delete this item from your order number [order number removed by me] and we can confirm that your cost you have not been charged.
We suggest that you make a new research article on the site to see if the same is also offered by the sellers of Amazon Marketplace.
We apologize for the inconvenience caused and hope in the future to continue to provide a service that meets your expectations.
Cordially.
Customer Service
Amazon.it
Dear Customer,
We are sorry to inform you that we are not currently able to fulfill your order on all 'article:
"Ardes TK90 ice cream machine"
http://www.amazon.it/dp/B0050IGYX4
One of our areas of focus is to offer customers the widest selection possible, and for that we keep in stock most of the items in our catalog, but despite our best efforts, the stock of some products can 'run out.
The supplier has informed us that it is not 'able to get us in the near future as ordered by you, and for this reason we have no way to communicate with precision a date when it will be available again.
We then had to delete this item from your order number XXXX and we can confirm that your cost you have not been charged.
We suggest that you make a new research article on the site to see if the same is also offered by the sellers of Amazon Marketplace.
We apologize for the inconvenience caused and hope in the future to continue to provide a service that meets your expectations.
Cordially.
Customer Service
Amazon.it
http://www.amazon.it
To check your orders and other options, click on the following link:
www.amazon.it / my-account
WHAT TO DO IF I WANT TO CHANGE OR CANCEL MY ORDER?
If your order has not been shipped yet, you can decide to edit or delete it in the "My Account":
www.amazon.it / my-account
If your order has already been shipped, you can not make any changes because you're going to receive it directly to your home.
WHAT TO DO IF AN ITEM HAS ALREADY BEEN SENT, BUT NOT WISH TO RECEIVE MORE?
If you no longer wish but your order has already been shipped, you can simply refuse delivery or you can send it back and get a refund.
For more information, please visit our help center made online at the following link:
HOW DO I CONTACT YOU IF I HAVE QUESTIONS ABOUT MY ORDER?
If you have further questions or if you would like to contact our customer service, please click on the button "contact us" link on the right of each help page:
Got the same email,
Bit of a bummer
Yep, me too :-(
I had a similar situation with some RAM I bought from Amazon back in January. I hassled them several times and each time they encouraged me to cancel the order. I didn't and Amazon DID end up shipping the product albeit 8 weeks later. It may still happen on this one, however like you I am not that optimistic. Also that was dealing with Amazon US who knows if Amazon Italy is different?