Should Dick Smith Deals Be Banned?

Because of notorious deals that have low to non-existent stock and catch of the day like prices, some of you may be thinking that the ridiculous price setting is used to increase their website traffic. I'd say this is as bad as sockpuppeting, so like Kogan, should we block posts related to their products for say, a month?

Related Stores

Dick Smith / Kogan
Dick Smith / Kogan
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Comments

    • +5

      I have missed out on Meritline, DSE and COTD deals. should they be banned? No. because some people benefit from them.

      I was lucky to get a HP touchpad for $99 when they went on fire sale. many more missed out. Ban Harvey Norman? No.

      Dick smith deals. We know they are clearance, we know they have limited stocks, we know 'low stock' can mean 'NO STOCK', but we try our luck. if we get something, then its a score. If we miss out, then move on and forget it.

      Creating this thread because Masternoob missed out on something he knew he was never going to get is stupid.

      More importantly, Dick Smith is not baiting people with the prices, its a way of reducing stock in stores, it just so happens to be on the website, and when someone sees it, they jump the gun and post it here, resulting in many dissatisfied customers.

    • If there is an actual problem with a deal, click REPORT.

      After I reported misrepresentation in a deal from a Chinese Rep, the company could not list until it made amends (easy full refund and keep the product, great 1c deal to say sorry). Everybody benefited :-)

      It is worth keeping the bastards honest, rather than moaning how something should be done, ban them, & I'm going to report them to the ACCC…

    • Others benefited from most of those deals.

      Did they? when there was literally 3 nexus 7s in stock, it got 76 upvotes. So the vast majority missed out.

      • +2

        No true!
        Others benefited does not mean everyone got the deal, but some did.

        That's still a lot more than If no one knew about the bargain because DS was banned.

        For any popular deal, generally some people will miss out. If the criteria for banning is that someone did not not get what they wanted there would be few deals on OB :-)

        There was stock & more than you think.

        I posted the location of 5 (out of the 6) DS stores on the Gold Coast with enough stock for Click and Collect. That was just in a small area of OZ. http://www.ozbargain.com.au/node/104989#comment-1417338
        and…
        mattlol on 30/05/2013 - 10:16
        heaps on the gold coast. get amongst it, people!

        Just because you missed out does not mean only 3 in Australia got the deal! Where did you get that figure from??

      • +2

        LOL! Even if each store had 10 or even 50 Google Nexus 7, someone would still be complaining that DS never had enough stock - because they missed out / slept through the deal / it wasn't in their favourite colour :-)

        • +2

          A deal may get 76 up votes, but there are a lot of people not registered on this site that would snatch up a deal, and give no kudos to this website.. No comment, no nothing. They very well may have been 50 around the country, who knows.

        • +1

          Yes, and those people contact their friends to buy up & so on.

          Plus, most people who are registered don't give feedback that they got the deal either.
          And those who buy multiple items, know to shut up about it.

          But those who don't find stock are highly visible, complaining that there in no stock anywhere.

          Makes it impossible to know how many are sold.

  • +6

    Banning is never the answer.

    I'm back from Myanmar - a land of wonderful but poor & until recently oppressed people.

    Banning was a major tool of the government's oppression. I met people jailed for years, their writing banned, and no one was allowed to say their name.

    I saw a corpse float down the Irrawaddy & no one noticed - too many bodies had floated by. And saving $1 a month (using donated solar light so the children can study at night, saving the cost of 1 candle!) makes a big difference to families there.

    Puts our petty issues of missing an unnecessary gadget into perspective.

    • +3

      Unfortunately, your charity work aside, some people are just too bitter and selfish to see your point and really understand it

    • hence I'd say

      FIRSTWORLDPROBLEMS

    • +1

      Myanmar? It will always be Berma to me…

      • Nothing like roosting outta the berma!

        It was Burma, btw ;)

        • +1

          It's a Seinfeld reference.

        • Damn I missed that. Or maybe forgotten, it's been a while.

      • Yes, Daw Aung San Suu Kyi referred to the country as Burma, but everyone else used Myanmar at the first international Irrawaddy Literary Festival I attended. Chatted at the British Embassy - they call it Myanmar & they were the ones who named it Burma after one dominant tribe. As a country of tribal conflict (I was asked to stop the military killing villagers - saw too much), naming it after 1 tribe by the Brits - well its not on.

  • +8

    You win some, you lose some.

    Get over it…

  • +2

    Dick Smith isn't the problem.

    The problem is that, due to the way OB works, a deal with zero stock anywhere can be voted into the hundreds without anyone getting the deal.

    Personally I think the solution is some kind of indicator so we can identify this type of deal right on the front page (I've suggested an "almost no stock" tag in the past).

    • The problem is that, due to the way OB works, a deal with zero stock anywhere can be voted into the hundreds without anyone getting the deal.

      …which would be followed by lots of negative votes, which would alert (smarter) people.

      • +1

        Nope.

        You'd know if you ever tried it - negative votes almost always get censored by well-meaning but short-sighted ozbargainers. They downvote your comment until your neg is revoked, no matter how legitimate it is. Take a look at pretty much any of the big Dick Smith deals that had no stock.

        The mods encourage this, negs are strongly discouraged, considered worse than flagging the deal as spam! It's a broken system.

        • +1

          Take a look at pretty much any of the big Dick Smith deals that had no stock.

          Care to back up your claim with proof of a few big deal links.

          People often incorrectly post there is no stock, when people are posting they just got the deal. No wonder those no stock posts get negs!

          e.g.
          SAMSUNG Galaxy Note Leather Flip Cover Dark Brown $0.01
          http://www.ozbargain.com.au/node/104118#comment-1403436
          ms on 22/05/2013 - 17:52 ¶
          Stocks are non existent!!!
          I was able to Click and Collect after that was posted!
          brucefromaustralia on 22/05/2013 - 18:12
          Just ordered 1 for 'click and collect' - thanks!

          Google Nexus 7 - "No Stock" or "Low Stock" but I & a few others found plenty.
          mattlol on 30/05/2013 - 10:16
          heaps on the gold coast. get amongst it, people
          http://www.ozbargain.com.au/node/104989#comment-1417338

          Of course someone will post a deal based on finding 1 bargain in a bin somewhere, but those deserve to be REPORTED to the Mods.

  • +1

    don't agree with banning DSE deals but maybe a YMMV tag should be applied to these types of clearances?

  • +2

    I don't see the need to ban posting their deals. Most the deals posted have no stock where I live, but as someone has previously pointed out you can use their site as a tool to barter for the same item at a reduced price in another store. :) Its not rocket science.

  • -1

    Ban them.

  • +6

    Stupid selfish posters.

    I have got plenty of their low stock deals, missed them too. It's fine.

    They are mostly CLEARANCE ITEMS. Do you understand.

    You can't be guaranteed awesome deals at YOUR convenience. That's not how it works.

    Bunch of sooks who think the world is owed to them.

  • +4

    Personally I have managed to grab many of the deals that have been posted, like the Micro SD cards and the TF300T, tonnes of stuff form those infamous games and accessory sales about a year and a half ago, and have been happy the deals have been posted.

    I really think they should still be posted, everyone knows that they are likely to miss out entirely or if there is more than 100 clicks in many cases, bit at least some, be it Brodens or someone getting a gift for their Kids or Grandparents, benefit. Also a lot of the stuff posted is clearance stuff, and thats always going to be limited, and disappear quickly if its in big demand. From my recollection Dick isn't advertising these items, helpful people are finding these while trawling and without them I would have missed out on some epic deals.

    While I don't love the 'I just got this at X dick smith' postings they have also helped nab stuff on the cheap too. So no complaining here…unless of course I miss out.

    If they get banned hope someone can direct me somewhere they will be listed.

  • +1

    I agree that most of the deals are out of stock but I had come to know about a few deals through Ozbargain and they have worked for me in the past and so I'm not sure whether or not to ban them. I would say, if you are interested in a deal, it doesn't take any longer than a minute to go and check the stock on the website.

    • +2

      Sometimes the first post says it is out of stock, but people like me report getting the product.
      Seen that too many times.

      I am yet to see a major DS post that actually has no stock.
      No one has posted proof as I suggested.
      I am the only one posting links to DS deals - to disprove the claim!
      Looks like most just want retribution for deals they missed :(

      Would like to see these no stock deals, but everyone keeps repeating that they are all like that, without posting proof. (Occassionally someone stuffs up & posts a deal which was the last one in Australia, but those are usually quickly unpublished.)

  • -1

    Very true, most of the time there have been DickSmith bargain post with 4 or less stock nationally. Although great price but with such low stock i dont think 'any' post with extremly low stock should be posted as bargains, this includes everyone not just DSE

    • +2

      You searched every DS store stock level in Australia to know that as true as you say??
      If you've written a script to save doing that boring lengthy task - please post as many would love it!!

      People post there is no stock, after looking for stock near them.
      Local stock level availability does not mean national stock level availability.
      (Of course stock levels don't always reflect actual stock. But there always has been stock on every DS deal I have searched for.)

  • Saying stock does not exist is easy - proving it is hard.
    (DS remove out of stock details from their site. Of course, it is up to stores to correct phantom stock levels - and thats a problem. Staff levels are now reduced as of 1/6/13, new owners want to rid themselves of unwanted stock & have told some managers just to dump some stock, and managers are more interested in keeping their jobs by selling big ticket items than worry about the type of deals we generally post on OB - so phantom stock may exist on the system for years!! I have spoken about this problem with senior DS Head Office management years ago.)

    • +1

      well phantom stock "should" be removed at each yearly stocktake

      • Like the use of "should" ;)
        Of course, thats why I discussed the matter with DS at a high level & 1 store Manager was sacked for failing to stocktake.
        But having performed stock takes - they are rarely accurate & happens 1 time a year, so inaccuracies will remain at least until the EOFY. We should see more "clearance" deals this month!
        Items are often counted on the shelves, not marked off as being missing.
        DS has been sold & no one cares about marginal stock levels on items of little value like many posted here. (Thats why I was told some stock is dumped - its cheaper.)
        Stock taking (especially to find missing stock) is expensive in a business basically in liquidation, and economically not warranted on clearance stock.
        Plus…

        Staff levels are now reduced as of 1/6/13, … and managers are more interested in keeping their jobs by selling big ticket items

        (Many DS staff were too busy to serve in the last few weeks - looking for new jobs & complaining.)

  • A deal is a deal. Leave them. I tend to ignore them lately. But if there's something you want, it's a good enough reason to call your relatives in country towns. You know… to see how they're doing. But also to get a deal for you.

  • yes ban them cause bargain for some and not all is not fair on some…ban them all!!!

    • +1

      LOL! Life is so unfair :(
      Free sweeties for all I say!!!

      There would be no reason for OzBargain if deals were available to all, from just around the corner, or delivered to them in their bath tub. Everyone could sleep in, knowing the deal can wait, so no one would rush to read the latest deal, …. the end of OB as we know it.

  • I hate DSE and wont buy from them anymore, they lie and will not honor warranties.

    Been burned twice once with a photo frame and the other time with a ZTE tablet, 2 weeks in it stopped working, told by the help center that i have to take it into the store for a refund then told in store that they will not refund or repair/exchange it cause i brought it online.

    After numerous phone calls and email, then palming me off to optus optus palming off back to DSE they finally agreed to refund it, they picked up the item but never refunded it, claimed they never received it and finally sent it back to me about 6 months later still broken, calle dthem up a few times after that and told that they will call me back but they never did and i gave up, should have called fair trading really but i got busy and forgot about it, still sitting there broken.

    Same thing but not as bad happened with a $40 picture frame told me in store they could not refund/exchange it gave me a disconnected phone number to call and i forgot to follow it up, i think thats what they count on.

  • +3

    Honestly all you have to do to make sure if there is stock for you is to make a simple phonecall to ur nearest DSE to see if they have stock, if they do then ask to put on hold until you go pick it up. If not, try another store or just ignore it. Simple & easy. Not the end of the world if you couldn't get it.

    Most times I go to DSE nowdays is because of OB deals posted. I score a good deal, I dont score a good deal. So what? The fun of OB to me is to expect the unexpected.

    For example: Saw deal for 23inch Samsung LED monitor for $138 then someone commented 24inch Samsung LED for $137. First thing I did was check stock on DSE site then call up nearest store to see if they have any. Was told there was 4 in stock so asked then put 1 on hold for me incase they would have other callers asking to put on hold within 20mins. Just as I got there to pick up mine, curiously asked if there were any in stock. They told me that the rest were put on hold within the 20mins of time I called and travelled to get it.

    As for returns/refunds/exchanges/warranties… just ask the staff about it before you pay for your product.

    Therefore DSE deals shouldnt be banned.
    Have fun at getting bargains and peace out.

    • +2

      Had similar experience with the 24inch Samsung monitor (30/05 13:47 & 24" added at 14:31) low or no stock at many DS http://www.ozbargain.com.au/node/105029. Found stock about 10km away (none at local DSs), rang at 16:50 last Thursday to check stock (a few new, plus display), & put on hold until noon next day (am on public transport - 3 buses each way). Arrived at 11:50 & told was lucky as all stock had sold or gone on hold within minutes of my call, & someone was calling in at noon to buy mine.

      But if I had gone straight to store or rung a little later (open until 9pm), I would be very disappointed & grumbled about "No Stock" or staff had bought it all (there was still 1 on display), as stock was still showing on DS system, but none was available!!!

      So the difference between stock and "No Stock" can be minutes or a phone call for popular but scarce bargains :-)

  • it not there fault. as ex staff member i tell i personal got real good deal from them stuff just drop from 499 to 30 in one day sound system. . 600.00 to 90 iphone. xbox360 for 60 bucks. Many more deal like this As part of there business went they want something gone they want it gone.

    • I think you've missed the point. Nobody has a problem with the markdowns. Just advertising them on the net with almost zero stock australia wide. Once you take out stolen/damaged/display stock there generally isn't anything available.

      • You again miss the point that DS site is a catalog of stock (replacing the DS catalogs - printed then on CD), almost always with indications of low stock levels (eg "Clearance" category, very low price, or only available in-store & often no Click and Collect) & if that is the case a search will indicate to contact the store with the provided phone number.

        That is not advertising under consumer legislation.

        Generally there is stock, but may not be near you.

        (I have copies of the 2003 CD & 2006 printed catalogs - maybe I have a case against DS for not having stock of CRT TV's or floppy drives? Wouldn't be surprised if some of those are still on the stock system, but unlikely as stock numbers have changed for some categories.)

        • -1

          I didn't say what they were doing is illegal. It's just kind of pointless.

          Why advertise nationally that you have less than 5 items heavily discounted. They should be put in a bargain bin and dumped at the front of the store.

        • Again…
          DS is not the advertiser of these deals and DS site listing stock levels…

          is not advertising under consumer legislation

          Not pointless to a business to quickly clear unwanted stock, recoup cash, & clear space for more profitable & popular stock. If an OBer finds it & posts it that is.

          It is OB that are advertising/promoting these scarce deals. So who should be banned???

          Where is your proof that any popular DS deal had only 5 (or fewer as many say) in stock? I have asked for links to these deals. My links are the only ones - showing stock when others posted there was "No Stock".

          I am surrounded by DS purchases from those "No Stock" deals.

          The only benefit I can see in banning is I won't be tempted to buy so much I never knew I wanted :-)

          Pretty normal practice to clear old stock, especially for a retailer that has recently been sold due to lack of profits. DS owners are treating the business as if it is in liquidation.

        • +1

          Davo1111, You have made these statements of almost no stock. All I ask for is proof.

          there was literally 3 nexus 7s in stock, it got 76 upvotes http://www.ozbargain.com.au/node/105258#comment-1424997

          Over 2 days ago, I asked where you got that figure of 3 for all of Australia…
          (this is OB - where proof is often requested of posters.)
          brucefromaustralia on 03/06/2013 - 15:28 http://www.ozbargain.com.au/node/105258#comment-1425015
          There was stock & more than you think.
          I posted the location of 5 (out of the 6) DS stores on the Gold Coast with enough stock for Click and Collect. That was just in a small area of OZ.
          Just because you missed out does not mean only 3 in Australia got the deal!
          Where did you get that figure from??

          That claim of 3 nexus 7s Nationally is ridiculous.
          (others posted there were "heaps on the gold coast", & confirmed stock; I found several in Brisbane)

          In just 10 minutes, there were more than 3 located / seen / reported in store…
          eg anglais88 on 30/05/2013 - 10:15 http://www.ozbargain.com.au/node/104989#comment-1417305
          Wider stock than I have previously seen. If you are South of Sydney there is definite stock in Nowra, Dapto and Bowral. Within Sydney it suggests low stock (assume 1) in CBD, Bondi, North Sydney, Broadway, Marrickville.
          jammy2 on 30/05/2013 - 10:17
          Any game to drive to mornington Vic, they are still showing stock
          ironpaw on 30/05/2013 - 10:24
          They have 2 left, one is a display. The other one is on hold for me to pick up :)
          karingal has one ex-display model left.

          songfish on 30/05/2013 - 10:25
          There is one at Randwick NSW
          and so on…

          draistlin on 30/05/2013 - 11:02
          just got one from bendigo, still 2 left.
          tryonthis on 30/05/2013 - 11:04
          I called the Dick Smith Marion store which had 2 in stock — 1 demo and 1 boxed.
          - THATS ANOTHER 5 THERE, and counting!

          Why advertise nationally that you have less than 5 items http://www.ozbargain.com.au/node/105258?page=1#comment-14286…

          I again asked 6 hours ago for any proof… http://www.ozbargain.com.au/node/105258?page=1#comment-14286…
          Where is your proof that any popular DS deal had only 5 (or fewer as many say) in stock?

          Still waiting for anyone to post a link to those major deals with "No Stock" / 5 or fewer as claimed.

          That is after all, the basis of this forum - so should be very easy to prove.

          Because of notorious deals that have low to non-existent stock … I'd say this is as bad as sockpuppeting, so like Kogan, should we block posts related to their products [original post]

          Without proof, this is all rumour, and starts looking like a lynch mob!

        • +4

          Seems most people fail to understand that Dick Smith is not posting the deals, and it's the ozb community.

          Many people benefit from the deals, get in early, or time it right and you will be a winner.

    • +1

      @nikey2k27,thanks for sharing your experience mate.

  • +3

    we have got some great specials from ozbragain from dick so no banning. being in a regional area we often luck out with limited stock for some reason. keep them. i love dick

  • +1

    This thread needs some Vin Diesel lovin

    http://www.youtube.com/watch?v=boUuaPw4V9I

  • First time order and already been dicked.

    I made an online order from DS last month for the first time and the experience has just been absolute crap. My item ended up being on back order because of an apparent 'database error' where my online order wasnt sent to the warehouse database, so ultimately i missed out. It took two weeks till i found out, no emails or calls, i had to call them to find out what was going on.

    The last rep i spoke to said im gonna be refunded in a couple of days but i still havent gotten it. Now i cannot contact their online sales team number (1300 366 644). Its just busy???

  • +3

    I don't think we should ban an entire website/company when some of their deals are legit and they benefit some/many OzBargainers. I remember many DSE deals which were quite popular. I beleive OzBargain is THE place for bargains and I don't want to have to rely on other sites to let me know about good deals at Dick Smiths.
    Even though a deal item is out of stock at nearby DSE stores there is the possibility of price-matching at Officeworks, JB, etc.
    Excuse my ignorance but what's wrong with marking the deal as expired when it is no longer generally available? I'm sure we as a community easily/quickly find out when a deal is no longer attractive.

    Having said all this I do see where you are coming from and I would support solving the issue, I'm just not sure that banning them is the best way to go about it.

  • I just drove a 3 hour round trip to pick up a xbox 250gb w kinect and when I got home it's got scratches and shit all over it. clearly second hand.

    The store wouldn't do anything except offer me a refund :(

    • -2

      stab them in the face.

  • Back in my day… ("Tell the youngins & they just won't believe you" #32)
    Under Woolies management, I was pissed off after trying about the last store in Australia with available stock of 1 item (according to the old stock system), in a small place in Tassie. (I live in Brissie. Now thats dedication!) It had so much old stock, but not what I was looking for (bought some anyway at ridiculous low prices). Contacted DSE (as it was) head office & complained, detailing my experience with incorrect stock levels, inconvenience, etc. They rang me apologising, and I received over $100 of DSE products. I was told the manager was to be fired for failing to stocktake in years. Now thats service at DS!

  • +5

    Yesterday I picked up 7 skylanders, including 2 Giants and a lightcore figure, plus 2 skylander cases and a carry bag for my son's birthday for just under $50. I had noticed the ozbargain post on Monday and checked at Garden City (Booragoon) but they weren't supplying, went to Cannington the following day and cashed in. Showed my wife the receipt when I got home and she told me…

    …she wants more dick :D

  • -1

    Yes

  • no. being regional we often luck out with limited stock thanks to oz bargain. keep dick here. i love it

  • +1

    Yes, they should be banned +1 . I have bought two items from them online and have had to wait a month both times for it to get delivered after about 10 calls. I am still waiting on the tablets I ordered last month.

    • +1

      Why would you buy from them if you had to wait a month for the first time and weren't happy. Others might not mind waiting. Click hid from listing and it will be like they are banned to you as you won't see any of their deals.

  • great big no for the third time

  • +2

    If even only ozbargainer gets one, then surely it has to be a valid post regardless of how many are available.

    Lately ive tried to drive around looking to get a couple of things listed, but no luck. But thats how it goes….

    Sure its a waste of petrol but im doing other things at the same time anyway.

  • -5

    DS should be banned as they are playing and mocking customers.

    • +2

      DS isn't even posting these deals!

    • you are the reason this thread exists.

  • +1

    how are they mocking customers?

  • +2

    I buy and pay then they cancel the sale. I don't look at there deals anymore, so I think we can all choose for ourselves.

    • You don't pay when you 'click and collect'. So which deal are you talking about here?

      • i think he is talking about deals that are available for home delivery

  • +3

    Banning is stupid, as stupid as people complaining about DSE "advertising" here when they aren't.
    If DSE was banned, Im sure many of us wouldn't have bought the $22 Philips Android Dock, $1-2 Rams, $0.01 iPod cases, $0.01 camera cases, plus more as mentioned above- which I missed out but thats fine, because you win some and you lose some. Quit whinging.

  • +3

    Copy from the most recent DSE deal; "I know some people get annoyed by stock levels; but I went to a DSE store (Ellenbrook, wa) this morning (Saturday) and was able to get max Payne 3, ffxiii 2, and saints row 3 on the ps3 for $12.50 each, they also had stock of other games, such as Raymond and tekken vs street fighter left on the shelves. Sure some of the big ticket games like skyrim for $10 were gone, but I reckon the deal, and DSE should get the +"

    Keep the deals I reckon

  • Bannning DS vs Not banning ds: so , which side is winning? Couldn't we just have a poll and be done with it?

    • +2

      I have challenged those calling for a ban to provide links to those major deals posted by OzBargainers with almost no or no stock at DS.

      http://www.ozbargain.com.au/node/105258?page=1#comment-14262…

      DS did not post those deals?. There has been no response.

      On the other hand I have provided proof, with links, that more stock than some people claim was available.

      Banning based on posts by OBers with rumours of no stock, annoyance at missing out on deals, or understandable dissatisfaction with DS service should not happen on OB in my opinion.

      Throwing it open to a poll which requires no proof that there is even a problem created by DS is crazy. Those who were annoyed at missing a deal will probably vote yes.

      But banning ruins it for those who can otherwise find stock & get a great deal. Given DS is to clear whole categories of stock (inside info & it is EOFY & the new owners will be itching to clear old stock) why would OBers want to miss the opportunity of a great deal??

      Just provide proof of no stock for major deals so we can make an informed decision.

      • yep looks like you're on the winning side of this argument,Bruce :)

      • I am rarely on any winning side. Public opinion takes a while to catch up in my experience.

        As evidenced in many deals, opinion is easier & quicker to express than considered thought, research & facts. The current affairs knee-jerk reactions.

        People post there is no stock based on none near them.

        Many just want revenge in this forum, so proof is unnecessary for them.

        Also challenged for proof of any wrongdoing by DS in the posts by OzBargain members…
        http://www.ozbargain.com.au/node/105258?page=1#comment-14298…
        http://www.ozbargain.com.au/node/105258?page=1#comment-14262…

        That is after all, the basis of this forum - so should be very easy to prove.

        "Because of notorious deals that have low to non-existent stock … I'd say this is as bad as sockpuppeting, so like Kogan, should we block posts related to their products" [original post]

        Without proof, this is all rumour, and starts looking like a lynch mob!

  • +1

    Looks like Dick Smith have removed the store availability function for low stock items i.e. you can only search store stock if the item is available for click+collect. Wonder if they've been reading this thread..

    • No. Head Office sent out Quit Stock lists to store managers, to clear limited stock items. Stores then have to find the stock (if it exists) and get rid of it asap. This practice has been going on for years. It reduces the number of stocked lines before the EOFY stocktake. Pretty normal retail practice!

      As all stores remove limited stock from their store inventory, it disappears from DS site as it is no longer stocked.

      It's usually how stock moves onto bargain tables. Some stock has been ordered to be destroyed, if not sold immediately. I had access to a stores lists on Friday. A lot on the list did not exist on shelves or out the back.

      • +1

        I understand about removing items from the site, what I mean is any item on the DSE site no longer has the store availability tool, only if you click+collect, so if an item has low stock then you can't search online as you previously could (you couldn't rely on this 100% of course but it was still handy to have). It means we'll probably have a lot less DS deals here because there's a lot more work to verify stock for low stock/clearance items.

        • Click and Collect is available for any item where there is minimum stock. As limited stock items are being removed from DS system, it only leaves items that would be available for C&C. But not all stock in all stores has fallen to that level yet.

          E.g. I C&Ced Eneloop 8 packs yesterday. These are on the Quit Stock lists, but in few stores. There were 6 left, which will drop to low stock soon, as normal. Just checking, it says it's temporarily out of stock on their system. Won't let me find the stock at Wynumn :(

        • Things change fast :-) My response was based on experience last night.
          (Also I am on the mobile site, but changed on main site.)

          DS has changed their system!!

          So you are right, New owners have removed store availability.
          I have posted they are rumoured to be moving to online sales & away from costly stores.

    • +1

      DS bargain hunting as we have known it is no more. No more searching for a store with that last bargain left in Oz.
      Some did not like it, but I will miss the old system, having picked up great bargains over many years as I travelled.

  • NEW DS Click & Collect now needs you to enter a Postcode of the store you wish to collect from.
    (offers nearby stores if in stock, but for my Eneloop 8 pack search at Wynnum 4178, offered no choice of store.)
    That is after ordering product first.
    No store search, except through Click & Collect
    Makes searching much more difficult.
    The only search left for low stock is to contact your DS store & ask if they can search!

    • Also make Officeworks harder to check DSE stock level and may be finally they will just match it.

      • Not really much different, as OW usually would not price match when there was almost no local stock on DS system. And OW do need proof of stock description & price for a price match.

        The only difference is now you pretty well can't find that stock or locations. But DS promotional stock will be on system to price match.

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